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CB Candy and Sweets Edible Arrangements Limited refund, false advertising
Edible Arrangements

Edible Arrangements review: Limited refund, false advertising

M
Author of the review
2:21 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

On Tuesday, September 19,2034, I ordered a small fruit arrangement and a floral arrangement. The fruit arrangement came as expected.

The floral arrangement I chose and ordered was pictured as having white roses with small delicate flowers as fillers, only. There was an offer for a mylar balloon to be included at no additional charge. Total cost - $59.99. What was delivered were few red roses, white carnations and almost dead hydrangeas. Looks like a funeral arrangement. This was an 1st anniversary gift for a very special couple.

I filled out a survey expressing my displeasure. I received a call offering a refund for the flowers. The guy spoke so fast telling me they only can deliver what the vendor sends. Not my problem. He tells me my refund was $52 not full amount since the balloon was $10.00 WHAT! Said he already entered information into the system and it wouldn't allow him to give me a full refund.

So 2 false advertisements - (1) actual flowers will not be as expected but whatever shows up. (2)Offer for balloon has an actual charge not free in that specific order as shown online. I spent about $120.00 thinking I was giving a

nice anniversary surprise. The surprise was on me!

I have ordered from your company in the past while living in Chicago.

Desired outcome: Full refund. Please do something with your order page, be more specific about what to realistically expect.

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  1. Edible Arrangements Contacts

  2. Edible Arrangements phone numbers
    +1 (877) 363-7848
    +1 (877) 363-7848
    Click up if you have successfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number 4 4 users reported that they have successfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number Click down if you have unsuccessfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number 10 10 users reported that they have UNsuccessfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number
    Customer Care
    +1 (888) 727-4258
    +1 (888) 727-4258
    Click up if you have successfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number 6 6 users reported that they have successfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number Click down if you have unsuccessfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number 1 1 users reported that they have UNsuccessfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number
  3. Edible Arrangements emails
  4. Edible Arrangements address
    95 Barnes Road, Wallingford, Connecticut, 06492-1800, United States
  5. Edible Arrangements social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Edible Arrangements Category
Edible Arrangements is ranked 1 among 16 companies in the Candy and Sweets category