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Edible Arrangements

Edible Arrangements review: Order number - w0118627283-1

W
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11:44 am EST
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I am writing to express my extreme dissatisfaction with the service I experienced when attempting to pick up my Valentine's Day order from your store. On February 10th, I placed an order for a Valentine's Day Sweetheart Platter and flower bouquet with a Customizable Vase and Valentine's Day Roses, with the intention of picking it up on Valentine's Day itself.

I received an email confirmation stating that my order was ready for pickup on the specified date. However, upon arriving at your store, I was met with utter chaos. There were approximately 30 to 40 other customers also waiting to collect their orders, and the scene was one of disarray.

Despite patiently waiting for four hours, I did not receive my order. To make matters worse, more customers continued to arrive to collect their orders, only to face similar disappointment.

As a result of this unacceptable situation, my wife did not receive the flowers or arrangement that I had specifically ordered for Valentine's Day. This failure has not only caused inconvenience but has also deeply disappointed both my wife and me on what should have been a special occasion.

I demand a full refund for my order and a formal apology for the mismanagement and poor customer service that I experienced. Additionally, I strongly urge you to review your procedures and staffing levels to prevent such a debacle from happening again in the future.

I trust that you will take swift and appropriate action to rectify this situation and restore confidence in your brand.

Claimed loss: ORDER TOTAL - $166.07

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  1. Edible Arrangements Contacts

  2. Edible Arrangements phone numbers
    +1 (877) 363-7848
    +1 (877) 363-7848
    Click up if you have successfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number 4 4 users reported that they have successfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number Click down if you have unsuccessfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number 10 10 users reported that they have UNsuccessfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number
    Customer Care
    +1 (888) 727-4258
    +1 (888) 727-4258
    Click up if you have successfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number 6 6 users reported that they have successfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number Click down if you have unsuccessfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number 1 1 users reported that they have UNsuccessfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number
  3. Edible Arrangements emails
  4. Edible Arrangements address
    95 Barnes Road, Wallingford, Connecticut, 06492-1800, United States
  5. Edible Arrangements social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Edible Arrangements Category
Edible Arrangements is ranked 1 among 16 companies in the Candy and Sweets category