El Torito Grill’s earns a 1.0-star rating from 3 reviews, showing that the majority of diners are dissatisfied with their meals.
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El Torito Grill promotes a pint of draft beer, but it's actually only 12 ounces
El Torito Grill promotes a pint of draft beer, but it's actually only 12 ounces. Even the schooners are just 14 ounces. I informed the waitress about this, and she explained that the 12 ounce glass is their version of a pint glass. She also mentioned that the bottled beers were even smaller than the 12 ounce pints. Surprisingly, the 12 ounce bottles turned out to be pricier when I received the bill. The waitress admitted her error.
El Torito Grill Complaints 2
My experience with this company has been terrible, especially how they treated me as an employee
My experience with this company has been terrible, especially how they treated me as an employee. I applied for a summer job to earn extra money for college. A few days after I applied, they called me for an interview. I went to the interview and the person in charge of hiring told me they needed help and hired me. I filled out all the paperwork, but after a week, I didn't receive any callbacks or training information on the portal. I spoke to the manager and she confirmed that I was hired, but the person in charge of hiring must have forgotten. She asked me to bring in my ID and SSN card, so I did the next day. Later, she called me to correct my I-90 form and asked me to call her back. I made the correction and called her, but she didn't answer. I called multiple times, but it's been over a week and there has been no communication. It would have been fine if they didn't want to hire me, no problem. But they acted very unprofessionally, causing me to lose money.
I ordered online on April 30th and they charged me right away
I ordered online on April 30th and they charged me right away. They were supposed to deliver my order on May 5th at 6:30pm. But on May 5th at 8:30, they texted me to say they were canceling my order. I called them 13 times that day, but they didn't answer. On May 6th, I called three times before finally talking to a person. They transferred me to a manager named Andrea. Andrea took all my info and said I would get my refund in 3-4 business days. It's been 11 business days now, and I can't get hold of anyone at the store by phone. I also emailed the corporate email from the website three times, but they haven't responded. I got an email from El Torito Corporate, a mass email sent to everyone, asking if we were affected by the cancellations on May 5th. They said to email them through the website. So I sent a fourth email through the site, but still no response. My refund is $86+, which is a lot of money to be without. They didn't even give a reason for the cancellation, and when I did talk to a person on the phone, they didn't apologize.
Is El Torito Grill Legit?
El Torito Grill earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for etgrill.com can be seen as a positive aspect for El Torito Grill as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of El Torito Grill's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Etgrill.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Etgrill.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Etgrill.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The etgrill.com may offer a niche product or service that is only of interest to a smaller audience.
- El Torito Grill protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About El Torito Grill
One of the standout features of El Torito Grill is its commitment to using only the freshest and highest quality ingredients in their dishes. From the vibrant and flavorful salsas to the succulent meats and seafood, every bite at El Torito Grill is bursting with authentic Mexican flavors. The skilled chefs at El Torito Grill take great pride in crafting each dish with care and precision, ensuring that every customer leaves satisfied and craving for more.
The menu at El Torito Grill is diverse and extensive, offering a wide range of options to cater to different tastes and preferences. Whether you're in the mood for traditional Mexican favorites like enchiladas and tacos, or you're looking to explore more unique and innovative dishes, El Torito Grill has something for everyone. The menu also includes a variety of vegetarian and gluten-free options, ensuring that all guests can find something to enjoy.
In addition to its exceptional food, El Torito Grill also offers a vibrant and lively atmosphere that adds to the overall dining experience. The restaurant's vibrant decor, warm lighting, and friendly staff create a welcoming and enjoyable ambiance for guests. Whether you're celebrating a special occasion or simply looking for a casual night out, El Torito Grill provides the perfect setting for any dining experience.
El Torito Grill also takes pride in its commitment to exceptional customer service. The attentive and knowledgeable staff are always on hand to provide recommendations, answer questions, and ensure that every guest's needs are met. From the moment you step through the door until the time you leave, you can expect to be treated with the utmost care and attention.
Overall, El Torito Grill is a premier Mexican restaurant that offers a truly authentic and memorable dining experience. With its commitment to quality ingredients, diverse menu, vibrant atmosphere, and exceptional customer service, it's no wonder that El Torito Grill has become a favorite among locals and visitors alike. Whether you're a fan of Mexican cuisine or simply looking for a fantastic dining experience, El Torito Grill is sure to exceed your expectations.
Overview of El Torito Grill complaint handling
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El Torito Grill Contacts
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El Torito Grill phone numbers+1 (949) 975-1220+1 (949) 975-1220Click up if you have successfully reached El Torito Grill by calling +1 (949) 975-1220 phone number 0 0 users reported that they have successfully reached El Torito Grill by calling +1 (949) 975-1220 phone number Click down if you have unsuccessfully reached El Torito Grill by calling +1 (949) 975-1220 phone number 0 0 users reported that they have UNsuccessfully reached El Torito Grill by calling +1 (949) 975-1220 phone number
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El Torito Grill address5660 Katella Ave #100, Cypress, California, 90630, United States
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El Torito Grill social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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