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EPG Financial Services / EPGBill.com

EPG Financial Services / EPGBill.com review: unauthorized credit card charge 12

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Author of the review
6:44 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This entity charged my card for $39.95 very recently, even though I followed the instructions on the website which stated it was $1, then the amount of $39.95 after 24 hours without notice of cancellation. I did cancel same day (within a few minutes actually), and received an email confirmation of this. Yet, I was charged anyway, and am assuming this will continue to be the case. How do I go about resolving this, so I don't continue to be charged?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

12 comments
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Deinhamer
AT
Aug 25, 2010 12:36 pm EDT

Get bills from epgbill.com. Marketsoci [protected] 38, 51 usd 1, 254201 30, 70 - 0, 46 - 31, 16 -

Ie
/

Every month! Stop it! Or i´ll sue you!

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Andrew Amick
Henderson, US
Sep 01, 2010 5:21 pm EDT

Hey there, I just got off the phone with Wells Fargo and they said that this can be processed as a fraudulent charge, and also soarked a lot more options. I too have been being hit with these charges since June of this year, and I also have the phone number of "" [protected] for EPGBILL.com market soci." I tried calling them today and they said that they do not have the information to the website that is charging me 39 bucks a month... which is complete ###. If these people are a third party participant then they would have to give the money collected from our cards, TO THAT PERSON(website).

After calling epg numerous times, I gave that phone number to the fraud department and they also tried to contact them. After I was removed from hold the nice lady said that the phone number she tried went straight to busy.

Why are they answering for the regular schmucks like us, and NOT for the fraud department of WF? because it's a scam. We were dooped, phished or swindled somehow, most likely by computer, unaware that we were giving out information, to a site we thought we trusted, and that info was stolen somehow. Happens all the time as these boards can verify.

All we can do now is file a claim with our bank and go through the procedure. If you have any other ideas or options please let me know.

best regards and good luck,
Andrew Amick

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Magesh_Varan
IN
Sep 15, 2010 9:04 am EDT

I found that my Credit Card has been used without my authorization on 22/08/2010 for the sum of $ 39.50.
Hence I need the clarification for the amount which is been debited by EPGBILL.COM.
Rgds / Magesh

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DylanA
NZ
Sep 29, 2010 6:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi There,

Earlier today my credit card was used without my authorisation by a young family member.
I would like to know if i could please get this money back ASAP as it was being saved for my sick father.
Can you please help!

Dylan Jae Alexandre

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Laura Ballard
Fresno, US
Nov 27, 2010 11:50 pm EST

This company has been charging my checking account every month without authorization. The deductions are $37.19/mo. since 8/03/10 thru 11/26/10 totaling $185.95. I want this credited back to my account immediately. How do I go about doing this? Please advise.

Laura Ballard
Fresno, CA

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joey3470
Puckapunyal, AU
Dec 01, 2010 8:26 am EST

I have no idea why I have been charge to my account, I no longer wish to subscribe to your website, Stop Billing me EPGBILL.COM.MARKETSOCIAL [protected] Thank you

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mvc
US
Oct 20, 2011 8:33 pm EDT

You have been takeing money out of my bank account every other day from the start of december with out me knowing i did not tell any one to do this so i want it to stop also i want all my money back!

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razaulmustafa
US
Nov 16, 2015 8:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

39.95usd and 28.86usd amount was deducted from my credit cards. I need my money back

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Dazza420
AU
Jun 17, 2016 6:54 am EDT

Checked my bank had fifty four dollars taken from somewhere and i dont know what for ?

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Michael gosling
GB
Jan 14, 2017 5:44 am EST

Hi I've just had a unortherized charge of 40.00 I don't know who this company is I have not done any work with them or anything now I am out of pocket of 40.00 now I can't even get hold of them to sort this out this is outrageous!

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Eduardo Dias
US
Jan 23, 2017 4:07 am EST

Hello, I have a registration on a game site that claimed to be totally free. I was charged $ 39.95 worth. After two days I was charged the same amount. Because I'm being charged because it's free to register on the game site. What do I do? (Message google translator).
You can get in touch by duduplasma@gmail.com.
thank you!

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Benjamin Peterson
US
Jan 30, 2017 8:28 pm EST

Where abouts do i unsubscribe from the subscription i am being charged for by your billing company.
Let me know send me an email- soccaboi94@hotmail.com

  1. EPG Financial Services / EPGBill.com Contacts

  2. EPG Financial Services / EPGBill.com phone numbers
    +49 69 2479 4050
    +49 69 2479 4050
    Click up if you have successfully reached EPG Financial Services / EPGBill.com by calling +49 69 2479 4050 phone number 4 4 users reported that they have successfully reached EPG Financial Services / EPGBill.com by calling +49 69 2479 4050 phone number Click down if you have unsuccessfully reached EPG Financial Services / EPGBill.com by calling +49 69 2479 4050 phone number 1 1 users reported that they have UNsuccessfully reached EPG Financial Services / EPGBill.com by calling +49 69 2479 4050 phone number
    60%
    Confidence score
    Customer Support
  3. EPG Financial Services / EPGBill.com emails
  4. EPG Financial Services / EPGBill.com address
    Level 4 | 71, Tower Road, Sliema, SLM1609, Malta
  5. EPG Financial Services / EPGBill.com social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
EPG Financial Services / EPGBill.com Category
EPG Financial Services / EPGBill.com is ranked 63 among 104 companies in the Credit Cards category