GoChyp’s earns a 2.3-star rating from 3 reviews, showing that the majority of customers are somewhat dissatisfied with payment processing solutions.
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GoChyp Mike Hook-Venini dishonesty
Mike Hook-Venini at GoChyp is a dishonest person. He promised me no fees, I paid fees. He promised me software and devices that worked, that was not the case. The best part of all of this is that he REFUSED to close my account until I sent back his bluetooth card swipers (ummm, okay). SO we sent them back with tracking, they were received and he still refuses to close my account and has even been so kind as to increase the fees on my account. (passive aggressive much?)
If you have a business, stay away from GoChyp. They will pretend like they offer customer service, but trust me, when you want to go a different direction, Mike Hook-Venini, in particular, becomes a very salty, unprofessional human. No one deserves to be treated unprofessionally, nor does a business owner have time for that.
North American Bankcard is GoChyp's processing company and they are aware of this guy being unprofessional. I will be sending them a formal complaint as well. I guess if they want a person like this representing their brand, it's up to them.
Recommendation: would not use this company again
The complaint has been investigated and resolved to the customer's satisfaction.
GoChyp Complaints 2
company
Do not sign up with this company. You will have to deal with 3 different company (gochyp, the processing company, and leasing company). Customer service is the worse, they never pick up the phone or answer their email (I have to try at least 10 times before I can get to them). Also what they tell you is different than what in the contract! So be...
Read full review of GoChypcredit card processing company
On October 13th, 2016 we met with a Chyp rep & were guaranteed 24 hour funding along with the lowest rates & told we could cancel the service. None of this happend & worse, in place of saving us money, Chyp cost us money!
In 6 weeks we were unable to get 24 hour funding our main requirement along with low rates to use CHYP. After terrible customer support, getting voice mails, jumped around from department to department and Nothing close to professional customer support we determined cancelling Chyps processing was the best for our small business. At the time of the sign up were told we could get out of the contract by our sales rep, but when we actually tried we were given a contract to cancel under the name First Data ( who were they?) for 999.00 What could be worse... the company that we had to use their machine according to Chyp
( Ascentium) told us they could not take the machine back even though we were unable to use it . We were told by Ascentium that they paid Chyp for the contract and Ascentium told us they would hold us to a 3700 buy out if we did not want to pay the monthly 69.00...(which is actually 81.00 on our bank statement). We were also charged about 500.00 in miscellaneous fees while their service was NOT working. We were promised reimbursement, but only got jumped around from one department to the next without receiving it. This is a nightmare company with a trail of bad complaints and their business tactics are unethical. DO not believe what they tell you and be sure to read the fine print. Contact your attorney general if you have had poor and unethical service from Chyp.
The complaint has been investigated and resolved to the customer's satisfaction.
Is GoChyp Legit?
GoChyp earns a trustworthiness rating of 83%
Highly reliable. Use their services with confidence, yet trust but verify.
The age of GoChyp's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Gochyp.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gochyp.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Gochyp.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The gochyp.com may offer a niche product or service that is only of interest to a smaller audience.
- GoChyp protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- Keywords related to scams and fraud were identified in our analysis of GoChyp website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
Overview of GoChyp complaint handling
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GoChyp Contacts
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GoChyp phone numbers+1 (877) 275-2497+1 (877) 275-2497Click up if you have successfully reached GoChyp by calling +1 (877) 275-2497 phone number 0 0 users reported that they have successfully reached GoChyp by calling +1 (877) 275-2497 phone number Click down if you have unsuccessfully reached GoChyp by calling +1 (877) 275-2497 phone number 0 0 users reported that they have UNsuccessfully reached GoChyp by calling +1 (877) 275-2497 phone number
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GoChyp emailssupport@gochyp.com100%Confidence score: 100%Supportsales@gochyp.com78%Confidence score: 78%sales
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GoChyp social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 10, 2024
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