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Epson review: Printer NX430

R
Author of the review
8:14 am EST
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This review was chosen algorithmically as the most valued customer feedback.

This printer did work at the beginning and then it started, saying ink was low. It wouldn’t print anything even in black if for example, it said yellow was low. I was continuously changing out inks when I knew they were barely used or sometimes not used at all. I spent/wasted a lot of money buying ink. I read online about how you needed to unclog the cartridges. I would need a special tool or a pin, but I could never confirm this with Epson. I was continuously buying new ink, and even then the printer would not recognize it. I currently have two brand new boxes of ink, but I am afraid to open and waste them. I only bought Epson brand ink. When I called the company, they said I had to go to a service center. They sent me a link to a service center which they said was my closest one 97 miles away even though I live near a large Metropolitan area. I would never buy an Epson product again, and I would tell everyone I know the same thing. This printer was more trouble than it was worth. And it consumed a lot more money than I should have ever spent on it. And I felt like the company really didn’t care at all about helping to fix my problem. All in all a terrible experience and I should get it out of my house so it doesn’t keep reminding me.

Claimed loss: $100 of new ink. Plus I now need a new printer.

Desired outcome: I think they should send me coupon for a new printer if they ever expect me to use Epson again.

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