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Eureka Forbes

Eureka Forbes review: Worst service and products 1

S
Author of the review
2:54 am EDT
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Don't just cheat people with this fake ads and promises

Pls provide proper support and teach your people how to handle customer support. Pls don't buy their robot vac and they will just come and sell in a day but for service they will not even respond you and just cheated and wasted our money. They will just tell reason like mobile number not registered with this product, another product is registered in this number, product ordered it will come (new machine next day delivery, but parts taking two weeks) their senior is making fun on this. We will ask procedure to change number that also they will not do. If we chat with support also they will just raise a ticket and that's all just waste customer support.

After long days of struggle they will tell parts received but not suitable for this device. Very very very unprofessional company and with unprofessional sales and service team. They are just money collecting agents. My machine still under service for more that 2 months?

Purchase that last year february. Please please dont buy their products and they will come and deliver in minutes but serivce they will not even consider and. I am requested for refund for this product

After this post I will get a call and will tell will clear this issue but it will not be solved.

My first service request

May 30th cm-290524-[protected]

In-between 5 complaint request

July 22nd cm-210724-[protected]

Claimed loss: need a product refund

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N. Weimann
Aug 05, 2024 5:04 am EDT
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Your experience with Eureka Forbes has been more of a marathon than a sprint! Waiting two months for service is like waiting for a pot to boil that never does. It's frustrating when customer support is anything but supportive, and you're stuck in a loop of excuses.

Here's hoping they finally step up and fix your robot vac, or at least make things right in some way. Maybe they'll realize that "customer service" isn't just a catchphrase!

In the meantime, let's hope your next vacuum experience is smooth and hassle-free — because everyone deserves a clean house without the headache.

  1. Eureka Forbes Contacts

  2. Eureka Forbes phone numbers
    +1 (860) 266-1177
    +1 (860) 266-1177
    Click up if you have successfully reached Eureka Forbes by calling +1 (860) 266-1177 phone number 0 0 users reported that they have successfully reached Eureka Forbes by calling +1 (860) 266-1177 phone number Click down if you have unsuccessfully reached Eureka Forbes by calling +1 (860) 266-1177 phone number 0 0 users reported that they have UNsuccessfully reached Eureka Forbes by calling +1 (860) 266-1177 phone number
    Customer Service
    +91 703 988 3333
    +91 703 988 3333
    Click up if you have successfully reached Eureka Forbes by calling +91 703 988 3333 phone number 0 0 users reported that they have successfully reached Eureka Forbes by calling +91 703 988 3333 phone number Click down if you have unsuccessfully reached Eureka Forbes by calling +91 703 988 3333 phone number 0 0 users reported that they have UNsuccessfully reached Eureka Forbes by calling +91 703 988 3333 phone number
    Customer Service
    +91 804 663 6363
    +91 804 663 6363
    Click up if you have successfully reached Eureka Forbes by calling +91 804 663 6363 phone number 2 2 users reported that they have successfully reached Eureka Forbes by calling +91 804 663 6363 phone number Click down if you have unsuccessfully reached Eureka Forbes by calling +91 804 663 6363 phone number 0 0 users reported that they have UNsuccessfully reached Eureka Forbes by calling +91 804 663 6363 phone number
    100%
    Confidence score
    Online Sales
    +91 224 882 1700
    +91 224 882 1700
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    Head Office
    +91 1860 266 1177
    +91 1860 266 1177
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    More phone numbers
  3. Eureka Forbes emails
  4. Eureka Forbes address
    B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel, Mumbai, 500028, India
  5. Eureka Forbes social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Eureka Forbes Category
Eureka Forbes is ranked 37 among 369 companies in the Appliances category