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CB Investment, Insurance and Financial Evermax / Based Capital Taken money from my asda account, 05/09/2016 after a tree trial order
Evermax / Based Capital

Evermax / Based Capital review: Taken money from my asda account, 05/09/2016 after a tree trial order 23

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Author of the review
12:13 pm EDT
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Inital free trial order date - 22/08/2016 - ship date 23/08/2016 -
Order no. 3491663. code:evermax uk, trial inital order, :from -
Based capital ltd, evermax,
Third floor, 207 regent street, london, w1b 3hh

Taken £69.83 from my asda credit card 05/09/2016
To:evermax [protected] - london

Evermax uk trial ongoing rebill. order no. 3737462 -
Ship date : 06/10/2016 arrived on 07/10/2016 with another container with60 capsules. which I have not ordered
The senders address was, based capital ltd, po box 7598,
Milton keynes, mk11 9hw
How do I get my £69.83 back and prevent futher money being taken.
Thank you
John barry price

23 comments
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winspear66jt
GB
Jan 04, 2017 11:30 am EST

Mr James w thirlwall looks like ave been ripped of sent for free trial, there took payment out my bank yes (evermax)and its over a month and I still haven't recieved anything, thanks evermax, will be informing my bank ?

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Heddwyn Jones
US
Jan 14, 2017 1:13 pm EST

I had the same problem. Ordered sample for £2.95. which was taken out of my account on 28/12/16. On 10/01/17, £69.83 was taken from my account. On making enquiry with Evermax in Milton Keynes, I was informed that there was print in their advert on line which stated that if they received no communication from me after 14 days, they assumed that I was happy with the product and therefore I would be charged the full price. Apparently if the sample is not to your liking you have to inform them before the 14 days expire. I certainly did not see anything of the sort and expressed my opinion that it was a shifty scam and would report the matter to the appropriate authority to that effect if my account was not refunded. After some deliberation I was promised that a complete refund of £69.83 would be made within SEVEN days. I am eagerly awaiting to see if this promised will be honoured. If not however, my credit card company will step in to replace the cash amount.

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Tomala
GB
May 29, 2017 5:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The same thing have happened to me. I ordered a tial pack and that was delivered about 4/5 weeks ago. Again on 28/5/17 another pack of evermax and virility has been delivered and £59.71 for virilityx3 and £69.83 for evermax has bee taken out of my account when I did not order anything for this second time.
This a serious ripping off people their money..

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Clive51
GB
Jun 17, 2017 6:48 am EDT

I have had the same problem free trail the ripped off i am trying to get to the company to cancel and put a stop on the bank.

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Andrew-Ford68
GB
Jun 25, 2017 11:54 am EDT

The same thing happened to me, but i sent the free sample back the next day and emailed them same day. But the today the 25th they removed £69.83 from my account. Bank told me they can not do a thing till the money is removes from my account.

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marcus masefield
US
Sep 20, 2017 4:27 pm EDT

do you have an email address for them? i cant find one

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MO Saf
US
Sep 14, 2017 8:45 am EDT

Have just spoken to this rip off company, they offered me refund of August £100 i have been away for 9 months and have returned to find they have taken nearly £900 from my account, have warned them that court and trading standards is looming...they said they will get back to me within 48 hours lets see!

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Jake N.
UA
Oct 26, 2017 9:18 am EDT
Replying to comment of MO Saf

Hello!
Could you please leave the contact number, that answered you? I've tried to call several times without answering.

total scam company

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Richmoon
GB
Oct 28, 2017 6:57 pm EDT

Hi looks like I also have been taken in by this company had some capsules delivered to my address which I ordered there address was third floor 207 regent st London w1b3hh telephone [protected] tried calling an sent e mail got invalid e mail and no answer on phone has anyone got a valid email address or telephone number to contact these people either in London or based capital limited Milton Keynes thanks.
Y

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Stewpot
US
Nov 08, 2017 8:20 am EST

The same happened to me today 08/11/2017
I ordered a so called free trial pack and that was delivered post 25th November 2017 along with it was a second bottle of pills that I had not ordered . Payment of £2.95 was taken from my account for each bottle when I only ordered the one bottle and had only expected to pay £2.95. Today 08/11/2017 I checked my account only to find that payments of £69.83 and £59.71 were found pending on my account . To stop payments I got straight on to my bank only to be told that they could not do anything until they actually take money from my account. Which seems to me that is like shutting the stable door after the horse bolted.
Thanks S

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John Penny
US
Nov 16, 2017 5:50 am EST

ALL THE ABOVE HAPPENED TO ME, I had the first payments taken on 16 oct for 69.83 and 59.71 and then another 69.83 on the 14 th November and today I got another bottle of xr that I wasn't aware i'd ordered, have sent them numerous emails but no reply, what can we do, I am on a limited pension and being ripped off, I did notsee anything in small print either

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John Penny
US
Nov 23, 2017 12:55 pm EST

RECEIVED ANOTHER BOTTLE TODAY ALSO ANOTHER £59 TAKEN FROM MY ACCOUNT TOO, BANK SEEMS TO HAVE NO POWER TO STOP THIS SCAM, WHAT CAN I DO TO END IT NOW

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Tony Thomas
US
Dec 12, 2017 2:13 pm EST

Total scam! sent of for the trail products came 11 days later by the morning of 14th day £129.00 had been taken out of my account! samples were brought and paid for but have received any other products warranted to take this amount of money been in touch with my bank because the money was pending good chance that i will get my money back PLEASE if you order from these cowboys please check your account they will take without any warning. I do have 2 numbers for there customer services if that helps they are [protected] & [protected] they are total con merchants!

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Ian Roberts
GB
Dec 16, 2017 1:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yes just happened to me 10/12/2017 not getting a answers from them. I have another email address but nothing g from them. Has anyone been in touch with Milton Kenyes trading standard's.

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Andrew Ockenden
GB
Dec 21, 2017 6:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

It is happening to me too and yesterday I found out that money has been taken from my Bank Account. I notified them by Email mid afternoon yesterday just after 3 pm and said unless they make repayment I will notify police and sue them asking for punitive damages. Then at 6:45 pm the package for which they had taken payments of £69.83 and £59.71 and which I had not ordered, was delivered.

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Wayne Summers
GB
Jan 04, 2018 7:25 am EST

Exactly same thing happened to me, ordered free sample then they added an extra sample bottle of elite pro. They came in december, then 26th they took £69.83 & £59.71 from my account, got delivery of bottles (second order) on 3rd Jan, opened package and the bottles in package arent even the same as original sample order. This is given me reason to ring them, a guy took details and he cancelled orders given me cancellation number too.
My aim now is for refund of dec payments, and where to return the different labeled pills. These could be anything in these bottles. Dangerous and misleading company.

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Andrew Ockenden
GB
Jan 04, 2018 9:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

On the instructions of my bank I returned te goods to the address shown on the packet. It was only when I contacted my Bank that I found out that these devious fraudsters had also taken the same amounts of my money in November not just in December. My Bank told me how these scammers operate, and said that they would recover the money to my account by 4pm the same day, and this they did as I was able to verify at the Bank the following day. Now it remains only to notify the Trading Standards offices in Milton Keynes and Bedford that the company although dissolved in 2016 continues to operate. The Chief Executive Officer of the company is an American MR RAUL CAMACHO DIAZ, so it also remains to notify the HMRC, and the American Embassy and the Foreign Officer so that this Diaz individual can be locked up and hopefully the key thrown away, and also have all his assets confiscated to repay those he has defrauded. As for the goods supplied, they are rubbish, as one might expect, just like the Director of the company. I would personally advise anyone trading with companies who operate through the convenience address of 3rd Floor 207 Regent Street London W1B 3HH. The address in London is a Virtual Office and should be avoided when purchasing anything. It is clearly a haven of fraudsters.

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Mikepad
GB
Feb 04, 2018 8:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have just had the same thing. £2.95 free offer. I sent my pills back the day I received them to the place of distribution on the tube after phoning the company and saying I did not need them as they could not be used with my current medication. The person I spoke to was very helpful and said he understood the problem and assured me the ongoing subscription would not be deducted from my account as I had informed them within the 14 day period. My bank phoned today said did I authorise payment from my c c card to this company I said only the £2.95. They have blocked payment after I explained what has happened. l am going to contact trading standards in Milton Keynes this company should not be trading as the website is unclear.

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Ian here
GB
Mar 26, 2018 11:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ditto, these crooks need sorting out. Leaves a bad taste, how can anyone trust the product when the marketing is based on deception.

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John 1234
GB
Nov 12, 2018 9:40 am EST

I purchased virility xi at at 2.99 introductory offer was charged £69 out off my bank sithnout knowing made me over drawn and with out mony to by food for my children over Christmas ripoff

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richard braganca
US
Nov 12, 2018 10:17 pm EST

I ordered a trial pack of evermax which dey charged me mre than it was n i dont hv issues with dat n nw without my consent dey hv deducted £69 from my account. I need my refund. Hw can dey deduct money without my permission?

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Dhanwant Singh Bola
US
Nov 14, 2018 4:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

An order no 3836636 for trial pack of EVERMAX priced pound 2.95 as per their advertisement was placed on 29-10-2016 but the company has sent me two deliveries of Pound 69.83 each without my consent. I want to claim refund of Pound 129.66 the product is not what it is advertised. I shall return both packs.

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mandmhic
US
Nov 14, 2018 6:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Offered a free trial, postage only and now being sent nogoing supply not wanted or asked for.
Their order number ; 3737334 dated 5 / 10 / 2016

I want a refund and no more deliveries

  1. Evermax / Based Capital Contacts

  2. Evermax / Based Capital phone numbers
    +44 203 129 0822
    +44 203 129 0822
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  3. Evermax / Based Capital address
    P.O. Box 7583, Milton Keynes, England, Buckinghamshire, MK11-9HD, United Kingdom
  4. Evermax / Based Capital social media
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