Evry Jewels
Reviews and Complaints

I ordered 5 pieces from this company and I haven’t received any information about my order! Even the app “Shop” doesn’t see my order! This company still took out the money but now I’m thinking I was scammed. I have tried contacting them but no response. I really hope they respond or something because I would love to trust this brand and buy more of their products in the future.

I ordered some items from EvryJewels on July 4, and the shipping time said 2-5 business days. It has now been 9 business days, and I have not even received a confirmation that the package has been shipped. I have emailed multiple times and even messaged on Instagram with no response. The order number is #A836286. I am disappointed as I have ordered from EvryJewels multiple times before and never had an issue like this.

I ordered from Evry on July 7th, I got a confirmation email with an order number #A833620, but since then I have received absolutely no communication about my order. It just says order received. I've ordered from there once before with no issues, I don't know what's going on this time around. I've emailed and messaged and commented on IG with no response. The shipping time said 3-5 business days and today is the end of that time period. I just need a response I'm being left in the dark here and I really don't appreciate it.

I ordered 7 items on July 5, 2023 and was charged 75$ on my account. I did not receive any confirmation email, order number, or tracking number despite it being a week since this order has been placed, and despite emailing multiple

times a day since and dming on instagram I have been ignored, which leads me to believe I have been scammed even though this company seemingly has good reviews. If they would even have the decency to respond to my issue, I should receive expedited shipping AT LEAST to make up

for the week of me waiting for any information as I ordered this jewelry over a week in advance for an upcoming vacation, expecting it in 2-5 days as listed on the website.

I placed an order on June 27th for a gift for a dear friend. It said shipping would take 3-5 business days and I would receive a confirmation email when it would be shipped. I downloaded the shop app to track my order and after over a week, it still says my order has only been placed. I have not received any email notifying me it has been shipped. I need this package by July 7th. Customer service has been really slow and this is terribly frustrating.

I was EAGERLY waiting for my package yesterday and of course it has to be a scam. I spent $75 on jewelry that I THOUGHT I was going to get but never did. It says delivered on the tracking number and I NEVER got my order😡 it’s just disappointing and it makes me sad cause I was really excited to wear it and now I lost money and don’t have the jewelry!

On Sunday February 6, 2022, I placed two orders on Evry Jewels' website, totaling almost over $200. My order numbers are #*** and #***. When I try to check the "track your package" page it says the expected delivery is February 27, 2022 despite their website claiming they use 3-7 business day shipping. The page also does not display any package tracker history, with no information on where it is. In addition, their website says they use *** but the email sent confirming my order has a tracking number from *** that I can't even input into ***' tracking page. I want to know where my package is and when it's being delivered!

I made a purchase for a total of $36.16 CAD on Sunday, January 16th. At the time of purchase, I had free shipping that stated it would be 2-3 business days. It is now January 31st, 15 days later, and I have not received my package, nor has there been any movement or information on the tracking number that was provided to me. Evry Jewels states that my package is being shipped with ***, however, when I go to that company website and enter the tracking code that was given to me, there are no results that appear. Evry Jewel's customer service has been incredibly unhelpful and has not given me any additional information into the whereabouts of my order.

I placed an order totaling $153 on November 26. A week and a half later on December 7, I noted it still had not even shipped. I e-mailed the company and they responded by letting me know there were experiencing delays - with still no estimate on when my order would even be shipped, much less arrive. On December 13 I emailed the company again asking when my order would be shipped. It is now two and a half weeks since I placed my order, 10 days away from Christmas, and it still hasn't shipped. I have not received a response. They do not appear to have a phone number. My order number is #***. If they cannot fulfill orders, they should not take them. They sure took my money as I was charged on Nov. 26.

I placed an order on the 7th December and still have not received my goods. There have been numerous email exchanges between myself and Evry Jewels. I have been told, that is has left, i have been told that it is in transit, i have been told that it is being delivered today, then i was told it was in transit again I have also been told in nearly every email that it is not their responsibility as the order has left their facility. Evry jewels has provided a tracking number for ***. Tracking of the order through that number tell me it is in transit. Delivery is well overdue on the promise of a 1 - 1.5 week delivery to Australia and I'm guessing the parcel is lost. I can provide the exact timeline if you would like it.

Evry Jewels customer service has been absolutely brutal, so this seems to be the only way to get in contact with them where they may actually answer. I placed an order weeks ago on accident, I had been sent a coupon for leaving items in my cart and went to apply it to my cart and instead of apply, I hit send. There was no confirmation page, and it went through, so I sent two emails instantly explaining my situation. I never heard back and my credit card was charged, so I sent a follow up email a few days later (even though their website assures they'll respond in 1-2 days). It's now been weeks, I haven't heard back, my accidental order hasn't been shipped, and I don't know where to go from here. If they're sending me the unwanted jewelry, I'm going to give it away as a Christmas gift. I will need it in time for Christmas though, as assured on their website.

I ordered from evryjewels on 5/5 for 68.88$ and again on 5/20 for 80.99$, both times receiving a tracking number. However, the tracking site provided via email was unhelpful, and despite contacting them, their courier had no updates. After waiting 6-8 weeks as advised, over two months have passed with no resolution. I've had no issues with other international online orders, so this is particularly frustrating. I've reached a point where I'm indifferent to the packages' whereabouts; I just want a full refund of 149.87$. My recent attempts to contact them for a resolution have been met with silence, which is both angering and disappointing.

The order number is #*** Ordered on November 2nd. Shipping time projected is 3-7 days. It is beyond the projected time, as 9 days have passed as I am writing this inquiry. I inquired via email form about the status of my order and they gave me an automated reply on why my order hasn't shipped. Filing a complaint, because this is the second time a delay discrepancy has occurred where I have to contact the business to fulfill an order instead of them already fulfilling it. My prior order with this company took nearly two months to "process", and the same problem is happening again for the second time in less than six months. The previous time I ordered, I got the same automated reply. I'm not wasting my time anymore. I had to file a previous complaint to get any semblance of a response from the company, to which they shipped out my order immediately. I should not have to repeatedly ask a company to ship my order or resolve an issue like this. I've never complained to any company besides this one. Never ordering here again. Would either like a refund or for my order to be shipped out immediately.

(I have been emailing them since Feb 8th, 2022, my order was placed and shipped on Jan 29th, 2022). It's been 30 days since my order was "shipped out" and I still haven't received it. I paid around $70 CAD. They told me to contact them "should your order not be delivered within 30 days of shipment" but even after emailing constantly for follow-ups, I have not received any sort of package or tracking papers since. I was wondering if my order could be cancelled at this point or if I could receive a refund as it's been a month since my order and shipment and their policy stated that I would receive my package within 3-7 business days or even 2-3 weeks and it's been FAR TOO LONG since then. However, they just send me the same recycled email every time. I am very disappointed with their services as I was genuinely looking forward to receiving my package *** Not only did I order way before Valentines day and wait past the expected date of my shipment, I have now waited a month with no information, tracking, or sense of urgency from their end. I doubt that "due to the recent trucker convoy protests" delays could lead to a wait THIS long ***. Moreover, I am located in Toronto, Canada, and it should NOT be taking this long to deliver from Quebec. I recently placed an order at another business based in Montreal on Monday, February 21, 2022, and received my package TODAY (Friday, February 25, 2022). I wish for a REFUND and nothing else to do with this company. I am VERY disappointed, I was looking forward to supporting a small business near me.