Excess Telecom’s earns a 4.8-star rating from 16 reviews, showing that the majority of customers are exceptionally satisfied with service.
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Mixed Experiences with Excesstelecom
Having read through various reviews of Excesstelecom, it's clear that the experiences of customers are quite diverse. While some customers have expressed satisfaction with the products and services, others have faced challenges and frustrations. For instance, there are positive comments about receiving quality tablets with all accessories included, fast and reliable service, and professional customer support. On the other hand, there are complaints about unauthorized changes to ACP benefits, difficulties in contacting customer service, and issues with product quality and delivery. It seems that Excesstelecom's offerings have elicited a range of responses from customers, highlighting the importance of thorough research and consideration before engaging with the company.
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Pros
- Free Lifeline Plans
- Nationwide Coverage
- No Contracts Required
- Variety of Phone Options
- Easy Online Application
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Cons
- Limited Network Coverage
- Restricted Plan Flexibility
- No Premium Device Offers
- Potential Customer Service Delays
Excess Telecom Complaints 0
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Is Excess Telecom Legit?
Excess Telecom earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Excess Telecom. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Excesstelecom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Excesstelecom.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Excess Telecom have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
About Excess Telecom
Customers can choose from a range of plans that Excess Telecom provides, with varying levels of data and different features to suit individual preferences and requirements. The company also offers a selection of mobile devices that can be used in conjunction with their service plans, allowing customers to either purchase a new phone or bring their own compatible device.
Excess Telecom's services are designed to be straightforward and user-friendly, with an emphasis on providing essential wireless connectivity without complex contracts or hidden fees. They also provide customer support to assist with any questions or issues that may arise with their services.
For those eligible for the Lifeline and ACP programs, Excess Telecom facilitates the application process and provides the necessary information on how to qualify and enroll. This is part of their commitment to ensuring that more people have access to the communication tools they need for everyday life.
In summary, Excess Telecom offers a range of mobile phone plans and devices, with a focus on affordability and accessibility, particularly for those who qualify for government assistance programs.
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3. Writing the title:
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4. Detailing the experience:
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5. Attaching supporting documents:
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Excess Telecom Contacts
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Excess Telecom phone numbers+1 (800) 615-0898+1 (800) 615-0898Click up if you have successfully reached Excess Telecom by calling +1 (800) 615-0898 phone number 0 0 users reported that they have successfully reached Excess Telecom by calling +1 (800) 615-0898 phone number Click down if you have unsuccessfully reached Excess Telecom by calling +1 (800) 615-0898 phone number 0 0 users reported that they have UNsuccessfully reached Excess Telecom by calling +1 (800) 615-0898 phone number
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Excess Telecom emailsinfo@excesstelecom.com77%Confidence score: 77%Supportsupport@excesstelecom.com76%Confidence score: 76%Support
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Excess Telecom address3245 Peachtree Parkway, Suite D, Suwanee, Georgia, 30024, United States
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Excess Telecom social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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