ExtraMarks’s earns a 1.6-star rating from 13 reviews, showing that the majority of students and parents are dissatisfied with educational content and services.
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Unreliable and Unethical: My Experience with ExtraMarks Online Learning Platform
I recently subscribed to the online learning platform, ExtraMarks, and unfortunately, my experience has not been a great one. I was initially excited to try their services as they offer a wide range of study materials for students of all ages. However, as time went on, I found that the platform was not particularly useful for my needs.
Furthermore, I was offered a one-year subscription on a monthly basis with no mention of the hefty interest rate that came with it. After checking my documents, ExtraMarks had taken a loan of 20,000 from Bajaj Finance without my knowledge, which left me feeling extremely frustrated. I wasn't even given the chance to ask either ExtraMarks or Bajaj Finance for any kind of loan.
To add to my disappointment, the sales agent who persuaded me to try ExtraMarks was nowhere to be found once payment was completed. Despite numerous attempts to contact them, they never picked up my calls.
Overall, I would not recommend ExtraMarks to others. Their business practices are questionable and their services did not work well for me personally. It's important for any company to be transparent about the terms and conditions of their services and to provide honest customer support. Unfortunately, ExtraMarks failed to meet these expectations.
ExtraMarks: A Company Failing in Customer Satisfaction with Unprofessional Privacy Practices
ExtraMarks (extramarks.com) is a company that has been receiving a lot of negative feedback lately. Many individuals have spoken out against them for their lack of respect for privacy. Some customers have reported receiving calls from the company at inconvenient times, which can be very disturbing. It seems that the company is not interested in obtaining permission from potential customers before reaching out to them. This approach is very off-putting and can drive people away.
One must wonder about the person in charge of ExtraMarks, who continues to make questionable decisions like these. It is not wise to pester someone who is not interested in your services. Instead, businesses should strive to create a welcoming environment by showing respect and kindness to all potential customers.
To make matters worse, the company lacks an email address or contact number where customers can send their feedback. This is highly unprofessional and can lead to further frustration for customers. When consumers feel like their voices are not being heard, it can be very discouraging.
Overall, ExtraMarks seems to be a company that does not prioritize customer satisfaction. Their methods of reaching out to potential customers are ineffective and disruptive. If they want to earn the respect and trust of their target audience, they need to reconsider their approach and make some major changes.
Disappointing Experience with ExtraMarks: Issues with Support, Syllabus, and Refund
As a concerned parent, I made the decision to register my child for the ExtraMarks package. However, upon doing so, I have unfortunately encountered some very troubling issues that have left me feeling frustrated, let down, and even deceived. Despite paying a hefty sum of Rs 50k for the package, I have been struggling with numerous problems that have not been addressed by the ExtraMarks support team in a timely or satisfactory manner.
To make matters worse, my attempts to contact ExtraMarks support have been met with radio silence, as no one seems to be responding to my calls or messages. This has made the entire ordeal all the more stressful and overwhelming for me and my child. Additionally, I was alarmed to find that the syllabus covered by ExtraMarks is vastly different from what my child is learning at school, which raised further concerns and compounded my frustration.
As an aggrieved customer, I must express my disappointment that the ExtraMarks executive team has not taken decisive action to address these problems and restore my confidence in their service. I find myself at a loss as to what I should do next, as my attempts to secure a refund – which ExtraMarks promised me prior to my initial registration – have also fallen on deaf ears.
All in all, I am deeply troubled by my experience with ExtraMarks thus far, and I would advise other parents to exercise caution and conduct thorough research before deciding to invest in this service. I sincerely hope that the ExtraMarks team can reassess their approach and take steps to rectify these issues sooner rather than later.
Extramarks - The Ultimate Online Learning Solution for Kids
As a parent, I'm always on the lookout for the best educational resources to support my children's learning journey. A few months back, we came across Extramarks, and I must say, it has been a game-changer for us.
The platform offers an all-inclusive learning solution, covering every subject that my children need help with. The course content is well-designed, engaging, and interactive. What I appreciate the most is the attention given to conceptual learning. Instead of rote learning, it emphasizes building a strong knowledge base, making it easier for my kids to grasp complex topics.
Another standout feature is the real-time doubt clearing mechanism. My children can instantly seek clarification for any queries they have, and they receive immediate responses from expert educators. This has greatly facilitated their learning process, as they no longer have to wait for the next in-person class to clear their doubts.
In terms of quality, the animations, and graphics used in the course material are top-notch. The platform seamlessly integrates technology to enhance the learning experience, making it more enjoyable and effective.
Overall, I highly recommend Extramarks to any parent seeking a reliable and effective online education platform. It's the best we've tried, and I'm sure it will be beneficial to other families as well.
ExtraMarks Review: Employee Experiences with Salary and Support
ExtraMarks is a company that has gained a less than reputable reputation among its employees. If you're considering applying for a job with them or are already an employee, it's important that you are aware of some of the practices the company engages in that may not be in your best interest.
One of the most problematic issues that employees face within ExtraMarks is the issue of inadequate compensation. Particularly, many workers report that their salaries are much lower than what they were promised or what they should be earning based on their qualifications and experience. It's not uncommon for an employee to have been offered a salary of 28k, only to find that they're only actually earning 7k come payday.
While the company itself may offer some explanation for this discrepancy, employees report feeling unsatisfied with the answers they receive. Managers and executives might offer vague excuses or tell employees to wait for future financial incentives, but the end result is that many people feel taken advantage of and unable to make ends meet on the salaries they're being paid.
Another issue that some employees have reported is a lack of support or encouragement from their superiors. Rather than feeling like they have the tools and resources they need to succeed, certain workers may feel that management is unresponsive to their concerns or unrealistic in their expectations. Many employees express frustration with being asked to work long hours without proper renumeration or support.
Given these issues, it's understandable that ExtraMarks has earned itself a reputation as an employer to avoid. However, it's also worth noting that people's experiences within companies can vary widely depending on their specific role or department. Some employees may find that their work with ExtraMarks is fulfilling and rewarding, while others may find that they're constantly running into issues and obstacles.
Overall, if you're considering a job with ExtraMarks, it's essential that you do your research ahead of time and try to find out as much as you can about the company culture and the experiences of other employees. Make sure you feel confident that the salary and hours being offered are reasonable for your experience and qualifications, and consider talking to people who have worked with the company before to get a better sense of what you might expect.
ExtraMarks HR Department Review: Lack of Communication and Testing Requirements Misstep
The review about ExtraMarks is unfortunately not ideal. The team in the HR department is being described as being "dumb and careless." The review states that they called the reviewer to come in for an interview, but then after a week of waiting, there was no response. Suddenly, a week later, they informed the reviewer that they had been selected and would receive an offer letter. This sequence of events is described as strange, leaving the reviewer wondering what had happened.
However, the confusion didn't end there. A few days later, the team at ExtraMarks contacted the reviewer to say that they could not take them on board as an employee as they had failed an aptitude test. The reviewer is understandably surprised, as this requirement had not been mentioned before, and they had not even completed the test to have the opportunity to pass or fail.
Overall, the experience with ExtraMarks is being characterized as a negative one, and it's suggested that the issues experienced may be attributed to the unique challenges of the pandemic or perhaps a lack of attention to detail on the part of the HR team. While unfortunate, it's important that these types of experiences are shared publicly so that others can make informed decisions about whether ExtraMarks is the right employer for them.
ExtraMarks: A Disappointing Experience of Unprofessionalism and Deceit
I had signed up for the ExtraMarks package for two years and I must admit, the quality of their services have been astoundingly good. Throughout the period, I did not experience any shortcomings or questionable drawbacks from their team. However, let me express my utmost disappointment and dissatisfaction with their latest package which they introduced where an extra 1000 rupees were to be paid for online classes. According to their promises, the classes were supposed to commence on 8th April, 2020 but up till now, no response has been received from them. The level of unprofessionalism exhibited by ExtraMarks is appalling and leaves much to be desired.
I have followed-up constantly but to no avail; no response or feedback from anyone, and all of these despite payment have been made. I cannot think of any viable reason why such an academic service provider would operate with such a callous attitude towards their valued customers. It is very unfortunate that the reputation of such a high exalted brand as ExtraMarks has been brought down due to their indifference to customer satisfaction.
It is clearly evident that they are only interested in generating revenue without giving a hint of care or recognition to the people that make it possible - their customers. I would never think of, either now or in the future to employ their services. Their commitments are nothing but mere flattery and deceit, and all they want is to fill their pockets with your hard-earned money. It is clear that their operation is solely based on profit with no values or ethics, and to see such dishonesty carried out shamelessly and without any remorse is extremely disappointing.
The way ExtraMarks has delivered their service has left me completely disappointed and embarrassed. They are toying with the emotions of their customers and they should be held culpable for their gross, unprofessional, and unethical actions. It's indeed a pity that they would let their brand image slip, simply due to their selfish interests. It is shameful and they should be held accountable for their actions.
ExtraMarks: A Reliable and Effective Online Learning Platform for Your Children
to other parents, especially those who are looking for a reliable and effective platform to support their children's education.
From the initial consultation with the counselor, I was impressed with the dedication that the team at Extramarks showed to understanding my children's educational needs. They took the time to ask questions about their individual learning styles, strengths and weaknesses, and even their interests, in order to tailor the program accordingly. I was also informed about the different features that ExtraMarks offers, such as comprehensive study materials, interactive lessons, personal tutors, and assessments, which gave me confidence that my children would have access to a well-rounded and engaging learning experience.
Since my kids started using ExtraMarks, I have noticed a significant improvement in their grades and overall performance. They are much more confident in their abilities and actually look forward to their study sessions, which is a testament to the quality of the educational material and the personal attention they receive from their tutors. More importantly, the platform allows me to monitor their progress and stay involved in their learning journey, which gives me peace of mind knowing that they are getting the support they need.
All in all, I highly recommend ExtraMarks to anyone seeking a reliable and effective online learning platform for their children. The dedication and professionalism of the team, combined with the quality of the material on offer, makes it a fantastic option for parents who value their children's education.
ExtraMarks Complaints 5
Disappointing customer support experience with Extramarks - Unresponsive and unhelpful team
I had a truly disappointing experience while dealing with the customer support team at Extramarks. My issue pertained to a non-refund of an amount that was due to me. Despite several attempts to follow up with them, I have still not received my refund. To top it off, the support team has been quite unresponsive and unhelpful throughout my interaction with them.
I have been given a lot of excuses, and no concrete solution has been offered to me so far. The entire experience has left me feeling thoroughly unsatisfied and let down.
As a customer, it is highly disappointing to come across such a lack of professionalism and care from a company that provides educational services. My trust in the quality of services offered by Extramarks has been severely shaken. I would not recommend anyone to use their services as this experience has been very frustrating.
In conclusion, it's not enough to just provide an online tutor or e-learning platform, but also to provide good customer service to back it up. Extramarks has failed in this regard, and as an unsatisfied customer, I can only hope that they take steps to rectify their shortcomings and offer a better experience to potential and existing customers.
Same here they are very bad not giving refund back no reply nothing
Disappointing Experience with ExtraMarks: Missed Promises and Poor Customer Service
Recently, we decided to give ExtraMarks a try for our child's education needs. Initially, we were excited about the platform as it offered a French course which we desperately wanted for our child. However, to our disappointment, this course was not available as promised.
Furthermore, we were told that the courses would be personalized according to our child's needs, but unfortunately, this was not the case. In fact, the course material did not even align with our child's school curriculum. This left us feeling frustrated, as we expected so much more from ExtraMarks.
To add to our frustration, we faced difficulty in receiving a refund – something which we were entitled to, as we had requested within the 15-day refund period. Instead of promptly honoring our request, the refund process seemed to have been intentionally dragged on until the 15 days had passed. And after that, when we demanded a refund, we were met with a refusal from the company, using the excuse that 15 days had already passed.
As parents, we strive to provide the best possible education for our children. However, it is clear that ExtraMarks has missed the mark in delivering quality content and customer service. We hope that the company takes steps to rectify these issues and provide outstanding services to meet the needs of its customers in the future.
Disappointing Experience with ExtraMarks: Poor Administration and Inadequate Education
My experience with ExtraMarks has been extremely disappointing. The administration of the organization is simply not up to the mark and have been known to lie about the fee rates and quality of education offered. Getting any kind of refund or reimbursement is an arduous task, as there is hardly any proper communication between the students and the organization's administration.
Furthermore, the classes offered by ExtraMarks fail to match the courses taught in schools, which is a cause for concern for students who rely on such online resources to supplement their education. This discrepancy in content and quality can lead to confusion and hinder academic progress.
Overall, I would not recommend ExtraMarks to anyone. It is a complete waste of time and money, and I would hate for anyone to have the same terrible experience that I had. There are plenty of other online resources that offer better education and support, so keep searching and don't settle for anything less!
Is ExtraMarks Legit?
ExtraMarks earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
ExtraMarks has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
ExtraMarks has registered the domain name for extramarks.com for more than one year, which may indicate stability and longevity.
Extramarks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Extramarks.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Extramarks.com you are considering visiting, which is associated with ExtraMarks, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
ExtraMarks website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to ExtraMarks. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Beware of ExtraMarks: Dishonest and Fraudulent Company that Fails to Deliver Quality Services
As a former customer of ExtraMarks, I want to share my experience and urge others not to make the same mistake that I did. I had purchased their 3-year package for a whopping 40,000 rupees and was excited to start learning. However, my excitement quickly turned into disappointment as I was unable to access any of the classes that I had paid for.
Despite having made the payment, the ExtraMarks platform failed to grant me full access and continuously showed me as a trial user. I reached out to their customer service team, but it only proved to be a total waste of time. They ignored my queries and concerns, and to top it all off, their representatives stopped taking my calls altogether.
I found their behavior to be dishonest and fraudulent. It appears that their only goal is to extract money from customers, and they do not care about delivering quality services or providing real value. It is such a shame that they are allowed to continue operating in this manner.
I advise anyone considering signing up with ExtraMarks to think twice. Do your research, read reviews and testimonials, and ensure that you are making a sound decision. There are many other reliable and credible online education platforms available, so don't be misled by their false promises and waste your hard-earned money.
Frustrating Experience with ExtraMarks: Lack of Customer Support Disappoints
Four months ago, I decided to give ExtraMarks a try. However, after three months, I encountered some serious issues with the app, and unfortunately, there was no one available to help troubleshoot my problems. This left me feeling incredibly frustrated and disappointed, as I had invested both time and money into this program.
As a customer, I expect to receive some form of support when I purchase a product, but with ExtraMarks, it was a different story entirely. I couldn't help but feel like this was a complete waste of both my money and energy. This wasn't the kind of experience I want to have when trying out something new.
In contrast, I've had a much more satisfying experience with another program called By Jus. Their customer service was outstanding, and they were always willing to go above and beyond to help me with any problems I had. This really highlighted the stark contrast between the two apps, and made me realize how important good customer service truly is.
Unfortunately, the only way for me to submit this review is by giving ExtraMarks a single star rating. But I want to make it clear that this rating is not reflective of the app itself, but rather only a requirement to leave a review. Overall, I'm incredibly disappointed by my experience with ExtraMarks and wouldn't recommend it to others.
I had a very bad experience with this extramarks dubai branch. I paid 70600 rs for 3 years but no classes now they are not responding not refunding my money which I paid . They are cheating with everyone . They just want money after that they doesn't bother
About ExtraMarks
One of the primary strengths of ExtraMarks is its comprehensive coverage of different educational disciplines, including math, science, social studies, and language arts. The platform's curricula are designed to cater to students from kindergarten to high school and beyond, offering a broad range of subjects to choose from.
ExtraMarks also offers an array of interactive and engaging resources, such as animated lessons, videos, and games, which help students understand and retain complex concepts. The platform provides access to personalized learning plans designed to evaluate students' academic strengths and weaknesses, and tailor content to their needs.
Another key feature of ExtraMarks is its use of advanced technology, including AI-based adaptive learning algorithms, machine learning, and data analytics, to provide students with a more personalized and effective learning experience. The platform's intelligent systems analyze students' performance data and recommend suitable remedial actions to help them improve their grades.
ExtraMarks is also known for its high-quality teaching staff, consisting of experienced educators from different parts of the world. The platform's teachers are focused on providing personalized attention to students, ensuring they receive tailored instruction, feedback, and support to achieve their academic goals.
In addition, ExtraMarks has a strong presence across the globe, offering its services to students in over 25 countries. The platform is committed to providing access to quality education to students, regardless of their location or socio-economic background, and has partnered with leading schools and institutions worldwide to deliver quality academic programs and resources.
Overall, ExtraMarks is an innovative and comprehensive online learning platform that provides students with a unique and dynamic approach to learning, combining technology, expert instruction, and personalized attention to enhance academic performance and enable students to achieve their full potential.
Overview of ExtraMarks complaint handling
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ExtraMarks Contacts
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ExtraMarks phone numbers+1 (800) 102-5301+1 (800) 102-5301Click up if you have successfully reached ExtraMarks by calling +1 (800) 102-5301 phone number 0 0 users reported that they have successfully reached ExtraMarks by calling +1 (800) 102-5301 phone number Click down if you have unsuccessfully reached ExtraMarks by calling +1 (800) 102-5301 phone number 0 0 users reported that they have UNsuccessfully reached ExtraMarks by calling +1 (800) 102-5301 phone number
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ExtraMarks emailsinfo@extramarks.com94%Confidence score: 94%Supportcustomersupport@extramarks.com93%Confidence score: 93%Supportlive@extramarks.com92%Confidence score: 92%support@extramarks.com82%Confidence score: 82%Supportgotoschool@extramarks.com79%Confidence score: 79%customerservice@extramarks.com79%Confidence score: 79%Support
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ExtraMarks social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Frustrating Experience with ExtraMarks: Lack of Customer Support DisappointsOur Commitment
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