Fairway Homes West’s earns a 2.0-star rating from 4 reviews, showing that the majority of home buyers are somewhat dissatisfied with their custom-built homes.
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Don't use this company, they don't follow any timelines and if one of your contractors runs late, they threaten to sue you for time delays
Don't use this company, they don't follow any timelines and if one of your contractors runs late, they threaten to sue you for time delays. I signed my contract in November and was told it would take 12 months. That's not true, they have every excuse you can think of. I'm pretty sure they're going under and just living off the cash I've been paying for my project. I have every email, every contract, everything, and if anyone contacts me, I'll show you everything. Chad Dennis, the supervisor, is a worthless spineless human. If you dare question him, he'll call you a bully and won't let anyone from Fairway talk to you. How's that for customer service? That's right, there's no customer service with this company.
Fairway Homes built our new home in Arizona
Fairway Homes built our new home in Arizona. I worked with Steve out of the phoenix office. He was easy to work with and could answer all my questions. We used BBVA for the loan and their recommended contractors for building permits and other items fairway doesn't do like septic tank and house pad. The construction process went pretty well. We had some unforeseen setbacks but fairway was able to resolve the issues in a professional manner and keep the project moving forward. The house took about two months longer to build than expected but with the covid 19 restrictions state wide I was impressed that it didn't take longer. The finished house met and exceeded all my expectations. We received a very nice home at a very good price. Thank you Fairway Homes West, thank you Steve, Karry and Rick for the excellent craftmanship and costumer service. We will use this company again for our next project and highly recommend others to do the same.
Fairway Homes West Complaints 2
B4 the start of 2023, we signed a contract 2 lock in rates on a home build
B4 the start of 2023, we signed a contract 2 lock in rates on a home build. They sed if we couldn't get approved 4 our loan, they'd cancel the contract. We got emails 2 prove it. But they took so long 2 get back 2 us, no communication at all. Our loan expired cuz of them. We had no choice but 2 go a diff way. Months later, I emailed them 2 say we didn't wanna continue. But they came after us. I can show u all the proof that they ghosted us & had terrible communication. Even my lender has tons of emails with no response. As soon as we said we were goin' a diff way, they tried 2 move forward with the contract AFTER our loan expired. They didn't do anything 4 5 months, no communication at all. Our loan expired & we never got approved. They didn't do squat 4 us. We got lots of emails 2 prove their lack of communication. They didn't send us anythin' 2 move forward with our loan. We were fully committed when we signed & tried 2 get pre-approval. They became super hard 2 work with. We didn't even come close 2 submittin' permits. We never even got our ARCHITECT plans. They did nothin' & now they're tryin' 2 charge us even more. I asked 4 our deposit back but got no answer. They've been real rude tryin' 2 push forward. I'd never recommend this company 2 anyone.
We started our designin process with the salesman on or around 3/12/22
We started our designin process with the salesman on or around 3/12/22. Everythin seemed fine until we actually got to the architect with the parent company (REALITY HOMES) who started to draw our design. After gettin started with the design we began to find out that things we were promised from the beginnin of signin were actually a lie. I was told I could add things and found out I couldn't due to their buildin code as a company. Findin out these things sometimes took months to hear back about, and I waited all that time just to find out I couldn't have what I was originally told I could. Then also findin out that my buildin plan was not mine and I couldn't build it myself or have another company build it, after bein told the plan was mine and I could do what I wanted with it. I finally tried to get ahold of management in Aug. to get my money back with no luck until one of the PRE-Construction Managers, finally called me on October 31st. I told her everythin that I was experiencin and how I would like my money back. She then told me that I probably couldn't get it back and I was pretty much threatened that I was gonna have to pay additional fees if I didn't go through them to build our home. I didn't see how this was possible when we still haven't had our design done correctly. She promised me she would call me back November 7th, still haven't heard from her. I gave her another week before I called back and still nothin. I hear from another consultant I had been dealin with and she said she would get ahold of me by the end of the day, and I didn't receive a call back yet again. So again, the followin week I called and left a message, still no response. I got an email from the architect on November 9th tellin me the Manager would call me that Day, I responded sayin "I'm not gonna hold my breath, I've been let down and lied to". So, it is now December 1st and still no response. I'm tired of the games and would like all my money back.
Is Fairway Homes West Legit?
Fairway Homes West earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Fairway Homes West has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Fairwayhomeswest.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fairwayhomeswest.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Fairwayhomeswest.com you are considering visiting, which is associated with Fairway Homes West, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Fairwayhomeswest.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The fairwayhomeswest.com may offer a niche product or service that is only of interest to a smaller audience.
About Fairway Homes West
One of the key strengths of Fairway Homes West is their commitment to superior craftsmanship and attention to detail. Each home they build is meticulously designed and constructed to meet the highest standards of quality. From the foundation to the finishing touches, Fairway Homes West ensures that every aspect of the home is built to last and exceed expectations.
Fairway Homes West takes pride in offering a wide range of home designs and floor plans to suit various lifestyles and preferences. Whether you are looking for a cozy starter home or a spacious family residence, Fairway Homes West has options to cater to your specific needs. Their team of experienced architects and designers work closely with clients to create homes that are not only functional but also aesthetically pleasing.
In addition to their commitment to quality and design, Fairway Homes West is known for their exceptional customer service. They understand that buying a home is a significant investment, and they strive to make the process as smooth and stress-free as possible. Their knowledgeable and friendly staff are always available to answer any questions and provide guidance throughout the entire home buying journey.
Fairway Homes West also stands out for their dedication to incorporating sustainable and energy-efficient features into their homes. They prioritize environmentally-friendly practices and utilize the latest technologies to reduce the carbon footprint of their properties. This not only benefits the environment but also helps homeowners save on energy costs in the long run.
With a strong presence in the real estate market, Fairway Homes West has established a solid network of trusted suppliers and contractors. This allows them to source high-quality materials and ensure timely completion of projects. Their commitment to delivering homes on time and within budget has earned them the trust and loyalty of their clients.
Overall, Fairway Homes West is a reliable and reputable home builder that offers exceptional craftsmanship, a wide range of home designs, outstanding customer service, and a commitment to sustainability. Whether you are a first-time homebuyer or looking to upgrade to a larger residence, Fairway Homes West is a trusted choice for your housing needs.
Overview of Fairway Homes West complaint handling
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Fairway Homes West Contacts
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Fairway Homes West phone numbers+1 (520) 579-8000+1 (520) 579-8000Click up if you have successfully reached Fairway Homes West by calling +1 (520) 579-8000 phone number 0 0 users reported that they have successfully reached Fairway Homes West by calling +1 (520) 579-8000 phone number Click down if you have unsuccessfully reached Fairway Homes West by calling +1 (520) 579-8000 phone number 0 0 users reported that they have UNsuccessfully reached Fairway Homes West by calling +1 (520) 579-8000 phone number
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Fairway Homes West address7730 N Cortaro Rd Ste 102, Tucson, Arizona, 85743-7010, United States
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Fairway Homes West social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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