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Fairway Lawns

Fairway Lawns review: Service and billing

W
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11:11 pm EDT
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I had Fairway Lawns service two different yards for me, mine and my dad’s. After the first service I had to call to get them to get both lawns serviced again after almost 2 months. I also requested that my dads 1940 Cheltenham lane services to be done on a Friday so I could get to my father’s on the weekend to water it. I called and emailed at least two more times asking for the service at 1940 Cheltenham lane to be on a Friday, this never happened. The lady I spoke with from Fairway lawns the second time I requested this to happen said that my request was posted to be serviced on Friday already, but she would remind them again. On 8/14/23 which was a Monday, Fairway lawns serviced my dad’s lawn again. The service notes on the service summary report stated that the lawn needed to be watered 1 inch within 24 to 48 hours like the previous service notes also requested. After paying for the the service on 8/14/23 I canceled both of the services. I wrote in the email that I was canceled the services because of some financial problems. They came out on 9/14/23 and serviced my dads lawn within two weeks of my cancellation 9/14/23 without a reminder this time. Why did Fairway lawns canceled service at my house but not on my fathers house? The email plainly said to cancel both services. So I know that they got my email because they stopped serving my yard. Finally I have spoken to customer service about these harassing, unfounded bills and they said that I was good then they came out again 10/23/23! For goodness sake I don’t want to go to the better business bureau so please stop harassing me! I will get a lawyer if this continues.

Desired outcome: Drop the bill, don’t call, send me a flyer and never email me again.

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  1. Fairway Lawns Contacts

  2. Fairway Lawns phone numbers
    +1 (800) 300-8565
    +1 (800) 300-8565
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  3. Fairway Lawns emails
  4. Fairway Lawns address
    10401 Colonel Glenn Rd, Little Rock, Arkansas, 72204-8001, United States
  5. Fairway Lawns social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024