Menu
For Business Write a review File a complaint
Farmers Home Furniture

Farmers Home Furniture review: Customer service / account

M
Author of the review
9:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Account #[protected]

Mary Ann Keim

[protected]@gmail.com

I ordered furniture from Farmers in May. It was delivered about 2 weeks later. I called the store and made my 1st payment early, paying $35 over amount due. A few days later, I noticed instead of withdrawing $250 + fee, the clerk ran my card for $150 + fee. I called her to let her know amd offered to pay the $100 at that time. She refused to waive the service fee, so I told her I'd mail a check. I was out of town w work the next week and was not really checking voicemails on my personal phone from unknown numbers due to time constraints. I was sick w strep throat the next week. Yesterday, my first day back, I received a call in my office from the saleswoman, Kim. I told her I was sorry and would call her when I left the office to rectify, as I was on a recorded line and had multiple customers in the office. She called twice more and then started calling again from her personal cell. By the 3rd call, I had lost my mind on her and told her in NO uncertain terms was she to call either my work or cell number again. I called her store as soon as I left work (7/8/24) but they had already closed. She called my office AGAIN today, this time threatening me that her "boss man was otw there to collect payment, so I better hurry up and pay her before he got there". I assured her that would be the perfect thing for him to do. Clearly, an EXCELLENT decision on all of their part to show up at my place of business over $71 (total amount past due) that was their mistake. She continued to bully and harass until I called her bluff, then back peddled to say he was ABOUT to leave. I demanded to speak to Allen... he introduced himself as a new manager as if I cared. I went through the entire conversation w him and told him about the incessant voicemails from the store phone as well as her cell. He also insisted that I pay then, despite my telling them both that I had multiple customers in the office and I was on a recordedline, so I would not be giving my debit card information. He said I could pay after work. I told him I would not be paying over the phone and would mail a check when I got good and ready. I asked him if their lights were in danger of being shut off? Honestly, are they insane? It's literally been 3 weeks! What kind of loan shark company is this? I am disgusted and in shock at the level of harassment, bullying and disrespectful, UNPROFESSIONAL behavior I have endured by these jerks! I have filed a cease and desist, complaints w the FTC, Consumer Affairs and now, a formal complaint w the corporate office as well. These people have obviously never worked w a professional before, nor have they heard of the fair practices for debt collectors. I told Allen he is welcome to come by and load up this furniture IMMEDIATELY if he is so hard up. Unreal. I will sit on cement blocks before I buy another thing from Farmers in Newberry! Wow. Wow!

Confidential Information Hidden: This section contains confidential information visible to verified Farmers Home Furniture representatives only. If you are affiliated with Farmers Home Furniture, please claim your business to access these details.

0 comments
Add a comment
  1. Farmers Home Furniture Contacts

  2. Farmers Home Furniture phone numbers
    +1 (800) 456-0424
    +1 (800) 456-0424
    Click up if you have successfully reached Farmers Home Furniture by calling +1 (800) 456-0424 phone number 0 0 users reported that they have successfully reached Farmers Home Furniture by calling +1 (800) 456-0424 phone number Click down if you have unsuccessfully reached Farmers Home Furniture by calling +1 (800) 456-0424 phone number 0 0 users reported that they have UNsuccessfully reached Farmers Home Furniture by calling +1 (800) 456-0424 phone number
    Customer Service
  3. Farmers Home Furniture emails
  4. Farmers Home Furniture address
    PO Box 1140, Dublin, Georgia, 31040, United States
  5. Farmers Home Furniture social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Farmers Home Furniture Category
Farmers Home Furniture is ranked 120 among 373 companies in the Furniture Stores category