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FastCardTech
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1.6 7 Complaints
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FastCardTech Complaints 7

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D
5:53 am EST

FastCardTech Unprofessional

I think that everyone should be careful dealing with them.
A phone I ordered from them arrived broken. Seriously, it was impossible to use. Moreover, it took it over two months to get me which is absolutely unacceptable. I have been hassling with them one month trying to figure out how to return the phone or maybe to replace it (I would be ok with that). I suggest them to find a compromise, but they don't listen to me, behave like stubborn donkeys. So tired of them. This problem is not even a problem, it's nothing and can be easily resolved. But they prefer to make everything too complicated for no reason...

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A
10:05 am EDT

FastCardTech Delivery from the east, 1-small item

My order was online executed and money was paid in full, but shipping stalled (3/15/2017) and is currently stalled (3/29/2017) and mention was made of an additional payment US$9 for shipper SF-Express, although my order is "free shipping." I informed that I paid balance in full and no more money is forthcoming. This morning (3/29/2017), the distributor said they would ask shipper to hurry to send the merchandise, although, I have telephoned SF Express personally and the first report was that the merchandise was in New York USA--it was not in New York, but tracking information only. It is the same. I continue to wait for the shipment. Communication is poor and shipping logistics is poorer.

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S
7:40 am EST

FastCardTech Fake iphones liés and theft parcel paid never sent

Hi
I opened a company selling iphone with fastcardtech.com as suppplier.
Very bad idea.
Now ive problem with customs and apple who want go to tribunal because they are selling fake (number series are regraved and the apple too) and I dont speak about poor quality, dont think about their 1 year warrantly back its false they have back ur phone and never resend to u or resend u exaclty the same without repair 2 month later!
Other problem if u order 20 units for example u can be lucky receiving 12 or 13 and u will never receive the rest. If u ask them everyday they will win time telling lies or giving u false track numbers
The result now ive exaclty 13 units paid I never received and of course they dont want sending me just asking me I order again and they will sending me 1 by 1
Of course ive many proof about what I say if u want u can ask me by mail

Really trust u wont make money working with them only receive big problem
By the way I ask every angry customer like me contacting me because tomorrow ive a convocation to customs office with apple too
Together we can hurt this dishonest company, lets do!

Make like me report their activity on governement counterfeit office!

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Is FastCardTech Legit?

FastCardTech earns a trustworthiness rating of 11%

Not worth the risk. Protect yourself and your money by staying away from FastCardTech.

Our conclusion: ComplaintsBoard's detailed research into FastCardTech's operations indicates high risk and questionable legitimacy. We strongly recommend that potential customers avoid dealing with FastCardTech to protect their personal and financial well-being. If you’ve had a negative experience with this company, please report it to ComplaintsBoard by submitting a complaint.

With only 14% of 0 complaints being resolved, FastCardTech slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

There was some difficulty in evaluating or examining the information or data present on the fastcardtech.com, an be seen as a negative sign of its legitimacy. This could indicate that the site is hiding information. Consider the potential risks involved in engaging with a website if you're unable to analyze its content.

Exercise caution when using fastcardtech.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

FastCardTech protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to FastCardTech. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for FastCardTech. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Fastcardtech.com you are considering visiting, which is associated with FastCardTech, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
ComplaintsBoard
T
6:52 am EST

FastCardTech Phone

I ordered an iPhone from Fastcardtech and had a terrible experience with this company. My issue wasn't resolved and they don't seem to care.
When I received my package it obvious that it was opened! I opened the box and realized it was empty. Phone was missing!
I contacted Fastcardtech right away and explained what happened. They refused to help and said that was not their responsibility. Can you imagine that? I was so sad and stressed out and had no idea what to do. They said that I should blame the shipping company and need to contact them. I tried to resolve the matter myself but wasn't able to do anything. Fastcardtech said they had nothing to do with that and post office said the same thing! Terrible scam, these people are real cheaters!

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Simon62
FR
Feb 13, 2017 7:44 am EST

And i Forgot in ùr case its simple They just sent to Ù an empty box and told Ù it wasnt their fault

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Simon62
FR
Feb 13, 2017 7:42 am EST

They are lyers and thieves
We Can make sth all customers angry together
Tomorrow ive a rendez-vous at customs office We Will talk about this
Ù can report them too in ùr country

ComplaintsBoard
R
1:39 am EDT

FastCardTech There is no way to contact customer service!

Have ordered a mobile phone from www.fastcardtech.com and received a tracking number. But I was not able to track my order because the tracking number they gave me was invalid! I contacted them to get some help but they ignored me. Then I asked PayPal for help and later they said that they also could not reach FastCardTech customer support! What kind of scam is this if even PayPal can do nothing? People, avoid this place and save your money. I lost $200!

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ComplaintsBoard
M
9:51 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FastCardTech Refuse to give refund

I bought a HDC galaxy siv 2 months ago, last week the phone shut off, have tried both batteries but it is not working. On the website they write back just saying to contact via email, i have done so 5 times with no reply. There is a one year waranty on the phone and they are refusing to change the phone, i will not let this go and will fight until justice is served!

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bitum
BG
Jul 16, 2016 2:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered the phone from the site of S8 that LENOVO A7600 arrived at 29.04.2016. always shoot a video, which I get to avoid being cheated. After opening the package, I saw that they send an old used phone without protective patches, heavily scratched, not working touch screen not working OS LEWA (which is not the original operating system on LENOVO) maker LENOVO needless stated to apply the warranty on the phone has to be with the original operating system on a Lenovo. I tried to talk to the fastcardtech.com customer service, but I lied and humiliated for 20 days, that they were going to return my worker 10 $ phone. I sent them a couple of times video for proof that the phone is not working, but there was no answer. I opened a dispute through Pay Pal, and the decision was in my favor, but you have to give the old, scratchy not working phone for which I paid 20 bucks out of pocket for transportation. For me it's not normal to pay for a new phone to get the old phone is not working, and to pay the return and no one is interested in what had happened, provided that the phone must be in warranty. 20 day nobody offered me a replacement or repair it tells me is fully aware of what they sent. Acknowledged that they sent the wrong phone for repair and that was their mistake, broken phone from one month in the Chinese post office but they didn't take it because you have to recover the money, the nerve of this hoax did not stop here, my pal pay dispute closed with the lie that trakink number is invalid without me warning and most helpfully given them my money in their pay pal account so participated in the theft of my money write boldly without worrying because I have collected evidence and I have informed corresponding services. I went to read the review for this site here
and I was surprised at how many people have lied not working with old phones scheme of fraud and it is this part and pay pal who must protect the buyer money by stealing all the Money. deceived must be returned and the deceptive site closed.
my order number SN2016041366331

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mikael6633
dadsd, US
May 17, 2014 6:44 am EDT

Want to say biggest thank you for a fast shipment of HDC Galaxy S5. Phone itself is great! Will be ordering again soon.Best wishes.

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amysmith
Miami Beach, US
Apr 26, 2014 7:43 am EDT

I never met such a fantastic online shop, cheap price, good quality, and very fast shipping, airmail just 8 days .no tax .thank you very much .fastcardtech

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boobesmith
miami, US
Apr 19, 2014 7:56 am EDT

fashion,cheap,good quality, and fast shipping, I like it so much, believe or not, just try

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benjerry
mdaisnf, US
Apr 09, 2014 7:14 am EDT

very nice phone, very fast shipping, with the EMS just one week I got the phone, what I bought is HDC Galaxys Note 3 N9000 octa core one .really powerful ..thanks fastcardtech

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cenybobegreen
carigical, US
Apr 04, 2014 7:33 am EDT

Fastcardtech, you are realy amazing, the phone is really nice and powerful .price is lower than other websites .it's recommended .

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mikesmithfunny
Galveston, US
Mar 27, 2014 2:51 pm EDT

wow, nice, nice, very nice, same function with s5, just 130$, hahaha, thank you very much fastcardtech.
I will check back you again and buy..lovely ^_^

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doneysmiht
Miami, US
Mar 20, 2014 5:09 pm EDT

thank you very much about your nice service and nice

phone, I will back again, I like you, fastcardtsech

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dragongreen
Miami, US
Mar 15, 2014 6:14 am EDT

this is not the first time I buy from them, really awesome phone, and service team very enthusiasm.I love you, Fastcardtech.

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Rousias
PARMA, US
Dec 19, 2013 3:34 am EST

Fastcardtech
I know this fastcardtech team from facebood community, These guys share the problems from time to time, I Just followed the link to www.fastcartech.com . The frist i see this website, I was surprised, price so low .
my order number SN2013102984400,
The item that i ordered is HDC Galaxys Note 3 N9000 .
It took 7 days to delivery, really fast, out of imagine, phone came in good condition .
It is really amazing phone, although i did not get my memory card, But they promied to refund me .
After all, Eveything is perfect, They are doing a good job, I will definitely order from in the near fure .

ComplaintsBoard
V
5:31 am EDT

FastCardTech Phone Order

Hi I have ordered it more than 30 days ago. Still I have not received my order. It's enough to wait, I don't want to wait any more. Please cancel the order and refund to me. Thanks.

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Overview of FastCardTech complaint handling

FastCardTech reviews first appeared on Complaints Board on Apr 12, 2013. The latest review Unprofessional was posted on Dec 5, 2017. The latest complaint Refuse to give refund was resolved on Jun 21, 2013. FastCardTech has an average consumer rating of 2 stars from 7 reviews. FastCardTech has resolved 1 complaints.
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  1. FastCardTech Contacts

  2. FastCardTech phone numbers
    +86 136 129 7364
    +86 136 129 7364
    Click up if you have successfully reached FastCardTech by calling +86 136 129 7364 phone number 1 1 users reported that they have successfully reached FastCardTech by calling +86 136 129 7364 phone number Click down if you have unsuccessfully reached FastCardTech by calling +86 136 129 7364 phone number 0 0 users reported that they have UNsuccessfully reached FastCardTech by calling +86 136 129 7364 phone number
    100%
    Confidence score
    China
    +1 (720) 316-0378
    +1 (720) 316-0378
    Click up if you have successfully reached FastCardTech by calling +1 (720) 316-0378 phone number 0 0 users reported that they have successfully reached FastCardTech by calling +1 (720) 316-0378 phone number Click down if you have unsuccessfully reached FastCardTech by calling +1 (720) 316-0378 phone number 0 0 users reported that they have UNsuccessfully reached FastCardTech by calling +1 (720) 316-0378 phone number
    USA
    +1 (239) 494-5681
    +1 (239) 494-5681
    Click up if you have successfully reached FastCardTech by calling +1 (239) 494-5681 phone number 0 0 users reported that they have successfully reached FastCardTech by calling +1 (239) 494-5681 phone number Click down if you have unsuccessfully reached FastCardTech by calling +1 (239) 494-5681 phone number 0 0 users reported that they have UNsuccessfully reached FastCardTech by calling +1 (239) 494-5681 phone number
    USA
    More phone numbers
  3. FastCardTech emails
  4. FastCardTech address
    SED Building Huaqiang North, Futian District, Shenzhen, Chile
  5. FastCardTech social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all FastCardTech contacts
FastCardTech Category
FastCardTech is ranked 95 among 139 companies in the Mobile and Cell Phones category

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