Menu
For Business Write a review File a complaint
CB Airlines and Air Travel Fiji Airways Communication with customer - baggage services
Fiji Airways

Fiji Airways review: Communication with customer - baggage services

M
Author of the review
3:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I just arrived in Vanuatu for a conference and my flight was from Nadi here (FJ263). I was transiting in Nadi for bloody 8hrs and 15 minutes plus 30 minutes of delay as per announcement. The second we were being told to board; the staff have JUST informed us that there will be only 22-26 baggage that will take by the flight due to the plane's weight restrictions. Upon my arrival in Port Vila, my suitcase has not been brought from Nadi.

The Fijian Airways staff did not consider their clients or customers in terms of;

1. envisioned the purpose of their customers' flying to Vanuatu or other places. Such as me, who travelled to represent our country in a regional conference but it has been ruined by Fijian Airways. Poor communication poor deliverance of services for the customers.

2. Poor Services again, of what could be a burden of just informing us that our suitcases will not be taken by this bloody flight?

3. If the plane cannot take the whole flight's baggage, why not arranging a separate plane to bring all the customers' bags to their destination place.

The passengers did not step back from paying expensive airfares but the Airline cannot fulfil the needs of the public.

Expensive but not worth it!

0 comments
Add a comment
  1. Fiji Airways Contacts

  2. Fiji Airways phone numbers
    +1 (800) 227-4446
    +1 (800) 227-4446
    Click up if you have successfully reached Fiji Airways by calling +1 (800) 227-4446 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +1 (800) 227-4446 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +1 (800) 227-4446 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +1 (800) 227-4446 phone number
    USA & Canada
    1800 230 150
    1800 230 150
    Click up if you have successfully reached Fiji Airways by calling 1800 230 150 phone number 2 2 users reported that they have successfully reached Fiji Airways by calling 1800 230 150 phone number Click down if you have unsuccessfully reached Fiji Airways by calling 1800 230 150 phone number 1 1 users reported that they have UNsuccessfully reached Fiji Airways by calling 1800 230 150 phone number
    33%
    Confidence score
    Australia
    +679 672 0888
    +679 672 0888
    Click up if you have successfully reached Fiji Airways by calling +679 672 0888 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +679 672 0888 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +679 672 0888 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +679 672 0888 phone number
    Fiji
    +679 330 4388
    +679 330 4388
    Click up if you have successfully reached Fiji Airways by calling +679 330 4388 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +679 330 4388 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +679 330 4388 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +679 330 4388 phone number
    Fiji
    +64 800 800 178
    +64 800 800 178
    Click up if you have successfully reached Fiji Airways by calling +64 800 800 178 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +64 800 800 178 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +64 800 800 178 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +64 800 800 178 phone number
    New Zealand
    +356 23 981 111
    +356 23 981 111
    Click up if you have successfully reached Fiji Airways by calling +356 23 981 111 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +356 23 981 111 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +356 23 981 111 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +356 23 981 111 phone number
    Malta
    +86 105 879 7544
    +86 105 879 7544
    Click up if you have successfully reached Fiji Airways by calling +86 105 879 7544 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +86 105 879 7544 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +86 105 879 7544 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +86 105 879 7544 phone number
    China
    +852 31 927 568
    +852 31 927 568
    Click up if you have successfully reached Fiji Airways by calling +852 31 927 568 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +852 31 927 568 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +852 31 927 568 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +852 31 927 568 phone number
    Hong Kong
    +91 226 6213803
    +91 226 6213803
    Click up if you have successfully reached Fiji Airways by calling +91 226 6213803 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +91 226 6213803 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +91 226 6213803 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +91 226 6213803 phone number
    India
    +62 212 555 6300
    +62 212 555 6300
    Click up if you have successfully reached Fiji Airways by calling +62 212 555 6300 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +62 212 555 6300 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +62 212 555 6300 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +62 212 555 6300 phone number
    Indonesia
    +81 335 936 731
    +81 335 936 731
    Click up if you have successfully reached Fiji Airways by calling +81 335 936 731 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +81 335 936 731 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +81 335 936 731 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +81 335 936 731 phone number
    Japan
    +63 25 368 566
    +63 25 368 566
    Click up if you have successfully reached Fiji Airways by calling +63 25 368 566 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +63 25 368 566 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +63 25 368 566 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +63 25 368 566 phone number
    Philippines
    +65 62 382 834
    +65 62 382 834
    Click up if you have successfully reached Fiji Airways by calling +65 62 382 834 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +65 62 382 834 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +65 62 382 834 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +65 62 382 834 phone number
    Singapore
    +82 27 526 599
    +82 27 526 599
    Click up if you have successfully reached Fiji Airways by calling +82 27 526 599 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +82 27 526 599 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +82 27 526 599 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +82 27 526 599 phone number
    South Korea
    +886 225 080 186
    +886 225 080 186
    Click up if you have successfully reached Fiji Airways by calling +886 225 080 186 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +886 225 080 186 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +886 225 080 186 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +886 225 080 186 phone number
    Taiwan
    +66 26 326 611
    +66 26 326 611
    Click up if you have successfully reached Fiji Airways by calling +66 26 326 611 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +66 26 326 611 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +66 26 326 611 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +66 26 326 611 phone number
    Thailand
    +971 43 341 029
    +971 43 341 029
    Click up if you have successfully reached Fiji Airways by calling +971 43 341 029 phone number 0 0 users reported that they have successfully reached Fiji Airways by calling +971 43 341 029 phone number Click down if you have unsuccessfully reached Fiji Airways by calling +971 43 341 029 phone number 0 0 users reported that they have UNsuccessfully reached Fiji Airways by calling +971 43 341 029 phone number
    UAE
    More phone numbers
  3. Fiji Airways emails
  4. Fiji Airways address
    Nasoso Road, Nadi Airport, Fiji
  5. Fiji Airways social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Fiji Airways Category
Fiji Airways is ranked 96 among 221 companies in the Airlines and Air Travel category