Filmora HD’s earns a 3.8-star rating from 34 reviews, showing that the majority of video editors are satisfied with their editing software.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Uhh-gh
Ok well I will tell you you can use this app for free… but it’s very hard to use. I am looking for I camera editor that I can use for free, save to my photos, and is not hard to use. It dose glitch and couldn’t save things in my photos without taking a screenshot and I can’t find out how to use the app I would not call this app bad but not good. You can try downloading this app but don’t get your hopes up
Emoji :
iPad Pro version horrible compared to desktop
Desktop version great! iPad Pro version is horrible! Not even close to the same! Won’t let me upload audio files under materials, and when I upload it from the music/audio tab, it randomly cuts off. When you use pictures for pop ups in the video you’re editing, it links all the photos as one and won’t let you split it. Downloaded the full version and the same problems were there. Shame the app isn’t the same as the desktop.
Great app. until I got completely scammed
So I was having a great time editing my videos until one day I bought pro! It made everything a touch laggier but I didn’t mind with all the features it gave me (60$ btw) but then, when I uploaded a video to my photos, all of the sounds lagged and they wouldn’t sync, when in the video editor, they synced perfectly well.
If anyone sees this, DO NOT BUY PRO! YOU WILL GET SCAMMED AND EVERYTHING WILL CRUMBLE. If anyone from the FilmoraGo team sees this than I would like a refund please.
Great, but serious bug
This app is wonderful and easy to use. Just one issue, with V2 being released, the app now crashes and data is corrupted if you use the cut feature anymore than one time, making it really hard to make videos. Hoping this could get fixed. Edit: Crashing bug was fixed, but for whatever reason, if I use the Import MP3 Feature, it just muted automatically.
Edit 2: The Crashing Issue is back and now it happens if you try to edit any color properties of text
I HAVE 3 VIDEOS ON HOLD BECAUSE OF THIS ISSUE
Huge help
It helps me a lot with cutting videos and it’s pretty easy to use. However I still haven’t figured out how to add videos if I am already in the program. So let’s say I open the program and it’s automatically brings up the add videos option. I add my videos and while I am in there editing I remember that I forgot to add one. From there it doesn’t seem to be possible to add another. Not even using the new project button. I have to log out and come back later to be able to do that. Correct me if I am wrong.
Not worth it, BEWARE before buying
I’m deeply disappointed especially after reading all of these “wonderful “ reviews and seeing the 4.7 stars. While the basic editing is ok but almost every editor has it, what I wanted it for was auto caption so I bought both the upgrade version and extra cost of auto caption and it simply does not work. I tried it and within an hour after I found out it’s simple does not work I asked for a refund since there’s no trial stage. Customer service was useless. Don’t buy. There are other, better ones out there.
Unfortunate
I use filmora on my pc so I thought it would be great to use the app for when I’m laying down or just not at my computer. Every-time I select videos to import they play silky smooth and play smooth in my photo album however once I import all the videos go down in quality and like the fps is at 12 or something. I tried playing with settings for higher resolution and raise the fps and nothing. Super disappointed I spent $6 on it I just trusted it was gonna be fine since it works great on pc. My mistake I suppose….
Great app! Just wish there were more song options
Great app! Just wish there were more song options. I absolutely Love this app it is great for film editing. I use it for making fun videos, such as YouTube videos for my slime channel and many other fun things. I love the music. But I wish they had more options that I liked. With my free time I enjoy editing videos adding cool effects and finding the perfect music for it. It has a ton of cool effects and transitions that you can do on it! I always enjoy editing a video and adding cool effects. I hope you enjoy this app just as much as I do.
It’s ok
I was working on a video that I was going to post to YouTube, I spent about 2 hours on it. Right when I was finished, I exported it. It didn’t export anywhere. So, I try to open the app again, and re-export it, but after about 15 seconds of being back in the app, it lags out, and closes the app. I can’t even re-export my hard work now, and I also wasted two hours of my Saturday. The bright side of this is that the features are really cool. The only problem is that it won’t export, which means it is basically useless in my scenario. R.I.P. my sanity
Corruption in files
I have a 256 MB tablet and when I was about to export the video of about an hour, the memory jolted up to more than a terabyte (119991.86MB accordingly) causing my tablet to flicker and shut off frequently due to insufficient memory. Usually it’ll come around 20MB of memory but never this high. I tried lowering the resolution down and I’m still stuck with the issue of Filmora not allowing me to edit or deleting. Saving to the cloud did not work as I hope it would…
Honestly, I don’t know what might’ve caused it. Hoping in the future there will be a way to transfer it to platforms only.
Can’t import your own sound effects to Effects section. Impossible to contact support via chat
I have Filmora for desktop, but unfortunately my desktop is no longer working and I have no other desktop computers available. I figured I’d purchase FilmoraGo for iPad. However, there is no concise was I can see of importing your own mp3 sound effects to the Effects section. The sound effects provided are far too limited. I tried contacting support to see if maybe I was overlooking something, but I’ve been waiting an hour and my position in the chat queue is moving BACKWARDS. I started at 12, and am now sitting at 16.
Definitely not worth paying for the app if I can’t do something as basic as adding my own sound effects to the Effects tab, especially considering that it’s impossible to initiate chat support. Canceling my subscription.
If possible I give zero stars
The app is terrible with a dragon trap but it doesn’t let me drag or dry from YouTube but then I downloaded it to me the dragon drop but I had to click every little button that they were showing me not trust dragon drop that’s that’s not ugly it’s OK unless you are an absolute pro editing this app is very very terrible I am not a pro at editing my dad is but she can’t just do everything for me and I know that so don’t download this app unless you are an absolute pro at Aberdeen or you have the patience of one hour to be staring at a screen that isn’t even moving if you want a good after cheesy to do when you don’t need to pay for it and it doesn’t have watermarks go to the VITA app it’s a better app that I use and you don’t need to be an absolute pro to use it
There is no support
Many sites claimed it’s the best app for use on iPad, so I thought I’d try it. It does seem to work pretty good but as any editor knows new programs mean learning where the tools are and how they work. The problem with that is there is NO SUPPORT from the company how to learn to use the app. You have to scour youtube and hopefully find someone who answer the question you have for the current version of the app. I don’t understand how anyone thinks that’s a good idea to just forgo support for an app Especially for a company that’s so well known. Trying to reach out to them via the website is useless. They don’t even MENTION the app on there. I’m frustrated because I’ve already sunk time and Money into the app and into the video I’m creating.
The app may very well be the best on iPad but I’ll never know.
Lost my project on iPad
I never write reviews, but I was so disheartened by my recent experience with Filmora for iPad. I’ve been using the free trial for the past 2 days to edit a 5 minute video for work. The app often lagged—but I could get past that since the interface was user-friendly and Filmora has a nice auto-save feature. But after finishing my project and exiting the application for 10 minutes, I returned to find a 0mb draft file of my project that wouldn’t open. Perhaps on a PC, I could have recovered an auto save file, but there was no way for me to do this on iPad. Now I have to remake the video with a different app and hope that it allows me to export.
I have uninstalled Filmora which is too bad because I was thinking of subscribing annually. I can see why users would really like this app but in my case it was unreliable.
Easy to use! Only 1 problem…
As an amateur video editor and ‘content creator’ this program has made it really easy to practice and create videos that actually look great! I’m sure the app can do even more than I know about.
The ONLY problem I am having with the app lately is that while editing, when I split a video clip and then press play to continue from that point, instead of playing from that split point it jumps back to the beginning of the video. For short videos it’s not that big of a deal but, when I am working on videos that are longer in length it gets pretty frustrating having to scroll through time and time again to find where I just was. Not sure if it’s a bug from an update but, I only started to have this issue recently.
Other than that, I love the app and will definitely continue to use it. After trying countless video editing programs this is the only one with a user interface that’s easy enough to learn but with enough functionality to produce great videos.
Thank you!
I love this app’s pro version but want more features
Hi overall I love this app so far. It’s by far the best video editing software I can get for my ipad which is super convenient. I would like to provide some feedback and hopefully see somethings added or fixed in later updates. [KEYFRAMES] I’ll start with the keyframing built into it. First of all I love the fact that it lets you keyframe clips however I find it frustrating that you can’t set keyframes for the text boxes so that you can gradually scale the text over time. Another thing I would like added to filmora is the ability to tap on a track and have a list of all keyframes listed so that you can easily jump to where the keyframe is located in your video. It gets tedious having to scroll back and forth manually trying to get to a specific keyframe. One more thing I found really annoying about keyframes is that if you make a clip longer it will automatically adjust your set keyframes to match the new length of the clip. This is especially frustrating when i’m trying to finetune an edit to the timing of a song, because now I either have to redo all my keyframes or I have to add a new clip to my project. I’d like it if the keyframes stayed at their original timestamped positions rather than automatically adjust themselves to the length of the video clip i’m working on. And a final note relating to keyframing is the ‘snap to center’ feature for video clips or images. There are times where I wanted a really subtle movement but it kept snapping to the center of the screen. I couldn’t find a way to disable it so I had to find a workaround. It’s a great feature but I wish I could turn it off sometimes. Also the ability to zoom in on the video preview window would be fantastic. Right now there’s fullscreen but you can’t move stuff around in there. [ADDED FEATURES/QUALITY OF LIFE] Trust me guys I LOVE your royalty free music options but can you pretty please add some royalty free sound effects as well? Like leaves crunching, explosions, background noises, footsteps, popping, tapping, knocking, things like that? Would be amazing for a lot of people i’m sure. That about sums up my review. Thanks for making one of the best video editing softwares for ipad on the market! It’s been many years since we had anything like this! Please take my recommendations into consideration I hope to see it implemented soon!
Filmora HD Complaints 18
Voiceover
I don’t see anyway to make a voiceover on a picture
The complaint has been investigated and resolved to the customer’s satisfaction.
Bad
Horrible it removes the audio from any video you upload
The complaint has been investigated and resolved to the customer’s satisfaction.
Doesn’t work
I can’t add videos or pictures idek how this works. Too complicating
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Filmora HD Legit?
Filmora HD earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Filmora HD resolved 100% of 18 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Filmora HD has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Filmora HD has claimed the domain name for filmora.wondershare.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Filmora.wondershare.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Filmora.wondershare.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Filmora HD have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Filmora.wondershare.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Filmora HD.
However ComplaintsBoard has detected that:
- Filmora.wondershare.com is being iframed, Iframes can be used for legitimate, For example, iframes can be used to embed third-party content such as maps, videos, or advertisements, which can enhance the user experience.
- The website belonging to Filmora HD has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
N.O
IT DOESNT WORK WHEN I PRESS THE FREAKING BUTTON!?!? FIX THIS NOW!
The complaint has been investigated and resolved to the customer’s satisfaction.
It wouldn’t work
I mate a clip but I wanted to start a new one and I couldn’t figure out how to
The complaint has been investigated and resolved to the customer’s satisfaction.
Idk anymore
This app is so confusing that's all I have to say,
-A stranger on the internet
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not downloaded unless you have a really good iPad
It keeps kicking me out and it won’t let me delete anything plz fix that thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
Audio
This app is limiting because cannot change the audio and mute the audio and it is very limited
The complaint has been investigated and resolved to the customer’s satisfaction.
I don’t know what I’m doing
Everything’s not transparent and it covers my video and i can put text in and i can’t tell what I’m doing
The complaint has been investigated and resolved to the customer’s satisfaction.
Very hard to edit
When I try cutting it deletes the whole clip I don’t know why that happens and it takes so long to export
The complaint has been investigated and resolved to the customer’s satisfaction.
Extremely difficult to figure out
Extremely difficult to figure out. Audio doesn’t work. Not the same thing it advertised it as. Waste of time.
The complaint has been investigated and resolved to the customer’s satisfaction.
Freeze frame
My four minute video won’t pass the three minute mark because it freezes up. Emailed customer service. No response
The complaint has been investigated and resolved to the customer’s satisfaction.
CANT USE MY FILMORA ACCOUNT FROM PC
Why can’t I just use my PC filmora account and not have to pay again?
Seriously I remember paying at least $125 to get the lifetime license there!
The complaint has been investigated and resolved to the customer’s satisfaction.
To laggy
Whenever I edit the thing is fine but when I use this garbage software my ATNT commits die and explodes the footage making it laggy. Do not buy unless you have Xfinity.
The complaint has been investigated and resolved to the customer’s satisfaction.
has a bug that is wayyy to big, update your app more
I would give this app a 5-star rating if it weren’t for the problem with importing files, every time I try to put a video in, it ends up saying “there seems to be an error importing this file” and it’s annoying. Update your app more, people!
The complaint has been investigated and resolved to the customer’s satisfaction.
Already Had An Account
I had an account with Wondershare Filmora9. I don’t wanna have to pay again to edit on my iPad! I want to edit on iPad not my computer, but I’m not willing to pay 59.00$ to get the watermark away You guys need to fix this- I don’t like that only thing, other then that, the app is amazing
The complaint has been investigated and resolved to the customer’s satisfaction.
No access to iTunes Music
This app is basically useless to me without the ability to access my iTunes music. This is a capability again lemon FilmoraGo for iOS as well as PC. Why the capability is not available for iPadOS is beyond me and seriously frustrating. Been using FilmoraGo on the other platforms for a year, now. Considering upgrading to a more serious app if this is not resolved soon.
The complaint has been investigated and resolved to the customer’s satisfaction.
No iTunes-intermittent editing
It would be nice if this app worked the same as for iPhone but it does not. There is no way to access iTunes music-the only music options are somewhat lame. Also I spent way too much time trying to edit video clips...I clicked on each to make active and no little bars appeared to enable editing. Another thing is that any available tutorials do not reflect the iPad interface.
The complaint has been investigated and resolved to the customer’s satisfaction.
About Filmora HD
One of the standout features of Filmora HD is its intuitive interface, which allows users to navigate through the software effortlessly. The clean and organized layout ensures that all the tools and features are easily accessible, making the editing process smooth and efficient. Whether you are a novice or an experienced editor, Filmora HD's interface provides a seamless editing experience.
Filmora HD offers a wide range of editing tools that cater to various editing needs. From basic editing functions like trimming, cutting, and merging clips to more advanced features such as green screen effects and audio mixing, Filmora HD has it all. The software also provides a vast library of filters, overlays, transitions, and titles, allowing users to enhance their videos with professional-looking effects.
One of the standout features of Filmora HD is its ability to handle high-definition (HD) videos with ease. The software supports a wide range of video formats, including popular ones like MP4, AVI, and MOV, ensuring that users can work with their preferred video files without any compatibility issues. Additionally, Filmora HD allows for seamless importing and exporting of videos in HD quality, ensuring that the final output is of the highest standard.
Filmora HD also offers a range of advanced features that take video editing to the next level. The software supports 4K editing, enabling users to work with ultra-high-definition footage and create stunning visuals. Furthermore, Filmora HD provides advanced color grading tools, allowing users to adjust the colors and tones of their videos to achieve the desired look and feel.
In addition to its extensive range of editing tools, Filmora HD also offers a variety of audio editing features. Users can easily remove background noise, adjust audio levels, and add audio effects to enhance the overall audio quality of their videos. This comprehensive audio editing capability sets Filmora HD apart from other video editing software in the market.
Filmora HD also offers a range of export options, allowing users to save their edited videos in various formats and resolutions. Whether you want to share your video on social media platforms, burn it to a DVD, or export it for playback on a specific device, Filmora HD provides the necessary export settings to meet your requirements.
Overall, Filmora HD is a versatile and powerful video editing software that caters to the needs of both beginners and professionals. With its user-friendly interface, extensive range of editing tools, and advanced features, Filmora HD empowers users to unleash their creativity and produce high-quality videos. Whether you are editing a personal vlog, a professional project, or a creative masterpiece, Filmora HD is a reliable and efficient choice for all your video editing needs.
Overview of Filmora HD complaint handling
-
Filmora HD Contacts
-
Filmora HD social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!