FirstTutors’s earns a 1.6-star rating from 19 reviews, showing that the majority of students and parents are dissatisfied with tutoring services.
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Unprofessional Tutor and Poor Customer Service Experience with FirstTutors
So, I was chattin' with this A level tutor bloke from FirstTutors for a whole week, right? We finally agreed that he'd come over to my place every Tuesday to tutor my daughter for an hour, and he'd charge me ?25 per hour. Once we had that sorted, I coughed up ?19.99 to get his deets from FirstTutors. But guess what happened next? Just a couple of hours after I paid, this tutor dude emails me sayin' he'd rather do a two-hour session at ?25 per hour. And get this, if I didn't wanna do the two-hour thing, he wanted me to pay for his petrol money! Can you believe it? I found it super unprofessional, mate. So, I emailed him back straight away and said "no" to both of his suggestions. Then, I reached out to FirstTutors and explained the whole situation, askin' for my ?19.99 back. But you won't believe what they said! They told me I had to give the tutor feedback and wait for his feedback before they could decide on my refund. Can you believe the cheek of it? Now, not only do I have to waste more time chattin' with another tutor, but I also have to fight to get my money back! I feel like I've been well and truly conned, mate. This company is an absolute nightmare. I'll never use 'em again, that's for sure.
FirstTutors Review: Unreliable and Unethical - Wasted Time and Money on Incompetent Tutors
This here website, FirstTutors, claims to be all helpful and whatnot. But let me tell ya, they ain't nothin' but a bunch of scammers. I had a chat with this fella named M, and he told me he couldn't teach me what I needed. Apparently, I asked for XX, but it turns out I actually needed help with academic English as a foreign language. And guess what? This Matthew guy ain't no expert in that subject!
So then, my tutor comes along and admits that he made a mistake. He says he misunderstood my request. He thought I wanted help with reading comprehension, but what I really meant was I wanted to learn how to read better. Ya know, like understanding them fancy books I gotta study. It's a classic case of miscommunication, if ya ask me. And now, this tutor suggests that I should get my money back.
So, I decided to reach out to FirstTutors and let 'em know what's goin' on. But let me tell ya, they ain't nothin' but a bunch of unethical folks. They don't give a hoot about helpin' me out. I done paid for different tutors for different learnin' purposes, but now they're messin' up all my payments. And to top it all off, this tutor can't help me, but the website won't even give me a replacement or refund my fee. Can ya believe that?
I reckon I done wasted my time and money on this FirstTutors website. They make all these fancy promises, but when it comes down to it, they don't deliver. So, if you're lookin' for a reliable tutorin' service, I suggest ya steer clear of FirstTutors. They ain't worth the trouble, partner.
Efficient Tutor Finding Service with Affordable Fees - Highly Recommended!
I only used this thingy to find a tutor for my kid - just once - but I reckon I'll use it again. It's a simple service they offer. They got all the deets of tutors you can check out, and you pick the ones you reckon might be a good fit. Then they pass on the message you wanna send. Any reply from the tutor comes back through First Tutors, and you don't gotta pay no fee for that. If, after chattin' with the tutor, you reckon they might be the one for you, you gotta 'buy' their contact info, and from then on it's up to you. The tutor I picked was pretty cheap per hour, so the fee I paid was also pretty low, like ten quid to get this introduction. I reckon this is a top-notch service. First Tutors did exactly what they said they would - they're just an 'introduction' service, ya know? Like any service, some will work out better than others. But I'm chuffed with the young bloke they hooked me up with. He's doin' a bang-up job with my 16-year-old lad who's strugglin' with physics. Honestly, you can spend ten quid on just two cups of joe! So far, this small investment has paid off big time.
Review: Frustrating Experience with Website's Automated Message Deletion
The last three students who hit me up on the website asked me when I was free to teach. I gave them all the deets about my availability, but then this dumb automated message in bold red popped up and deleted everything I wrote. It was like, "What the heck?" So then the students hit me up again saying they were all confused 'cause my info disappeared.
So, I shot an email to the company and they told me that all contact info, like phone numbers, emails, and addresses, get deleted automatically 'cause the site can't tell the diff between lesson times and any other numbers. But they also said that once the company checks the messages, they bring back the deleted stuff. But how was I supposed to know if my original info was back or not?
None of those three students even bothered to reply, so I guess they never saw my first message. It's a total joke, man. This company is supposed to connect tutors and students, but they can't even get their software to recognize the diff between phone numbers and lesson times. They need to fix that ASAP. Or at least send a notification to the students saying the message got updated.
I'm super bummed out by this whole system. I don't think a legit company would let something like this slide.
First Tutors: The Best Choice for Finding a Maths Tutor in the UK!
So, the other day I stumbled upon this website called First Tutors. Let me tell you, I was blown away by the options they had for finding a maths tutor for my son. I mean, who knew there were so many choices out there? It's crazy! Honestly, schools should really do a better job of letting parents know about these things. It would make our lives so much easier!
Now, I did my due diligence and registered with a few other sites as well. You know, just to cover all my bases. But let me tell you, those other sites were a real letdown. Tutors4me, UK Tutors, Tutor Hunt - none of them had any suitable tutors for my son. And don't even get me started on the lack of reliable feedback from real people. It's like they didn't even care about giving parents peace of mind. And to top it off, their customer support was non-existent. I couldn't find a company number or registered address for UK Tutors, which made me a bit wary. You gotta be careful with these things, you know? But First Tutors, they were on top of it. They answered my (admittedly easy) question in no time.
Let me tell you about my experience with First Tutors. The whole process was smooth as butter. I hopped on their site, did a quick search, and reached out to four tutors. And guess what? Within a day, I found the perfect tutor for my son. I wasted no time and bought his details right away. And let me tell you, everything has been going great so far. My son is actually enjoying his lessons (he's only had two so far), and we're already seeing progress. It's a relief, let me tell you.
Now, I should mention that First Tutors isn't free for us parents. But hey, they've got different price scales depending on the tutor's rate. It's supposed to be affordable for everyone, which is nice. But I gotta be honest, I couldn't really figure out how they calculated the prices. Maybe it's just me, but I couldn't find that information anywhere. Oh well, as long as it's reasonable, I guess.
All in all, if you're in the UK and looking for a private tutor, First Tutors is the way to go. Trust me, you won't be disappointed. They've got it all - a wide range of tutors, quick and responsive customer support, and a smooth website. Give it a shot, you won't regret it!
Review: Shady Website Takes Advantage of Tutors, Beware!
I joined this site back in 2008 to offer my English teaching services, you know? The way it works is pretty simple, you see? The student contacts the tutor through the website, but they gotta be careful, you know? They can't be sharing personal info like phone numbers or addresses, otherwise both accounts get shut down. That's a big no-no, you know what I mean?
So, as a tutor, I gotta accept the student's request based on my availability and overall identification, you know? And then, the student pays a fee, like around ?10, and I gotta pay another fee per student, which is like ?6. It's a bit of a hassle, but hey, that's how they do things.
Now, let me tell you about my experience, man. My page on the site was pretty attractive, you know? And I started getting inquiries from people who were interested in taking lessons with me. But here's the thing, man, I wasn't available when the first requests came in. Bummer, right?
But then, one day, this girl contacts me and we both agree that we wanna start the classes, you know? She pays her fee, I pay mine, and we're all set. We even exchange phone numbers and email addresses to book our first lesson. She tells me she's a flight attendant and has a busy schedule, but we manage to find a time. But guess what? She cancels it. We try again, but she can't make it because she has to travel. And then, we book another lesson, but it snows and she cancels it again. And then, it's Christmas time, and she decides to postpone it until the new year. Can you believe it?
So, I'm waiting patiently, you know? I'm available from mid-January 2010, and I keep reminding her through text messages and emails. But guess what? She never gets back to me. Can you believe the nerve?
But hey, in the meantime, another lady shows interest in my services, you know? We go through the whole process again, and we manage to book a day, time, and place for our first meeting. But then, the website jumps in and says we gotta pay our fees or our accounts will be closed. Can you believe that? We can't even exchange messages anymore unless we pay up. It's a real pain, man.
I was just about to pay the fee again when I stopped and remembered that the first lady just disappeared, you know? And by the way, the fee had gone up by about ?1 compared to the last one. What a rip-off, right?
Honestly, this site seems pretty shady to me, man. It's either a fraudulent site or just a terrible way to take advantage of people who are trying to advertise their services during tough times, you know? It was pretty dumb of me to sign up for a site like this when there are other sites out there that offer free services and are actually reliable.
I gotta wonder if there are other people out there who have used this website and know whether they're dishonest or not. It would be good to know, you know?
Take care, man.
Unfair Treatment of Tutors: FirstTutors Prioritizes Students Over Tutors
I reckon this company, FirstTutors, is all about favoring the students and not giving a hoot about their tutors. They should be putting up reviews from honest and ethical clients only, if you ask me.
So, I agreed to give lessons for 2 hours at a discounted price. But guess what? After the first class, the client had the audacity to ask me for 3 hours of my precious time, all at the price of 2 hours. They claimed that's how things are done in Hong Kong, since they recently moved here from there. I tried to explain that it would cost them extra, since we only agreed on a price for 2 hours, not 3. But no, they didn't care about that. And what do you know? They left me a review saying I care more about money than the student's well-being!
I thought, "Alright, let me talk to customer services and get this false feedback removed." But you won't believe what they told me. They said they couldn't remove the review because it's not about who's right or wrong, but just the client's opinion. Apparently, they don't have the right to remove an opinion unless it's rude, racist, or untrue. Can you believe that? The staff couldn't even see that this review was a complete lie! The client conveniently left out some important details, which weren't untrue, and the company just accepted it. Meanwhile, I provided the company with all the information to prove that the client's review was false. And yet, they refused to remove it from my profile.
And that's not all. The staff completely ignored the fact that this client tried to get my contact details without even purchasing them, which is against the rules of the website. They also turned a blind eye to the fact that I gave a whopping 50% discount on the introductory lesson and even agreed to give more discounts on future lessons. Oh, and let's not forget that the client's parents asked for GCSE math tutoring, but the student himself wanted to do AS-level math. The staff didn't bother to clarify the client's intentions before the first class, and then suddenly, after the class, they wanted to force me into giving 3 hours of service for the price of 2. And get this, the staff also ignored the fact that the student actually enjoyed the lesson and said that no one had ever taught him that way before. The student even mentioned that their previous tutor just gave them formulas to memorize, which clearly shows that this client has a history of changing their tutoring arrangements.
Honestly, I'm just disappointed with FirstTutors. They clearly don't care about their tutors and are willing to accept false reviews without even considering the full picture. It's a shame because I genuinely enjoy teaching and helping students, but this experience has left a sour taste in my mouth.
First Tutors: Lack of Support and Unfair Practices Negatively Impacting Tutors
I'm having a lot of problems with First Tutors as a tutor, you know? First of all, they seem more interested in getting paid by the students before the session than actually helping us tutors out. It's like they don't care about us, you know what I mean?
Let me tell you about these two occasions where I had payment issues with two different students. The last one owes me a whopping ?200! Can you believe that? So, I reached out to First Tutors by email, hoping they could help me out. But guess what? They said they can't do anything about it! Can you believe that? They just told me to take it to court and deal with all the extra charges myself. Like, seriously? How is that fair?
It's just frustrating, you know? Tutors like me aren't protected against any unexpected issues that might come up. So, you better be ready for it if you decide to join this platform, you know what I'm saying?
And then there's this other thing that happened. One of my students left a feedback without even starting her sessions with me. Can you believe that? She just changed her mind at the last minute. So, I asked First Tutors to delete that feedback because it's not fair, right? But you know what they said? They said they trust the integrity of the student's feedback. What about us tutors? Don't we deserve some trust too? It's just not right, you know?
Honestly, I'm really disappointed and angry with the way First Tutors behaves. They lack professionalism and empathy towards us tutors. I've been with them for 10 years now, and I feel like they're taking advantage of us and the students. It's like they're more interested in making money than providing a top-notch service, you know?
There are only a few excellent tutors on this platform, and I consider myself one of them. All my students get the best marks in their exams, you know? But if First Tutors doesn't start taking care of us tutors, the quality of tutoring will go down, and students won't trust them anymore. It's just common sense, you know?
I've read other reviews on this forum, and I can relate to them, you know? Sometimes, I've had to work for "free" just to please the students. I charge them a little rate to make them happy, and I stay with them for 1-2 years because most of my students stick around for a long time. And you know what? After all that hard work, some of them don't even write a good review for me, even though they've been successful and gotten the highest marks in their exams. It's just frustrating, you know? All that hard work for nothing!
And let's not forget about this TOP tutors list they have. If you want to be listed at the top, you have to upgrade and pay ?30. Can you believe that? Even though I'm fully qualified with 15 years of experience, my profile won't be seen by students if I don't pay up. It's just not fair, you know?
So, here's my advice to First Tutors: create a new policy to protect us tutors from difficult students. Make some obligatory rules, you know? Like making sure payment is made before every session. And also, let us have a say in the feedback. We should be able to check it before it's published, and if we don't agree with it, we should be able to prove the issue and have it hidden or deleted. No more bad reviews with red colors on our profiles, you know?
It's all about balance, you know? Happy tutors make happy students, and vice versa. They need to level the playing field and provide equal service for both students and tutors. It's just common sense, you know what I mean?
First Tutors: A Legit Business with Verified Tutors and Flexible Fees - My Honest Review
I am a verified tutor on First Tutors and I gotta say, I've got close to 20 Five star rated reviews on First Tutors Canada. I've been checking out the reviews on this site and let me tell ya, they don't make sense to me. A lot of those reviews seem biased and prejudiced against First Tutors, and honestly, I'm not sure if they're even verified.
First things first, let me clear the air. First Tutor is a legit business, alright? It ain't no scam. You wanna find a tutor like me? Well, you can do that through First Tutors. I usually respond to inquiries and ask some questions to get things clarified. And guess what? The client can ask as many questions as they want too, 'cause we wanna make sure everyone's happy before they buy the tutor's details.
Now, here's the deal. First Tutors is just like any other legit business out there. So yeah, you gotta pay an initiation fee if you wanna connect with your tutor in person or over the phone. I don't get why people think that's a scam. I mean, come on!
Here's something that sets First Tutors apart from the rest. Unlike most other websites, they let their tutors decide on their own fees. They don't take a huge commission per session like those other tutoring platforms. Those platforms only give the tutor 20% of the hourly fee and keep the rest for themselves. That's just gonna demotivate the tutors and you'll end up with some subpar knowledge, ya know? But with First Tutors, it's a one-time fee only. And if you can't afford a certain fee level, no worries! You can find a tutor who offers a lower rate. Simple as that.
Now, let's talk about disappointing experiences. Sometimes, it's not First Tutors' fault, alright? It's the individual tutor who's the problem. But hey, you're free to choose another tutor if you're not happy. You can terminate the tutoring partnership whenever you want, no questions asked. And the payment schedule? That's between you and the tutor, not First Tutors. It's an independent agreement that both parties should honor.
Oh, and by the way, First Tutor verifies their tutors through reference checks. They did it with me, and I'm a professional tutor with over 5 years of experience. I've got a Bachelor's degree and two Masters degrees in STEM fields. So yeah, I ain't no underqualified tutor, alright? The clients can see my credentials, and yes, they're verified by First Tutors.
It's a crazy world we live in, where the truth ain't always easy to find. So, I'm gonna tell ya, potential clients, do your own independent reviews, alright? Don't just blindly believe all those negative reviews on this site. When you contact a First Tutor, ask 'em as many questions as you can. Make sure you understand what you want out of the tutoring relationship.
To sum it all up:
1. First Tutors is NOT A SCAM. It's a legit business, alright?
2. Yeah, you gotta pay an initiation fee to First Tutors to get the tutor's contact details. It's a business, not a charity. But hey, it's the ONLY one-time fee you pay with First Tutors. Any subsequent session fee is between you and the tutor.
4. I've successfully tutored over 50 students through FIRST Tutors Canada, and guess what? They're all doing great in their professional lives now. So yeah, it does work.
5. Lastly, be ready to invest in your child, alright? Tutoring ain't free, and just like any other skill, it takes time and effort to become a great teacher. Don't expect a Mercedes if all you're willing to afford is a Honda Civic, ya feel me? No offense, but knowledge and skill come at a price. If you ain't willing to pay that, don't blame it on the First Tutors platform.
6. And just so you know, First Tutors didn't pay me to write this review. These are my honest views about their business, alright?
FirstTutors Complaints 10
Persistent and Annoying Phone Calls from FirstTutors: A Red Flag for Their Services
I decided to give FirstTutors a try in hopes of finding a suitable tutor. However, they didn't quite meet my expectations. I clearly communicated this to them, but to my dismay, I am bombarded with phone calls and voicemails from them on a daily basis, insisting that I requested their services and urging me to call them back. I must say, I have never encountered a company that calls as persistently as they do, except for those annoying spam or fraudulent calls. It's definitely a red flag when a company exhibits such behavior. I kindly request that they cease their incessant calling.
Stay Away from FirstTutors: Terrible Service and Disrespectful Treatment of Tutors
I gotta tell ya, steer clear of FirstTutors, my friend. I used to be an academic, but now I'm a private tutor, and let me tell ya, this company is a real piece of work. Their service is downright terrible, and they treat us tutors, some of whom have fancy PhDs, like we're nothin' but dirt. Can you believe it?
So, get this, when I had a major issue with one of my so-called "students," these guys flat out refused to lend a hand. Can you believe the nerve? It's like they don't even care about us hardworking tutors. I'm tellin' ya, this company needs to be shut down, pronto. I can't stress it enough, my friend, just stay away from 'em.
Trust me, you're better off lookin' elsewhere for a tutoring gig. FirstTutors ain't worth the headache, believe me. Save yourself the trouble and find a company that actually values their tutors. That's my two cents, my friend. Take it or leave it, but I'm just lookin' out for ya.
Disappointing Experience: FirstTutors Website - Non-functional and Unreachable
In September 2013, I gave this FirstTutors website a shot, tryin' to sign up and all. But dang, I couldn't get it to work no matter how many times I tried. So I thought, maybe I'll give 'em a call, right? But guess what? They didn't even have a phone number listed for the address they provided. Can you believe that? So I called up their so-called "registered office," and this guy on the other end tells me that they're just a fancy marketing agency and their address must've accidentally ended up on their customer's site. Can you imagine? And get this, he didn't even have any contact details for First Tutors! Can you say sketchy? It's like this whole website is just a pretty facade with nothin' goin' on behind the scenes. What a letdown, man.
Is FirstTutors Legit?
FirstTutors earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
FirstTutors has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Firsttutors.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Firsttutors.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for FirstTutors have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up FirstTutors and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While FirstTutors has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- FirstTutors protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Terrible Customer Service and Unfair Policies: My Experience with FirstTutors
FirstTutors is a company that I had a really bad experience with. Their customer service is just terrible, and their complaints process is unsatisfactory. It's like they don't even care about their customers at all.
One thing that really bothered me is that you can't even talk to a tutor of your choice unless you pay the fees upfront. I mean, seriously? How am I supposed to know if the tutor is a good fit for me if I can't even have a conversation with them beforehand? It's just not fair.
And here's the kicker - you can't even pay the fees unless you book the tutor first. So basically, you're forced to make a decision without having all the necessary information. It's like they want you to blindly trust them.
I find it absolutely shocking that this company is allowed to continue with their bad practices and unprofessionalism. It's clear that all they care about is getting your money. They don't care about providing a quality service or ensuring customer satisfaction.
Honestly, my advice would be to stay far away from FirstTutors. There are plenty of other tutoring services out there that actually value their customers and provide a better experience. Don't waste your time and money on this company.
Disappointing Experience with First Tutors: Wasted Money on Incompetent Tutor, Limited Options for Alternatives
I needed some extra help for my son's A levels. I found a tutor nearby, but they turned out to be really bad at their job. First Tutors made me pay ?25 just to connect with this tutor, and it was a complete waste of money. On top of that, the tutor was young and inexperienced, making the whole session a total disaster. When I complained to First Tutors, they told me to find another tutor and promised to give me their details for free. But the problem is, there are only 5 tutors available in my area, and none of them are any better. It's really frustrating for parents and students who are in need of help. I strongly advise against using this site. It's much better to rely on recommendations from your school or local community.
FirstTutors: A Frustrating Registration Process and Exclusion of Qualified Tutors
I reckon FirstTutors might seem like a decent option for folks who want to find themselves a tutor. It's a real pain in the neck to sign up as a tutor on there, so I figure some people might think that means the tutors who are registered are top-notch. But because of that very reason, I reckon FirstTutors didn't bother including me in their selection. I just threw in the towel 'cause there were so many unnecessary hoops to jump through during the registration process. Or maybe I'm just not up to snuff? But I'm a native Mandarin speaker, got myself a fancy master's degree, and I'm currently a research student working towards a PhD. Oh, and I also play the violin, if that counts for anything.
First Tutors: Unreliable and Untrustworthy - Look Elsewhere for a Tutor You Can Rely On
I gotta say, I ain't too impressed with First Tutors. I shelled out a solid ?14.99 to get in touch with a tutor, but guess what? They only bothered to show up once! And that's not even the worst part. They couldn't even cough up any proof of their qualifications or CRB checks, despite promising on their fancy website that they would. Talk about false advertising!
Here's the thing, folks. First Tutors doesn't bother to do any checks on their tutors. Nope, they just let 'em write their own profiles and call it a day. Ain't nobody at First Tutors actually botherin' to verify if the info these tutors are spouting is legit or not. So, if you're lookin' for a tutor who's actually educated, reliable, and honest, I'd steer clear of First Tutors.
Instead, let me put you on to a better option. Check out The Tutor Pages (thetutorpages.com). Now, these guys actually take the time to make sure their tutors are the real deal. They do their homework and make sure all the qualifications and checks are in order. Now that's what I call a trustworthy service!
Or, if you ain't feelin' The Tutor Pages, there are plenty of other reputable agencies out there. Just do a little diggin' and you'll find 'em. Trust me, it's worth the extra effort to find a tutor you can rely on.
So, to sum it all up, First Tutors ain't worth your time or money. They don't do their due diligence when it comes to vetting their tutors, and that's just plain sloppy. Do yourself a favor and look elsewhere for a tutor you can actually trust.
FirstTutors: A Complete Scam with Manipulative Tactics and No Success for Tutors
I've been a tutor for quite some time now, and I've had my fair share of experiences with different tutoring websites. Let me tell you, FirstTutors is definitely not one that I would recommend. It's a complete scam, if you ask me. Their whole way of doing business is just plain manipulative. They actually censor the communication between students and tutors until the poor student coughs up £20 to the company. Can you believe that? It's like they're holding the student's education hostage!
And let me tell you, this hefty price tag doesn't even guarantee any success for us tutors. I've never gotten a single client through FirstTutors, despite the fact that I had to pay a pretty penny just to be a part of their platform. It's a total waste of money, if you ask me. I mean, why bother with FirstTutors when you can easily find better options with a simple Google search? Just type in what you're looking for, and bam! Gumtree pops up as the top result. And let me tell you, Gumtree operates under a much more ethical business model. They charge tutors a one-time fee to host their ads, and that's it. No hidden costs or manipulative tactics involved.
To sum it all up, FirstTutors is just plain unethical for students and completely pointless for us tutors. It's a shame that they're taking advantage of people like this. So, my advice to you is to steer clear of FirstTutors and explore other options that actually have your best interests at heart. Trust me, you'll thank me later.
FirstTutors: A Disappointing Experience for Tutors and Students
So, listen up folks, I'm a professional cellist, you know, played with the BBC Symphony and the Royal Philharmonic all over the world. FirstTutors, let me tell you, they suggested that I should be all jolly and travel a whopping TWO hours each way just to teach ONE cello student. Can you believe that? I clearly stated that I only teach from the comfort of my own home! And guess what? They had the audacity to reject my passport scan because I sent it via email instead of their fancy website. I mean, seriously? I understand the importance of security, but this is just plain ridiculous!
Let me spill the beans, my friends. FirstTutors is all about their own interests, not giving a hoot about us tutors or the students we teach. Don't be fooled by their sweet talk, trust me. It's best to steer clear of these folks altogether. As teachers, we don't need this greedy attitude messing with our heads. I'm telling you, I strongly advise against using this site. In fact, I've already thrown in the towel and resigned from it.
So, take it from me, a seasoned musician who knows a thing or two about the industry. Don't waste your time with FirstTutors. They're not worth it. Find a better platform that actually cares about the well-being of both tutors and students. You'll thank me later.
Terrible Experience with First Tutors: Unreliable Tutors and Refund Issues
I gotta say, I'm starting to wonder if these tutors are even real! Just like some other folks out there, I forked over my hard-earned cash, a whopping ?19.99, mind you, to get the deets on a tutor. So, I got in touch with her, all excited to get things rolling. But guess what? The first meeting couldn't happen 'cause she had some unexpected emergency pop up. Can you believe it? I was bummed, but hey, life happens, right?
We agreed to meet up once she got back from dealing with her stuff, which was a few weeks later. But guess what? Another cancellation! This time, it was because of some personal stuff going on in her life. She was all apologetic, saying she really wanted to help my son, but it wouldn't be fair to start and then abruptly stop due to all the changes happening. I gotta admit, she sounded genuinely sorry, and I couldn't help but feel sorry for her too.
So, I thought, "Okay, let's give it another shot." I tried reaching out to another tutor, but guess what? Couldn't even get her on the phone! Her number was like, totally invalid. I mean, seriously? After a few back-and-forth emails, we finally managed to set up a meeting. But guess what? Yup, you guessed it. Another unexpected family emergency came up, and she had to be away for a while. She couldn't expect me to wait around forever, and she totally understood if I wanted to find another tutor.
Now, here's where things get really frustrating. I've been trying to get a refund from First Tutors, but they're giving me the runaround. I mean, come on! I've had enough of this nonsense. I've even gone ahead and contacted my bank to raise a dispute and get my money back for goods I never received. Trust me, folks, do yourself a favor and steer clear of this mess. AVOID at all costs!
About FirstTutors
One of the key strengths of FirstTutors is its extensive database of tutors. The platform boasts a large pool of highly qualified tutors who specialize in various subjects, including mathematics, science, languages, music, and more. These tutors undergo a rigorous screening process to ensure their expertise and suitability for teaching. As a result, students can be confident that they are receiving instruction from knowledgeable and experienced professionals.
FirstTutors also offers a user-friendly interface that makes it easy for students to search for tutors based on their specific needs. The platform allows students to filter tutors by subject, location, availability, and price, enabling them to find the perfect match for their learning requirements. This personalized approach ensures that students can find tutors who are not only qualified but also compatible with their learning style and goals.
Moreover, FirstTutors provides a secure and reliable platform for communication and scheduling between students and tutors. The platform offers a messaging system that allows students and tutors to communicate directly, facilitating the exchange of information and the coordination of lessons. This streamlined process ensures efficient communication and eliminates any potential barriers that may arise in traditional tutor-student interactions.
FirstTutors also prioritizes customer satisfaction by providing a comprehensive review system. After each tutoring session, students have the opportunity to rate and review their tutors, providing valuable feedback for future students. This feature helps maintain a high standard of quality and accountability among tutors, ensuring that students receive the best possible learning experience.
In summary, FirstTutors is a trusted online platform that connects students with qualified tutors across a wide range of subjects. With its extensive database of tutors, user-friendly interface, secure communication platform, and comprehensive review system, FirstTutors provides a reliable and efficient solution for students seeking academic support.
Overview of FirstTutors complaint handling
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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