CB Fashion Tech Foschini Tamlyn at Foschini Century City, refusing to authorize refund for Bionic flat iron

Foschini review: Tamlyn at Foschini Century City, refusing to authorize refund for Bionic flat iron

Clau1 of Cape Town, ZA

Mar 21, 2021 8:55 am EDT

Verified customer

I bought a bionic iron on my account on 20th March. However, my sister bought the same iron as a surprise. When I tried to return the iron on 21 March at 09:30 am, (less than 24 hrs) it was up to Tamlyn at Canal walk to give the approval. Tamlyn refuse to authorize the return even though it is confirmed that the iron has not been used. Tamlyn did not even have the decency to come speak to me face to face. This makes a loyal customer like myself feel unappreciated and after having spent thousands of Rands at Foschini, I feel so let down that if there is no resolution, I will be closing my account with Foschini and I will never support the Foschini group in any way again.

Desired outcome: Full refund

0 comments

Add a comment

Foschini - poor customer service 15

Resolved

Foschini - bad service 1

Resolved

Foschini - customer service 1

Foschini - unhappy customer 3

Resolved

Foschini - it's frightful at the types of people that companies in the service industries employ to service clients

Foschini - Insured handset

Foschini - manager at foschini pavilion

Foschini - Incorrect product delivered

Foschini - Service

Foschini - settlement letter 2

Resolved

View all Foschini reviews and complaints

Foschini Contacts

Foschini phone numbers

+27 860 576 576
+27 860 576 576

Click up if you have successfully reached Foschini by calling +27 860 576 576 phone number 17 17 users reported that they have successfully reached Foschini by calling +27 860 576 576 phone number Click down if you have unsuccessfully reached Foschini by calling +27 860 576 576 phone number 13 13 users reported that they have UNsuccessfully reached Foschini by calling +27 860 576 576 phone number

13%
Confidence score

Customer Service

+27 219 387 666
+27 219 387 666

Click up if you have successfully reached Foschini by calling +27 219 387 666 phone number 6 6 users reported that they have successfully reached Foschini by calling +27 219 387 666 phone number Click down if you have unsuccessfully reached Foschini by calling +27 219 387 666 phone number 7 7 users reported that they have UNsuccessfully reached Foschini by calling +27 219 387 666 phone number

Customer Service

+27 860 104 764
+27 860 104 764

Click up if you have successfully reached Foschini by calling +27 860 104 764 phone number 2 2 users reported that they have successfully reached Foschini by calling +27 860 104 764 phone number Click down if you have unsuccessfully reached Foschini by calling +27 860 104 764 phone number 1 1 users reported that they have UNsuccessfully reached Foschini by calling +27 860 104 764 phone number

33%
Confidence score

Fashion Info

+27 860 834 834
+27 860 834 834

Click up if you have successfully reached Foschini by calling +27 860 834 834 phone number 2 2 users reported that they have successfully reached Foschini by calling +27 860 834 834 phone number Click down if you have unsuccessfully reached Foschini by calling +27 860 834 834 phone number 1 1 users reported that they have UNsuccessfully reached Foschini by calling +27 860 834 834 phone number

33%
Confidence score

Open A New Account

More phone numbers

Foschini emails

customer_services@tfg.co.za

100%
Confidence score: 100%

Support

Foschini address

Stanley Lewis Centre, 340 Voortrekker Road, Parow East, Cape Town, 7500, South Africa

Foschini social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 21, 2024