Freelancer.com
Reviews and Complaints

They do not care about the ultimate end user: the freelancer. They charge both sides (project creators and project bidders) and will do whatever it takes to keep the money they squeeze out of both ends.

Example #1: If you put in a bid and are accepted, then do work and are not paid (partially your fault for not creating milestones and handing in the 100% completed work before being paid, sure..), they do not give a hoot whether you get paid. Even when you complain to them about an employer not paying you, they gladly place the blame back on you and don't lift a finger to punish the thief either in the form of a negative review (you aren't allowed to leave one if the project is never marked as "complete") or any other punitive measure.

Example #2: If you accept a project that is set to earn you, say, $500 dollars, 10% is instantly taken from you. $50. Say the employer never gets back to you, follows up, or anything even results (no work is even done, etc), you CANNOT get back your $50. You can plead them, but your pleas will surely fall on deaf ears and automatons towing the company line about the necessity of following their high and mighty "policies" .. USE THESE GUYS AS A LAST RESORT, or if you do use them, TREAD CAREFULLY!

I had a project that was transferred from vWorker to Freelancer without any notice. So I hae to re-leaen a new website - frustrating as this was my first project with vWorker. Fortunately I had escrowed money with vWorker, the coder did a great job and I then decided to put up a new (but similar project) on Freelancer. I paid $17 for various priviledges up front. I had only 5 bids for the new project none of whom had addressed to project details and none had the expereience.This compared to 16 who bid on vWorker all with experience. I invited my earlier worker to price the job, which he did but I could not then award the project as the site kept telling me it was not my project.
After 3 emails to support all I got were platitiudes. As I could not access my project to award it to my worker we went through a second site and the project is now underway (using Guru.com). I am still waiting for my money back and a response addressing the issue.
Farcical experience, website operation and support that will lose the Buyers and Coders that used to work with vWorker. There are lot better sites - biggest is not best!

I have been paid for a project at freelancer.com

Client selected me for asp.net application job total job price was $272.

Job had completed and I get paid by the client full payment.

But After few days later, when I log in to my account then see that they have Freelancer reversed all the money in my account to them.

Why they reversed my payment, This is clearly a fraud activity, I'm open to provide all the details, want to spread the Failed System Freelancer.com to whole, avoid freelancer as much as you can.

I want FBI to take action against Freelancer.com

Thanks

They allow you to signup, deposit funds and to do work, as soon as you try to remove funds from your account, they limit your account and say they are holding the funds until identity proof is given, I gave all the proof they asked for and they told me that they will deposit my funds back into "the employers account" who I worked for and got the money from in the first place, whose account is coincidentally limited also, meaning that I then have to wait for them to sort their account till I can get my money, this is ridiculous, they prevent you from getting your own money and should be investigated, they have no phone number on their website to contact them. They are collecting copy's of passports and utility bills as identity proof, Please do something about this website they are thieves, stealing and withholding peoples funds purposely and making it impossible to release your funds. Freelancer, Scam, Scam, Scam, be aware and don't ever use them!

Hi, My user name at freelancer.com is midget. I recently won a contest, its my first job on freelancer.com, I won and buyer paid me, but freelancer.com is not paying my money saying that contest holder is not verified. WTF, why the hell you allow him to post a job if he is not verified and the contest holder is introduced to me by freelancer.com so who is responsible for my lost money.
This was my first and worse experience in doing online job. I will complaint freelancer.com to ACCC. Freelancer.com is full of crooks, they are money hungry people and every one should avoid this site.

I was working in Freelancer.com last 6 years.Last 6 month I saw their payment section is very worse.They have no protection for provider.What they do with buyer no idea.But many time I loose my money.I did work then get paid.After few days my money vanish.Freelancer saying buyer has account issue or they do something.So my money gone.I did work not get payment and freelancer get his commission.So where is protection.2nd ly most time if you go to dispute they 99% help buyer to win.

It is now very very bad site taking money from all.I am trying to leave this site and enter in elance.

I will not recommending any freelancer for this site.Even they don't have any phone no.They took my few money.

Report freelancer.com here:
https://www.scamwatch.gov.au/content/index.phtml/itemId/694011
This is official Australian website.

There's just two things wrong with freelancer.com. First, the front end of their accounting process is a bewildering maze of tabs and subtabs. Good luck figuring out what you actually paid for - they take the money out of your account as soon as you award a bid. Secondly, every freelancer I hired used their lack of English to weasel out of finishing their projects and there's no recourse to argue the fact. Stay away from freelancer.com, you'll find yourself mired in a nightmare.

Not to work on this. They will keep your money and will waist your hard time.
One of my contractor buy a my service on freelance market. He bought the service and after the work complete he released the mile stone amount.

When i tried to withdraw it site told me status pending for 15 days, after 15 days nothing happen and no mail i got, i tried again and for my shock when i get nothing in a week.
I wrote to them them that why are you not releasing the money, they replied that you contractor is suspicious.

When i asked if you know that he is a fraud why you allow him to purchase and why you took his money, and if you got the money pay it to me. They replied they has they write as per their terms.

Suggested me to contact the contractor and asked him to solve his issue with freelancer.com

Never use this site, they are simply fraud.

They've charged my credit card 10 times for over $400 on a $300 project. I've contacted them more than 5 times to fix the issue but all they could tell me is 'we can't resolve your issue until you validate your account.' To validate the account, I have to provide them with another credit card, paypal or bank account information. Furthermore, when I asked them to remove my account because I am tired of dealing with these con-artists, they told me they will not delete my account until I validate my account. What kind of crooks are these?

First of all freelancer.com has no phone number that is hint number 1 not to use them. They also have horrible customer service. Today i just found out that they tried chargeing my credit card 5, 118.01 i have no idea why and they dont even care. Plus they gave a freelancer 100.00 on top of it today claiming it was over a project he did and he didnt even do anyhting for me for that project. This company is the worst freelance company in the world. I own a freelance company so we do allot of sales and they limited my account and gave them all my personal info to have them activate my account now i have to cancel my bank account and get a new social and now report them to the bbb this whole company screwed up. I hope they close down. Someone in there verification department basically is trying to steal my identity.

Terrible - Matt Barrie cannot know what is going on ! He cannot know about all the fake IDs and fake emails and proxy servers that are being used on his site - he claims to be up there with the likes of Richard Branson - well he needs to emulate Sir Richard and get back in control of his Freelancer.com website before his staff ruins it for him!

I recently won a dispute on Freelancer.com. The freelancer who lost the dispute is now targeting me by posting fake projects which I am awarded and then the client vanishes - not only have I paid a commission to freelancer.com at the outset of the project (which they refuse to refund!), the fake clients who use proxy servers to pretend they are in other countries other than Asia - then leave me negative feedback in an attempt to ruin my reputation.

When I asked for support from Freelancer.com - they said there was NOTHING they could do! I contacted the Google Team and told them about the fake IDs on Gmail and they were very supportive.

Freelancer.com - you need to wake up and look after the honest people who are registered on your site!

This website uses fake contractors to do "work" for individuals such as myself. When the work isn't completed they then try to hold your Paypal deposit ransom for you to pay them an additional "resolution fee" I put in a ticket and got this response.

"We regret to hear about the undesirable experience you had with this concern. However, that's really how the process works. An Arbitration fee is necessary for the dispute to progress.

The dispute will stay on it's present stage, if you don't want to pay the Arbitration fee for $ 5 USD.

Your understanding very much appreciated.

Let us know if you have other concerns."

This is the second time they reversed payment. They don't even notify me before payment reversed. I had to find out what made my balance negative. it's been 6 months after first payment reversal not even got a clue about what happend to the funds. first time 170$, second time 500$ . What a hell?

Strong advice: Freelancer.com is hell. It's better to get payments directly from employers or find another good site to work,

Hi i were A well Established User on freelancer, Earned a lots of money & review But just 1 day My friend Has transfer the Money in user a/c he & me were not aware of it that this for paying bonus because we were a freelancer not employer, they made our a/c limited, even they block my friend's client a/c too, & made a reversal of $200, but just think they charged both of $15 For transferring the money, now think action was a mistake in view of freelancer but they charge us for this after that they asked me for some government issued id proofs & All, i submitted all the documents, & They Again Asked for different id proofs & again i submitted, but they said this is not of our standard, now what standard does they want - i submitted my pan card, voter id card, bank statement, driving license & all that was belonging to Gov.of india. now what extra standard they need the there is no customer service for verification dept. they just have a web potal & you need to upload the files, & They will send you the mail with no reply tag So you can not get back to them with any issue . after that they closed my a/c when i were having $1250 in my a/c now just think what i lost. after that when i tried to talk with support they said sorry we closed your a/c permanently & there is no procedure policy to open back an which is closed, & he gave me some rules number, which i accepted when i created that a/c
What A f----k - rule1- freelancer can terminate any a/c without any reason at anytime
rule2- when freelancer will close any a/c due to anything whatever money that will in our a/c they will took it from our a/c

it's all about a scam that freelancer make with user

i must appreciate this blog - for making sense of verify id & time of signup

if they were not having any direct transfer policy for freelancer o freelancer why did they enable it for us their system should ask why you want to transfer the money & they should verify it first,

When They Closed My A/c That Was having money Approx $250, That was earned By Me by a hard work, But they Closed My Account without giving my money

You Hungry Dogs That was the money -Earned By A very Hard Work, Not your father gave me that money - That you just Referred me for fu--ki--n rules & Closed My A/c.

On Sept 30th I contacted Freelancer.com support team to report that I pay for my project details to be hidden from search engines. But when I search my user name all my project detail comes up in the search engines. I ask them why, if am paying to keep my poset private? So I ask them to justify this I need to change my user name from my companies name and they said no. This isn't right I pay for something and freelancer did the opposite so anyone searching my company can see projects that I am working on or have worked on. Back in the days you could change your user name so it is possible. I have a good reputation on freelancer.com and have been a user of this site for six years now and I can't believe the customer service non help that I am receiving to justified this issue. I have even reach out to Alaister Low Director of Customer Experience, and he has yet to responded to me or even have someone else look into this matter. SO before you spend $10 to hide your project details from search engines, think again.

This is actually the worst out of all the freelance sites! They have a very very bad payment system set up where you put money in escrow/milestone until the the person is done with the project. The problem is, if the person never completes the project and never logs in to their profile again, you money will sit in escrow and it cannot be removed until the other person cancels the project! This means you have to file a dispute and then pay for arbitration if nothing happens after that. That on top of the fees you lose for posting and awarding a project are ridiculous. This website is a joke and basically a cash cow for the people who are running it because they make their money off fees and stupid $#*! like that! I $#*!ing hate this website and am in the process of bringing a lawsuit against them as we speak!

I am having really bad experience with Freelancer.com, all I can say is most of the reviews I have read on this are correct. They are thieves with bad customer support, who always lie and even they don't know what exactly is going on with your account.

I loaded funds from my payoneer account to freelancer.com, I also received a dispute resolution payment from my client, I converted it into USD and tried to withdraw funds, I received email with due date of withdrawal and after 2 days the request vanished from their site. After making another request, the same thing happened after 2 days. I contacted the Liars, initially they said 'The client doesn't have phone verification' so the funds can be transferred. After telling them its not my job to get the phone verified. They sent me another email that my funds will be refunded soon. Then after 3 days I again asked for my payment they said "Funds won't be transferred, as we only pay for earnings not Deposited Funds" I got really upset. That its my MONEY which I transferred from Payoneer.com to Freelancer. The client also approved my disputed payment it got transferred to my account and now these Thieves aren't giving me my money. Even the FUNDS I got transferred which has nothing to do with this LIARS they are not giving it back...

I want JUSTICE...

LASTLY to all CUSTOMERS and FREELANCERS, DON'T USE THEIR SITE, THEY ARE THIEVES AND LIARS... instead work on VWORKER and ELANCE.