Fromages.com’s earns a 2.3-star rating from 15 reviews, showing that the majority of cheese aficionados are somewhat dissatisfied with their selections.
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Fromages.com: Delivering Top-Notch Cheeses to Your Doorstep
If you ain't one of them lucky folks livin' near a fancy affineur, but still wanna get a taste of them top-notch cheeses that been aged to perfection, then this here's your golden opportunity. I been a loyal customer of fromages.com for years now, and let me tell ya, I ain't never been let down. They deliver the finest cheeses from all over France (and even them other European countries) in tip-top condition, with flavors that'll blow your mind. If you're lookin' to savor the absolute best that cheese has to offer, trust me when I say, you can't go wrong with fromages.com!
Beware of Fromages.com: Fraudulent Charges, Missing Refund, and Additional Fees
So, let me tell you about my experience with Fromages.com. At first, I received an email from them, saying that my card didn't go through. I was a bit annoyed, but I decided to cancel my order. However, to my surprise, three days later, they charged my card again! I was furious and immediately called my bank to report this fraudulent activity on my account.
To make matters worse, those French folks had the audacity to send me an email with some gibberish about a refund. But guess what? I never received that refund of $318! And as if that wasn't enough, they even had the nerve to charge me an additional $20 on top of the $318 they already took from me. Can you believe it?
Let me warn you, my friend, to be cautious of these criminals. Fromages.com is far from being a legitimate company. They are nothing but a bunch of hardcore criminals who are out to steal your hard-earned money. Don't fall into their trap like I did. Stay away from them at all costs!
Disappointed with Fromages.com: Incorrect Cheese Sizes Delivered
I gotta say, I had a bit of a hiccup with my recent order from Fromages.com. So, here's the deal: I was all excited to serve up some delicious cheese to my buddies, right? I placed an order for a whopping 500g piece of cheese to satisfy the hunger of my whole crew. But hey, I also wanted to spread the cheesy love and ordered a small piece of the same cheese for my other pal.
Now, here's where things went a bit off track. Instead of receiving one big chunk and one small slice, I ended up with a single massive piece of cheese. Yeah, you heard me right. All that cheese packed into one hefty block. Now, I don't know about you, but I couldn't exactly split that mammoth cheese into two without some serious unwrapping and cutting action.
I gotta admit, it would've been awesome if Fromages.com had shipped me the exact sizes I ordered. I mean, come on, it's not rocket science, right? Just a simple request to get what I paid for. It would've saved me the hassle of playing cheese surgeon and slicing it up myself.
So, Fromages.com, if you're listening, please take note. I'm just a regular Joe looking for some cheesy goodness, and it would be super duper if you could ship out the right sizes. It's all about customer satisfaction, my friends. Let's keep it simple and make sure we get what we order, alright? Cheers!
Terrible Experience with Fromages.com: Missing Cheese, Melted Ice Packs, and Unacceptable Customer Service
My experience with Fromages.com was absolutely terrible, and it became even more unbearable after dealing with their so-called "Customer service".
Where do I even begin? Should I start with the fact that my order was missing a whopping 500g of cheese? Or should I mention the ice packs that were completely melted upon arrival? And let's not forget the fact that instead of receiving the promised 1kg of cheese, I was given a measly 925g (which they claimed was totally "normal" and acceptable).
I made numerous attempts to contact their Customer service through various channels, but it took them a mind-boggling 5 days to finally respond. And when they did, there wasn't even a hint of an apology. All they offered was a measly $20 credit, which they expected me to use at a later date to make up for all the issues I had mentioned.
I can confidently say that I will never, ever be ordering from Fromages.com again.
Disappointing Service and Lack of Responsibility from Fromages.com
I recently placed an order for a cheese package from Fromages.com, and I made sure to leave specific delivery instructions. Unfortunately, it seems like those instructions didn't make it to the delivery company. As a result, my cheeses arrived all hot and melted. It's quite disappointing that Fromages.com is not taking any responsibility for this mishap. They haven't even acknowledged the fact that they failed to relay my specific delivery instructions.
To make matters worse, I also requested a gift message to be included with my order, but it was nowhere to be found in the package. Additionally, Fromages.com usually includes information cards about the cheeses they offer, but there were no cards included in my package either.
I've been a loyal customer of Fromages.com in the past, but I've noticed a gradual decline in their service. I've reached out to both a customer service representative and a manager regarding this issue, but neither of them have offered an apology or a solution. This whole situation is really the last straw for me. I've decided that I will no longer be doing business with this company.
Disappointing Delivery Experience with FedEx: Melted and Smelly Package, Poor Customer Service
I was so dang excited 'bout this order, spent over a hundred bucks on it, ya know? I had this whole plan in my head, expectin' it to arrive on a specific day. I even kept track of its journey and signed up for them delivery alerts. But when I got home, there was this tag on my door from FedEx. I was freakin' out, man! I called 'em up in a panic, and they told me that a signature was needed for the delivery. I had no clue 'bout that, ya know? They said they could swing by and drop off the package on their way back to the station 'cause it was food and all.
But lemme tell ya, when that package finally arrived, it was a hot mess. Literally! It was all melted and had this awful stench. I couldn't believe it, man. I reached out to the company, hopin' they could help me out. But all they said was to make a note next time to not require a signature. I mean, what the heck? FedEx told me it's their policy to never leave packages at the door, so now I'm just confused as heck, ya know?
I gotta say, they should take a page outta ButcherBox's book and use some dry ice. Every time I order from them, the food arrives in perfect condition right at my doorstep. No meltin', no stinkin', nothin'! But here I am, a hundred bucks down the drain and feelin' real sad about it.
Fromages.com: Top-Notch Customer Service and Delicious French Cheeses
Fromages.com, man, they really came through for me, you know? So, my package, it got stuck in Memphis for like a whole week, can you believe it? I mean, there was this crazy storm going on, but honestly, it seemed like there was some major mess-up with the customs and Fedex. It was a real pain in the you-know-what.
But hey, Fromages.com didn't leave me hanging, man. They were on it, responding to all my questions and stuff in a jiffy. And get this, they even decided to send me a whole new package, no extra charge! Can you believe that? They wanted to make sure I got my cheeses fresh and fast. That's some top-notch customer service right there, my friend.
Now, let me tell you about these cheeses, man. I got this mix, right? It's like the ultimate French "raclette" experience. And let me tell you, it takes it to a whole new level. I mean, why settle for just raclette cheese when you can have a variety, right? So, I tried out Morbier, Abondance, and Beaufort. And let me tell you, dude, they were absolutely awesome! So flavorful, so delicious. It was like a party in my mouth, man.
So, if you're like me and you're all about trying out new cheeses, especially the ones you can't find locally, then Fromages.com is the place to go, my friend. Trust me, you won't be disappointed. They got your back, they got the good stuff, and they'll make sure you're satisfied. Go ahead and give it a shot, man. You won't regret it.
Fromages.com: The Ultimate Destination for Authentic French Cheeses - A Real Treat for Your Taste Buds!
The name of this website, Fromages.com, says it all - if you're in the mood for some French cheeses, then this site is the bee's knees.
Let me tell you, these cheeses are the real deal. They look, feel, and taste like they were made on a cozy little farm, each one with its own unique personality, texture, and flavor. And let me tell you, they come packaged up all nice and snug, with their own little wrapping and cooling packs, so they arrive at your doorstep just as fresh as can be. Plus, they even come with labels and descriptions, so you can get to know them a little better.
Now, let me tell you, you won't find these kinds of cheeses at your local grocery store. Oh no, these are some fancy cheeses, my friend. And let me tell you, it's a hoot to try out all the different ways they prepare cow, goat, and sheep's cheese. It's like a little adventure for your taste buds!
Now, let me tell you about this one time. Last Easter, we decided to bring a whole platter of these cheeses to a family get-together. And let me tell you, it was the talk of the town! People couldn't get enough of them. They were raving about the flavors, the textures, the whole shebang. It was a real hit, let me tell you.
And let me tell you, the website itself is a breeze to navigate. Everything is laid out all nice and neat, with pictures and descriptions to tickle your fancy. And let me tell you, they even offer these cheese bundles, where they put together a bunch of different cheeses that go together like peanut butter and jelly. It's a real treat, let me tell you.
So, if you're in the mood for some top-notch French cheeses, let me tell you, Fromages.com is the place to be. You won't be disappointed, my friend. Trust me on that one.
Discrepancy in Cheese Pricing: Unfair Price Difference Between France and USA
I sent a letter on July 4, 2019 [no response to date].
1/ Our order number 5... 5. arrived at our place at 9:30 am on July 3, thank you.
2/ We appreciate your discounted rate for shipping.
3/ But, where the problem lies is in the pricing of your cheeses.
There is a 50% difference between your prices for France and the United States!
For the same order: 90.90 euros excluding tax for France, and 134.50 euros for the USA!
I would like to add that currently the temperatures in France and the US are similar.
So the packaging and refrigeration costs are of the same nature.
- For France, you indicate the VAT,
- For the USA, there is no tax on food, but there may be customs fees, but 50%... I doubt it!
In the United States, the customs threshold, which is the threshold at which customs duties are payable, is set at 200 US dollars (USD).
The United States has an average customs tariff of 3.5%, making it one of the most attractive in the world.
Indulge in the Finest French Cheeses: A Must-Visit Website for Cheese Lovers!
France is like the boss of all the countries when it comes to making cheese. The French people think they're the best, and even the English, who usually don't get along with them, have to admit they have a point. You can't have a fancy cheeseboard without some of the amazing soft cheeses that the French make so well. Whether it's a simple Brie from the grocery store or a fancy Le Roule that you find in supermarkets all over the world, French cheeses are always worth trying.
Now, we have this website that shows off all the French cheeses you could ever dream of. It's got a seriously impressive selection, with pictures that will make your mouth water and lots of great information. And the best part is, they actually ship these cheeses to most countries. It's so tempting, I can't even tell you. Just looking at the pictures makes you want to buy everything, but be warned, these imported cheeses can be pretty pricey. Some of them can cost up to $35 per pound, which might seem like a lot, but hey, in some places, it's the only way to get your hands on these fancy cheeses.
But that's not all! They also offer monthly cheese plans where they send you a selection of cheeses right to your door. They have cheese parties that actually pay you back, corporate gifts for all your fancy friends, and even a program for website owners to make some extra cash. And if you're a fancy restaurant owner, they have a special section just for you. It's like they've thought of everything!
Oh, and they have recipes too. Not a ton, just around fifty on one page, but they're pretty interesting. I mean, who wouldn't want to try "Crusted Forgotten Vegetables with Chabichou"? It sounds fancy and delicious.
The best part of the website, though, is the catalog of cheeses. They have hundreds of them, all divided into categories like goat, sheep, and cow's milk. I bet you haven't even heard of most of them. And if you're into fancy cheese accessories, they have a small collection of designer cheese knives, graters, and even a book of cheesy poetry and recipes. It's like they've thought of everything a cheese lover could ever want.
So, whether you can afford it or not, this website is a must-visit for all the cheese lovers out there. It's one of the best cheese sites on the internet, and I highly recommend it. Trust me, you won't be disappointed.
Fromages.com Complaints 5
Disappointed with Fromages.com: Order Mix-Up and Refund Hassle
I gotta say, I was a bit disappointed with my recent order from Fromages.com. You see, I didn't receive one of the items I had ordered, specifically the chaource PDD. Now, I ain't one to complain, but when I pay for something, I expect to get it, ya know?
So, I decided to take matters into my own hands and requested a refund through KUREMA, a Japanese agency. I mean, it's only fair, right? I paid for that cheese and I didn't get it, so I want my money back.
Now, I gotta give credit where credit's due. Fromages.com has a pretty good selection of cheeses. I mean, they got all kinds of fancy stuff that'll make your taste buds dance. But hey, what good is a fancy selection if they can't even get my order right?
I understand that mistakes happen, but it's still a bummer when it happens to you. I was really looking forward to trying that chaource PDD, and now I gotta go through all this hassle just to get my refund. It's a real pain in the you-know-what.
Overall, I gotta say, Fromages.com let me down this time. I hope they can sort out their order fulfillment issues, 'cause I don't wanna go through this again. I just wanna enjoy my cheese without all the drama, ya feel me?
Disappointing Experience: Fromages.com Fails to Deliver and Refund
So, I gotta tell ya, I had a pretty rough experience with Fromages.com. I mean, seriously, they charged my credit card and then just straight up didn't ship the cheese. Can you believe that? And to top it off, they didn't even bother to credit my account for the money they took. I had to go through the whole hassle of disputing the charge with my credit card company just to get my hard-earned cash back. Talk about a major inconvenience, am I right? I mean, come on Fromages.com, get your act together! It's not cool to take people's money and not deliver the goods. I definitely won't be giving them another chance after this fiasco. Lesson learned, folks. Don't trust Fromages.com with your cheese cravings, unless you're into disappointment and wasting your time.
Disappointing Experience with Morbier and Raclette Cheese from Fromages.com
I recently tried the Morbier cheese from Fromages.com, and I have to say, it tasted a bit off. It didn't have that usual delicious flavor that I was expecting. As for the raclette cheese, it was just okay. It didn't blow me away with its taste, but it wasn't terrible either.
Usually, I order a big quantity of cheese from Fromages.com at least once a year. However, this time, I was quite disappointed with the quality. It was just average at best, and it didn't meet my expectations. I'm not sure if I would order from them again in the future.
Overall, my experience with Fromages.com this time was not great. The Morbier cheese tasted off, and the raclette cheese was just okay. It's a shame because I usually have high hopes for their products. I hope they can improve the quality next time, as I would love to continue ordering from them in the future.
Is Fromages.com Legit?
Fromages.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Fromages.com has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Fromages.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Fromages.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fromages.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Fromages.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Fromages.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Fromages.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Fromages.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The fromages.com may offer a niche product or service that is only of interest to a smaller audience.
- Fromages.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Inconsistent Cheese Delivery: Great Taste, Frustrating Melted Arrivals
The cheese from Fromages.com is really good, but sometimes it arrives melted. I've had this happen three times already, and it's always after the dinner I planned to use the cheese for. I had to spend hours on the phone with FedEx to sort it out, and it was really frustrating. Honestly, it's not worth the hassle.
Disappointing Experience: Inedible Cheese, Poor Customer Support, and Wasteful Packaging at Fromages.com
My first delivery arrived inedible after a whole week in transit. The cheeses were all covered in this slimy goo, which was just not appetizing at all. And let me tell you, the customer support has been MIA for over a week now. No response whatsoever!
Now, let's talk about the packaging. Oh boy, what a waste! They use all these materials like plastic, styrofoam, foil, and gel, and guess what? None of it can be reused or recycled. It's just a big ol' mess. And to top it off, the packaging is way bigger than it needs to be. Like, seriously, why waste all that space?
Overall, I gotta say, I'm pretty disappointed with my experience with Fromages.com. The quality of the cheeses was just not up to par, and the customer support has been non-existent. Plus, the wasteful packaging is just adding insult to injury. I think I'll be looking elsewhere for my cheese fix from now on.
About Fromages.com
One of the most remarkable aspects of Fromages.com is its extensive database of cheeses. With an impressive collection of over 1,000 varieties from various regions and countries, this platform serves as a virtual encyclopedia for cheese aficionados. Each cheese is meticulously documented, providing detailed descriptions of its origin, production methods, flavor profiles, and suggested pairings. This wealth of information allows users to explore and discover new cheeses, expanding their knowledge and palate.
In addition to its vast cheese database, Fromages.com offers a range of services that enhance the overall cheese experience. The website provides a platform for users to purchase a wide selection of artisanal cheeses, ensuring that cheese enthusiasts can indulge in their favorite delicacies conveniently. From hard-to-find rare cheeses to popular classics, Fromages.com curates a diverse collection that caters to all tastes and preferences.
Furthermore, Fromages.com goes beyond being just an online store by providing valuable resources for cheese education. The website features articles, guides, and tutorials that delve into various aspects of cheese, including its history, production techniques, and tasting tips. These resources empower users to deepen their understanding of cheese, enabling them to make informed choices and appreciate the nuances of different varieties.
Fromages.com also fosters a vibrant community of cheese lovers through its interactive features. Users can engage in discussions, share their experiences, and seek advice from fellow cheese enthusiasts. This sense of community creates a dynamic platform where individuals can connect, exchange knowledge, and celebrate their shared passion for cheese.
The user-friendly interface of Fromages.com ensures a seamless browsing experience. The website is intuitively designed, making it easy to navigate through the extensive cheese database, access informative articles, and make purchases. The visually appealing layout and high-quality images further enhance the overall aesthetic appeal of the platform.
In conclusion, Fromages.com is an exceptional online destination for cheese lovers. With its extensive cheese database, diverse product offerings, educational resources, and interactive community, this platform caters to the needs and interests of cheese enthusiasts worldwide. Fromages.com is a reliable and comprehensive resource that elevates the cheese experience, making it a must-visit for anyone passionate about the world of cheese.
Overview of Fromages.com complaint handling
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Fromages.com Contacts
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Fromages.com phone numbers+33 2 47 66 17 17+33 2 47 66 17 17Click up if you have successfully reached Fromages.com by calling +33 2 47 66 17 17 phone number 0 0 users reported that they have successfully reached Fromages.com by calling +33 2 47 66 17 17 phone number Click down if you have unsuccessfully reached Fromages.com by calling +33 2 47 66 17 17 phone number 0 0 users reported that they have UNsuccessfully reached Fromages.com by calling +33 2 47 66 17 17 phone number
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Fromages.com emailspascale@fromages.com93%Confidence score: 93%Managementjean-michel.bouvier@fromages.com89%Confidence score: 89%info@fromages.com85%Confidence score: 85%Supportdpo@fromages.com77%Confidence score: 77%
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Fromages.com social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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