FWM Laboratories review: fraud 92

I strongly agree. I made my original "Sample" order on 8/31/09. Got a call 2 days later to confirm my order and just said "yes " I am confirming my original order not realizing that the person was putting me down for another order. Got a call in another 2 days to confirm as well. I informed the lady on the phone that I had alreadyconfirmed my order and she said something must have happened to the original confirmation. When she got to the part of saying that my shipment would go out that day I started asking more in depth questions. What happened to my original order and she just kept skipping over the question. So I told her to not to confirm me for nothing I did not want her to ship out anything at which she hung up on me. I called the Customer care [protected] and the lady who I spoke to said that I had two accounts with them for the Acai berry and another Detox. I explained to her that their company was very shady and I wanted to cancel all orders that they had in my name and once I recieved the product I would send it back. I was given a confirmation number of the cancellations and assured that my account would not be charged no more the the mailing fee $3.95. I confirmed this more than twice with the Rep. checked my account today and was informed that Hydrocleanse charged account $ 39.95 Needless to say this pissed me off very much. Called the customer care back and was informed that there was only account showing under my name and it was cancelled. I informed her that I had a cancellation numer for two accounts, after being put on hold again she came back and proceeded to tell me that I never cancelled the second order and that if I wanted to be refunded I had to ship the order back once I recieve it. After seeing all the complaints I am not hopeful of a refund but I promise I will do my best. I am informing the BBB about this corrupt company and wish there was more I could do. I have already called my bank. I have never been scammed and there is a first time for everythinhg and I promise this will be the last.

you people are wrong read the terms and conditions you idiots i was treated wonderful from this company

I also was scammed by this company that lists a different company and/or product name for each charge. I was charged for 3 bottles of thier colon cleanse that they claim were shipped, but I never recieved. When I tried to get a refund for product that wasn't recieved, all they did was give me a RMA # (return for refund #). How can I return a bottle if i didn't get one in the mail? I was beginning to think their agents were idiots, then it dawned on me that I fell for a scam! I'm not happy that there are others, but it's comforting to know that I'm not the only person. They also claim that you have 15 days to return the product and get your money back if your not satisfied (some free product)... I originally ordered on 7/14/09 and didn't receive a bottle until 8/1, and their recordds confirmed this; my account was charged for the entire $78.53 cost on 7/29/09. They didn't even give me a chance to try the product. I was then charged two more times for product I didn't recieve. On 9/10 I cancelled the account, the agent told me I would recieve a credit for 2 bottles that I never recieved. I never got those credits, and they shipped another bottle on 9/10, which I was charged for on 9/14. There have been no extra charges since then! Yea! Also, consumer beware, they are known as Antiox-berry, Detoxidant, Naturedetox, Life Cleanse...

As we speak, I am currently on hold with them, 45 minutes waiting to speak to a supervisor. I ordered the colonzen and acai berry pills - I read the terms and conditions and canceled my order within the time frame. I received a confirmation # for each cancelled order...so today, I went to the mail box and low and behold, a box of pills from the same address as the previous orders. I went online to check my back account, and $50 was deducted from my account. Apparently, someone from this company took it upon themselves to order me another colon cleanse (and when I say another, I mean a completely different kind as what I had orginally ordered)...they STOLE $50 from me. They ILLEGALLY accessed my account and ordered me a product in which I knew nothing of nor did I ask them to. And now the guy named, Rick is telling me that I'm a liar and he clearly sees in the account that I called and ordered this product. Hense the 45 minute wait to speak to a supervisor. I am sick to my stomach right now, I cannot believe they did this and that I am the LIAR! Please, for whatever you do, if you haven't already ordered from them - DON'T!

Just contacted the BBB...hopefully something will be done. For those of you that haven't posted a complaint, please, please make sure you contact the BBB.

BBB of Southeast Florida & the Caribbean (West Palm Beach, FL)
4411 Beacon Circle Ste 4
West Palm Beach, FL 33407
Phone: [protected]
Fax: [protected]
Email: info@wpbbb.com
Web: www.bbbsoutheastflorida.org

Also, I was able to speak to a supervisor, took me 90 minutes to get one on the phone. She informed me that I will receive a full refund within 5-7 days and that I will get an email indicating so. I informed the supervisor that I was going to contact the BBB, the state of Fa and a lawyer (luckily, I'm married to one). As soon as I hung up, I had an email from the refunds dept indicating that I will receive a full refund in 5-7 days...now I just need to make sure that I actually receive my refund.
Also, I'm going to my back tomorrow and cancelling my card so this won't happen again.

The hassel to make things right...

Good luck to all!

I had been looking over some job listings for a friend, I had came accross an ad that said " High Paid Weight Loss Study " - So, it is said that you would get paid " $1500 in a check on the 30th day " here is the email she sent me . . .

" Hello,
Thank you for your interest, you are indeed one of the first 100 people to contact me, so you could certainly reserve the spot.
As stated in the craigslist advert, we need 100 participants that are willing to take a popular diet pill on a daily basis for thirty days.
Everyday we will be recording any differences, and finish the study at the 30th day. If you don't want your name used publicly in the study, then please say so. At the same time, we will compensate you $1500 for your participation. This will be paid in check, on last day.
We will meet a total of four times, and the times will depend on your availability time. Meeting places will be at a local gym of your choice.
The popular diet pill has been featured in many T.V stations and this weight loss product has been used by several famous people. We were lucky enough to have them offer a free trial for us.
If you plan to participate then the following needs to be done:
1) You must fill out the following qualification form to receive the free trial. Here is the link to the form, www.the-study-page.biz.
2) After you submitted your order for the free trial, please email us back your name and your address.
3) Once you received the free trial, we will set up a personal meeting with you, discuss further details, and answer any questions you may have. At this point our study will begin also.
4) Always contact us on this email for any client support or if you have any questions.
Requirements
1) Must be above 100 pounds
2) Must be motivated to lose weight
3) Must not be taking more than 5 medication at the same time
* Spots are filling up quickly, so to reserve your spot, get your trial ASAP.
Thanks,
Ashley Dillinger
Diet Research, Inc "

So I go onto the website listed, to get the " free trial " and come to find out it is going to be $3.95 and then $79.32 after 17 days of ordering the product . . . Then I found then site . . . Hmm - I wouldnt have any problem spending $85 to earn $1500 obviously, but why would you have to order the product they want to test ? Diet Research, Inc ? I mean come on, Diet Research, Inc ; how generic, no signature with contact info etc. Wow, glad I found this and hope this will help atleast one person !

I got the same email. The letter seemed a bit too generic and it was a bit funny that you "meet" at a gym of your choice. ?!? I'm in 30 miles North of Spokane WA. How many people work for this company? Are we to believe they in every city in the US? lol Right.

Also, why do they need us to “test” this if they’ve already had studies done and stars have signed off on it? Yah, okay.

Your posting helped confirmed my skepticism. Thank you.

got the same...

I replied to email like this:

Hi Ashley,

Thanks for getting back to me,
I am interested, but do have some questions...

Your "free trial" requires me to pay for this to be delivered for $2.00 and change first...? Doesn't seem right. And it is not a thorough application...?

I would want more of a guaranteed payout as well, how do I know the check wouldn't bounce after I've subjected myself to this trial, gas to weight ins, time, etc... for 30 Days?

Can you provide me with some proof of this being legitimate research?

Thank you,

I'm sorry to say this but I worked for the crappy company that scammed you - Impulse Marketing. FHM Labs made the Acai Berry pills, but Impulse Marketing called people and sold them. I really needed the money so I bit my lip and went along with it. But I was recently laid off along with just about everyone else. Thank god, I was feeling so terrible about what I was doing.

I'm too afraid to give out my real name because they might come after me but I'm posting their info everywhere I can. Impulse Marketing is a boiler room scam that's only into ripping off as many people as possible.

We "upsold" all kinds of stuff by calling people who already bought something similar. The best were old people or guys that sounded out of it. We would just read from a script and get people to agree a couple times on the "free trial". Then the cards would be charged immediately. And we would give phony toll-free customer service numbers to call back that no one answered.

We were told over and over to never mention Impulse Marketing. We were only supposed to say waht was on the script. Some guys got fired for slipping up and mentioning we were from Impulse Marketing because then we could get found. Well I hope that's exactly what happens now.

We never knew the owners names. We only knew them as the bosses. But all of them drove new Escalades, BMWs, Mercedes, etc. One guy just got a Maserati. I heard they even have a company limo. But they treated all the regular workers like crap and paid us only for the time we were actually on the phone talking to someone. If anyone complained, they would fire them for virutally no reason at all.

Well I looked them up on sunbiz.org and found out who the owners are: Joseph A Montalbano, Matthew R Argall and Christopher Reinhold.

Here's the company info:
Impulse Marketing LLC
3985 Gateway Center Blvd Suite 200
Pinellas Park, FL 33782
http://impulseteam.com

If your trying to get ahold of them to get your money back or complain to someone, here's numbers that went straight to their offices:
[protected]
[protected]

Like I said, I'm really sorry and I hope this helps anyone whose been ripped off by these guys.

ImpulseMarketingIsAScam

Hey Guys - i need more info on Brian J Weiss mentioned as the President /Owner of FWM

After cheating so many people and embezzling them "FWM Laboratories" has again started business as:

http://www.noxedge.com
http://www.mojoblast.com

Beware of these URLs!

You can't trust them and should not order any products in order to prevent yourself from being fooled by these FRAUDS.

BBB.org Complaint Board Reference:
http://www.bbb.org/south-east-florida/business-reviews/health-care-products/fwm-laboratories-in-hollywood-fl-92012492

http://www.trustlink.org/Reviews/FWM-Laboratories-Inc-206034591

I signed up for a "free trial" of acai berry and a detox plan. I was charged $3.95 shipping for both products on 12/21/08. It is 1/7/09 and I have yet to receive the trial products. I received a call from the credit card company's fraud department ascertaining whether 2 new charges were fraudulent. FWM Laboratories had charged my credit card $87.13 and was attempting to make a 2nd charge but it was blocked by the credit card company. I called FWM and was told I would receive a refund for the $87.13 in 10 days but it would not refund the shipping. They stated that I had not cancelled the membership in time and that was why $87.13 was charged to my account. They also stated that the free trial had just been sent out yesterday (1/6/09). How can I cancel a trial that I have not even tried the product? When I asked to speak to a supervisor, I was told that there was a queue of 20 people waiting to speak to a supervisor and then they hung up on me before getting my contact information.