Hi Peter
I bought Bennett Reads Iron on the 04/09/2021 at Game Store Vaal and I never enjoy using it. This Iron it trip the main switch at home from the first time I used it. I returned the iron 1st time it damaged my kettle, 2nd time it damaged my circuit breaker, 3rd time it damaged my child TV. On the 19/12/2021 was the 4th time I return the Iron, which I have told the shop that I want my refund so that I could go buy new Iron from other shop where I will get the better service as a customer. I believe that Iron next time it will burn my house down.
Therefore I need a full refund immediately so that I could go buy another Iron from other store, as I'm so tired of borrowing Iron from the neighbours. It's been 4 Months struggling with the same Iron.
At this stage I don't get help from the Game Stores, their services is very poor. They don't have feedback on my Iron yet.
Hope to hear from you soon.
Regards
Sarah Makhanya
Desired outcome: I need my money back so that I could go buy Iron from other stores as I don't trust Game store anymore.