Gameday Couture’s earns a 3.7-star rating from 9 reviews, showing that the majority of fashion-forward sports fans are satisfied with stylish team apparel.
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Missing order
I’m trying to reach anyone how can help me track my order #572232 I ordered Nov 9th with no luck at all. I have received an emails with a generic message that makes no sense. I would like a simple answer when I should except my order to be delivered as I will need to by Monday 27th. It shouldn’t be this hard, perhaps this is not a legitimate business. Appreciate any info giving
Thank you
Laura
[protected]
Desired outcome: Would love to receive my order by Monday th 27th please
False advertising
I ordeeed a Marquette golden eagles vintage classic color block sleeve sweatshirt (order #571659). It was advertised as Marquette colors, blue and yellow, however it came in purple and yellow. It is also as thin as a piece of paper. Terrible quality sweatshirt which is not even the accurate colors of Marquette or what they advertise. It was also expensive, costing me 46 dollars, which is not the quality I paid for.
Claimed loss: 46.24
Desired outcome: I would like my money back
They sent me the wrong product.
I ordered an XXL Alabama Crimson Infinite Vibe Faded Washed crewneck pullover on 9/23/23. I received an Arkansas pullover. I don't want or need it. I can't get Shope the SOHO to just refund my money. That's not an option on their returns site so I have tried to do a return with them sending me the correct Alabama item but who knows what they will send next? I am now in their "approval mode" to see if they will send me a return label to allow me to return their Arkansas item that I didn't order. I will never buy from them again and I will tell all my facebook friends to never buy from them. I also called a week ago and left a message and no one returned my call. I call again to today and got their voicemail again which leads me to believe this company will not deal with customers and has no customer service.
Desired outcome: Refund my account and keep their products.
Is Gameday Couture Legit?
Gameday Couture earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Gameday Couture. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Gameday Couture has claimed the domain name for shopthesoho.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Shopthesoho.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Gameday Couture and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Shopthesoho.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Gameday Couture.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Gameday Couture. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
I ordered items on July 29
I ordered items on July 29. They submitted my order (#*** and took my money, but I've yet to get an update on my order or a delivery. I ordered items on July 29. They submitted my order (#*** and took my money,($84.79) but I've yet to get an update on my order or a delivery.
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order with Gameday Couture on August 5 for 160 dollars worth of merchandise
I placed an order with Gameday Couture on August 5 for 160 dollars worth of merchandise. I paid 16.99 for expedited shipping (2-4 business days including processing). It's now been 6 business days and after multiple failed attempts to contact the business I have no idea what the status of my order is or if it has even been fulfilled. I paid for expedited shipping and my products in full on August 5th but there has been no other contact with the company since I placed the order or tried to inquire about my order.
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order with this business
I placed an order with this business. They deducted the money from my account but did not ship my merchandise. They won't respond to emails/messages. Order Number: *** Paid for with my debit card. I received one automated email showing my order had been placed and that they'd email me when my order had shipped. Then I heard nothing else from them. Their website doesn't work properly because I entered my order number to track it a dozen times with zero results, on their website. I messaged them through *** and *** with no response. I emailed them with no response. I have my banking records and proof that this order was placed and paid for. I want this resolved quickly and directly or in court.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have not received my order placed 4 weeks ago and cannot get a response from the business
I have not received my order placed 4 weeks ago and cannot get a response from the business. I placed and paid in full for an order on September 26th . It was supposed to ship within 2 business days. I never received a shipping notification, so after 2 weeks I emailed the company and was told to give them another 5 business days to see if my order would ship, and to email them back if it had not. I waited 5 more business days then emailed the company again since my order still had not shipped. I received no response to my email. I called, no one answered the phone. I waited another 4-5 days still no response to my email so I emailed again and called. No one answered the phone and I'm still waiting for an emailed response as to when my order will ship. I'm beyond frustrated. I would like to know when my order will ship and a response from the company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Placed an order on September 4th, and have not received order
Placed an order on September 4th, and have not received order. Online it states it is Unfulfilled. Given numerous bogus excuses. Now no response. I placed an order for $110.39 on September 4th. After over a week I had not received a shipping confirmation so I reached out and was told they have a new system, which is why my order was taking longer to ship. After another week I sent another email, and was told due to Covid, the fires in California, the hurricane on the East Coast, and the new system were why order has not been shipped. I waited until September 30th when I emailed requesting either my order to be shipped by this Friday, October 2nd, or I would like a full refund. At this point, I have not received a response. However, I am still getting promotional emails from them about offering free shipping on new orders, etc. I feel that this company does not have the inventory available to fulfill my order, and have essentially stolen my money.
The complaint has been investigated and resolved to the customer’s satisfaction.
Order placed, payment cleared, I have not received my items nor will Customer Service return emails, texts or direct messages re: order status
Order placed, payment cleared, I have not received my items nor will Customer Service return emails, texts or direct messages re: order status. I placed an order on September 25 and received confirmation that my order was received. The order number is 6*** The total amount of $62.78 has been taken from my bank account for over 7 days and I've yet to receive any shipping correspondence. The phone number goes directly to a voice mail that states their offices are closed due to Covid-19 and you can't leave a message. I've sent 2 emails with no reply. I've sent text messages with no reply. I've posted on their Facebook page inquiring about my order with no reply. I've sent a few messages via Facebook Messenger with no reply. I've sent a direct message on Instagram with no reply. At this point I want a full refund of my payment. There are many other complaints regarding this same issue being posted on Facebook. Gameday Couture is advertising on social media with 20% off and 40% off coupon codes and they are taking money and are not shipping orders.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered my daughter a Baylor dress and they sent a mens jacket. They won’t reply to my emails or social media messages. It’s a Christmas gift and I’m almost sure we were scammed.
Gameday Couture Reviews 0
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About Gameday Couture
Gameday Couture is committed to providing its customers with high-quality products that are both durable and fashionable. The brand uses premium materials in its clothing designs, ensuring that each piece is comfortable, breathable, and long-lasting. Gameday Couture's dedication to quality is reflected in its designs, which are both stylish and practical.
Gameday Couture's collection includes a wide range of apparel for women, from casual t-shirts and hoodies to trendy dresses and skirts. The brand's clothing designs are available in a variety of sizes and colors, so there is something for everyone. Gameday Couture's apparel is perfect for sports events, tailgating parties, or any occasion where you want to show off your team spirit.
Shopthesoho.com is the official online store of Gameday Couture, where customers can shop for the latest apparel from the brand. The store offers a user-friendly shopping experience, with easy browsing and a seamless checkout process. Shoppers can enjoy free shipping on orders over $50 and hassle-free returns if necessary.
Overall, Gameday Couture is an exceptional fashion brand that provides a unique blend of style and team spirit. With its high-quality materials and trendy designs, Gameday Couture is the perfect choice for any sports fan looking to showcase their team spirit in a fashionable and chic way.
Overview of Gameday Couture complaint handling
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Gameday Couture Contacts
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Gameday Couture phone numbers+1 (918) 298-0605+1 (918) 298-0605Click up if you have successfully reached Gameday Couture by calling +1 (918) 298-0605 phone number 0 0 users reported that they have successfully reached Gameday Couture by calling +1 (918) 298-0605 phone number Click down if you have unsuccessfully reached Gameday Couture by calling +1 (918) 298-0605 phone number 0 0 users reported that they have UNsuccessfully reached Gameday Couture by calling +1 (918) 298-0605 phone number
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Gameday Couture emailsinfo@shopthesoho.com98%Confidence score: 98%Supportsupport@shopthesoho.com97%Confidence score: 97%Support
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Gameday Couture address105 E Main St, Jenks, Oklahoma, 74037-3954, United States
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Gameday Couture social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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Ordered my daughter a Baylor dress and literally received a Mens jacket. They won’t respond to emails or social media messages.