GamesRocket’s earns a 1.0-star rating from 2 reviews, showing that the majority of gamers are dissatisfied with purchases.
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Seems like a scam
I have made an order on GamesRocket and paid for the product. Everything seemed fine but later they contacted me and said that they were not able to verify my purchase without my ID. They said that they need a photo of my ID and the number of my credit card.
I refused and asked why do they need all that information and they said that they could not tell me. Where's the logic? They were not able to explain the reason! I refused and asked for a refund and they said that they don't do refunds! These people are scammers! They tried to get my personal information and then they refused to give my money back! Avoid GamesRocket at all costs! Seems like a scam.
They asked to send the photo of ID
I tried to buy some stuff from the website www.gamesrocket.com. I paid through PayPal and there were no problems at all. But 2 days later I received the email from them, where the rep asked to send the photo of my ID. I replied that I have paid through PayPal and all info was verified, but they again asked to provide photo. I wonder if there are users, who faced the same problems.
Is GamesRocket Legit?
GamesRocket earns a trustworthiness rating of 31%
Be careful. Check reviews and watch out for issues before dealing with GamesRocket.
GamesRocket protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for GamesRocket. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- The age of GamesRocket's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Gamesrocket.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
GamesRocket Reviews 0
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Overview of GamesRocket complaint handling
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GamesRocket Contacts
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GamesRocket phone numbers+49 602 1130 4463+49 602 1130 4463Click up if you have successfully reached GamesRocket by calling +49 602 1130 4463 phone number 3 3 users reported that they have successfully reached GamesRocket by calling +49 602 1130 4463 phone number Click down if you have unsuccessfully reached GamesRocket by calling +49 602 1130 4463 phone number 0 0 users reported that they have UNsuccessfully reached GamesRocket by calling +49 602 1130 4463 phone number
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GamesRocket emailsinfo@gamesrocket.com100%Confidence score: 100%Support
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GamesRocket addressGoldbacher Strasse 33, Aschaffenburg, 63739, Germany
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GamesRocket social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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