I BUY A POLICY IN 2004 AND I NOW BELIEVE I WAS MIS SOLD TAHT POLICY FOR THE FOLLOWING REASONS.., THIS IS DUE TO THE FACT I WAS SELF EMPLOYED AND YOUR MEMBER OF STAFF DID NOT ASK ME ABOUT MY EMPLOYMENT STATUS.THIS IS DUE TO THE FACT YOY HAVE BEEN FINED BY THE FSA FOR FAILING TO TREAT YOUR CUSTOMERS FAIRLY WHEN SELLING PAYMENT PROTECTION INSURANCE AND I DO NOT BELIEVE THAT MY POLICY WAS SOLD IN MY BEST INTERESTS.THIS IS DUE TO THE FACT I WAS NOT GIVEN THE CORRECT INFORMATION WHEN THE POLICY WAS SOLD TO ME AS YOUR SALESPERSON DID DID NOT GIVE ME THE FULL INFORMATION ON WHAT THE POLICY WOULD AND WOULD NOT COVER, FOR EXAMPLE THAT THE LOAN ONLY COVERS THE FIRST FIVE YEARS OF MY LOAN TERM...LETTER FOLLLOWING
The complaint has been investigated and resolved to the customer’s satisfaction.