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CB Appliances General Electric ge energy star 25.8 refrigerator and ge profile series range
General Electric

General Electric review: ge energy star 25.8 refrigerator and ge profile series range

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GE ENERGY STAR 25.8 CU.FT. FRENCH DOOR REGRIGERATOR

MODEL: GFE26GSKFSS

SERIAL # : VH500330

GE PROFILE SERIES 30" SLIFE-IN FRONT CONTROL INDUCTION AND CONVECTION RANGE WITH WARMING DRAWER

MODEL: PHS920SF2SS

SERIAL # : LH250736Q

I am writing regarding the two aforementioned GE appliances which I purchased in September 2017 (delivered only in December 2017). I must express my dissatisfaction with both of these appliances. I have been experiencing problems with my refrigerator for the past few months. The fan does not seem to be working properly in that the bottom drawer in fridge is freezing and the rest of the fridge is not cooling. I have once before unplugged the fridge for a period of 24-48 hours and then reconnected it and it seemed to have resolved the issue. However I am now experiencing the same issue and this time the problem is persisting.

Regarding the range, I have also been experiencing problems for a little over a year. The oven and burners both give me problems in that although I turn them on to a set temperature, the connection does not hold, the oven and burners turn off. I usually do this repeatedly until the connection finally holds.

I am very disappointed in both these products especially considering that I have spent over $6,000.00 and I have not had a satisfactory service from either one. I know GE to be a reputable company with quality products hence my decision years ago to purchase both these GE appliances. However, I must express how disappointed I am with the quality of both these products for which I spent a lot of money. It is very frustrating for me that I am left to my own to figure out how to fix these issues at an additional cost to what I have already spent on same. I am reaching out to GE for some resolution to my persisting problems with both of these appliances. I have spent a lot of money on these appliances and they should not be breaking down after only a few years. I know GE has good appliances but I must say my experience with both these appliances has left me with a very different opinion.

Desired outcome: I would like for GE to provide with a solution to my problems by fixing same and I do not believe that I should be incurring the cost for the repaid of these appliances.

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