Genesis Gold Group
Reviews and Complaints

With the downward turn in the market, I have been wanting to transfer my investments to gold/precious metals. I am so happy that I came across Genesis Gold Group. They made the process seamless. Their staff are exceptional at customer service. They have knowledge, care, and patience with newbies, like me. They kept me informed along the way and reached out several times to see if I had any questions or concerns. I highly recommend them to anyone interested in investing in precious metals.

Genesis provided me with all the help and education I needed in rolling over my retirement account. I would highly recommend them based on their excellent customer service.

The customer service here is amazing! I purchased gold from Genesis Gold Group and they were a massive help. If you are looking to invest in gold, this is the place!

Great company to work with, thank you for your assistance with helping move my investments into gold. I would absolutely recommend Genesis Gold Group to any friends or family looking to purchase Gold and Silver!

Everyone we dealt with at Genesis was very friendly and professional. From opening the account to funds transferred to the purchasing the coins was very quick and easy for me, they did all the work. Would recommend Genesis to anyone.

Genesis Gold Group has top of the line customer service. They provided excellent guidance and helped us work through the process from beginning to end. I would highly recommend Genesis to anyone looking to establish or protect their retirement.

I've been thinking about making the switch to gold and silver for months. I called Genesis and spoke with John and Michael. These guys know their stuff! By the end of the conversation it was a no-brainer and I couldn't be happier with the services they've offered. Thanks guys!

I am very impressed with the care I received while making needed changes to my investments. Genesis answered all my questions and explained all the terms in a simple and understandable way. I highly recommend this company to anyone that is looking for a change to their investments.

After speaking with several other companies, I was pleasantly surprised by the professionalism and knowledge of the team at Genesis Gold Group. They made this important decision a very simple one, and walked me through the whole IRA rollover process start to finish. Would recommend them to anyone looking for a Gold investment.

This was our first time buying gold/silver. Everyone we spoke with at Genesis Gold Group were knowledgeable and informative. They took all the guess work out of the process and patiently answered all our questions. I plan to continue investing through Genesis Gold Group and I would highly recommend them. Thanks again Genesis Gold Group!

I don't normally leave reviews but I felt the need to after working with Genesis Gold Group. John and Mark helped me with my rollover of an old 401(K) I had from a previous employer. They kept me informed the whole way and the process was easier than I thought. These gentlemen were very patient with me, explained all the fees and helped me pick the right metals for my portfolio. Thank you and keep up the good work!

I made my first purchase today with Genesis Gold Group, I would definitely recommend them to any friend or family looking to protect their retirement with gold and silver. The representative helped me roll over my retirement account and it was straightforward and a lot easier to complete than I thought, but I believe this was accomplished by working with a team of knowledgeable and competent people. Thank you, representative, and your team for making this a smooth and enjoyable process.