Menu
For Business Write a review File a complaint
Genesis Gold Group Customer Service Phone, Email, Contacts

Genesis Gold Group
Reviews and Complaints

www.genesisgoldgroup.com

Learn how the rating is calculated

5.0 12 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Genesis Gold Group Reviews 12

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group With the downward turn in the market, I have been wanting to transfer my investments to gold/precious metals

With the downward turn in the market, I have been wanting to transfer my investments to gold/precious metals. I am so happy that I came across Genesis Gold Group. They made the process seamless. Their staff are exceptional at customer service. They have knowledge, care, and patience with newbies, like me. They kept me informed along the way and reached out several times to see if I had any questions or concerns. I highly recommend them to anyone interested in investing in precious metals.

Read full review of Genesis Gold Group and 4 comments
Hide full review
4 comments
Add a comment
Q
Q
Q. Orn
Verified customer This complaint was posted by a verified customer. Learn more

After speaking with several other companies, I was pleasantly surprised by the professionalism and knowledge of the team at Genesis Gold. They made this important decision a very simple one, and walked me through the whole IRA *** process start to finish. Would recommend them to anyone looking for a Gold

C
C
C. Hoppe
Verified customer This complaint was posted by a verified customer. Learn more

This was our first time buying gold/silver. Everyone we spoke with at Genesis Gold Group were knowledgeable and informative. They took all the guess work out of the process and patiently answered all our questions. I plan to continue investing through Genesis Gold Group and I would highly recommend them. Thanks again ***!

K
K
K. Bosco
Verified customer This complaint was posted by a verified customer. Learn more

Great company to work with, thank you for your assistance with helping move my *** into gold. I would absolutely recommend Genesis Gold Group to any friends or family looking to purchase Gold and Silver!

A
A
A. Bashirian
Verified customer This complaint was posted by a verified customer. Learn more

Genesis provided me with all the help and education I needed in rolling over my *** I would highly recommend them based on their customer service.

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group Genesis provided me with all the help and education I needed in rolling over my retirement account

Genesis provided me with all the help and education I needed in rolling over my retirement account. I would highly recommend them based on their excellent customer service.

Read full review of Genesis Gold Group and 4 comments
Hide full review
4 comments
Add a comment
D
D
D. Stamm
Verified customer This complaint was posted by a verified customer. Learn more

I made my first purchase today with Genesis Gold Group, I would definitely recommend them to any friend or family looking to protect their retirement with gold and silver. *** helped me roll over my *** and it was straightforward and a lot easier to complete than I thought, but I believe this was accomplished by working with a team of knowledgeable and competent people. Thank you, ***, and your team for making this a smooth and enjoyable process.

R
R
R. Ondricka
Verified customer This complaint was posted by a verified customer. Learn more

The customer service here is amazing! I purchased gold from *** and he was a massive help. If you are looking to invest in gold, this is the place!

F
F
F. Gleichner
Verified customer This complaint was posted by a verified customer. Learn more

Genesis Gold Group has top of the line customer service. They provided excellent guidance and helped us work through the process from beginning to end. I would highly recommend Genesis to anyone looking to establish or protect their retirement.

L
L
L. Hettinger
Verified customer This complaint was posted by a verified customer. Learn more

I don't normally leave reviews but I felt the need to after working with Genesis Gold Group. *** and *** helped me with my rollover of an old 401(K) I had from a previous employer. They kept me informed the whole way and the process was easier than I thought. These gentlemen where very patient with me, explained all the fees and helped me pick the right metals for my portfolio. Thank you and keep up the good work!

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group The customer service here is amazing!

The customer service here is amazing! I purchased gold from Genesis Gold Group and they were a massive help. If you are looking to invest in gold, this is the place!

Read full review of Genesis Gold Group and 1 comment
Hide full review
1 comment
Add a comment
P
P
P. Hudson
Verified customer This complaint was posted by a verified customer. Learn more

I've been thinking about making the switch to gold and silver for months. I called Genesis and spoke with *** and ***. These guys know their stuff! By the end of the conversation it was a no-brainer and I couldn't be happier with the services they've offered. Thanks guys!

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group Great company to work with, thank you for your assistance with helping move my investments into gold

Great company to work with, thank you for your assistance with helping move my investments into gold. I would absolutely recommend Genesis Gold Group to any friends or family looking to purchase Gold and Silver!

Read full review of Genesis Gold Group
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group Everyone we dealt with at Genesis was very friendly and professional

Everyone we dealt with at Genesis was very friendly and professional. From opening the account to funds transferred to the purchasing the coins was very quick and easy for me, they did all the work. Would recommend Genesis to anyone.

Read full review of Genesis Gold Group
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group Genesis Gold Group has top of the line customer service

Genesis Gold Group has top of the line customer service. They provided excellent guidance and helped us work through the process from beginning to end. I would highly recommend Genesis to anyone looking to establish or protect their retirement.

Read full review of Genesis Gold Group
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group I've been thinking about making the switch to gold and silver for months

I've been thinking about making the switch to gold and silver for months. I called Genesis and spoke with John and Michael. These guys know their stuff! By the end of the conversation it was a no-brainer and I couldn't be happier with the services they've offered. Thanks guys!

Read full review of Genesis Gold Group
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group I am very impressed with the care I received while making needed changes to my investments

I am very impressed with the care I received while making needed changes to my investments. Genesis answered all my questions and explained all the terms in a simple and understandable way. I highly recommend this company to anyone that is looking for a change to their investments.

Read full review of Genesis Gold Group
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group After speaking with several other companies, I was pleasantly surprised by the professionalism and knowledge of the team at Genesis Gold Group

After speaking with several other companies, I was pleasantly surprised by the professionalism and knowledge of the team at Genesis Gold Group. They made this important decision a very simple one, and walked me through the whole IRA rollover process start to finish. Would recommend them to anyone looking for a Gold investment.

Read full review of Genesis Gold Group
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group This was our first time buying gold/silver

This was our first time buying gold/silver. Everyone we spoke with at Genesis Gold Group were knowledgeable and informative. They took all the guess work out of the process and patiently answered all our questions. I plan to continue investing through Genesis Gold Group and I would highly recommend them. Thanks again Genesis Gold Group!

Read full review of Genesis Gold Group
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group I don't normally leave reviews but I felt the need to after working with Genesis Gold Group

I don't normally leave reviews but I felt the need to after working with Genesis Gold Group. John and Mark helped me with my rollover of an old 401(K) I had from a previous employer. They kept me informed the whole way and the process was easier than I thought. These gentlemen were very patient with me, explained all the fees and helped me pick the right metals for my portfolio. Thank you and keep up the good work!

Read full review of Genesis Gold Group
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Genesis Gold Group I made my first purchase today with Genesis Gold Group, I would definitely recommend them to any friend or family looking to protect their

I made my first purchase today with Genesis Gold Group, I would definitely recommend them to any friend or family looking to protect their retirement with gold and silver. The representative helped me roll over my retirement account and it was straightforward and a lot easier to complete than I thought, but I believe this was accomplished by working with a team of knowledgeable and competent people. Thank you, representative, and your team for making this a smooth and enjoyable process.

Read full review of Genesis Gold Group and 3 comments
Hide full review
3 comments
Add a comment
G
G
Ghost6962

Answered all my questions, returned my call to answer concerns & offe4 assurances. Also called to inform me of order status and receipt of coins @ depository. Trusted advisor and supplier.

M
M
M. Windler
Verified customer This complaint was posted by a verified customer. Learn more

I am very impressed with the care I received while making needed changes to my investments. Genesis answered all my questions and explained all the terms in a simple and understandable way. I highly recommend this company to anyone that is looking for a change to their investments.

J
J
J. Kunze
Verified customer This complaint was posted by a verified customer. Learn more

Everyone we dealt with at Genesis was very friendly and professional. From opening the account to funds transferred to the purchasing the coins was very quick and easy for me, they did all the work. Would recommend Genesis to anyone.

Genesis Gold Group Complaints 0

Looks like Genesis Gold Group has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Genesis Gold Group, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Genesis Gold Group Legit?

Genesis Gold Group earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard has reviewed Genesis Gold Group and concludes it's largely legitimate. Interactions with Genesis Gold Group's website can generally be safe. You can trust Genesis Gold Group's services, but remain informed and cautious.

Genesis Gold Group has received 12 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Genesisgoldgroup.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Genesisgoldgroup.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

About Genesis Gold Group

Screenshot Genesis Gold Group
Genesis Gold Group is a reputable company that specializes in providing valuable services in the precious metals industry. With a strong focus on customer satisfaction, they offer a wide range of investment options, including gold, silver, platinum, and palladium. Their team of experts is dedicated to helping clients make informed decisions by providing comprehensive market analysis and personalized guidance. Whether you are a seasoned investor or new to the market, Genesis Gold Group is committed to assisting you in building a diversified portfolio that aligns with your financial goals. Visit their website, genesisgoldgroup.com, to explore their services and take advantage of their expertise in the precious metals market.
Ratings on other review websites
Trustpilot
Trustpilot
3.3
3 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Genesis Gold Group Contacts

  2. Genesis Gold Group emails
  3. Genesis Gold Group social media
  4. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.