Genex Diagnostics’s earns a 1.0-star rating from 3 reviews, showing that the majority of clients are dissatisfied with testing services.
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So, I got a DNA test from Genex Diagnostics for my ancestry in March or April 2022
So, I got a DNA test from Genex Diagnostics for my ancestry in March or April 2022. But, it's been a long time and I still haven't got the results. I asked for my money back because I think they didn't even do the test. But, they're not answering my messages.
I orderd a 2 grandparent 1 child DNA test w legal collection arranged by me for $510 on 9/16 n never got it
I orderd a 2 grandparent 1 child DNA test w legal collection arranged by me for $510 on 9/16 n never got it. When I got in touch w customer service they sed 2 give it 6 weeks cuz covid causing delays in shipping. On Oct 18 2020 I asked 4 a refund usin their form n fax number. It was never got supposedly. They refunded $310 of my original $510 but why keep the other $200? The test was never shipped n collection never arranged. I shudnt hav 2 pay $200 4 nothin. We r a fam on a fixed income n get food stamps n Medicaid. These funds r from a disabled child's SSI account so she wud finally know if she was our biological grandchild or not as she was abandoned by both parents. This is so wrong I just don't hav the words.
I got an alcohol intolerance test from Genex Diagnostics on Sept 29, 2022
I got an alcohol intolerance test from Genex Diagnostics on Sept 29, 2022. It's now Nov 9, 2022. I got the test pretty fast (in a week) and was happy with how it was delivered. But when I opened it, it said I had to "activate my kit" and I couldn't find the code. I asked the company (they got back to me in a day) and they said I didn't need to activate it for this test. That made me mad because I spent almost 2 hours trying to figure it out myself. They should just update the instructions. Anyway, I sent the test back with my sample and I'm still waiting for my results. It's been almost 6 weeks. They say it takes 4-6 weeks, but they should have said that on the website when I bought it. I needed the results for medical reasons and I wouldn't have bought it if I knew it would take this long. When I try to see my results on their website, it says it's not safe and someone might be trying to steal my info. That's why I'm writing this. I don't think this is a real business. I've never heard of results taking this long and I'm not happy with their service.
Is Genex Diagnostics Legit?
Genex Diagnostics earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Genex Diagnostics has registered the domain name for genexdiagnostics.com for more than one year, which may indicate stability and longevity.
Genexdiagnostics.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Genexdiagnostics.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Genexdiagnostics.com you are considering visiting, which is associated with Genex Diagnostics, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Genexdiagnostics.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for genexdiagnostics.com on popular sites. Be cautious and do additional research. Look for information about the Genex Diagnostics and be careful with personal information or transactions.
- Genexdiagnostics.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The genexdiagnostics.com may offer a niche product or service that is only of interest to a smaller audience.
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About Genex Diagnostics
One of the key strengths of Genex Diagnostics is its state-of-the-art laboratory facilities, which are equipped with the latest technology and staffed by highly trained professionals. This allows the company to offer a wide range of DNA testing services, including paternity testing, ancestry testing, and forensic DNA analysis.
In addition to its technical expertise, Genex Diagnostics is also known for its exceptional customer service. The company understands that DNA testing can be a sensitive and emotional process, and its staff is trained to provide compassionate and supportive guidance to clients throughout the testing process.
Overall, Genex Diagnostics is a trusted and reliable provider of DNA testing services, with a proven track record of delivering accurate results and exceptional customer service. Whether you are seeking to establish paternity, trace your ancestry, or conduct forensic analysis, Genex Diagnostics is the right choice for all your DNA testing needs.
Overview of Genex Diagnostics complaint handling
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Genex Diagnostics Contacts
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Genex Diagnostics phone numbers+1 (888) 262-2263+1 (888) 262-2263Click up if you have successfully reached Genex Diagnostics by calling +1 (888) 262-2263 phone number 0 0 users reported that they have successfully reached Genex Diagnostics by calling +1 (888) 262-2263 phone number Click down if you have unsuccessfully reached Genex Diagnostics by calling +1 (888) 262-2263 phone number 0 0 users reported that they have UNsuccessfully reached Genex Diagnostics by calling +1 (888) 262-2263 phone number
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Genex Diagnostics address4616 25th Ave NE # 180, Seattle, Washington, 98105-4183, United States
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Genex Diagnostics social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Diagnostic Laboratory Services
2 reviews
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