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Gentle Dental
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Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Gentle Dental Customer Service Phone, Email, Contacts

Gentle Dental
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www.gentledentalallentown.com

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1.9 41 Complaints
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Gentle Dental Complaints 41

Resolved “Crooks” Resolved “Unfair Billing” Resolved “Gentle Dental is the worst” Resolved “Stay away from them” Resolved “Simply awful” Resolved “Unethical billing practices” Resolved “False Information” Resolved “Never again” Resolved “Fraud alert”

How responsive is Gentle Dental's customer service?

9 Resolved
32 Unresolved

Total complaints: 41

Resolved complaints: 9 (22%)

Unresolved complaints: 32 (78%)

Almost disappeared 🫥
We're pretty sure that if Gentle Dental showed up wayyyy more often on ComplaintsBoard and paid more attention to reviews and complaints, it would lead to better results. But for now, the resolution rate doesn't show successful interaction with customers. We advise reviewers to be careful when communicating with Gentle Dental and be ready for the chance your problem might not get a response. It's also good to start looking for other solutions if your issues aren't fixed as you want.
How is Gentle Dental’s rated by patients?

Gentle Dental’s earns a 1.9-star rating from 41 reviews, showing that the majority of patients are dissatisfied with dental care.

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appointment refund insurance crown bill dentist root canal dental insurance cleaning braces tooth office money back response receptionist dental care care office manager treatment charges
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J
4:57 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

Gentle Dental Fraud alert

I have had the same issue many other reviewers have had. The up selling. They will not provide the 2 free cleanings that the insurance company allows for. According to them, everyone must have perio problems. I have spoken with Dr. Zeigler (the CEO) and he promised to work with me and now I can't contact him. His no. is [protected]. The insurance company...

Read full review of Gentle Dental and 16 comments
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Overview of Gentle Dental complaint handling

Gentle Dental reviews first appeared on Complaints Board on Jul 30, 2009. The latest review Inplants was posted on Oct 16, 2023. The latest complaint Crooks was resolved on May 26, 2011. Gentle Dental has an average consumer rating of 2 stars from 41 reviews. Gentle Dental has resolved 9 complaints.
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  1. Gentle Dental Contacts

  2. Gentle Dental phone numbers
    +1 (610) 616-3593
    +1 (610) 616-3593
    Click up if you have successfully reached Gentle Dental by calling +1 (610) 616-3593 phone number 0 0 users reported that they have successfully reached Gentle Dental by calling +1 (610) 616-3593 phone number Click down if you have unsuccessfully reached Gentle Dental by calling +1 (610) 616-3593 phone number 0 0 users reported that they have UNsuccessfully reached Gentle Dental by calling +1 (610) 616-3593 phone number
  3. Gentle Dental emails
  4. Gentle Dental address
    2015 West Hamilton Street, Suite 202, Allentown, Pennsylvania, 18104, United States
  5. Gentle Dental social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 01, 2024
Gentle Dental Category
Gentle Dental is ranked 72 among 135 companies in the Dental Services category
#70 BlizzardWhite BlizzardWhite #71 Dentist.net Dentist.net #72 Gentle Dental Gentle Dental #73 West Coast Dental Services West Coast Dental Services #74 Dr. Marco A. Munoz Cavallini International Dental Clinic / AestheticDentistryCR.com Dr. Marco A. Munoz Cavallini International Dental Clinic / AestheticDentistryCR.com

Most discussed complaints

No billing practice at all
1
(opinions to this review)
 Fraud alert
1
(opinions to this review)

Recent comments about Gentle Dental company

No billing practice at all
1
I have had this experience as well. Was it at the Vancouver Mall...
 Unethical billing practices
1
I agree, when they did this to me they blocked off the single doorway...
 Bad dental work.. Refuse to do refunds on lousy work
1
Still. Waiting. On. An. Info. On. A. Inept. Office b. Manager. Off...
 Crooks
1
I am having the same problem with the Mesa office. I was overcharged...
 Simply awful
1
I am sorry, but I have to disagree with you. Asking for $22 for...
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