GigaPros’s earns a 4.8-star rating from 41 reviews, showing that the majority of web hosting clients are exceptionally satisfied with hosting services.
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Great speed and helpful techs.
One of my site is a phpBB forum discussion board, 2nd one is Wordpress and the 3rd one is personal site with images and video with my family and me. The uptime impressed me, no outages at all and speed connection is really cool - pages upload really fast. Use Gigapros business shared hosting I must say I'm impressed with this hosting provider. Recommended.
Recommendation: Response time on tickets is fast, needed a few times some help and they fixed everything for me.
Honest people, fast servers.
The bottom line is I could not have done it without the incredible customer service of Gigapros. It is as good – oh let’s be honest – it is the best I have ever experienced. It did not matter if it was 3 am or 3 pm – and usually it was 3 am – but staff members like Alex and Nick and all the rest were there to walk you through every step and answer every question.
Recommendation: And all the time giving you the feeling they had all the time in the world.
Good host for my personal projects.
I've always had prompt and helpful service from Gigapros in my personal projects, so I recommended them to my company when we started building a new site. We launched that yesterday, migrating our website over from another provider while keeping our mail servers with the other guys. The domain records stayed with the other guys, and we had issues configuring them. Techs replied fast and solved all the problems appeared. Thanks a lot for a good hosting service. Steady so!
Recommendation: Techs replied fast and solved all the problems appeared.
Reliable provider!
Since moving to Gigapros i have had nothing but peace of mind. They seem to appreciate how much our success depends on them delivering the goods. When I contact support the reaction time is awesome and the way these people are willing to work with/for you is amazing. Nick from the live support area was absolutely fantastic i cant praise him enuogh.
Recommendation: I asked question after question for almost an hour and Gigapros answered all of them and in plain english as i am very new to website, domains and hosting etc.
Happy with this hosting provider.
The chat help is fantastic and I have been very impressed with how quickly they have responded & helped. They could not have been more helpful. I was lucky when I found them. Gigapros is the best web host, because they helped me a lot with migration my stuff to them, they helped me a lot and made setup for me. Fast servers, polite support, good prices.
Recommendation: I have no plans to change my hosting provider in near future.
Nice vps accounts.
When I get all the things cleared, gigapros support replied to all my questions, I have decided to order vps account. After I purchased an account they then set it up the account immediately.. But the good thing there is they are going to transfer my sites to my ssd vps hosting account as much a possible.. Then after a few hours all my site are setup all necessary actions needed for my sites have been done.
Recommendation: I’ve used Gigapros web hosting for more than five months for my clients’ websites.
It sounds like you're pleased with the quick setup and support from GigaPros. If you're satisfied with the service so far, consider sharing a positive review on public platforms. If you encounter any issues later, ensure you maintain clear communication with their support team to resolve them efficiently. Keep any important details or communications for future reference.
Affordable vps solutions.
The VPS hosting solutions Gigapros offers are really excellent and cheap. Good service. I use the site to run my business online selling different laptops and check e-mail on it everyday, and their network performance is about as fast as any of the other services out there, but for about half the price. Got 10% off the price having purchased 3 months VPS plan.
Recommendation: The access to standard unix tools is great. Thank you, Gigapros!
Nice vps hosting with discounts.
I highly recommend Gigapros web host to anyone. This web host goes above and beyond all other VPS hosting that I've tried. I've tried many. If you ever have a problem then you can be assured that their team support will have it fixed in the quickest possible time and they even go out of there way to help with problems that technically are not theirs and there are not many hosts that will go to those lengths for their customers.
Recommendation: I paid for a year and got 25% discount. This is cool.
My expectations are exceeded.
I spent over 2 weeks looking at various VPS hosting providers in US, comparing hosting plans, features, feedbacks. Having searched Gigapros via Google, decided to try their VPS as the pricing was nice and also most of the reviews were positive. My expectations are exceeded. Also found 10% off discount on their VPSs while I was browsing hosting discussion boards. The techs helped with setup and explained everything I needed to know. Thanks.
Recommendation: Outstanding reliability, top notch performance, and friendly hosting service.
The pricing is cool.
All I wanted was up and running website and adequate support. I have heard of Gigapros from a friend who is really happy with their services and right before I was about to give up, I decided to give it a try. I have not used any of the tools provided, but they have them and that is what matters to me right now. I am excited to start learning. The support staff were so kind, and even transferred my my personal website at no charge.
Recommendation: The pricing is cool. Recommended!
The support is more than excellent.
Double thumbs up to their hosting solutions. Needless to say I have had to contact Gigapros hosting provider on a several occasions and I have never been kept waiting. Management was responsive when informed of the problems. Long term experience with managed servers has taught me that the most important thing is quality of service, particularly quality of support. The support is more than excellent.
Recommendation: Strongly recommend it to everyone.
Glad to deal with them.
Gigapros is not only the most affordable US VPS web host out there, but the uptime has been great, and I'd say it has been over 99%, and my site hasn't gone down in months. I've been working hard these days on my website, so often have to upload and rest of stuff related to database, emails. Techs are very helpful. The customer service is outstanding, the services included is amazing, and the price is unbeatable.
Recommendation: They have no setup and hidden fees.
Truly amazing.
Truly amazing. There has never been a problem Gigapros couldn't help me with. and so you know, every problem to date has been mine. There has never been a problem at their end. flawless operation. If there are any other problem, they will connect to the client machine through logmein account and they will fix it. So I am still very happy with them.
Recommendation: Easy set-up in control panel as well.
Reliable hosting for musicians.
I have to say Gigapros support is awesome! I'm an older musician, trying to wrap my mind around web design and the whole internet thing, so I need a lot of support help. This web host is an asset for your business. I had to contact support in the process of moving, and they got back to me within minutes especially at 1 am at night and 8am the next morning on a Sunday! All sorted within minutes too. That's service.
Recommendation: They don't pretend to be the most stable US server hosting service, but they do succeed in their goal.
Prompt, patient and helpful.
Transferred a domain and asp.net website with an internal WordPress blog and a branded short name domain to Gigapros US VPS hosting provider. As a non-tech administrator, I found their service and support prompt, patient and helpful. I have never had one problem, there has been no downtime and every time I have a question it is answered quickly in most cases over Skype right away.
Recommendation: Thanks.
Awesome vps hosting.
I've had a few outages, since I'm a total beginner at this, and we are in a time zone at least 8 hours different from Gigapros vps hosting. But the answers were there quick as lightning, every time. Recommend their hosting to others cos their work is great. There were a couple of times the customer support person did not have an immediate answer but told me he would find out right away.
Recommendation: I'm moving another of my site to them this week, because I am happy with my experience.
The connections are always reliable.
I'd like to express the point that Gigapros is worth to try - their cheap VPS hosting service is based on quality. It has fantastic customer support who will help you with all aspects of getting your site up-and-running and the connections are always reliable. In a whole year, there was only one hour of service outage total. And the price is unbeatable. Thank you for everything!
Recommendation: It has excellent pricing, a useable panel, fine customer service (I'm sure there are exceptions).
Best host for any site.
I'd recommend them to anyone looking for their own bit of space on the internet. For those wanting to run a business from a Gigapros account just remember you are only paying a USD 20 month for VPS and if you need super high performance and 100 uptime then you need to spend some money and do it properly. Too many times I see people expecting enterprise level servers and support for web hosting cost.
Recommendation: I've gotten amazing service from them.
Just amazing service at a very sensible price!
The best part of being a Gigapros customer is that they are civically responsible in that they promote non-profit businesses and encourage their customers to help them find new and innovative ways of contributing and donating to a variety of cause. They have offered us great service and we have never had any downtime issues.
Recommendation: Our website is always up and running. Billing has always been on time and correct.
Reliable web host.
When I purchased my first domain, I wanted to know where I could get much disk space and bandwidth for an affordable price. I asked a dozen of questions about this on a number of webmaster forums and not surprisingly, I found Gigapros was quite a common answer. I decided to try out their shared hosting and see if the hype was well worth it. Since then, I have been impressed. Not only do I have the best of services to help me out but the service is superfast.
Recommendation: Honestly, speaking, I too would recommend Gigapros to anyone that needs a reliable web host service provider.
GigaPros Complaints 1
Gigapros review: solid service, sneaky pricing
Yo, so I was checking out GigaPros for a dedicated server and they got this deal for $34 which is pretty dope, right? But then I found out that if you want CPanel, they gonna charge you ANOTHER $35 a month! Like, what the heck man? That's some duplicitous pricing right there.
But honestly, besides that, their service seems pretty solid. They got good uptime and fast speeds, which is all you really need in a hosting provider. Plus, their customer support is pretty responsive and helpful.
Overall, I'd say GigaPros is a decent choice for a dedicated server, just watch out for those sneaky extra charges.
The fact is, Gigapros has some of the best customer support I've ever encountered. They're awesome, fast, and thorough. In fact, I never waited more than an hour, even when submitting support tickets at 6 in the morning on a weekend.
The best web hosting provider in the market by far! Unrivalled support with amazing prices and to top it all off an easy to use system! Gigapros has impressed me from start to finish: it's very affordable, and I thought that'd come at the cost of customer service.
Been a very, very satisfied client of Gigapros for nearly 4 months. They have serviced my site, helped me with website problems, assisted us with when we goofed up the website, helped with marketing and various problems with computers. In all these months, they have been readily available promptly for assistance.
Fully impressed with the speed and uptime. Gigapros hosting provider has been nothing more than awesome. It has been working fine for my website - always online. The customer tech care service is the best out there, all their live chat agents are extremely knowledgeable, and they always resolve any issues I have with my hosting.
This is my 1st domain and I had to seek tech help 3 times via phone and chat. Gigapros was able to correct my mistakes and walk me through the process and explain so easily that I will be able to do it myself in the future. I paid only $140 for a year of hosting, and they taught me something new!
Pricing - 1st thing to grab anyones attention. Low-cost ssd hosting accounts and great specs drew me in. Support - willing to work with customers. If you have special requests on something they do the best that they can to give you what you need. Tech support replies within seconds. Thanks, Gigapros web host.
Recommend Gigapros web hosting to others. Their network uptime has always been in the high 99%. The control panel is easy to use and intuitive, as is their account and billing interface. I am very satisfied with this service and will recommend it to anyone.
Recommended. Gigapros customer support is wonderful. They respond promptly to emails or you can use the Live Chat. I had a problem at 10 PM one night and got help without waiting at all. AND the problem wasn’t even with Gigapros, it turned out to be the port server from my ISP. This is one of the best hosting services for OpenCart.
Other web hosts could learn a bit from Gigapros on pricing, technology and excellent customer service. I'm new to all this & I have to say that Gigapros has the best customer reps and support! The staff is always pleased to help, and are very prompt in helping to sort out any issue's that may arise.. ie: my mistakes ... Many thanks to the staff.
Incredible hosting provider. Great selection of included scripts, cPanel, MySQL control panel. Gigapros has fantastic prices on the VPS hosting packages, the tech support is friendly and reliable, and the features available in the user control panel are nothing short of unbelievable.
Is GigaPros Legit?
GigaPros earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
GigaPros has received 39 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
GigaPros has registered the domain name for gigapros.com for more than one year, which may indicate stability and longevity.
Gigapros.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gigapros.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Gigapros.com you are considering visiting, which is associated with GigaPros, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for GigaPros have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
GigaPros website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
About GigaPros
One of the key features of GigaPros is their commitment to providing top-notch customer support. Their team of experts is available 24/7 to assist customers with any issues they may encounter. Whether it's a technical problem or a billing question, GigaPros' support team is always ready to help.
In addition to their exceptional customer support, GigaPros offers a wide range of hosting solutions to meet the needs of businesses of all sizes. From shared hosting to dedicated servers, GigaPros has a solution that can accommodate any website or application.
GigaPros also takes security seriously, implementing a range of measures to protect their customers' data and websites. They use advanced firewalls, intrusion detection systems, and other security measures to ensure that their customers' websites are safe from cyber threats.
Overall, GigaPros is a reliable and trustworthy web hosting company that offers a range of hosting solutions and exceptional customer support. If you're looking for a hosting provider that you can trust, GigaPros is definitely worth considering.
Overview of GigaPros complaint handling
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GigaPros Contacts
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GigaPros emailssupport@gigapros.com84%Confidence score: 84%Support
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GigaPros social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 20, 2024
Most discussed GigaPros complaints
Gigapros review: solid service, sneaky pricingRecent comments about GigaPros company
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