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Global Knowledge Training Complaints 1

ComplaintsBoard
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12:53 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Global Knowledge Training Very poor teaching

I took a Global knowledge PMP Boot Camp in May of 2012. This was a five day camp in Vancouver which cost around $3000. As a contractor I also took time away from work so the price was pretty steep.

I talked to Trina Brown at Global knowledge and asked about the course and what the pass rate was. I was looking for something pretty solid and she indicated the course had a very high pass rate (98%) and that the she had only know of one person who had failed.

So I went ahead and started the class. We ended up with about 2-3 hours of actual instruction and the instructor didn't seem to really care about our understanding of the material. Between hearing about how much PMI is a money scam and how his understanding of project management I started to realize either the exam is really easy or we are all going to fail.

After the course 5 of the 6 classmates took the exam only 1 passed. So we ended up with a 20% pass rate. Now Global knowledge offers a guarantee, but you have to take the time off again, and no guarantee that you will get a better instructor.

We complained to Global Knowledge and and were told even though the ADMIT this instructor fault they won't help us out in any way. We have waited over a month and Brooks, Bill, Trina and Rachel have all given us the run around. They have basically stalled us into paying more for their services

So be weary of these guys they will put anyone in to teach a class because once they have your money it's all about that. They have zero interest in keeping people happy and have put policies in their terms to protect themselves so they can deliver a crappy class and charge thousands for it.

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Martin Marsh
US
Oct 01, 2018 8:59 am EDT

I'm glad you wrote your post.

Truth is all these 98% - 100% pass rate score are a sham!

The real pass rate for first time is close to 50%. They calculate their pass rate on student notifications to them... most people who fail don't report, those who don't take the test don't report, etc.

Most exam prep does not prepare you for the real exam with many confusing and ambiguous answers.

That's the reality of the PMP, not what these company's would have you believe!

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Annoyed12345
Hillsboro, US
Jan 23, 2014 4:09 pm EST

I had the same experience

Is Global Knowledge Training Legit?

Global Knowledge Training earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Global Knowledge Training stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Global Knowledge Training's reputation as a trustworthy leader in their field. Customers can rely on Global Knowledge Training's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Global Knowledge Training. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Global Knowledge Training resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Global Knowledge Training has claimed the domain name for globalknowledge.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Globalknowledge.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Globalknowledge.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Global Knowledge Training have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Global Knowledge Training and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Globalknowledge.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Global Knowledge Training.

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Overview of Global Knowledge Training complaint handling

Global Knowledge Training reviews first appeared on Complaints Board on Jun 27, 2012. The latest review Very poor teaching was posted on Jun 27, 2012. The latest complaint Very poor teaching was resolved on Jun 27, 2012. Global Knowledge Training has an average consumer rating of 5 stars from 1 reviews. Global Knowledge Training has resolved 1 complaints.
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  1. Global Knowledge Training Contacts

  2. Global Knowledge Training phone numbers
    +1 (877) 203-8091
    +1 (877) 203-8091
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    Customer Service
    +1 (866) 825-8555
    +1 (866) 825-8555
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    Technical Support
  3. Global Knowledge Training emails
  4. Global Knowledge Training address
    9000 Regency Parkway, Suite 400, Cary, North Carolina, 27518, United States
  5. Global Knowledge Training social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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