Global Vacation Network
Reviews and Complaints

Roughly nov 2016, attended anfree vacation seminar about saving money on traveling and accommodations anywhere in the world we want to travel also a free tablet. Several times throughout the seminar they couldn't express enough how this wasn't a time share and that we could cancel anytime without being penalized and owe nothing. Initially we went to see about the free trip with no intention on purchasing anything considering we had just moved and were on a budget therefore was in no position to purchase anything. After the seminar I browsed a couple displays waiting to receive my free tablet so I could leave. A sales guy approached me with offers and told him was not in a position to be purchasing anything. He said if he could sign me up for 0 down and low monthly payments cancel anytime without being penalized or owe anything else he again made it a point to say this was not a time share and we could cancel anytime so I thought it seemed ligit at the time so like a suckered I got pretty much bum rushed next about 4 other sales people show up all explaining and basically twisted my arm to sign the contract before the end of the contract I was told needed to pay small fee after already being told 0 down so I got a littlupset but paid the small fee and went on a _my business couple days later noticed a 400 dollar charge on my bank account which put me in negative and took 2/3 of my incoming check after that I knew I had been scammed contacted them immediately and iook almost 2 weeks to finally get ahold of someone I was told that I had 3 days to cancel and once the 3 days was up could no longer withdraw from contract and payment needed to be paid in full so then they kept trying to charge my account over 4000 for a time share I was never supposed to be paying for.

We never received our free vacation they took 95 dollars out of my account and want us to pay 43 bucks a month we were lied to and mislead this company told us we could pay 129 for a week vacation where ever we want to go. They lied to us and took our money the sales man name is Dan hall we looked on there website and we can not take a trip for 129 a week

on 4/11/15 we were strong armed into buying a vacation plan. I took copious notes on all the rules during the meeting. We were told if we don't make our money back in 5 years, we would get a refund. Well, we only used the 1 free week at a condo in Orlando and it was just awful. Moldy bathroom, torn screens, an iron which did not work properly and burnt my clothes, ants crawling around the unit, and much more. Since that trip to Windsor Palms in 2018, I am extremely reluctant to ever try another property. We were also not informed there are no accommodations which are dog friendly making use of this program almost impossible since we have 2 dogs. BTW, there were many dogs at Windsor Palms! I had gone back to the office where we signed up for this plan and it was empty shortly after our presentation. Nobody could tell me where they all went. I Called the main Global Connections and nobody could help either. I want to know how to get a refund and give back this terrible vacation plan . I don't pay the annual fee unless I use the program but I will have a hard time ever using it and wasted $4496 to sign up!
I believe our membership number is GD012941

On vacation, we were stopped by a trolley vendor and asked if we wanted to get a free $50 Visa. We said no, but he kept pitching...we ended up with an offer for "guaranteed" $100 Visa, $100 Restaurant card, 2 seats on a local sunset tour boat, and 2-3 nights free in a hotel. Not one minute more than 90 minutes, he said, no payments required, no signing of documents. Just "watch a 90 minute video about a new travel website", he said. Oh, and free refreshments, coffee, etc. What the heck, we had nothing to do the next morning.
We arrive at the site next day, and they tell us to be prepared for a 2 hour presentation. I protest that we were told 90 minutes.The receptionist says "Well, the presentation is 90 minutes, but they need at least 10-15 minutes with "Our Salesman" afterward. Red flag #1. As the receptionist is filling out our secont "registration", I note that we are only getting a Visa card and a Restaurant card (which turns out to be only a discount card at certain restaurants...not a $100 gift card). I ask her where the sunset cruise and 2-3 night hotel stay are...Flag #2. She says she must discuss with sales manager. Comes back, oh, no problem, you get the cruise and the hotel stay. You are seated with a salesman, in a room with other couples. The salesman works you for 15 minutes. The presentation is slick, and well engineered. They even show a clip from the movie "Up" (wonder if the Producer knows that?), designed to shame you into taking a vacation before you die! Amazing. They flash the names of major hotel chains on the screen, and show you super-luxury sweets. They tell you you can pass it on to your kids (beware of fees). The emcee is a professional salesman to the max, a little too slick for my taste, but that's what he does. They show you all the "Today Only" prices, which start lose to 20K for a full membership, discounted today only! I confess, I was interested a bit, but told the salesman I wouldn't sign anything until I check the company out online. So (surprise) he gets the sales manager. No credit check, and adjustable terms, he says. No, I say, I want to check you out online first. Ok, so use our computer right now, he says. OK, enough pressure. No, I say, we are now 100 minutes in, and I want to go back to vacationing. One more pitch...fee is a fraction of the original, for a shorter term. No, I say, we are done. Finally, fish off hook, he says ok . He gets our "folder", we get our Visa card, Restaurant discount card, and vouchers, and we are back in the sun.
Thank God we did not bite. Please check out the online reviews of this company. Lawsuits in multiple states. Don't believe me...check out the reviews. I will end on a positive: Visa card appears to be good. The sunset cruise voucher worked with no problems. The Restaurant Card is a discount card...

Global Vacations is a complete SCAM. We were unable to cancel within the 3 days. We have received absolutely NOTHING AFTER A COUPLE OF YEARS ALREADY! After realizing we were not able to cancel because no one would call us back or answer our questions, we were afraid to not hold up our end of the bargain. We paid a $500 deposit have paid monthly over $160/month with absolutely NOTHING IN RETURN. We have been promised airline tickets several times to NO AVAIL. We are looking into legal action. DO NOT USE GVN.

In the mail I received an advertisement for free airline tickets and accommodations. Obviously, when something sounds too good to be true, it usually is, but I called to get the details. The person I spoke to on the phone stated that indeed these were free tickets, there were no black-out dates or restrictions etc. etc. So me and my wife went in to hear the sales pitch. 2 hours later, after a "seminar" and an obnoxious one-on-one pitch, we finally convinced these people that we didn't want to pay the thousands of dollars to join their club, we just wanted the free airline tickets. When we got home and reviewed the "gift" we found that we had been lied to. The tickets come loaded with restrictions and black-out dates! You can only travel on a Monday, can't be within 7 days of a HUGE list of holidays, you send in the top 3 locations and dates you want to travel and they will grant you whichever they please etc. etc. These people will lie to get you in, and then try to pressure you to spend exorbitant amounts of money. If you're like me, and hoping to just score some free stuff, DONT WASTE YOUR TIME! These people are liars.

As a former employee I will say that they are not the worst club out there... they were quite honest about the fact that their inventory was last minute cancellations and leftovers in the industry. So if that's what you can live with, and are free and open to going wherever they send you..its a great deal and you'll get into condos for sure. The problem is, that they are scam artists, and the reps dont know this while they are working there. They take your money, and never pay the reps. The pretend that you cancelled your contract or defaulted on your payments, and they keep the commissions. There is also no salary. They don't own ANY resorts, so they are a roadshow, which moves around from city to city, so when the complaints get too high in a city, they move on. Availability is scarce, that's why it's cheap. If you're happy with Orlando and Mexico every year...then go ahead, it's good.

Well, here I sit, comtemplating mailing this "Registration Information Form" for my "free" airline tickets in the amount of $1, 229.00, which I am suppose to receive due to attending the GVN 90 minute presentation to become a member of Global Vacation Network. No. 1, this setup is exactly like time share pressure, even thought they made it a point to say they were nothing like time share pressure. Since I have been to a number of Time Share 90 min sessions (which I did receive the promised gifts) to sell me a time share, which has never happend, I was very familiar with the process. Now, I think I'll save a stamp, and not even bother to mail this Registration Form for the free airline tickets. I belive the otther reviews when they say they were sent through more changes and expenses to get the free airline tickets. Maybe I better mail this form in, so that I can build a BBB case against GVN as well! Buyer beware!

We watched 90 min presentation and were not impressed. In the session after salesman managed to sell us a package for close to $3K. Since I can cancel within 3 business days, I did not worry too much since I had time to research. I did research .In Florida alone they had 182 complaints, other rating was Poor to Awful.
I faxed cancellation and called to confirm. This is where they started to play the game. Department is in the meeting, call later. Person is out, call later. Finally I got to the right person and after I asked for confirmation of cancellation, they did not ask me for name or ID # like they usually do but for fax confirmation number. I told them in addition I will mail certified copies. Mail clerk at post office told me that zip does not match the address. I had no doubt now A SCAM. I immediately called the credit card blocked (disputed) the payment.
Enter this deal at your own risk.

We received a letter in the mail from US airlines, signed vice president Joanne Cane, saying that we had won an award for 2 round trip tickets in the continental US. We called the telephone number [protected]) and were told that we only had to show up at a suburban location with a photo ID and credit card to pick up the tickets. They said we were GUARANTEED the tickets at no cost. It took us two hours to drive to the suburbs and find a non-descript building that had no visible address. We arrived late and were told that we had missed the 90 MINUTE presentation that was required. There had been no mention of a presentation. They told us we had to reschedule even though they were there, we were there, what's the problem? I told them we had driven a long way and had been given MISLEADING INFORMATION. Mr Cote the project manager told me to grow up, told me that I had no right to ask to talk to a supervisor or someone in corporate division. He said I had no right to complain. He slammed the door on my finger and threatened to call the police. I am a young woman who has attended ivy league schools; I have NEVER BEEN TREATED SO OFFENSIVELY. At best this will be a total waste of your time, better spent doing anything else. At worst this will be an infuriating experience where you will meet truly disgusting individuals whose aim is to cheat, lie, and steal. Obviously, you should not expect to get anything positive out of this. DO NOT CONTACT this company. DO NOT DO BUSINESS with this company. All positive reviews on this site must be lies. I have talked with them face to face and they are not an upstanding group. It is A SCAM.

My wife and I went to a presentation for this vacation club. They promised us two free airline tickets if we attended worth up to $1400.00. When we finished the general presentation and pressure one-on-one sales pitch, we told them that this was not for us. We asked them about the plane tickets, they told us we need to fill out the bonus sheet and they would send us the tickets.. SURPRISE.! It is impossible to get any tickets. We made multiple phone calls and all we got was a run around.
They also gave us special vacation "gifts" but if you try to redeem them, they all have an upfront fee.
If you get one of these notices that 'You qualify for two free ticket" DON'T WASTE YOUR TIME.!

We went to a presentation in May of 2011 and as this posting have gotten nothing from this group. They promised a buying club there we could purchase product a very reduced rate I tried a toro mower ( not available) then a Vizio 55' TV ( not available ) and so on. all they has was off brand products, not a large selection. the we got a Hotel dicount card, tried to stay in Schaumburg IL. they gave us Motel 6 Not a 5 star as they advertised. We have tried to stay in Wisconin, . Florida, and the dominican Republic had nothing available. All I want now is our money back.

We have been members of GLobal for probably 15 years. We have used their services for 20-25 vacations all over the US and Mexico including inviting friends.There is a system to using their program and it takes some adjustment. They do not have access to every resort in the US. We have used a Michigan resort at least three times in the Fall.
We also questioned our initial investment and went thru some rough bumps with staff. We do realize the program has helped us visit areas we probably would never have visited, as well as helped us to afford condos and resorts we would never afford to visit.
One thing we would advise is to always use the quantity of stars per member year...that is the way to get the most value of your membership.
We realize one must be flexible as to dates and locations svailable. We have learned to be patient as everything works out in the end.
FYI our promotional gift was a canned ham :-)

On Tuesday August 3, 2010 @ 6PM I attended a Global Vacation Network presentation. The execution of presentation was memorable and exciting. I was planning on contacting Global Vacation Network for membership at a later date when my financing were available. In the meantime I decided to check on the company's ethics through the BBB on line website. I was stunned to see a "C" rating when the speaker announced clearly the company was "A" rated through BBB. Now I felt taken. Next; I made a decision not to be a member when I tried to go on their web site (www.globalvacationnetwork.com) to check on their accommodation locations, since they show us beautiful slides of the beach and scenery from mountains tops through out the world.
I could not check on anything since they make you become a member in order to have access of their information. This was the 2nd let down.

In addition I tried to redeem my gifts.
1- Preloaded Visa Card worth $75.

2- Retail Rebate worth $300. thru PPI the company who sponsors Global Vacation Network. I could not redeem my gifts due to the complications in filling out their registration form on line.
You must have a scanner to scan your original gift certificate. Must upload IRS Form W-9 (do not want to give my Social Security #)
Must upload copy of your government issued photo ID. Ok, now I've given my life away for what? Next; I was given a GVN Premium Incentive List of items to choose mine to kept. You have 7 different incentatives to pick at least 2. I am still working on this since I have to go through an online site @www.gvnrewards.com where all is explain, you will have to register your incentive gift within 30days. No problem, Right

WRONG all incentives gifts come with a refundable $50. or more good faith deposit.
2nd choice; a bonus Gas card $300. you think you will get a Gas card for $300. and you are on a roll here. Nope guess again, $25 back each month with a $100 minimum monthly purchased required. What does this all mean? Make it simply you offered a vacation, just for showing up and staying 90 minutes for a presentation. You offer the Gas card because I drove 45 minutes each way. So why do I feel violated?
I don't think I should give my indentity to anyone and I surely don't think I should spend $100 for $25 rebate coupons. I will inform you I spend more than $100. a month in gas and when a $300 gas card was offered it was an incentive for me to drive 45 minutes each way just for the $300. Gas card.
Global Vacation Network you are a disappointment and I will let all who ask about your company how deceptive you are. Check on your BBB Rating it is "C" not to be confused with "A" those who maintaining an "A" are worthy of staying in business.

Many of the complaints I have read on here are pretty much on the money with what we experienced with the Global Vacation Network. It is a well orchestrated sales system that actually had us buying the basic product. To the local office and staff's credit, when we changed our minds and came in the next day to undo the deal, they seemed polite but indifferent. Our deal was undone and we took our "free airline tickets" voucher and started the process of redeeming them. This is the part of the sales pitch that is the hassle. Between sending in the vouchers, waiting for a response, reading all the fine print with the "additional fees you will need to pay", then waiting some more, then sending MONEY for the "free tickets or hotel rooms" it became a waste of time. We have now just given up, saved our deposit money and written the whole experience off. I do not recommend the experience to anyone who is on a budget, and thinks this vacation club with all its restrictions, deposits, and limited locations will be a great deal. It may be for people who have already been in timeshares, still have money, and are willing to alter their vacations to meet the guidelines of this club. Don't expect ANYTHING for free. You will find as the old adage says, "nothing is free".

Received postcard in mail from Gobal Vacation Networks concerning a presentation and free 5 day Bahamas cruise - no obligation. No mention of any fees made on the card or when the reservation for the "seminar" was made on the phone. Said "what the heck" and proceeded. The presentation took about 1 1/2 hour of so-called "cheapie" rates for hotels, cruises, airfares but no specifics. Global Vacation Networks wanted about $7500 as membership fee - pone-time offer. Otherwise fee would be about $10000. No more specifics were discussed. We said "No" and got up to leave when they sent another guy named Sean who tried to pressure us into buying. He would not takle "No" for an answer and we again got up to leave and he wouldn't stop his pitch. We were almost afraid that he would physically try to restrain us but he fortunately did not do so as the scene would have gotten very ugly and more confrontive than it was. As we left they gave us this voucher to sign and send in. It would have amounted to a $600 fee paid in advance (not free) for an undisclosed Carnival 5 day Bahamas area trip. We can get the same from our travel agent so we did not send it in.

Essentially a bait-and-switch and a most unpleasant one at that.

Name: Global Vacation Network
Phone: [protected]
Fax: [protected]
Address: 2849 Executive Dr Ste 100
Clearwater, FL 33762
Website: www.globalvacationnetwork.com
www.yourgetaway.info
www.gvnrewards.com
Original Business Start Date: November 1998
Principal: Mr. Tom Lyons, President
Customer Contact: Mr. Tom Lyons, President - [protected]
Type of Business: Travel Agencies
BBB Accreditation: Global Vacation Network is not a BBB Accredited business.
Additional DBA Names: GVN Florida, Inc.

Global Vacation Network did not give us what they had promised if we attended their sales presentation. Here is the letter I sent to them, with the details.
Attention - Andrew Lyon
Saturday, August 7, 2010 4:14 PM
From:
"FloridaGoldenGirl"
View contact details
To:
[protected]@gmail.com
Cc:
"regina rosa" , "spouse"
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please contact Andrew Lyon at [protected] or [protected]@gmail.com prior to contacting BBB.

Dear Mr Lyon,
I saw this note at the bottom of the BBB post on Global Vacation Network, so I am going to do it - contact you before filing a complaint.

We were solicited for a sales presentation by your company and told that we would be given a free gift choice of many possibilities if we did. We drove 40 miles to the presentation, and listened honestly and intently. We decided to pass and not purchase because of the manner of presentation from the sales people - good cop/ bad cop, call in the second string, then call in the head pitch man - it did not put confidence in our hearts, neither was there anything much about the standing of the company i.e. BBB documentation. Nor were we shown a www. site for us to use with the company.

We decided to wait to see how GVN handled itself over time thinking maybe in the future we would make such a purchase. It was also expensive to our thinking.

We were still potential customers at that point but then we contacted Millennium Travel for our ''free'' gift. There was nothing free about what they had to offer us. Expensive service charges and fees, the fee for the cruise was just about the purchase price of a cruise itself - we know, we checked - and it was also almost impossible to make a claim for a gift anyway, Millennium had so many restrictions that it made it into a crazy game to even try to collect our ''free'' gift, that turned out to be anything buy ''free''.

I shall scan and send you a copy of the ridiculous requirements of Millennium plus they wanted an upfront fee of $50 each to be sent in just to talk to them. Now, this is the company you have chosen to handle your gift program, that make you responsible.

It is obvious that they/ you do not want people to collect their 'free gifts' that are not free at all. Is this anyway to run a company ? Sure, if you are running a scam company that does not deliver what it promises.

We never got our gift for attending your sales presentation, because of the insanely complicated requirements to even apply for the gift. Also, because I was not about to send a money order into this Millennium Travel - WHO send a money order these days ? Only someone who does not have a bank account and checking account or a credit card. Poor immigrants send money orders home to their family in 3rd and 5 th world countries, besides, then Millennium can say they never received the money order nor cashed it. That puts it back on the customer and they better have sent it registered return receipt, (like I always do ) and have kept the receipt and made a copy of the money order. Most people don't.

Millennium can then just say they never got it. That's what Certs/ Lucien Co does and we had to file through the State's Attorney's office to get our money back, even with the registered return receipt and the copy of the money and verification that it had indeed been cashed. This shouts SCAM !

Now, here we are. We never got the free gift we were promised for attending your sales seminar. We got instead a paper that dumped us over to Millennium Travel and a flyer THE COMPLETE GETAWAY/ PACKAGE that I just descried to you.

Another huge issue here. If we had been told that the 'free gift' was really a discount plan program with fees and complicated confirmation requirements, we NEVER would have attended the sales seminar. The was never mentioned until we got the crazy complicated list of requirements from your business partner, Millennium Travel. Copy enclosed.

We want what you promised. The choice of a free gift that is free. We fulfilled our part, now, your company needs to fulfill it's part.

Regina & Jose' Rosa
9240 SW 165 St
Miami, Palmetto Bay Village,
Florida, 33157
[protected]