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CB Unauthorized Charges Glu Unauthorized Charge!!!
Glu

Glu review: Unauthorized Charge!!! 77

M
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4:29 pm EDT
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I have never heard of this place yet still have been charged by this place! Dont even see a way of contacting them!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

77 comments
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jonais
oak grove, US
Dec 16, 2011 2:03 am EST

I have 10 unauthorize charges on my debit card. I did not authorize this. I cant seem to find anyway to contact these people. All I want is my money back. I dont even know who or what this is. Please help me resolve this problem. Thanking you in advance.

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cheryl harbord
Naples, US
Jul 18, 2012 7:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was billed 3 times in 2 days for 37.99, 24.99 and 17.99 on July 15 and 16th. These charges are not authorized and it caused my debit account to overdraft. It has purchase number on all three of [protected]. Please credit my account the total of these charges for I didn't purchase any of these

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ren25
Watsonville, US
Nov 08, 2012 4:51 pm EST

I was charge three times this past month for charges I have no Idea of and would lke to get that money refunded to me

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Nic1972
Cowra, AU
Dec 19, 2012 4:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Please help! This company is deducting $55.99 from my account every fortnight and I don't know what for! I can't contact these people! How can they do this?

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Drena Francis
Cincinnati, US
Jan 07, 2013 5:24 pm EST

I have a ton of small charges, with a total of $54.73 charged to my account. I am going to disbute the charges through my bank.
Do not deal with this company for games etc. They will rip you off! I had to cancel my credit card to stop them!

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Dee from FL
Riverview, US
May 16, 2013 4:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have 18 charges for $1.99 and .99 on my bank account and haven't ever played any game on Google. I have NEVER authorized Google to deduct from my credit card. It was canceled today to stop the daily charges. WTF is all this about. No wonder Google has so much money!

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Kimberly m
Belleville, US
Jun 22, 2013 3:19 pm EDT

I was charged 3.99 on an unauthorized google/chcaus 6/22/23 I will be disputing this and reporting it to my bank

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byronwolf
Highland, US
Sep 25, 2013 5:22 pm EDT

i was charge today for $1.99 too

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byronwolf
Highland, US
Sep 25, 2013 5:23 pm EDT

i was charged $1.99 today

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Terrianns
Springfield, US
Sep 30, 2013 12:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'VE HAD SEVERAL CHARGES FROM CHCAUS TOO AND ALSO HAVE NOT AUTHORIZED THESE PURCHASES!
AND, WHAT AM SUPPOSEDLY PURCHASING? MAKE IT STOP!

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Doug Crawley
Dayton, US
Oct 12, 2013 9:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been charged 29.82 over a 2month period. I'm 53 years old and can't even work a computer. My daughter found the charges on my statement. I would like these charges removed please
My name is Candace Crawley
975 Riverbend Dr
Dayton. TN. 37321
Thank You !,

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L Tucker
Lerna, US
Nov 01, 2013 8:06 am EDT

My debit account was charged $19.99 and $2.99 today for this website. I have never been here or purchased anything. I did not authorize these charges and would like it to stop being deducted from my account. I would like my money refunded to me.

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debmcel
Newton, US
Nov 18, 2013 12:17 pm EST

my credit card was taking and and i hadf about 7 different account charge on e so please take this of and i had my card replace i did not do ths and ilive by myself so someone did broke in my house and could did this when they stole my card and otherthings so m banks knows this and i would nt want this taking out please r put back in i am a older lady that live on s.s. and this is so bao me i can not have money taking out without knowing about it i can, t ay my bill as it is now god frbid for peaople to take your card and do this to me ae anyone i hope in god fat u willdo the right thing thanks debbie

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Jessica Sanchez
Ribera, US
Dec 06, 2013 12:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been charged 2.43 from this website n I have never even heard of it! This is the first time it has happened n I want it to stop! Thank you!

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lukester89
Indianapolis, US
Dec 17, 2013 3:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My name is Luke Samples and my account has been charged 3.49 today and also charged me that yesterday and I was also charged 4.99 twice on dec. 14, 2013 from something called google.com/chcaus and I don't understand why cause I don't mess with anything like that and I don't buy items online and don't understand why I'm being charged these amounts and would like to find out if there's anyway in getting a refund

Sincerly,
Luke Samples
Contact info: lsamples@ymail.com phone # [protected]

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VicDamone619
Plymouth, US
Dec 29, 2013 12:40 pm EST

I have been charged $4.99 to my debit card and I have no clue on what the hell this is and I want my money back and I will be getting a hold of the better business burrow about this cause this is some ###...

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Jacqueline25
Boise, US
Dec 30, 2013 3:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have all of these random charges and i do not know what they would be for but they are bogus and i want them removed!

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Şerif Nadir Soyaker
TR
Jan 04, 2014 5:37 am EST

I have been charged more than 150$ shorter time than 2 week.is there a possibilty to refund ? please contatct me

nsoyaker@gmail.com

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CG2
Elkton, US
Jan 09, 2014 1:49 pm EST

I myself made purchases while playing a Rovio game, and it actually charged me 3 times over at $9.99 a piece, I only completed a successful payment one time, please email me at

Chris.m.grapes@gmail.com

So i can be refunded, thank you

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octoberskies1
Tuttle, US
Jan 09, 2014 5:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was charged $4.99 13 times and $9.99 7 times on 1/9/2014 and I need my $134.80 put back into my bank account it has put me at $0 in my account and it is money I need to pay my bills... I only download 2 games tetris and a poker game...PLEASE give me my refund...please contact me @ octoberskies1@yahoo.com for my information Thanks

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ba32347
US
Jan 11, 2014 2:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I see the complaints but no answer on how to stop this and get refund. I have check everywhere on web nothing explains a thing.

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nickelson
Missoula, US
Jan 22, 2014 8:11 pm EST

I noticed this morning that there were 8 unauthorized charges on my card. I thought it was my wife doing it, but there were no receipts. I looked further in my statements and there were several other charges totalling over 50 dollars of unauthorized charges. I have no way of getting my hard earned money back. This is crap. If this was an individual, they would go to jail. Since it's Google, they get away with it. I want my money back and some justice.

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K.white
st.petersburg, US
Feb 24, 2014 6:35 am EST

I have been charged 13 times 1.99 i want my money back ans to stop charging my card

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motivated
US
Mar 17, 2014 10:00 am EDT

I have contacted my bank to file a dispute because I am being scammed by the same people.

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mis882002
US
Mar 29, 2014 11:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged 9.99 out of my checking and i need this refunded back into my account. please contact me at mis882002@yahoo.com I also will be reporting this to my back as an unauthorized charge.

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gypsyjjb
arvada, US
Mar 31, 2014 1:10 pm EDT

my visa debit was charged 2 times in the amount of $1.99 without my knowledge or approval. this is criminal is it not? please refund any and all unauthorized charges and do mot charge me further.

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tanyaie
lauren, US
Apr 25, 2014 6:51 am EDT

I was charged z $1.99 six times and it put 4 charges of $30 on my account sending me into Big over draft who do I call or talk to

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tanyaie
lauren, US
Apr 25, 2014 6:54 am EDT

How do I contact these people I was charged $1.99 six times which put my account in over draft where I was charged $30 four times. PLEASE FIX THIS

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Donald avery
Jacksonville, US
Apr 26, 2014 7:27 pm EDT

These guys have charged my account 45 transactions in 1day taking 80 dollars out my account I have no clue how they got my card number I want my money (jg wentworth)

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funmilayo palmer
US
May 30, 2014 2:05 am EDT

I was charge 9.99 two(2) times on my credit card and 1.00 the next time. I did not aurthorize any of these charges. This is the web site where the charges were created. Google.com/chcaus. I dont know what that is nor did I approve the charges. I would really like google to return my money.

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lizaruss47
Denver, US
Jul 30, 2014 12:10 pm EDT

I have two unauthorized charges on my card for $19.99 which I have reported to my card company and they have now blocked my card since I put in a dispute claim, which also includes two charges of $15.00 overdrawn for each for a total of $69.98 which I needed to pay one of my bills. I need that money put back in my account. I tried the web site google.com/hcaus but apparently it does not exist. You can reach me @ lizaruss47@gmail.com (Elizabeth Russell

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lizaruss47
Denver, US
Jul 30, 2014 12:16 pm EDT

I now have two unauthorized charges of $19.99 plus two overdrawn charges of $15.00 from google.com/chcaus that I have never heard of. I need my refund back asap as I need that for a bill that is due by the end of the day. please contact me at lizaruss47@gmail.com. I have already submitted a dispute to my card company and they have now blocked my card until the dispute is complete.

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Aaron Hill
Conroe, US
Jul 31, 2014 7:21 pm EDT

My car was broken into and phone stolen. Now I have over $230 charged to my account. Who can I talk too or how do I go about this to get it resolved and MY MONEY REFUNDED!

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jayandtysmom
Columbus, US
Aug 05, 2014 12:24 am EDT

I am having the same issues. From $0.99 to $2.99. I have had something removed from my card at least twice a week now for at least six months now. It may only be a few dollars here and there but these charges are starting to ad up. If anyone finds away to contact this website or whatever it is supposed to be, please comment how to asap. Thanks.

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disneygal1957
San Antonio, US
Aug 15, 2014 11:09 am EDT

I was charged 65.00 dollars on my account. I do not know what for. It is not my charge and I want it reversed. Now.

Laurena white
[protected]

Call me asap. For I plan on filing a proper complaint with the authorities. Thank you.

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disneygal1957
San Antonio, US
Aug 15, 2014 11:24 am EDT

My debit card was charged 65.00 dollars today. Aug. 15 2014 . I didn't order anything. No did I approve it. I want this cleared up today. As with each day I am charged more. I am on ss. I am disabled. I wouldn't do this. It just showed up. And there is no order info. Just the billing. II have paid alot of small things. Bu this is just out and out theft.

Look up my info on google.

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alisonrae
Arab, US
Sep 09, 2014 9:14 am EDT

I found an authorized amount to them but I do not buy apps.from this web site. I will call bank and file fraud and hopefully they will block this company and reinburse me.

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neysha Vazquez
Worcester, US
Sep 10, 2014 3:07 pm EDT

i need to about a bal please call at508_371_5750 annelis pizarro

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kfowler
US
Sep 23, 2014 11:28 am EDT

I have had 4 $19.99. and 1 $9.99 removed from my account this month. I have no idea who these people are, how to get in touch with them or how to get my money refunded. I have contacted my bank for them to look into it. I do not buy games for my Kindle and don't now or past have I owned an Android. Hopefully there's someone that can't give the phone number to this company, or even an address.

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jane q public
US
Sep 24, 2014 12:42 pm EDT

Unfortunately if you are looking for a google contact number using the google browser you'll die before you find it. It's almost like they don't want you to contact them. I found google contact numbers by using Bing. I'm having the same problems with these unauthorized charges. I've just disputed them with my credit card company, but am going one step further by talking to google. I'm on hold right now. Good Luck to you all.

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Glu - Unauthorized charges 7
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