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CB Unauthorized Charges Glu Unauthorized Charge!!!
Glu

Glu review: Unauthorized Charge!!! 77

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4:29 pm EDT
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I have never heard of this place yet still have been charged by this place! Dont even see a way of contacting them!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

77 comments
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Stacy Palomares
US
Oct 02, 2014 12:27 pm EDT

I was just charged a total of five 9.99, and two 4.99 from this company, the total came out to $59.93. I don't know how this company got my info, I am disputing the charges with my bank now, and hope that this stops.

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Chi89
CA
Oct 24, 2014 5:01 am EDT

Hi I got charged $3 on 24th October, 2014 by the google chcaus and I have no idea what it is but thank goodness my bank declined the transaction and blocked my card. Please how do I stop this from ever happening on my account and card again? Email saintcade89@yahoo.co.uk

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Lorretta77
Monroe, US
Oct 26, 2014 8:43 pm EDT

I just received 2 charges $9.99 and $99.99 from Rovio Google Mobile. I have not authorized any purchases, and find that the transaction with my bank offers no contact information. Makes it convenient for Google to make these types of charges with no repercussion. I am so frustrated right now and feel like I have no access to a solution other than to pay my banks "stop payment" charges for these charges and hope that Rovio Google contacts me...

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CourtneyB
Fort Hood, US
Nov 14, 2014 5:03 pm EST

I have had $125 charged to my card in the past TWO DAYS! Who knows how much total if I go back further! How do I go about getting my money back?!? -Courtney

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mello57
Chicago, US
Dec 20, 2014 7:17 pm EST

I have been charged 3.99 on 11-28-2014
4.99 on 12-20-14 and another 4.99 on 12/20/14
what do I have to do to get my money back ?

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mello57
Chicago, US
Dec 20, 2014 7:20 pm EST

I have charges I have not approved of from www.google.com/chcaus
how do I get my money back ?
on 11-28-14 3.99
on 12-20-14 4.99
on 12-20-14 4.99

please email me mellonyramage@gmail.com

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amy`
Colorado Springs, US
Dec 26, 2014 5:59 pm EST

About once a month I get 2 charges on my credit card. The prices vary from 1.99 to as much as 10.00. I am looking for a way to stop this as are many other people. Has anyone had any luck at all?

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kim holman
Ball Ground, US
Feb 24, 2015 9:55 am EST

hi my name is kim holman and my debit card has been charged $9.99 for a purchase that I did not authorize I have never heard of and I would like my money put back to my account you can contact me at [protected] you can email me at khhunt11@gmail.com this is unacceptable I'm a mother of a special needs child and I do not have the funds to pay my overdraft please help me thank you so much

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spots317
Hales Corners, US
Feb 25, 2015 6:44 pm EST

I have 6 unauthorized transactions. They have caused significant overdraft charges and my card to have a fraud block! You can email me at quipperdots@rocketmail.com.

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spots317
Hales Corners, US
Feb 25, 2015 6:45 pm EST

I was charged 6 times on 2/24/15. See screenshot. I want and need this money back. This has caused overdrafts!

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scene8kitty8matt
Trenton, US
Feb 28, 2015 7:08 pm EST

Ive been getting charged by this site as well and I have no clue as to why... its spent well over 300$ on my account... I have not bought anything from GOOGLE *Supercell GOOGLE.COM/CHCAUS ... any way someone can help me resolve this issue?

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jamburger
Rolesville, US
Mar 19, 2015 7:56 pm EDT

I have been charged 1.99 for 10 times and 4.99 for one. Who can be contacted regarding a refund.

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MariamR
El Cajon, US
Mar 24, 2015 12:30 am EDT

They have taken all my money from my debit. Every time I open it they have took money from my account and I've never heard of them. I want my money back please find a way to refund my money.

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katiepearlgirl
Central, US
Mar 24, 2015 9:12 am EDT

I have been charged $10.99 a month for a year now, I have no idea what it's for, and I have no idea how to stop these charges. I want my money back! I'm living literally paycheck to paycheck, I can't afford to be stolen from every month. Please help me! My email is kaitlin.wilson@students.svu.edu. Thanks.

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katiepearlgirl
Central, US
Mar 24, 2015 9:17 am EDT

To add to my comment, the company listed on my bank statement is Google.Com/CHCAUS. When I try and go there, the website doesn't even exist so there's no way of contacting them for a refund or canceling further payment. Again, please help me.

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Wickedjuggalo
37321, US
Mar 30, 2015 10:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Downloaded a game on my phone and keep getting charges from $1.99 - $19.99 . How do you get in contact with them about refunding the money?

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DontChargeMeBro
US
Apr 03, 2015 10:25 am EDT

I was charged $4.99 seven times in one day and $14.99 the next day. Who are these people?

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Wickedjuggalo
37321, US
Apr 03, 2015 3:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please if anyone finds out how to get this company to stop taking charges please post.

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ZakHan
Bradford, GB
Apr 08, 2015 5:23 pm EDT

I have been charged every few weeks 9.99 by Google Music with no idea of authorising anything at all from them... How do I receive my money back? Contact me on: zakiyax16@hotmail.co.uk
thank you

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Christoper Sims
Modesto, US
Apr 17, 2015 12:28 am EDT

I have 24 unauthorized charges, the last 12 of them are overdrafts. $35 each. There is no way I can pay for these! NO WAY!. I have never used these programs, never been charged for them before and now I have 24 charges in a row! All yesterday (4/15/15). I am so frustrated, I can't see straight. Please help!

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JustinWang56
US
Apr 27, 2015 4:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have 32 charges I have not approved of from www.google.com/chcaus
3 at $2.99, 1 at $4.99, 1 at $8.99, 15 at $9.99, 4 at $12.99, 4 at $14.99, 1 at $15.99, 1 at $19.99, 1 at $31.99 and 1 at $89.99
how do I get my money back ?

email is justin_wangler@yahoo.com

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ripperman64
Ithaca, US
Jun 07, 2015 8:22 pm EDT

I just received a $39.99 charge for what I don't know. It was from Google.com/chcaus. I have not authorized any purchases for that such amount. I want my money put back in my account. I will be contacting my bank to dispute this charge.

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ripperman64
Ithaca, US
Jun 07, 2015 8:25 pm EDT

I received a $39.99 charge from Google.com/chcaus. I have made you purchases for that amount and I did not authorize anyone to that money out of my account. I want the money put back in my account. And I will be contacting my bank to dispute the transaction.

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HappyMom88
US
Jul 24, 2015 7:24 am EDT

The same thing happened to me. I was told by my CC company to CANCEL THE CARD! Don't put cc's on your phone. Only put gift cards on there. Safer! This will not happen again.

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McKenzie Kennedy
US
Aug 01, 2015 10:57 am EDT

I have two charges on my debit card from this company. I did not authorize it, one is for 0.99 and the other is for 29.99! I was charged on 7/31/15. please contact me at jjessekk@gmail.com, Please refund me!

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Susan Levenhagen
US
Aug 17, 2015 11:40 am EDT

I looked at my bank account and found the Google marketplace on my account and it has tomorrow's date I did not give them permission to charge for anything its also doesn't state an amount of how much they will be taking out

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larry haynes
US
Sep 15, 2015 7:04 am EDT

My credit card was compremised by google also.I have a one time charge of 9.99 which i didn't authorize. How do i get my money back? l charles haynes in sf ca.

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Drea81
US
Oct 09, 2015 9:38 am EDT

My husbands account has been charged 4.99 twice and 9.99 once how can we stop this from happening again and get the money back ? Plz contact us at andrearentie@gmail.com ASAP

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Mani Matson
US
Oct 17, 2015 7:25 am EDT

Just received a notification that my account was charged $3.99. I did NOT AUTHORIZE this transaction. What is this?

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jessmike
US
Oct 28, 2015 11:15 am EDT

i have had mutli charges from glu mobile...i have never used them before and have no clue how they got my card information...i had charges in the amount of 4.99 and 9.99...i canceled my card and ordered a new one and they still where able to charge my card. This has also happened to my sister...we have no clue how they got our card information or how to stop them from doing this

contact email address: jessmike89@gmail.com

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Paul Cornman
US
Dec 15, 2015 6:56 am EST

I was charged $51.45 & $61.74 on 12/14 then again on 12/15 I was hit for an additional $72.03! That's $185.22 in unauthorized charges I need refunded immediately I have bills that need to be paid and this was the money to use for them.I made a couple of purchases on candy crush for $5.99 on 12/13 but they are charged to my phone bill!

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Mike Exo
US
Jan 04, 2017 5:58 pm EST

My names Mike I was charged 99.99 on dec.30 twice but didn't receive my gold can we please rectify the situation thank you. Any questions contact me at [protected] ty.

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Cindy Loguda
US
Feb 17, 2017 8:00 am EST

GLU Mobile is a SCAM company- no way to contact them- by email or phone- don't download any of their games and report them accordingly!

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Marianne Hendricks
US
Sep 13, 2021 8:32 pm EDT

So is it Google Glu games inc. that charged u bc they made a charge to my cash app for 29.99 and I have no way to contact them. I want my money back

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Melissa Walsh
US
May 01, 2021 8:06 pm EDT

Did anyone get their money back..

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Gofkurslf
Mesa, Arizona, US
Jul 26, 2021 12:08 pm EDT

All of this is a bunch of [censored] whoever runs this site your all just lazy pos scammers creating loopholes for the other to slip through to make a quick buck get a real [censored]ing job honestly I hope you don't call yourself a hacker. Your a lazy pos and a drain on the economy and on your own [censored]in people. You should be ashamed of yourself. So Your not affiliated with Google and glu isn't affiliated with you. Gtfoh! Hopefully you didn't pay to go to school for this [censored] if this is the best you can do. [censored] you and have a nice day. As for anyone else dont waste your time! Report the fraud get a new account!

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Gofkurslf
Mesa, Arizona, US
Jul 26, 2021 12:24 pm EDT

whoever runs this site is just as guilty as the pos mother [censored]er who's scamming kids for their allowance money while they play games online. Nothing in this world is free everything has a tax on it dont forget that u [censored]in lame.

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Glu - Unauthorized charges 7
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