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Go Configure review: Hidden fees and charges 6

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8:49 pm EST
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If offered the opportunity to work for these 3 companies: Go Configure, DC Services, GCI – be aware their NICA “insurance” that they charge you for weekly is not insurance at all but a waiver of any possible workman’s compensation claim. They have so many fees that you actually earn very little. It is amazing they have such prestigious accounts as Dick’s Sporting Goods and Sam’s Club.

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NationalResource
Honolulu, US
Sep 20, 2012 10:13 pm EDT

NICA - National Independent Contractors Association protects GCI as a company as well as our contractors.
It most certainly does provide the contractor with a form of occupational accidental insurance for the contractors that don't have a workers comp policy. If given the choice of paying 1000+ a year for a policy or paying as little as 18 or 23 bucks a week (only if work is performed) results in 95% of the contractors taking the weekly option. If GCI contractors have their own insurance, all that is seen is a small administrative fee of 6 or 11 buck per week. Not a bad buy for using a 1.5 million dollar system that automates all billing, scheduling and eliminates paperwork to nearly nothing.

Keep in mind, if the contractor does not work that week for what ever reason, they pay zero and owe zero. A contractor for GCI can make as much as 2000 dollars in a weeks time, as long as they satisfy GCI requirements and demonstrate delivery and assembly know how.

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UnitedAssemblers
Clarksburg, US
Sep 25, 2012 10:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

National Resources' comment above is WAY OFF BASE!

Number one... the fee is much higher than six to eleven dollars... try close to and sometimes above $30.

Although in some high volume areas where a tech gets lots of work to offset the processing fee, most areas around the country are low volume. In case you don't know what I am talking about with volume... it is the number of jobs a techs gets.

Too many times in low volume areas, the tech would do a job or two a week (if they were lucky) and want to get paid. The problem... the tech has to pay a fee, as much as $30 each time they get paid which is totally wrong! Here's why:

You do a job expecting to be paid 50% and the job pays you $75 to maybe $150. Let's do the math for the $150 payout... If you make 50% from a $300 job you are to get paid $150... here is the problem... You earned $150 but they take the $30 so called processing fee away and you make $120 which is not 50% anymore... it is 40%.

It gets much worse; let's say you have $75 coming to you. Now let's do the math for the $75 payout... If you make 50% from a $150 job you are to make $75... here's the problem... You earned $75 but they take the $30 so called processing fee away and you make $45 which is not 50% anymore... it is 30%.

Take this into consideration... gas mileage? let's say the job is 30 miles away and you get 15 miles to the gallon with city driving. 30 miles out is a 60 mile round trip... at 15 miles to the gallon the trip will take four gallons and with prices hovering near $4, that trip cost you $16 now let's take that away from the $45 that you actually make from the $75 you thought you were getting... now you are only making $29. So let's break down your hourly wage... $29 with approximately three hours invested (driving and labor) will net you $9.60 an hour. Now, out of that $9.60 you have to pay your own taxes, insurance and other expenses.

Are you getting the idea?

Before interjecting your two cents; try knowing what you are responding too first.

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MadHatter123
US
Oct 09, 2012 10:24 pm EDT

You are forgetting that the crooks at Go-Configure also charge you $8 paper work processing fee each week . plus the $25 to $30 check fee for some so called ins. --- And now UrbanExpress is screwing the techs the same way as Go-Configure does

What GCI did was turn NAC companies into companies that are out to make as much money as they can and NOT pay what a qualified tech is worth, to get them to work for them. So they get unqualified techs to do below standard work and don't care about if it is assembled right cause of the low pay the techs got to get in and out ASAP !

I feel for the customers cause they are getting the short end of this all thanks to The Sports Authority. You see everything they sell is junk from China which ends up having a lot of defects out of the box, It started in 6/2008 to 6/2009 when TSA seen that they had spent $800, 000, in returned products which they had to pay techs to go back out to exchange the junk products, Well they then went and found a company GCI that would eat the price of returns by screwing the tech out of pay ! Now why are they screwing the techs. TSA is about a $10 to $12 million a year account, at the 40 to 50% pay for the techs that leaves them about $5 yo $6 mil. $1 mil in returns, another mil or so for employees to answer the phone, that takes about 20 min. to get threw to them LOL what a joke! do the math that's 2 to 3 mil in their pockets after expenses ...Believe me there is a fairer way to do this 1st ask the techs if they are willing to eat the returns or pay the tech what he is really worth minus $10 dollars per ticket from their pay to cover the returns... GCI collects $117 on a treadmill and pays $50 (42.7% another joke) but the pay should be $75 to $80 less a $10 return fee

Dicks sporting good wake up and find a NAC that is fair ... as long as you are with GCI i will NEVER step foot in one of your stores

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MadTech101
Rosenberg, US
Jan 02, 2014 12:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Watch out for National Assembly companies, I worked with many and by chance I found one to be using my personal identifying information. i.e. my clean back ground ID on another tech in the company that had failed the background check just to make sure they had coverage in a large city. Turns out this is a common practice amongst them.

That's messed up, you have sex offenders and felons putting toys together in your homes and as far as the customer is concerned, they are clean. There is no law on the books. There should be one.

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Assemblypros
Church Hill, US
Mar 12, 2015 9:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am an independent contactor and I do a lot of jobs of GCI and honestly they are a great company to work with. As an example I pulled in over a $1000.00 this week alone and that's after all these "fees" your complaining about. Sorry you have had a bad experience with them but I for one believe they are a great company to work with and would highly recommend them to anyone.

Just my two cents worth...

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J. Pat Steele
US
Oct 26, 2015 5:13 pm EDT

Being an Assembly technician or a professional assembler, you can make a lot of money in this industry. I have 13 years of experience and for the labor involved, the pay averages out to be $50.00 an hour working with these 3PL companies. That is of course you are good at it and provide excellent customer service. There is about a 6 month learning curve to really make good money. If you live in "low volume" areas, then working with an National Assembly Company won't benefit you nearly as much, but will provide you with supplemental income. As far as paying the fee (Accidental Occupational Coverage), the fee total can be added back to your earnings to compensate for the $30+ loss. If you work with XPO Assembly, your dispatcher is more than willing to work with you if you are a good tech in a low volume area.
I have travelled all across the US and worked in every major city, and you can easily make $60, 000 - $100, 000 a year (net) in any major city. The areas where there are definite openings for high potential earnings are San Jose, Oakland/East Bay, Seattle, Boston, Denver. The bay area has the best potential earnings nationwide (Easily $100, 000+)

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