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Go Relax Travel review: Fraud and scam 44

J
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2:15 pm EST
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My wife entered a 'contest' on a Latino radio station. They said if you name the singer you 'win' a vacation for 4 people to the Bahamas, Puerto Rico or other exotic locations. She called, named the singer and the station said she 'won'. Later Go Relax Travel called and said she had 'won' but needed to pay $383.99 to 'reserve' the trip. They said don't worry you will have 48 hours after we send you the package to cancel if you don't like it. When we got the package on 1/28/9 we found out it did not include airfare, taxes and food plus we had to sit through a 90 minute presentation on 'the benefits of vacation ownership'. We really didn't know what she had 'won' and were going to have pay almost $3000 to go to the Bahamas.

As a result my wife canceled the next day on 1/29/9 (within 24 hours) and sent Go Relax Travel a cancellation notice. It's now 2/26/9 and we have made approximated 16 calls to Go Relax travel and they will not return our money.

If you check them out on the internet (she should have done this first but she trusted the radio station) you will find nothing but negative things about this company. The Florida Better Business Bureau rates them a D+. They have had 34 complaints in the last 12 months. There are numerous negative stories on the internet about his company. Check out their web page at www.gorelaxtravel.com. They have and official looking seal that read's "Florida Bureau of Travel and Tourism, United States of America". If you Google this name you will find there is no organization by this name in Florida. This company is nothing more than a scam and rip off from start to finish and the people there should be in jail.

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The complaint has been investigated and resolved to the customer’s satisfaction.

44 comments
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mayralara
Madera, US
Oct 23, 2010 12:10 am EDT

they withdrew money from my account and they never gaved me my packet with the tickets

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It Sux
Portales, US
Aug 16, 2012 8:51 pm EDT

I totally agree in 2009 I called a spanish radio station in Amarillo Tx. 94.7 fm. I should have also known it sounded too good. I answered the right question. Alberto Marzano was my receptionist. He told me I won a trip to Anaheim, Ca and Las Vegas, Nv. It was all a freaken SCAM. i paid a total of 300.00. Never again you learn from you'r MISTAKES!This people should be put in jail! ### holes!

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Lizzette Muniz
PR
Dec 23, 2012 9:45 am EST

Go Relax Travel, nunca me contestaron para certificar el paquete de vacaciones estoy en investigacion para poder recuperar el dinero favor si alguien conoce de esta agencia para ser localiza da y radicar una demanda judicial para recuperar el dinero gracia mi numero es [protected] gracias

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denise_platter
Santa Ana, US
Dec 27, 2012 1:01 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Ponga un complaint con el Attorney General de Florida en: http://myfloridalegal.com. Ellos ya han recibido muchos complaints y le pueden ayudar con esto.

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