Golden Markets / Start Markets
Reviews and Complaints

My complaint was that a company called golden market in january 26/2024 invested two hours of online trading. Then he spent a total of 10,2975 etb while being told to send so much tax, send so much rtgs, send so much proxy signature. If I ask, they tease me and tell me to stay online if you're done sending what we said. Therefore, I kindly request the concerned authorities to consider my complaint and refund my fund.

I would like my money back. I've deposited 500£ on two rounds of 250 £ each.

First they've never verified my account despite the fact I asked many times.
That looked deliberate.

After that they've changed thei website and I've lost access to my account.
One of their emloyees called me after a LONG TIME and as expected I've started complaining cause what they did was not right.

Guess what the employee did : He told me that I'm a [protected]@@cking @shxxole and I should try to find my account by himslef.
Isn't that unprfessional ?

I would like my money back please.

Thank You very much!

I was pestered frequently, daily and aggressively. I was promised high returns for 'gold membership' which was guaranteed full capital protection should there be trading losses. I was promised that Golden Markets would take any losses for the trading period we agreed. The reason for this was to get my account to a level that would produce high return always increasing the net funds. Trading was done in shares, commodities and forex. Over a short period of time, profits were escalating and I had more than doubled what I had originally invested. I requested to make a substantial withdrawal of profit, leaving more than enough funds in the account to continue trading as before for the remainder of the trading agreement. I started being fobbed off with excuses and promises that the account managers 'would chase it up and get back to me' and the withdrawals were not processed and remained as 'pending' . After a time, I started getting anxious at the lack of action and the fact that I couldn't withdraw my money. I was placated by a promise of quarterly dividends which would be substantial and meant my account was continuing to trade aggressively. I've never received a dividend. When I tried to withdraw money it was always 'pending' waiting for clearance. I had account managers: Luke Adamson, Michael Pearson, Charlie White, Ramon Sanchez and Daniel Wood. Daniel Wood was the last account manager I had interaction with and he had told me the trading platform was being upgraded and there would be no contact for a while. I had his phone number and email address etc etc should I want to get in touch. I explained wanting to close my account and withdraw at the very least, the money that I had initially invested (£40k). Daniel promised he would help me do this with a withdrawal plan and that this could only be done in June 2019 when the company was dealing with dividends and closures. Needless to say I have tried emailing Daniel and address is not recognised. No contact is possible with Golden Markets and I've reported them to Action Fraud and Financial Trading Standards. This interaction with Golden Markets has left me in a financial crisis and had an affect on all aspects of family life. I so wish I hadn't been sucked in by the Dragons Den episode. I have not found anyone yet who may be able to help with the debt recovery.

I deposited 250 GBP into Golden Markets.. My brokers name was Max Klimenko...We we're fine for bout one month, then told me he wasn't allowed to trade with me anymore. I joined in january 2019. I was then sent a text message saying that my remaining money would be traded automatically. Since then I have heard nothing and am unable to log into my account.. I don't know if it's legit or i've just been scammed..

Please could you investigate this for me,

kind regards

Edward Phillips

My mother was scammed into investing 500 usd into this scam. Since then I have tried to contact golden markets and we got nothing but phone calls asking for information. All of which was sent in order to withdraw the full ammount deposited to them. This has failed. How best can we approach this and get our money back? My mopther is at a vulnerable age and was prone to scammers talking her into something that she knew nothing about. This shouldnt be allowed.

One wouldn't really think much of this, all I really wanted to do was invest and be part of it but the way I was misled by this brokers was terrible, to easily take money from all in the name of investment and when I wanted to make withdrawals every single attempt was fruitless with constant hassle to invest more I really can't say more than I have already said. I would really consider myself to be one of the very few lucky ones as I was able to have my funds recovered from this scam Binary option brokers, although it was through ethical means as far I am concerned but what can I care after how my hard-earned funds where taken from me, these guys are the best in less than 14 days all my funds including bonuses had been recovered and I only paid them 20% after recovery from the broker. If your broker lost your funds trading Binary options, Rex wealth recovery are more than able to get your funds back without any traces, contact them at info @rexwealthrecovery.com

Following the reports I received, Golden Market is operated under Tradologic which was owned by the Israeli Gal Barak, who has been arrested recently in Bulgaria as a result of an enforcement action of Austrian, German, and Bulgarian authorities.

After I lost over $530, 000 to them last year, I was looking for ways to retrieve my funds back even partly. CySec didn't help much, all my letter to them vanished and never got an answer. I also sent complaint to Central Bank of Bahrain (CBB); Bureau of Consumer Financial Protection (BCFP, USA); Financial Conduct Authority (FCA, UK), but none of them took action. I brassed myself up and I remember what my grandma always says "you invest money to get more money" not otherwise. Then I signed up with Finance-Recovery China (for more information- info @finance-recovery.ch). I came across them while looking for companies that could assist me with retrieving my stolen funds from Golden Markets. I was able to recover a substantial amount to get back on my feet, don't sleep back waiting for handouts and pity. Follow up your funds fellow traders.

On 16th January 2019, invested 250€ on that same day an investor Sean Carr kept calling me to invest more money, unfortunately I did invest more 5000€. The next day try to whidraw that money but only was able to withdraw 3 times 750€, after that they frozen my account without any notice and I have a loss of 3000€.
Now the website is closed, can not contact them.

I have invested an amount of money with Golden Markets, which has disappeared without trace.

I have tried to contact the company without success.

It would now appear that their Web site is no longer available.

These people will pressure you to hand over money. Don't do it, its a scam.

They pressure you to take out shares etc, that loose money and then want additional money to buy back the debit.
I had an Account Manager called Alexis Slate who has not fulfilled her obligations. I was promised training an daily tips which never happened.

The only time I hear anything from them is when they want you to invest more money

I started doing it as i saw the advertisement online and have a good review.they ask to transfer money for them to trade afterwords i wanted to withdraw money from my account they told me i need to pay just to get my money back like taxes ...etc. if its that way y when i transfer to them have no issue its like they giving excuse to scam people.can some one help me resolve this issue

I saw an advert regarding "Dragons Den" and when I filled in the info for someone from Golden Markets rang me. They said I could start with as little as $250.00 which I signed up for a few minutes later they rang me back saying they needed my card details again as it did not go through, when I checked my account they had taken out 2 payments totalling $500.00.

Each time I tried to get the profit out they refuse even though I have filled out their compliance. They are not interested in giving you back your money neither your profits. They only want you to give them your hard earned cash.

Pamela Benjamin
1 February 2019

I invested in Golden Markets in October, 2018 the sum of £3250. I was on holiday in December to find that there was no money in the account .The odd part of it all was that the trader who was dealing with me suddenly stopped calling me and instead I get a message from a guy called Samuel
vies
From: Samuel Davis
Sent: 12 December 2018 16:46
To: Dourado, Julieta I V
Subject: RE: Extremely Important

Dear Juliet,
I tried to call but with no success to get hold of you.
I understand that you still have a wallet/Account with us and there has been unhealthy trading activity for a while now. I also can see that you got your funds back and you are pleased with our withdraw services.
My name is Samuel B. Davis, I'm an executive manager in golden markets and my job is to recover funds and build risk management plans for various clients.
I highly recommend to set a telephonic meeting to discuss about your account status.

Samuel B. Davis

Executive Manager
Email: s.davis@GoldenMarkets.com
Skype: s.davis@GoldenMarkets.com
Tel: +442037694161
Website: www.GoldenMarkets.com

For your information I never received any funds back.I have sent several emails to both Daniel Wood and Samuel Davis and till today I have had no response. Is Golden Markets a scam company.
Can you help me please.

My phone no is [protected].

Regards
Julieta (j.[protected]@imperial.ac.uk)

I signed up to golden markets on the 22nd December, after signing up I see a lot of bad feedback and decided I wanted to withdraw my money €250 . I've sent various emails and followed the procedures to withdraw the funds but not had anything back . Few days passed and I had a phone call from some guy asking if I was interested in depositing more money to which I told him I just wanted my money back, he was rather pushy and kept asking for my card details to refund the money, no chance I was handing them over . I've spoken to my bank and they've sent me an email which I have to send back to try and claim the money back ... does anyone actually ever get a reply ? I've called them about ten times and no one answers . Terrible !

I responded to an online advertisement on Facebook, saying that this company was supported by "Dragons Den" as an approved British investment start up company. I was filling the form on online when someone from the company phoned and talked to me continously whilst ensuring the money was taken from my credit card.

I have tried phoning, emailing every day for ten days. I just want my £250 back. I do not want this product /service. I was missold. Richard from their company has now emailed to say I am not covered by UK Law as they are trading distantly online. I have checked UK Law, and this is false information as well.

How can I get my money back without sending them my passport and home identity documents, which would be giving my identity to strangers?

I have constantly been sent round in circles by this company, [protected]@goldenmarkets.com, [protected]@goldenmarkets.com and [protected]@goldenmarkets.com. trying to withdraw my deposit. After a trading session with one of their guys I knew this was not for me. 3 requests to withdraw deposits, only to get a confirmation in my junk folder or you need to complete documents or to be told to have patience. I was only on the site 5 mins before phone call by trader and managed to con 5000 out of me!

account = ACC10134263 / [protected]

3rd withdraw request still pending since 12/11/18

They are crooks. Family member recently fell victim to this scam. Usual story, high pressure sales call promising high profits for an investment. Was promised they could withdraw money at any time. Family member is a vulnerable person and was taken advantage of by bullying sales guys asking for them to take out loans etc. They did not know what they were doing at the time.

When they realised what had happened and told family members we tried to withdraw the money but they would not allow it. After some negotiation we managed to get back 75% to date but they are still refusing to pay back the rest.

Every time we try to a sales guy rings back up with aggressive bullying tactics and refuses to authorise the withdrawal. They have tried to get them to take out loans, max out credit cards, and cash in pension.

How are these people still functioning? If we don't get the rest of the money back soon we will be contacting on their behalf Fraud Police, FCA, starting charge back via bank, and also considering taking them to European small claims court.

Probably will not get the rest of the money back but these people need to be exposed and sent to prison. It is outright fraud.

I deposited £250 into golden markets to open an account with them. I decided almost immediately that this was not something I wanted to do. I contacted my bank who could not recall the monies, even though the funds had not cleared. I emailed several times but I have not received a response. A member of golden markets contacted me via telephone to inform me how the market worked. I told him I wished to remove my deposit...nothing has happened.. He said he would call me back at an agreed time, he did not call at the agreed time but a day late while I was at work and unable to speak to him. Another agreed time was made for us to converse...so far no contact!This company has zero customer service, have now sent several emails and have had no response. Help me get my money back!

Invested €500 euros some went up more went down.
Can't log in to close and withdraw my investment or what's left of it!
Theiving monkeys!
Have dealt with predominantly a bloke called Maxim Antonov
I tried to withdraw my funds after the initial deposit but was unable to as I hadn't completed their security.
Was dubious about providing such info as worried may leave me open to fraud.
Constantly been badgered to invest more
Few days after investing a further €250 and the recommended investment failing my account appears to be closed and I can't withdraw the balance.
As per the photos

My initial account manager Hugo Spencer encouraged me to invest my pension using a very hard sell to invest in Amazon stocks. He promised to give me tutorials on phone to educate me in trading and that by early 2019 my investment (24k) would hit 100k and I would be able to withdraw 2-4k monthly as of 2019. This was 5 months ago. In the first 5/6 weeks I saw my investment reach 39k and was very happy. Then slowly but surely he stopped calling, didn't reply to any emails, support rarely got back to me. Hugo called weeks later and said it was time to diversify so I had up to 10 open positions around June time. Then out of the blue I no longer could see my Amazon stocks so I called support, emailed Hugo but no answer for weeks . I spoke to a regional manager Charlie Black who promised to see what was going on . Hugo Spencer claimed I had closed my Amazon position...a blatant lie... I wouldn't know how to do this! Meanwhile the positions he had opened has made a massive loss (sugar, Ethereum... etc) So I was left with only 3 Forex pairs. They said they would be in touch to put a recovery package in place. I was contacted by Matthew Alvarez who offered €20k on condition I stomped up 10k...?! I don't have that kind of money and he was insistent I borrow from the bank. No way! I am left now with NOTHING Golden Markets are scammers. Hugo Spencer is the worst kind of con man.

I recently had somebody from Golden markets by the name of Ben call after I registered with them. He said after you make your deposit of $250 usd your financial advisor will call you and guide you with how to start trading and hiw to withdraw your profit. He did call me and said it wasnt enough so I deposited another $300 and he got someone else to call me to tell me how to start trading. Havnt seen any profit yet as I was told I would after 24 hours and havnt been told or shown anything else. I have been emailing them for days now I am not getting a reply from this company. I feel as though I have wasted my money for nothing doing this and I would like to ask for my money back. It is so unfair that they are doing this to people that have no idea about all this.