GoldSilver’s earns a 4.3-star rating from 7 reviews, showing that the majority of precious metal investors are very satisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
A Trusted Partner for Your Precious Metals Investments
At GoldSilver, we understand the importance of trust when it comes to investing in precious metals. Our commitment to providing world-class services has earned us a solid reputation among investors. While some customers have expressed concerns about certain aspects of our service, we take each feedback seriously and continuously strive to improve. We pride ourselves on offering a wide range of high-quality gold and silver products, ensuring that your investment is in safe hands. Our dedicated team is here to assist you every step of the way, whether you are a seasoned investor or new to the precious metals market. Your satisfaction and trust are our top priorities, and we look forward to being your trusted partner in your investment journey.
-
Pros
- Trusted precious metals leader
- Expert economic analysis
- Secure vault storage options
- Wealth preservation focus
- Diverse investment choices
-
Cons
- Limited Product Selection
- Premium Pricing Strategy
- No Cryptocurrency Payments
- Minimal International Shipping
GoldSilver Complaints 1
Payments method are outdated
You have to mail in payments to get a discount of 4% but there customer support is such garbage. How in 42 yrs of living this is the only company that mail has ever been lost to, twice. Yeah I understand mail gets lost but twice to the same company on 2 different occasions. Lowest common denominator its the companies customer support. To cancel the order they keep your down payment and then can charge you up to $475 in fees and that is up to the companies discretion. Horrible company customer service and policies. After I figure out this transaction, I will never do business with again. So much easier to purchase tangible precious metals from a reputable company and have shipped to my door.
Is GoldSilver Legit?
GoldSilver earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for GoldSilver. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
GoldSilver has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
GoldSilver has registered the domain name for goldsilver.com for more than one year, which may indicate stability and longevity.
Goldsilver.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Goldsilver.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Goldsilver.com you are considering visiting, which is associated with GoldSilver, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for GoldSilver have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
GoldSilver website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Goldsilver.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About GoldSilver
Here is a guide on how to file a complaint against GoldSilver on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with GoldSilver in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with GoldSilver.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and company's response.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against GoldSilver on ComplaintsBoard.com.
Overview of GoldSilver complaint handling
-
GoldSilver Contacts
-
GoldSilver phone numbers+1 (888) 319-8166+1 (888) 319-8166Click up if you have successfully reached GoldSilver by calling +1 (888) 319-8166 phone number 0 0 users reported that they have successfully reached GoldSilver by calling +1 (888) 319-8166 phone number Click down if you have unsuccessfully reached GoldSilver by calling +1 (888) 319-8166 phone number 0 0 users reported that they have UNsuccessfully reached GoldSilver by calling +1 (888) 319-8166 phone number(310) 566-6655(310) 566-6655Click up if you have successfully reached GoldSilver by calling (310) 566-6655 phone number 0 0 users reported that they have successfully reached GoldSilver by calling (310) 566-6655 phone number Click down if you have unsuccessfully reached GoldSilver by calling (310) 566-6655 phone number 0 0 users reported that they have UNsuccessfully reached GoldSilver by calling (310) 566-6655 phone number(310) 566-0738(310) 566-0738Click up if you have successfully reached GoldSilver by calling (310) 566-0738 phone number 0 0 users reported that they have successfully reached GoldSilver by calling (310) 566-0738 phone number Click down if you have unsuccessfully reached GoldSilver by calling (310) 566-0738 phone number 0 0 users reported that they have UNsuccessfully reached GoldSilver by calling (310) 566-0738 phone number
-
GoldSilver emailsjeffclark@goldsilver.com99%Confidence score: 99%Executivesupport@goldsilver.com96%Confidence score: 96%Supportinfo@goldsilver.com95%Confidence score: 95%Support
-
GoldSilver address750 Third Avenue, Suite 702, New York, New York, 10017, United States
-
GoldSilver social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 27, 2024
Reclaim My Losses
14 reviews
Onemonitar
3 reviews
Qtimefx
7 reviews
Mimo
19 reviews
Lighthouse Management
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!