Granite Ridge Builders’s earns a 1.0-star rating from 4 reviews, showing that the majority of homebuyers are dissatisfied with their new homes.
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We've been tryin for months to get some of these issues fixed but it falls on deaf years
We've been tryin for months to get some of these issues fixed but it falls on deaf years. They seeded the front yard but left rocks all through the yard. There are open outlets outside with no covers like it's supposed to have. The drawer bottoms are splinterin and there are too many paint flaws. I gotta buy a kit to touch up myself and if that don't work, I'll have to hire a painter. There are deep scratches in the floors and scratches in the bathtub from tools bein left in there. The garage door is damaged with a broken window. The lace ceiling in the master bedroom needs fixed and there's a crack in the concert patio that's gettin longer. The frame is comin off on the back door and they damaged the gutter when they were fixin the leak. They charged us for a redo when they painted with the wrong paint. I clearly stated all FLAT paint on the walls. It's noted on the deco sheet. They argued that it's trimscaping. WRONG. It's wainscoting and I said all walls Flat. Trimscaping is a term used in Yard Work and for ***.
I just had my house built last year
I just had my house built last year. For the last 6 months, I been dealing with the roof leaking into the garage. I had to contact them 4 times about this issue. The first 2 times they didn't do anything to fix it. The 3rd time they put caulk in a hole they thought was causing the leak. The last time they said they would contact their subcontractors to take off the shingles and fix the problem. But they don't want to check the insulation and wall for mold. I got black mold growing on the drywall in many places. They told me to just put a dehumidifier out there. I shouldn't have to run a dehumidifier 24/7 in a new house to stop mold. I want the mold gone and the problem fixed right. I emailed the owner but never got a response to fix the issue. I also want them to fix the warped closet door.
My wife and I bought a house from Granite Ridge Builders, Inc
My wife and I bought a house from Granite Ridge Builders, Inc. and we did our final walk-through on May 14. Tim ***, the project manager, told us that our yard would be completely finished by the time we closed. However, when we closed on Friday, Aug. 6, 2021, nothing had been done to the yard. I'm on disability and I tried to work with them on the issue, but didn't get anywhere until the middle of August. The company they hired to do our yard work only came out for 2-3 hours a day. They acted like they were working on the yard about 4 times, but then we didn't see them for about a week or so. They came out while we were gone and acted like they seeded the yard and threw straw on it. When I got home and looked at the whole yard, they had only seeded heavily around the house and patios. I raked the straw back and found piles of seeds in multiple areas. I rented a tiller and did the whole yard myself, seeding it and covering it with straw. I spent over 60 hours of labor and $300 on rental and seeds. I have more to say, but I'll stop here.
Is Granite Ridge Builders Legit?
Granite Ridge Builders earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Granite Ridge Builders. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Graniteridgebuilders.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Graniteridgebuilders.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Granite Ridge Builders protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Granite Ridge Builders has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
We closed on our house on 7/1 and we told GRB about a vinyl plank that popped
We closed on our house on 7/1 and we told GRB about a vinyl plank that popped. GRB sent someone to fix it. After we closed, we contacted GRB on 8/30 because the same plank popped again. We also noticed other planks popping. GRB sent someone to fix it on 9/10. When he came, he saw moisture on the plank and concrete. He told GRB and took pictures. GRB agreed there was a moisture problem and gave us a dehumidifier. They fixed the planks later. We called GRB on 11/9 because more planks were popping. They fixed it on 12/20. On 1/19/22, we called GRB again because the planks still didn't stay down. They thought removing the trim might help. They came on 2/23/22, removed the trim, and fixed the planks. On 2/28/22, we told GRB that the same planks and more were popping. GRB said it was the installer's fault and they would send someone else. On 3/9/22, someone else came to check. They found moisture on the planks and concrete. They suggested another test, but GRB ignored it. They had IMI concrete come without even looking at it. The issue is still not resolved.
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About Granite Ridge Builders
One of the key factors that sets Granite Ridge Builders apart from their competitors is their extensive experience in the construction industry. With years of expertise under their belt, they have honed their skills and perfected their craft, ensuring that every project they undertake is executed with precision and excellence.
Granite Ridge Builders takes great pride in their attention to detail and their ability to bring their clients' visions to life. They understand that each project is unique and requires a personalized approach. From the initial design phase to the final touches, their team of skilled professionals works closely with clients to ensure that their specific needs and preferences are met.
The company's commitment to quality is evident in every aspect of their work. They source only the finest materials and employ a team of highly skilled craftsmen who are dedicated to delivering exceptional results. Whether it's a custom-built home or a commercial property, Granite Ridge Builders ensures that every detail is meticulously attended to, resulting in a finished product that exceeds expectations.
In addition to their commitment to quality, Granite Ridge Builders also prioritizes customer satisfaction. They understand that building or renovating a property can be a significant investment, both financially and emotionally. As such, they strive to provide a seamless and stress-free experience for their clients. From transparent communication to timely project completion, they go above and beyond to ensure that their clients are delighted with the final outcome.
Furthermore, Granite Ridge Builders is known for their integrity and professionalism. They operate with the highest ethical standards and maintain open and honest communication throughout the entire construction process. Their dedication to transparency and accountability has earned them the trust and loyalty of countless clients.
Overall, Granite Ridge Builders is a trusted and reliable construction company that consistently delivers exceptional results. With their extensive experience, commitment to quality, and unwavering dedication to customer satisfaction, they have established themselves as a leader in the industry. Whether it's a residential or commercial project, clients can confidently rely on Granite Ridge Builders to bring their vision to life with unparalleled craftsmanship and professionalism.
Overview of Granite Ridge Builders complaint handling
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Granite Ridge Builders Contacts
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Granite Ridge Builders phone numbers+1 (260) 490-1417+1 (260) 490-1417Click up if you have successfully reached Granite Ridge Builders by calling +1 (260) 490-1417 phone number 0 0 users reported that they have successfully reached Granite Ridge Builders by calling +1 (260) 490-1417 phone number Click down if you have unsuccessfully reached Granite Ridge Builders by calling +1 (260) 490-1417 phone number 0 0 users reported that they have UNsuccessfully reached Granite Ridge Builders by calling +1 (260) 490-1417 phone number+1 (260) 399-1177+1 (260) 399-1177Click up if you have successfully reached Granite Ridge Builders by calling +1 (260) 399-1177 phone number 0 0 users reported that they have successfully reached Granite Ridge Builders by calling +1 (260) 399-1177 phone number Click down if you have unsuccessfully reached Granite Ridge Builders by calling +1 (260) 399-1177 phone number 0 0 users reported that they have UNsuccessfully reached Granite Ridge Builders by calling +1 (260) 399-1177 phone numberListing Agent
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Granite Ridge Builders emailscfifer@graniteridgebuilders.com94%Confidence score: 94%Managementnandrade@graniteridgebuilders.com94%Confidence score: 94%Managementbhoffman@graniteridgebuilders.com94%Confidence score: 94%dthieme@graniteridgebuilders.com94%Confidence score: 94%Saleskklinger@graniteridgebuilders.com94%Confidence score: 94%Saleseurschel@graniteridgebuilders.com94%Confidence score: 94%Salesmscheumann@graniteridgebuilders.com93%Confidence score: 93%Managementnbidlack@graniteridgebuilders.com93%Confidence score: 93%Educationjjones@graniteridgebuilders.com93%Confidence score: 93%It
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Granite Ridge Builders address1020 Woodland Plaza Run, Fort Wayne, Indiana, 46825-1528, United States
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Granite Ridge Builders social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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