Great Fun
Reviews and Complaints

You are not authorized to charge my credit card the amount of $16.99. Please credit my credit card the amount on 08/30/2013, The charge number was 24906417J02RVSMBY. Your company telephone number appeared on the bill as [protected]. My name is JUSTO P. DELOS SANTOS, address is 765 BEECHWOOD DRIVE, DALY CITY CA, 94015. My credit card ending in XXXXXXXXXX2612, I did not purchase ANYTHING from Buyers Advantage. Please return the charge payment.
Thank you.

There is a debit to my checking account for $12.99 from TLG Complete Homeowner that I did not authorize. I have never heard of your company and I did not authorize you to debit my account.

My name is Frieda Johnson.

You debited my account on 7/23/09.

My account is with Washington Mutual Bank known as WAMU, which is now Chase Bank.

I want this debit reversed immediately.

Once you have reversed this debit, please call me and advise me of the reversal.

I will expect any overdrafts that are caused by your unauthorized debit to my account to be your responsbility.

I can be reached at [protected]. Thank You

I do not appreciate the $14.99 that was pulled out of my account! It costed me an extra $35.00 in overdraft fees!I have no idea who or what this company is. I dont even own a home! I want my money back!

I have been charged many times by this company I want it to stop before I take legal action

I wrote this for DMC customers- the steps are pretty much the same.

Here are some steps to take- pass them along!
1. Send a complaint to the State agency that handles these complaints- Attorney General, etc. Send a copy of your complaint form to DMC as well, with a letter that you are attempting to resolve the situation and cancle the membership- cite the decpetiveness and misleading information, and the contact issues. Send these letters with confirmation of delivery from the USPS. THIS CONFIRMATION IS VERY IMPORTANT! This next step is the most important: DEMAND A COPY OF YOUR AGREEMENT. It must be in writing or dictated written form. The dictiation MUST be by a legally authorized individual (ie: court reporter) for the tape to be used as evidence.
2. Call the bank and tell them of the issue; ask to get a different card. If DMC does not have your information, then you cannot be charged. IF they attempt to push the charge by using the new card, then they are commiting larceny or theft and fraud. BE AWARE- your bank cards are usually only 4 numbers different, and a simple 40 line program can be made to scan through the number series in less than 30 seconds when trying to commit fraud.
3. Follow through with your complaints. This means documenting everything.
4. You will get a 'bad credit' letter from a collection agency. Send a copy of everything. DO NOT SEND ORIGIONALS! Dispute the charges and any bad listing on your credit. Save the letter from the debt collector- send a copy to the state agency.
5. Make an offer to settle for one movie, or offer to return the movies you got for immediate resolution of the issue. You must include the 'deceptive and misleading' portion of the complaints. YOU NEED TO BE REASONABLE. YOU GOT YOURSELF HERE. If they cannot produce the required documents, including the origional order, then you have a valid claim for sure.
6. Continue to dispute until they settle. Make noise. Lots of noise. Send copies of complaints to your lawmakers- state representatives, etc. THIS IS HOW LAWS CHANGE! I send a copy to the local news as well- this really brings bad press, and can shut a company down in less than a month. I will and have spent over $50 in mail to save and raise awareness of bad companies, and have activley lead to the termination of over $19, 000 in debt from various collections, etc because they violated the laws. (IL)
7. THE FOLLW THROUGH- We made reservations at Disney in Orlando, then called a month later to cancle based on the problems with the DMC. Less than 2 hours later, they called back and 'resolved' our complaint by canceling the last 3 movies, and even offering a free meal package at the resort.
8. This gets you additional copies of your credit report- take a copy of the complaint, and send them to the credit reporting agencies- make sure DMC is not there.

I, too, have received a charge on my credit card from Complete Homeowner. My charge was $129.95. Never ordered it, never received anything from them. My credit card company called me before authorizing the charge and, fortunately, after discussing it with me they did not approve payment to Complete Homeowner.

Dear Sir/Madam

When i received my latest bank statement, i found that the Great Fun Online has charged my debit card wrongly. Can the process be stopped and return the money back to me?

Regards
Ellis WEI Yu

my debit card was charged $14.99 for service/product I never authorized or ordered. I used what I read on another complaint could be the account number but the site said information could not be found. How are they able to get my debit card information and charge me? How can I get my money credited back to my card?

I KNEW I shouldn't have agreed to the 30 day trial for GreatFun! But Great Fun said that as long as I cancelled before 30 days, I would not be charged a penny. GREAT FUN Online Savings Lied. I called by the 10th day and got a cancellation code and everything. We are STILL being charged $11.99 each month. My credit card company is going after them now but that's beside the point. It's just wrong and Great Fun is not to be trusted.

i tried to cancel it too, and i called three times in the same day and i finally got someone on the last call that discontinued my membership but said it would take 24-48 hours to show up, if the fee isn't gone by tomorrow im calling back...if i can't discontinue it im going to threaten to sue

I had a similar experience but was able to find a contact number on my amex statement

try calling [protected]

this company is ripping people off
they took 49.99 out of my account without my say so
they have then taken it out of a family members account aswell
we have now been told by Trading Standards that this is not unusual and it has happened to lots of people. They have then gone on to say that there may be nothing that they can do about it

if anyone has any details of ways to contact this company to get them stopped please inform us all on this website

this needs to be stopped now
we havent got the money to waste

I am a disabled man and tlg loans phoned me on my mobile asked what i needed and took my card details for security checks like a fool i gave them to them and like all the others withdrawn money out of my account to a tune of £299.99 bank and fraud team involved changed bank details accounts etc . These thiefs should not beable to prey on us vunerable people, hope they rot in hell I am a believer in what goes around comes around

I keep seeing charges of 12.99 on my checking account and i didn't purchase anything from tgl shopper. I have not been able to locate a phone number or site to contact them to have this stopped.

THE NUMBER I also had TGL Shopper take $15.99 out of my account. Could not find a number so called my bank and they gave me the NUMBER [protected] NUMBER.

Its so sad that you did not mention that u did recieve yo money back, I have been a great fun member for a long time and I 've been enjoying the benefits that coe mes with the service, and before I sign up for anything I always read the fine print . I also did cancel the service at one time and guess what, I got my money back ... overall they have the best and the nicest representatives I have came across . In my opinion people r just so lazy to read !

I HAVE BEEN GET CHANGE $12.99 IN MY ACCOUNT FOR ALMOST 2 YEARS NOW. WHAT THE HECK IS THIS? I NEED TO GO AFTER THOSE PEOPLE WHO'S GETTING MYMONEY. FOR SOME REASON I THOUGHT IT WAS JUST SOMETHING I BOUGHT. BUT WHEN I LOOK AT MY BANK STATEMENT LAST 12 MONTHS WIHT THE SAME TRANSACTION 3 TIMES IN THE SAME MONTH. I HAD TO CANCEL MY CARD. I HAVE NO IDEA HOW THIS PEOPLE GOT MY CARD NUMBER. I NEED HELP GOING AFTER WHO EVER IS REPONSIBLE FOR THIS.

hi.
i am purav i was also get this type of mes'.
this type of mes' makes as realy fool.

just had the same thing happen to me but this 800 show it on my account [protected]

I totally agree with you. Infact, I just found today (Feb 25 09) that I have been charged since May 07. That was a total rip-off! Companies like these should be be closed and punished.

They charge my credit card too since feb 2007 to now. I did never pay attention in details to my bill statement before. Now, the economy is soo risky, then I find out a $10.99 from my credit since 2 years (24*10.99 + interest rate + loss in reduce my credit payment) without my authorization and for nothing. I want help to sue them because I did not sign any paper with them. And most time I just paid the min on my credit bill because NO MONEY. I call them to refund my money back, they are apologize me. HELP ME PLEASE TO SUE THEM BECAUSE THAT' STEALING AND THAT' S a KING OF CREDIT CARD FRAUD.

CONTACT ME: WEBDIGITEL@GMAIL.COM

just found $139.00 charge on my card from tlg evrydy. Called my CC company and they removed the charges. I went ahead and canceled the card and ordered a new one. Pretty scary, because I don't always check my card statements that closely each month. The good news is that I will be monitoring them like a hawk from now on because of this.

The same thing happened to me im a deployed soldier in iraq right and when i looked on my account i saw 11.99 and now its increased to 13.99 and ive never given this company any of my info i need some assistance as well on this matter

I recently bought concert tickets online on a real site. Tgl had a spot that said $25 mail in rebate for my ticket purchase. I called them up for it, they asked for me to confirm my credit card number. Said they would charge $1, and then $16 a month for memebership. Really he talked super fast. Made it sound like rewards for shopping online. I looked it up and they are scammers! Solution: i went to the bank and had them blocked. So far i have not had any trouble.

this company has illegally charged my discover card for something i know nothing about. i have never heard of this company or ever done business with them. I have had to call my credit card company and cancel my card because of this. This has now been turned over to the fraud division of the credit card company.

After watching "/name removed/" on a info-mercial, I decided to order his course. When I went to place the order his phone ordering operator was ANIMATED and began asking me to add on all kinds of "extra's" with NO INFORMATION ON HOW TO SAY "NO!" I tried to push the right numbers on my phone to decline the offers... I then began having this "GREAT FUN" Company take 14.99 out of my account every few weeks it was traced back to this phone call ... I NEVER SAID YES! Now in order for my Bank to stop payment it will cost me up to 50.00 before its stopped!
BEAWARE OF INFO-MERCIAL'S when you can not talk directly to a person. The automated service was worded to trick you into far more... Even Dean's course ended up costing far MORE with a 29.00 dollar a month fee for his web site access... Plus the City I live in is not even included in it!

Beginning on Nov. 1st these people have charged my account for 11.99 each month up through 1/31/08. I have not yet receiv4ed my statement for this month. Please tell me what you can do or what I need to do. I have no phne umber or anything and certainly have no idea who they are. What should I do?
11/1/07 11.99, 12/1/07 11.99, 1/2/08 11.99, 1/31/08 11.99.

As of 17 March 2009 this is the current contact information to CANCEL MEMBERSHIP, which you have to do before taking anything up with your credit card company in order to get any satisfaction. Like so many others here I have been charged an initial sign up fee of 30 plus dollars and a recurring monthly installment of 11.99 for a huge break of 30 dollars on a room I booked with one of the travel dot coms.

Call [protected] and if you have your original membership information in the packet they sent, which you probably don't, because I never received one; your membership number is listed there. Do not fret, an electronic operator asks you for your last name and street address number, after that you are connected with an outsourced costumer service desk and that is where you can tell them to stop charging you and cancel your membership.

Now here is the kick, while I was on the phone with them, the CS operator tried to sell me more useless garbage and a free 30 dollar gas card if I was willing to try many of the other great things TLG Great Fun had to offer, you know I almost laughed myself to death! Be sure to ask for a confirmation number prior to hanging up with the operator and write it down, along with the time and date you called so you can use it to defend yourself in the event of future charges occur on your credit card. Luck!

I just got my bank statement today and a charge of $36.99 was taken from my checking account by TLG*GREAT FUN 15 ~~Don't know what this is about or why this was done. How do I get my money back. I'm on disability and can't afford to have money stolen from me. Now what?!

I just found out got charge $11.99 by TLG, i didn't authorize the transaction. my credit card blocked the transaction now and i will call them today!

They suck!

My name is Rachel Duncan and my membership number is [protected] and I cancelled my membership but still got billed for this month. What happened? I would like to be reimbursed, but if for some reason that is impossible, please take me off the billing list immediately.

Thank you for your time,
Rachel

This company is full of it they charged my card that was linked to another name according to them. When i called pissed off they refused to cancell such membership even after i told them i never authorized the charge. WOW! I cant believe TLG Great America is still in business they should be legally prosecuted by now.

I just noticed Great Fun has debited 11.99 from my checking acct which sparked my interest to investigate. They have taken 11.99 for the last 12months! Dont know who they are or how they got my debitcard info but I will be going to the bank tomorrow and calling them again (since they are "closed" today) and may consult an attorney if need be! They are thiefs! Report them asap!

I got this card in the mail today. No informations with it. Called the phone number on the paper. Got some women with very bad english. Had to understand. Said something about calling back in 2 or 3 hours. I want to be sure this member number 9872-[protected] is canceled. If you can't afford to hire people how speak good english to answerthe phone then don't send out these cards.

Please remove this charge from my credit card.
Thank you.

I am from Access Development, we help with the website for the Great Fun discount program. In order to cancel your Great Fun membership you can call [protected]. This goes directly to Great Fun and they will cancel your membership for you.

Member Services Rep.

called the number listed above from Nashville and was able to cancel over the phone :)

It also says [protected]. Mon. through Fri 9am to 11pm.
j.k.

Sorry, it also says "Cendant Publishing, Inc.
J.K.

Hello,

We just received a Great Fun card. It s ays' "save 10%, 50% off every
time you visit 'DINING ACCESS RESTAURANTS'! Thank you for posting your complaint! Hope somehow this helps you. J.K.

WEBSITE IS : www.mygreatfun.com

address on letter is : 2003 Trilegiant Corporation, 2008 Access Development

P.O. Box 41248
Nashville, TN 37204
All I can say is we WERE former Business Owners & they sent this to our p.o. box. So this is planned targeting. J

Unauthorized credit card charge!

Three charges three months in a row in the amount of $149, $149 and $109 were charged to my Visa card. Fortunately my credit card credited my account. Does anyone know if they have a lawsuit against them?

TLG Great Fun monthly charge my credit card without any authorization

This company somehow charged my elderly mother's credit card $149.99! Luckily, I monitor her banking and credit card activity, since she is on a fixed income. I saw the charge and she had no idea what it was for. I called the phone number on her CC statement and asked how they would have had her information to charge her card. They said as part of their marketing strategy, they often times mail out checks and 'clearly state if the check is cashed, it is automatic acceptance of membership and the card is charged'. However, the rep. I spoke with could not tell me HOW they would have gotten her credit card info. When I mentioned the word SCAM, she was very quick to offer a credit back to her credit card to be done within 7-10 days. Apparently, they must hear the same thing often, as it was very easy to obtain a cancellation of this membership. She could not tell me how much the bogus check was written for, but my mother has stated that she has NEVER cashed or deposited a check like that - she rips up all solicitation (junk) mail.

make sure to call them and ask for a supervisor when she refused to give you the full amount then ask to speak to her supervisor also ask for the office of the president.
her name is Sylvia,
tell her you are on the BBB website making a complaint at that moment and want you entire amount refunded. she did it for me.
dont forget to still file a complaint with the BB bureau even after you get your money back. oir others will cotinue getting scammed!

This is TLG Great Fun... We just found out today that we were taken by this company for $36.00 out of our bank account. Here is a link to their information with the BBB of CT.

http://ct.bbb.org/WWWRoot/Report.aspx?site=29&bbb=0111&firm=41001179#complaint

They need to be shut down! They have been scamming people under all kinds of names for years by sneaking in under "legitimate" websites and swiping your credit card info. to sign you up for crap that you don't know you are ordering and you never receive. We talked with "Nancy" an "Executive Supervisor" this evening and after our conversation are being reimbursed $108 in total for all of the charges they have helped themselves to from our bank account. They say that Tom clicked on box while on the Columbia House website. He did not do that, he certianly didn't give them his banking information or permission to take money from the account! They also say that they have been sending us travel cupons and a magazine for the past year, nothing has been received from them... ever. "Nancy" told us that we may have "mistaken it for junk mail" to which we responded that maybe they disguise it as junk mail so they won't be so easily discovered! As for a magazine, none has ever been delivered to us and as for "TLG Great Fun" we had never heard of them until they were noticed stealing money from our bank account today. We need to get together and find a good lawyer to take up a CLASS ACTION SUITE against these jerks and every internet site that gives/sells them our banking/credit card information!

Betty & Tom
Whiteland, IN

I am trying to be nice so PLEASE stop charging my credit card for something I did not request.

I received my credit card bill for the month of December and on it was two charges to TLGGREATFN. One was for October for $11.00 and the other one was for November for $11.00. I have not previously accessed their web site or solicited any merchandise/services from them.

I have noticed that, over the past few months, a charge has appeared on my Master card billing amounting to $11.99 per month attributed to "TLGGREATFN". I do not know when it began. I have no idea as to whom this company, service, or whatever refers. Neither do I have any idea as to how this $11.99 charge became part of my liability. I woiuld like very much to have it removed frommy Mastercard Statement. Thanks for your attention to this item.

Rebecca Bowns
Bowns3k@yahoo.com

TLGGreatFN--This company fraudulently charges me $11.99 per month for nothing. These charges started after I purchased airline tickets from Priceline.com. Does anyone have contact information for this scam company?

Thanks.

Someone wrote: "I received my credit card bill for the month of December and on it was two charges to TLGGREATFN. One was for October for $11.00 and the other one was for November for $11.00. I have not previously accessed their web site or solicited any merchandise/services from them." The same thing happened to me! Were you successful in getting the charges reversed?

you go get em...