Growthink’s earns a 5.0-star rating from 5 reviews, showing that the majority of entrepreneurs and business owners are exceptionally satisfied with consulting and business planning services.
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Unable to contact number and/or email provided to cancel subscription
Unable to contact number and/or email provided to cancel subscription. No return communities, continued to charge every month. Unknowingly was signed up for a subscription service at $97/month. Tried to contact the phone number and email provided countless times over a 9 month period. No way to cancel hidden subscription charge. Have paid over $800 so far. Have not yet received a refund or received a call back in over 9 months.
The complaint has been investigated and resolved to the customer’s satisfaction.
SCAMMED AFTER BUSINESS PLAN PURCHASE
SCAMMED AFTER BUSINESS PLAN PURCHASE I bought the business plan product and was forced to watch an unskippable video. Trapped in the video loop, a pop-up then asked me to add another service, which I refused, only to be redirected back to the video. My bank statement shows the charge, but customer service is unreachable, always diverting to voicemail. Attempts to use the chat ended abruptly as the agent left the conversation. I emailed for a refund and received no reply. It's a total scam, and I'm considering involving the police.
The complaint has been investigated and resolved to the customer’s satisfaction.
Billed $485.00 NEVER HAD THE OPPORTUNITY TO CANCEL
Billed $485.00 NEVER HAD THE OPPORTUNITY TO CANCEL.. WHEN I CALLED , VOICE MAIL SAID LEAVE A MESSAGE, I DID. NO ONE EVER CALLED BACK. BAD BUSINESS! March X XXXX I signed up for a 30day free trial of Growthink to grow my business. On April 1 I was billed $97.00 recurring purchase On April 10th I called their 800 # to cancel my subscription. I received a voice message that said someone would return my call. No one ever did. On May 1st & May 31st they billed me $97 each time On May 5th 10th I called their 800 # to cancel my subscription. I received a voice message that said someone would return my call. No one ever did. On July 1st I was billed 97.00 again On July 5th 10th I called their 800 # to cancel my subscription. I received a voice message that said someone would return my call. No one ever did. On August 8th I filed a dispute with my bank Fifth Third four payments of $97.00 On August 20th I received a letter from my bank that the dispute failed to recover my funds. On August 21st I cancelled my credit card so that no more charges would be placed on my account. On May 18th I received an email stating that my balance was now $
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Growthink Legit?
Growthink earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Growthink. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Growthink resolved 100% of 5 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Growthink has claimed the domain name for growthink.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Growthink.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Growthink.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a growthink.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Several mixed reviews for Growthink have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Growthink and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Growthink.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Growthink.
However ComplaintsBoard has detected that:
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
I wish to pursue a dispute of the extra charges that have been made against my credit card for product I DID NOT intentionally purchase I wish
I wish to pursue a dispute of the extra charges that have been made against my credit card for product I DID NOT intentionally purchase I wish to pursue a dispute of the extra charges that have been made against my credit card. The original sales page specifically states that when purchasing the business plan template you WILL NOT have ongoing monthly fees, but you will have FREE access to Insiders Secrets to raising Capital and Productivity Secrets. Nowhere does it talk about an ongoing subscription to the Insiders Circle, or a one off payment for a product called Presentation Magic. The ad copy also states a 100% money back guarantee, no questions asked. The total cost was meant to be *** I did not intentionally sign up for "Presentation Magic" *** or the Insiders Circle (monthly subscription). However, in the post payment invoice, both products are listed, which I didn't even notice till checking my credit card statement in August. I have contacted them several times by email asking for refunds, and to have the subscription cancelled. I have had to fight (what a joke "no questions asked"!), and was told the 100% guarantee doesn't apply to the Insiders Circle & presentation Magic, only the Template. The issue is...I DID NOT CONSCIOUSLY BUY THESE TWO PRODUCTS. The ad copy for the Business Plan Template which is the ONLY product I thought I was purchasing, DID SAY money back guarantee. To date: one refund payment for the August subscription has been made. However they refuse to refund the first monthly payment (July), and have not explained why I was charged for the Presentation Magic product. Then a further monthly charge to my credit card was made in September, and I had to ask again for this to be refunded, which is was. The first monthly payment of *** the *** are yet to be refunded however. Their conduct is misleading AND fraudulent. It is a scam.
The complaint has been investigated and resolved to the customer’s satisfaction.
Growthink, and more specifically their executives, are unethical in their pop-up marketing
Growthink, and their executives, use unethical advertising with pop-up marketing. They scammed money from me through a 'key prompt multi popup' video ad campaign that preys on seniors, offering one thing but delivering only deceptive offers for more money. I needed a quality Business Plan quickly for a real estate deal on Feb 11th, 2020. I bought Growthink's Ultimate Business Plan template for $72, but was misled into spending $666 in under 10 minutes by their pop-ups, claiming I needed more to achieve my goal. The downloads provided were overwhelming and not what I needed, just a lot of data and text, not the immediate template I sought.
The complaint has been investigated and resolved to the customer’s satisfaction.
Growthink Reviews 0
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About Growthink
One of the standout features of Growthink is its ability to develop comprehensive business plans that address every aspect of a company's operations. The firm understands that a solid business plan is critical for securing funding, attracting investors, and gaining the confidence of stakeholders. With meticulous research, expert analysis, and deep knowledge of various industries, Growthink provides clients with a business plan that is not only thorough but also convincing.
Moreover, the firm has an extensive network of contacts in various industries, enabling them to help clients raise capital from investors and lenders. In addition to aiding clients in raising capital, the firm also assists them in the process of preparing for funding. This includes advising on the best funding sources, helping clients in building a compelling pitch, and reviewing investment documents.
Growthink offers a range of other services, including market research and strategic planning. The team has experience conducting market research across various sectors, providing insight into market trends, identifying opportunities, and identifying potential customers. Additionally, the firm assists clients in developing strategic plans in order to grow their businesses in a practical and sustainable way.
Growthink has worked with a myriad of successful clients across various industries, including technology, healthcare, retail, and legal. This has helped the company build a reputation as a trusted and proven resource for organizations seeking growth and development. With a clear and collaborative approach, Growthink ensures that each client receives the attention their project deserves, leading to well-planned and brilliantly executed strategies.
In summary, Growthink is an established and reliable business consulting firm that offers a range of services to help companies of all sizes grow and succeed. With its expertise in strategic planning, market research, business plan writing, capital raising, and more, the firm provides clients with a comprehensive range of services that have proven to be effective in helping businesses succeed.
Overview of Growthink complaint handling
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Growthink Contacts
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Growthink phone numbers+1 (800) 506-5728+1 (800) 506-5728Click up if you have successfully reached Growthink by calling +1 (800) 506-5728 phone number 0 0 users reported that they have successfully reached Growthink by calling +1 (800) 506-5728 phone number Click down if you have unsuccessfully reached Growthink by calling +1 (800) 506-5728 phone number 0 0 users reported that they have UNsuccessfully reached Growthink by calling +1 (800) 506-5728 phone number
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Growthink emailsjay.turo@growthink.com99%Confidence score: 99%Executivesaas@growthink.com97%Confidence score: 97%info@growthink.com96%Confidence score: 96%Supportproducts@growthink.com95%Confidence score: 95%Communication
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Growthink address12130 Millennium #300, Los Angeles, California, 90094-3156, United States
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Growthink social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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