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2.3 3 Complaints
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Gulf Infosoft DMCC Complaints 3

ComplaintsBoard
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6:47 am EDT

Gulf Infosoft DMCC digital marketing scam

A company named @gulfinfosoft in Dubai has declared a normal website named Dubai online .ae as Dubai's Number one search engine and scamming people thousands of dollars and Dirhams in the name of advertisement in their fake search engine.

Points to be noted:

This is not a local search engine, this is just a website.
I want to know what is the traffic on this website.
Why is it called search engine and number one search engine in Dubai?
What about Google, is Google number 2 and Dubaionline.ae is number 1?
Why should people pay absorbent money

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ComplaintsBoard
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9:26 am EST

Gulf Infosoft DMCC digital marketing fraud

The owner of company Gulf Infosoft DMCC or Dubai online. ae is a Fraud, The company owner name is Jyothika and Nithin, they first tell Dubai online. ae is google of Dubai and it is Dubai's number 1 search engine, if you have your ad on our website your business will do good as so many people search for businesses like yours on our search engine.

They took AED 4000 for the silver package and promised that I will get good leads for my business in next one week but nothing worked out.

When we are asking Jyothika and team to return the money they are not picking our calls or neither responding to our emails.

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Ali_Abdul
AE
Mar 27, 2018 5:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Did you pay in cash or through Cheque?

ComplaintsBoard
M
7:36 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gulf Infosoft DMCC has left an official reply on this complaint.

Gulf Infosoft DMCC digital marketing & content marketing services

It all started with a phone call... A lady named Jyothika had called me from Gulf Infosoft DMCC and introduced herself to me as the director of Gulf Infosoft and further informed me about the services offered by Gulf Infosoft and also mentioned to me that Gulf Infosoft is primarily into providing Digital Marketing Services for SME's in UAE and by subscribing to there Digital Marketing services I can endorse my business in Social Media and increase my sales up to 10x.

I was pretty convinced with Jyothika's proposal to outsource Digital Marketing activities of our business to Gulf Infosoft DMCC, As a part of the process we decided to meet in at our office and discuss further, Jyothika had visited our office and explained the process and promised us that they would increase our sale up to 10 X and collected a payment of AED 6000 as a part of the overall billed amount, as per the contract the service process should be initiated within 24 hrs after the first payment completion.

Since I was busy with my work, I reached out to Jyothika on her Ph Number after 48 hours and for my surprise, it was switched off, The Gulf info soft website and there so called Dubai's number one search engine Dubaionline. ae is still live, however I am not able to reach Jyothika or anyone from Gulfinfosoft through the given email address or ph numbers and the office address in JLT is locked, when enquired with the security I learnt that people rarely come to that office.

It was a mistake on our part that we did not do a thorough background check before we wanted to make business with the so-called company Gulf Infosoft, I am sharing my experience here in this forum so that my experience would be a learning to other folks out there.

Read full review of Gulf Infosoft DMCC and 8 comments
Update by Miraguddin
Apr 03, 2018 5:34 am EDT

With all the necessary evidence we have initiated to file the complaint against Gulf Infosoft in the legal court, we will be sending our lawyer to your office with a legal notice and a copy of all evidence for your reference.

readers Gulf Infosoft is losing its victims as the victims are alerted by complaint board forum, Gulf Infosoft is aggresively trying to pull down the ranking of this thread from search engine, however they cannot do it

Questions to Jyothika: As you told us and as you exaggerate to all your Victims, Dubaionline.ae is Dubai's number one search engine!

1)Are you sure, is the Dubaionline.ae is Dubai's number one search engine !?
2)What is the traffic of this so-called website Dubaionline.ae
3)BASED ON WHAT FACTORS YOU CALL Dubaionline.ae as DUBAI's NUMBER 1 SEARCH ENGINE?
4)Why are you exaggerating this traffic less website Dubaionline.ae as Dubai's Google to your victims?
5)Are you a professional Digital Marketer? where does the DM operations for the client take place through your company is it through Dubai or India?
6)Do you have a license for your business?
7)How are you guys able to cheat people so professionally?

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Miraguddin1
Dubai, AE
Apr 03, 2018 6:28 am EDT

I Cannot mention my companies name or upload the Voucher with our company trademark which signed by Jyothika to this public form as it is the matter of confidentiality and sensitivity, Note to Jyothika : This is Mirag from K******l Trading FZE, hope you remember us now, We have decided to take this issue legally, we will be sending our lawyer to your company address with a legal notice and all the evidence. please make sure that your office is not locked down.

I have few questions to Jyothika:

As you always exaggerate to your victims, Dubai online is Dubai's number one search engine.

1) are you sure, is Dubaionlie.ae is Dubai's number one search engine?
2)What is the Traffic of this website Dubaionlie.ae?
3)why do you call Dubaionline.ae as a search engine, are you guys above Google, is Dubaionline .ae is number one one search engine in Dubai and Google is number 2?
4) Are you a digital marketing professional?
5) Where do you carry out the operations for your clients, does that happen in Dubai or India?
6) Why do you cheat people claiming Dubai online a simple website as a search engine?
7) last but not least how do you people cheat so professionally?

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ThetruePath
AE
Apr 02, 2018 6:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

@miraguddin you are from United States and doing SME business in the uae ? Please remove this malicious post on gulf Infosoft immediately which you have posted with what intent we don’t know.

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Author of the review
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Miraguddin
US
Apr 03, 2018 5:32 am EDT

Dear Vindicator of Gulf Infosoft

@thetruepath we are not answerable to you about our location, we have our business across Europe, North America and MENA, this is not a malicious post this is a Genuine post, I posted this complaint with the Intent to rescue all your potential victims.

Gulf Infosoft DMCC
Gulf Infosoft DMCC
Apr 03, 2018 12:15 pm EDT
Replying to comment of Miraguddin

We are sharing the details of your baseless allegation with the authorities. I am sure you are aware that posting defaming baseless content on internet is not taken lightly in this part of the world. You still have time to remove this malicious post. Let sense prevail..

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Miraguddin1
Dubai, AE
Apr 03, 2018 3:31 pm EDT

We would also share the evindences for our allegations with the authorities, I am sure you are aware that cheating and exaggerating on products and services you offer is not taken lightly in UAE.

How can you exaggerate a baseless website as dubais number one search engine and cheat people in the name of online advertisement? When did dubaionline.ae over take and become Dubai's nber 1 search engine? First are you professional digital marketer?

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ThetruePath
AE
Apr 02, 2018 4:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear commenter,
1. Can you share the name of your business and its verifiable address and contact details?
2. Was the 6000 for a month, quarter, year of digital marketing services?
3. Did you pay in cash or cheque?
4. Did you take a stamped money receipt from them? Please share a copy in this forum.
3. What type of digital marketing services convinced you into paying an advance of 6000 and rest assured that your sales would go up by 10X ?
4. If you paid by cheque, can you share the cheque details here?
5. Did you ask for an invoice for the services? Was there a contract in place?
6. Why dont you share your contact details here so that the so called company can get back to you?
7. No answer to any of these questions will raise serious questions on whatever you have written above.

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Author of the review
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Miraguddin
US
Apr 03, 2018 5:31 am EDT

Dear @Thetruepath,

I am sure that you guys are writing back to my complaint since your Victims are alerted by this forum.

@thetruepath, I know that this is a step taken to Vindicate Gulfinfosoft, but then, it is time to take things to next level legally.

Answering your questions:

1)I cannot share my Business name and address as I am not ready to risk the goodwill of my business by bringing its name to a complaint forum for AED 6000. nevertheless, I will be sending my lawyers to your office with the legal notice and all the evidence.
2)AED 6000 was half the payment of overall billed amount AED 12, 000.
3)We paid in cash since you guys insisted us for cash payment.
4)we did not get the soft/hard copy of the receipt, we moved forward to do the payment and receive soft copy of invoice through email based on the trust we had built on Jyothika, but we have our company voucher in which the jyothika signed after receiving the cash, we cannot share it to the forum as we have our companys logo and stamp present in it, you will receive a copy of it from our lawyer.
5)facebook advertisement, Google AdWords, product video trial.
6)Refer to 3rd answer
7)we were promised to get a soft copy of Invoice through email which we didn't, we have taken the signature of Jyothika in cash voucher though as said you will get the copy of the same from our lawyer.
8) We were explained about the contract and we were also promised that we would shortly receive the signed and sealed soft copy of the invoice and contract within 24hrs, we didn't receive it though.
9)refer to my 1st answer.
10) we shall meet in the legal court with all the evidence, our lawyer will visit you at your so-called office at the earliest if it is not locked down.

To Readers attention: @Thetruepath, @Ali_ Abdul are the users from Gulf Infosoft trying to pretend like general users at complaint board, they are stressing on Cheque, cash, receipt because that's the key for them to play clean, they did not send us the invoice receipt as promised and like so did we trust them so blindly, nevertheless we have enough of evidence to sue them in the legal court.

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Miraguddin1
Dubai, AE
Apr 03, 2018 6:13 am EDT

Dear Vindicator of Gulf Infosoft,

I am sure that you are replying back to my post as you have lost your victims as they have become vigilant through complaint board forum.

Answering your questions:

1) I cannot share the name of my Business, As I am not ready to risk the Goodwill of our business for AED 6000, nevertheless we have decided to move forward to take this legally with sufficient evidence.
2)AED 6000 was half the payment of overall payment AED 12, 000.
3) We paid in cash, we were insisted to pay in cash and we were promised to get a signed and sealed soft copy of Invoice and contract from Gulf Infosoft Through email, though we did not receive it we have the voucher signed by Jyothika while she received the cash from us, we cannot share the voucher in this forum as it has our company logo/trademark.
4) refer to 3rd answer.
5)Facebook Advertising, Google search engine optimization, Placement in Dubai online.ae and a product video.
6)Refer to 3rd answer.
7)refer to 3rd answer
8)refer to 3rd answer.
9)refer to 1st answer.
7) we have decided to take this matter to legal court, we will be sending our lawyer to your company address with a legal notice and all the evidence.

To readers Notice:

1)Ali_ Abdul and Thetruth path are from Gulf info soft pretending to be general users of complaint board forum.
2)Gulf Infosoft has taken this complaint very serious as they have started to loose there victims.
3)Gulf Infosoft is trying to take down this complaint tread from the search engine as they are not able to cheat anyone else further.
4)These indicators of Gulf info soft are stressing on receipt, cash and cheque and using it as key to play clean because they know that they haven't sent us an invoice and they assume that we don't have any proof to sue them, but we have nough evidence to sue them.

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Miraguddin1
Dubai, AE
Apr 03, 2018 8:08 am EDT

Dear vindicator of Gulf info soft,

You are writing back on my post after a month perhaps because your victims have stated becoming vigilant by reading my complaint via complaint board.

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adamsaleh
US
Mar 08, 2018 9:12 am EST

yes, they are frauds indeed.

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Ali_Abdul
AE
Mar 27, 2018 5:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of adamsaleh

Did you pay in Cash or through Cheque?

Is Gulf Infosoft DMCC Legit?

Gulf Infosoft DMCC earns a trustworthiness rating of 82%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Gulf Infosoft DMCC highly, which means their services are pretty reliable. Despite this, their 33% complaint resolution rate raises questions. We recommend users check reviews and complaints about Gulf Infosoft DMCC to understand what to expect from them.

We found clear and detailed contact information for Gulf Infosoft DMCC. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Gulfinfosoft.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the gulfinfosoft.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Gulfinfosoft.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The gulfinfosoft.com may offer a niche product or service that is only of interest to a smaller audience.

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Overview of Gulf Infosoft DMCC complaint handling

Gulf Infosoft DMCC reviews first appeared on Complaints Board on Feb 28, 2018. The latest review digital marketing scam was posted on Apr 3, 2018. The latest complaint digital marketing & content marketing services was resolved on Feb 28, 2018. Gulf Infosoft DMCC has an average consumer rating of 2 stars from 3 reviews. Gulf Infosoft DMCC has resolved 1 complaints.
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  1. Gulf Infosoft DMCC Contacts

  2. Gulf Infosoft DMCC phone numbers
    +971 522 885 101
    +971 522 885 101
    Click up if you have successfully reached Gulf Infosoft DMCC by calling +971 522 885 101 phone number 2 2 users reported that they have successfully reached Gulf Infosoft DMCC by calling +971 522 885 101 phone number Click down if you have unsuccessfully reached Gulf Infosoft DMCC by calling +971 522 885 101 phone number 1 1 users reported that they have UNsuccessfully reached Gulf Infosoft DMCC by calling +971 522 885 101 phone number
  3. Gulf Infosoft DMCC emails
  4. Gulf Infosoft DMCC address
    1710, HDS Tower, Cluster F – JLT, Dubai, United Arab Emirates
  5. Gulf Infosoft DMCC social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Gulf Infosoft DMCC Category
Gulf Infosoft DMCC is ranked 148 among 204 companies in the Web Design and Development category

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