Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Furniture Stores Harlem Furniture
Harlem Furniture
Call
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Harlem Furniture
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Harlem Furniture Customer Service Phone, Email, Contacts

Harlem Furniture
Reviews and Complaints

harlemfurniturenyc.com

Learn how the rating is calculated

3.1 21 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

Harlem Furniture Complaints 21

Resolved “Refuse to give a full refund” Resolved “substandard furnitures with no warranty” Resolved “Fake sofas” Resolved “Sold us fake leather sofas” Resolved “Poor management” Resolved “Lies about refund” Resolved “Terrible company” Resolved “Inferior Furniture” Resolved “Subpar quality” Resolved “Beware”

How responsive is Harlem Furniture's customer service?

11 Resolved
10 Unresolved

Total complaints: 21

Resolved complaints: 11 (52%)

Unresolved complaints: 10 (48%)

Somewhere halfway 🌗
Harlem Furniture definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Harlem Furniture needed to resolve them.
How is Harlem Furniture’s rated by customers?

Harlem Furniture’s earns a 3.1-star rating from 21 reviews, showing that the majority of customers are somewhat satisfied with their purchases.

  • All
  • Reviews only
  • Complaints only
  • Resolved
  • Unresolved
  • Replied by the business
  • Unreplied
  • With attachments

Keywords

furniture delivery warranty manager living room set leather store complaint money refund dining table living room shop defective purchase receipt repair customer service bedroom set extended warranty
Sort by:
ComplaintsBoard
J
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Harlem Furniture Damage done with no resolution

Harlem Furniture is a member of the Better Business Bureau. They claim to be a business in good standing with the bureau but it is only because they have found a loophole, a way to exploit the system of checks and balances. I made a purchase of an entertainment center from Harlem Furniture. It was a large piece and so I had it delivered. The men...

Read full review of Harlem Furniture and 22 comments
Helpful? 0 0
Share
22 Replies
More
Send message
Copy link
Report

Harlem Furniture Reviews 0

Looks like Harlem Furniture has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Harlem Furniture, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Harlem Furniture complaint handling

Harlem Furniture reviews first appeared on Complaints Board on Mar 16, 2007. The latest review Diffective item was posted on Sep 17, 2022. The latest complaint Refuse to give a full refund was resolved on Mar 08, 2010. Harlem Furniture has an average consumer rating of 3 stars from 21 reviews. Harlem Furniture has resolved 11 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. Harlem Furniture Contacts

  2. Harlem Furniture phone numbers
    +1 (718) 401-1900
    +1 (718) 401-1900
    Click up if you have successfully reached Harlem Furniture by calling +1 (718) 401-1900 phone number 0 0 users reported that they have successfully reached Harlem Furniture by calling +1 (718) 401-1900 phone number Click down if you have unsuccessfully reached Harlem Furniture by calling +1 (718) 401-1900 phone number 0 0 users reported that they have UNsuccessfully reached Harlem Furniture by calling +1 (718) 401-1900 phone number
    Bronx Branch
    +1 (212) 722-7900
    +1 (212) 722-7900
    Click up if you have successfully reached Harlem Furniture by calling +1 (212) 722-7900 phone number 0 0 users reported that they have successfully reached Harlem Furniture by calling +1 (212) 722-7900 phone number Click down if you have unsuccessfully reached Harlem Furniture by calling +1 (212) 722-7900 phone number 0 0 users reported that they have UNsuccessfully reached Harlem Furniture by calling +1 (212) 722-7900 phone number
    New York Branch
  3. Harlem Furniture address
    560 Exterior Street, Bronx, New York, 10451, United States
  4. Harlem Furniture social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Harlem Furniture Category
Harlem Furniture is ranked 207 among 373 companies in the Furniture Stores category
#205 Mercers Furniture Mercers Furniture #206 The RoomStore The RoomStore #207 Harlem Furniture Harlem Furniture #208 Becker Furniture Becker Furniture #209 Contour Adjustable Beds / Adjustable Bed Enterprises Contour Adjustable Beds / Adjustable Bed Enterprises

Recent comments about Harlem Furniture company

Sold us fake leather sofas
12
Harlem Furniture is absolutely terrible! They stand behind nothing. ...
 Insurance is BULLS**T
1
I must say that the complaintsboard is very unfair when it comes to...
 Fake sofas
1
I purchased sofa set on March 21, 2009 at The RoomPlace located on...
 Inferior Furniture
1
HARLEM FURNITURE is a REAL disappointment. We bought a new bed set...
 Harlem furniture junk
1
just wondered what suite of furniture you bought. I got a del mar...
Harlem Furniture Alternatives
Wayfair 332 reviews Furniture Fair 9 reviews 1stdibs.com 29 reviews Transformer Table 4 reviews ReplaceMyCushions.com / ReplaceYourCushions.com 4 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.