Hindustan Times / HT Media
Reviews and Complaints

i am submitted 499 Rs for news paper on 18/08/2012 and i have not received any news paper for your executive Mr.M.I.Al. he tells me that they give me news paper for the period of 1 year please check and inform on this no.[protected] and i want quick respond

i pay 499 RS for news paper on 18/08/12 i have not recieve any news paper from your distributer they tell us that they give me news paper for period of one year please check and inform me on this no. [protected]

To
HT Media Ltd
India

Dear Sir / Madam,

I have taken your 1 year annual subscription for HT newspaper and amount is debited from my bank account. But I have not yet received coupons. Please take immediate action and give me subscription coupon and start delivering newspaper to my address mentioned below at the earliest:

Sunil Kumar Dhaniya
Quarter No.-375, Bldg.No.15
Sector-7, C.G.S.Colony
Antop Hill, Mumbai-37
Mobile no. [protected]
Payment details:
date amt debited: 20th August 2011
Payee: HT MEDIA LTD
ch.no.282440 amount:149.00
from State Bank Of India

HT Media Ltd
India
hindustantimes.com

Hi,

I have taken your ONE year annual subscription for HT newspaper and amount is debited from my bank account. But I have not yet received your coupons. Please take immediate action and give me subscription coupon and start delivering newspaper to my address mentioned below:

My Address :
M.Madaswamy Thevar
'Q' wing, Flat no.303, 3rd floor, Nethaji CHS,
Thevar Nagar, Kalyanwadi, Sion-Mahim Link Road,
Dharavi, Mahim (East) - 400017.
Mob no. [protected].

Payment details:
Date amt debited: 11/08/2011
Payee: HT MEDIA LTD
ch.no : 320443
amount : 149.00
from : IDBI Bank Ltd

With Regards,
M. Madaswamy Thevar
Mo : [protected]

No, there is more problems are sttill pending. why there is a need to lodge complain twice or thrice.

Complaint is genuine. This case is happening with most of the subscribers.

Our Office Land Line is not working.

Kitna bada wala chutiya hai be tu ! Sab fokate me chahiye

i want to buy new subscription of HT, how to do this ?
kindly email me on chetandev_2008@rediffmail.com.

best regards,
chetan devalia

Dear HT,
I am Bhupinder Singh Chadha, ID No.R0029521 and my subscription is ending in May 2012. I whould like to renew under the same scheme. What is the proccedure and how much is the subscription now ?
Last year in April I paid a cheque for Rs.149/- for one year. Now the same dealer told me that that the subscription is 299/- for one year which I do not believe. How it can go double straightway ?
Please advise. me on chadhaji@yahoo.com. at na ealiest date.
Thanks

I had subscribed for HT coupan on 24th feb, till now I have not received my coupan & when i try to call ur customer service it is not available so please send the coupans in the name of Shamim Shaikh .M.Akbar
Add: ROOM NO 2, TABELA WALI CHAWL,
CHIRAG NAGAR, GHATKOPAR [W],
MUMBAI 400086.
The room is in the name of Syed Shamsher Ali

This will prevent me to get morning HT news

I had subscribe HT News paper. Coupan shows

IP : PCCREN33530 Scheme : PCCREN@[protected]

Anil Kumar Gupta Ph: [protected]
504, Bhoomi Tower
Plot No. 28, Sector-4
Kharghar : 410210

Vendor Kanan 140253

Vendor (Phone No. [protected]) complaining he has not received the Feb-09 Coupans from us. though We have given the coupans in advance in Jan-09.

We have shown him the total bunch of coupans containing march to October coupans. He has taken our March and October Coupan and went telling that he will not deliver any paper to us.

Please confirm him that he has already submitted you the feb month coupans and ask him to return our March and October coupans to us immediately. So that we can change vendor.

We are very upset with the behavior of your vendor (Phone No. [protected]) at Kharghar sector-4.

We are very surprised to note that there is no counterfoil of the coupans where we can take the vendor signatures.

We seek your immediate attention in this regard.

A-504 Joy Homes, behind dena bank bhandup (W) -78

amount paid Rs. 349
Cheque No. 639822
Date of cheque deposit: 19-Dec-2008
Axis Bank Ltd

Money paid subscription coupon not supplied till now

Got no. of some Vishal who works for HT ...I think he just doesn 't know his job..his phone just rings or switched off. his no is [protected]

So, Subscription has been stoped. Please deliver coupon at above address

I have a subscription of 2 yrs. One year was to get over in Sept 08, so I followed up for next year coupons in July.

I was told that its been processed and it will be sent.

Its now November.

I called customer service - they gave me phone numbers of
- sales executive -- Phone temporarily disconnected.
- Zonal Manager - Phone switched off (on a weekday - in working hours? And they don't have any landline numbers!)

So I called back their customer service. I explained. The CSR said he understands. So what?
Him has to understand.
But his understanding doesn't get me anywhere in terms of getting the coupons.

So I ask to speak to his manager. He says no one is there - manager typically comes in at 11 am but he is still not there.. there is no supervisor !

What kind of CUSTOMER SERVICE CENTER HT runs? No supervisors, no managers!

Its scary.

The CSR just refused to let me speak to any manager. He said he needs to speak to his boss ---- but isn't Boss a manager ?

KIND ATTN : MR. ADARSH.

SUB : RENEWAL OF SUBSCRIPTION FOR 2 YEARS.

REF : MY OLD SUBSCRIPTION NO. 169491.

SIR,

I HAVE SENT YOU CHEQUE NO. 036604 DATED 15.09.2008 TOWARDS FURTHER RENEWAL OF MY SUBSCRIPTION FOR 2 YEARS., AND AS DISCUSSED WITH YOU - I WAS TO RECEVIE MY COUPON WITHIN 3-4 WEEKS.
THE ABOVE CHEQUE WAS DEBITED IN MY ACCOUNT ON 13.10.2008 AND TILL DATE I HAVE NOT RECEIVED MY COUPONS. I REQUEST YOU TO PLEASE ARRANGE TO SEND ME THE COUPON ON THE FOLLOWING ADDRESS.

MOHD. HANIF ANSARI
C/0. ERAM ENGINEERS PVT. LTD
A-212 / 213,
UDYOG VIHAR INDUSTRIAL AREA,
VITHALWADI – WEST
DIST – THANE - 421 003.
MOBILE NO. [protected].

PLEASE DO THE NEEDFUL & OBLIGE,

THANKING YOU & WISHING YOU A HAPPY DIWALI.

MOHD. HANIF ANSARI

Dear Sir,

I have subscribed for Hindustan Times for 2 years in October 2007. I forwarded this form and cheque of Rs.195 through the road side vendor Mr. Ramshiromani Yadav who sits near Thakur Complex gate, Kandivali (E).

My OD account No.[protected] of Bank of Baroda, BKC Branch, Bandra was debited on 01/11/2007 of Rs.195/- bearing cheque no.578759 through clearing house.

I also received one SMS from HT Media on 23/11/2007 against inquired for HT subscription.

"Your HT Coupon has been handed over to your vendor by our Sales Team. Kindly get in touch with your vendor for coupon."

When I was asked to Ramshiromani Yadav, he managed to get the HT Coupons for 1st year himself but did not hand it over to me. He promised to deliver the newspaper for next 2 years daily but never delivered it to my above mentioned address.

After repeated inquiries he did not hand over the HT Coupons to me neither did he deliver the newspaper.

I request you to kindly take action against the vendor and get my HT Coupons delivered at my Address given below.

C/8/64, Nabard Nagar Flats, Thakur Complex, Kandivali (E), Mumbai -400101

I further request you to deliver the HT Coupons of the year 2008/2009 due any time in October 2008 be directly delivered to above mentioned address.

Yours truly,

Himanshu Makwana

Dear HT,

My name is Nisha Jadhav, would like to inform you that my subscription for year is over and I would like to renew the same. I have spoken to your executives and they have informed me to convey through mail. my residence address is Saikrupa CHS, Room no 10, B-2, Opp. Bethel Church, Ambernath (W).

Request you to kindly do the needful at the earliest so that I can release the cheque.

Regards,

Nisha..

11/7 shastri Nagar Santacruz (w) mumbai 54

contact number:- [protected]

amount paid Rs. 195
Cheque No. 425543

samta co-op Bank Ltd

Money paid subscription coupon not supplied till now

So, Subscription has been stoped. Please deliver coupon at above add.

COMPLAINTS BOARD
HINDUSTAN TIMES,
INDIA.
Dear Sir,
My ID No.404526
I have booked hindustan times for one year scheme of Rs599/- on dt 26.12.12.But in mistake your salesman gave the coupen of Mint.Ihave call many times in your customer No.and he had promise to sort it out my problem. but he did not do till now, So I will request to you Please sort it out immediately.Forever we enjoy your newspapers, soon.
Thanks,

I m not receiving news papar since first feb 2016.Vender has stopped it. Pls make it cimplete.

Devender kumar
[protected]

Dear Sir,
My ID No.RO125887
I have subscriped Hindustan Times for 2 years scheme at Rs.199/- and also received coupon for 1 year starting from 19-10-11. But my existing scheme is valid till 10-11-11. I had told your salesman that the new coupon should start from 11-11-11 onwards. Inspite of this instruction, i got the coupon for new scheme from 19-10-11. I have called this salesman twice and he had promised me that this will sort it out. But he did not turned up yet.

Kindly look into the matter and give an early reply.
Kindly

raj thakre ko sudhariye nahi toh gahr se uthana padega ...

Subject: Coupons not given by HT to the Vendor.

Reference
Coupon number: 423829
Payment made on 31st October 07
Vendor's name: Santosh S. Ghogare
Depot: Byculla

To whomsoever is concerned.

We had applied subscription for HT paper in my Dad's name and have been receiving the HT newspaper till last week. The Vendor stopped giving us the paper and told us that they have not received the coupon from HT office to carry on for the months ahead. I rang up HT customer helpline and informed the executive about it and he told me that they will need to get back to me.

I have been trying to call the the helpline and is just continuously ringing, no answer. Its just about 8 and half months that we are receiving the paper, whereas the commitment was to be for two years.

After calling on two numbers 6776 4242 and 6776 4248, there is no response absolutely.

Dear sir/mam,
I'm subscribed ht papers A year but vender not given my home. So please refund my amount or give papers regularly.
From,
Pankaj maurya
Mobile no. [protected]
E-mail- mauryap60@gmail.com
Kanjurmarg East, mumbai 400042.

I have applied for renewal of subscription for two years on 30.07.2008 & cheque was collected by your employee Name: Balgovind Thakur & Employee Code: T6X34. with Cheque No: 636407 of Canara Bank. Receipt No: 534362. Also I have receive the Verification Calls from your side for Several times which i have attended and provided all the details which was asked for & Last week I got the call from Hindustan times saying that we have dispatched the coupons which you will receive within few days time. Even day before yesterday i got a call for verification.

Today when I called up customer care they are saying that the cheque is rejected due to verification is pending because of no-response. Now i don't understand that how many times you verify the details & if your customer executives are not updating the details is it my problem. & even you don't believe your employee who is collecting the cheque. I have given my mobile no. & all the time i have got the call on my mobile so how can you say that verification is pending.

What about my next month's subscription as my vendor is not ready to give newspaper from next month onwards. I want justification for the same that how can you waste a whole month just for verification & harassing the customer.

It means that you are not interested in serving the customers.

I have already paid Rs.249/- for two years of subscription. cheque no. 142399(Saraswat Co-op Bank), Subscriber ID :-R0015428.
But Till date I haven’t received subscription coupon from Hindustan Times for 2nd year(2012).
It is surprising to know that HT courier service personal are not able to track my address whereas other courier service providers can deliver telephone, electricity bill & other personal documents at my residence without any problem !

Sorry to bring to your notice that i felt cheated paying the subscription for the mint annual subscription.
I had taken these coupons under condition that vendors should be ready to distribute the newspaper on time and accept you coupons.
I am surprised that I spoke to a couple of distributors and everybody ignored distribution.
It seems number of readers as highlighted by them in various statistics is fake as actually newspapers are not distributed.
It is also a cheating as money is charged and against the same some coupons are given which is not accepted.
I have sent various reminders to Hndustan times but nothing seems to be moving. The reminders were sent to feedback@hindustantimes.com and feedback @livemint.com
Generally in all cases you also record the conversation of customer care executive then the same can be checked.

Regards

Gulshan Bajaj
Mint Coupon No 804069, ID R0011334

I have paid a subscription of Rs. 249 for 2 years vide cheque no 884669 drwn on ICICI Bank, dated 22nd May 2011. But I have not received the coupons at yet. On talking to the contact person named Vishal at the Airoli office, he came across as very rude and did nothing to help us. Please take up this matter urgently and see that we receive the coupons.
My serial no is 104541.

Regards
Arpita Nag
Mob: [protected]

sir, i am not getting renew of coupan against my coupan no-111129 after lot of effort.
hari dass
A-23, babul apartment katemanevali, pune link road, kalyan-east-421306
contact-[protected]

Respected Sir,
I am a resident of Sector 82 Kendriya Vihar, Noida. We have being getting incomplete HINDUSTAN TIMES newspaper since a while.
I had lodged a complaint with the vendor but still no action has been taken. He conveniently passes on the blame to the Supplier for not supplying the complete paper. Mostly the second edition of HT CITY is not delivered.
Hope you would look into this matter as soon as possible and take necessary actions.

My email id is- ajitam66@gmail.com

hello sir these is to inform you.that we had subscribed your newspaper which had give scheme for a year.and we were supposed to give the coupons every month.as we used to do the same.but now the vendor has asked some extra charge(10 to 15 rupees)which we were not informed earlier.he complains that he has to walk all the way to third floor which he cannot.and if we do not do so he willl stop putting newspaper on our door.as soon as we have subscribed these we are getting the vendor problems.i think these is my second or third complaint againt vendor.
so its my humble request for you to see upon the matter.and get me solved out of it.hoping for a positive feedback from your side

Hi,
This is Helen Godinho from Vasai, Thane District, Maharashtra. I had subscribed for the Hindustan Times Newspaper on 10th July, 2011 and have not yet received my newspapers.
The cheque has passed and there are no bank-related issues. I have also called the Executive, Mr. Lalit Mishra but he has not resolved the issue yet.
Kindly resolve the matter as soon as possible or notify me about the problem and what is causing the delay of the newspaper delivery.

Helen Godinho

Hi
I paid the amount of Rs. 1200/- via cheque against Hindustan times newspaper coupons (with free spice mobile along with that).
.I booked a newspaper on 30-11-11 . I have a HT serial no. 604819 with me as a reciept and it has been around 45 days . i didnt get any coupons in order to start my HT newpapers.I have tried number of times they always gives the false commitment. Kindly look this matter very seriousely and try to resolve asap.
Thanks
Gaurav Bhatia
MoB:[protected]