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Horizon Gold / Horizon Card Services Customer Service Phone, Email, Contacts

Horizon Gold / Horizon Card Services
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www.horizoncardservices.com

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2.0 169 Complaints
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Horizon Gold / Horizon Card Services Complaints 169

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C
12:00 am EDT
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They send e mail like it a real credit card. But it's not. Then you can't hold of them to stop from taking money out of bank account.please let me know how to stop it. I don't like paying for something i can't use!

Read full review of Horizon Gold / Horizon Card Services and 38 comments
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12:00 am EDT
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I received credit card offer called horizon gold credit card. I filled out the application and found out that it was a scam because they said it was a credit card. Instead it is not. There is no listed phone number for the company. I do not know what to do because they charge my credit 79.95 within one day. I do not want this card. There is no customer service person to talk to. Beware!

Read full review of Horizon Gold / Horizon Card Services and 11 comments
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S
12:00 am EDT
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They totally misrepresented themselves. I can't find a thing that I would ever order on their site. They are charging me every month even I don't go to their site anymore. I can't get them to cancel or refund my money. Beware!

Read full review of Horizon Gold / Horizon Card Services and 18 comments
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M
12:00 am EDT

Horizon Gold / Horizon Card Services being ripped off

When i went on your website. I thought i was receiving a credit card with a visa or mastercard logo. I did not know that i would have to purchase from your site through a catalog. I am very upset and i would like to receive my money back, I have not purchased anything on your site. Everything looks cheap and not worth spending money on. I would appreciate an email back from u. Stating that i would be receiving my full refund of $88.50.

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Redbones
US
Sep 19, 2015 10:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a dispute about the way, they got my bank to refund them, 29. 95 out my account, and then first commerce in Tallahassee :), also deduct 29.99, and mame it so bad, saying they had proof, with all my information, which I never finish application, somehow the bank tool my money, I can't first commerce credit union, would go against customer, then claim I authorize and bank print out the informatio, , and mailing it out to me, and horizon has all my information, never apply online and apply for a horizon credit card, not it a scam to get people to apply and dont had a card you have to purchase product from their store, so after first investigate the dispute, I end up paying the bank and them, for a card I don't have, how horizon ridge up information on me, for a card never got finish and wasn't authorize, I guess bank and horizon, need money, the price, I had to pay.

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M. Greve
Aug 23, 2007 7:50 pm EDT

Horizon Gold card
I can't find a thing that I would ever order on their site

Unauthorised internet banks

http://www.fsa.gov.uk/pages/Doing/Regulated/Law/Alerts/internet.shtml

Hallmark Bank NA
Hallmark Finance & Savings Bank (at hfshuk.50megs.com)
Hallmark Trust Finance
Hallmark Trust Finance Bank

Contact: Greg Hurd, Millicent Grant or Brian Trowbridge

www.swannlaw.tc
pmck@swannlaw.tc
Telephone: [protected]
Facsimile: [protected]
Cell Phone: [protected]
Brian F. J. Trowbridge — Partner
btrowbridge@hallmarktrust.tc

TCI mailing address:

Hallmark Bank & Trust Ltd.
PO Box 656, Tropicana Plaza
Providenciales
Turks & Caicos Islands
British West Indies

Hallmark Bank & Trust Ltd. office hours are 8.30 am to 5.00 PM, EST, Monday to Friday.

Email: info@hallmarktrust.tc
Telephone: [protected]
Facsimile: [protected]

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M. Daniel
Aug 23, 2007 7:40 pm EDT

Horizon Gold card

http://www.hallmarktrust.com/

Hallmark Bank & Trust Ltd. office hours are 8.30 am to 5.00 PM, EST, Monday to Friday.

Email: info@hallmarktrust.tc
Telephone: [protected]
Facsimile: [protected]

Contact: Greg Hurd, Millicent Grant or Brian Trowbridge

www.swannlaw.tc
pmck@swannlaw.tc
Telephone: [protected]
Facsimile: [protected]
Cell Phone: [protected]
Brian F. J. Trowbridge — Partner
btrowbridge@hallmarktrust.tc

TCI mailing address:

Hallmark Bank & Trust Ltd.
PO Box 656, Tropicana Plaza
Providenciales
Turks & Caicos Islands
British West Indies

http://edgar.brand.edgar-online.com/PeopleFilingResults.aspx?PersonID=3084214

COLUMBUS NETWORKS CORP 10SB12G/A 4/7/2000
COLUMBUS NETWORKS CORP 10SB12G/A 5/23/2000

Compass Prepaid MasterCard

P.O. Box 104
Tropicana Plaza
Providenciales
Turks & Caicos Island OR P.O. Box 325, STN 'A'
Etobicoke, ON
M9C 4V3
Canada

Telephone: [protected]
Facsimile: [protected]
Email: compass@lochaven.tc

Unauthorised internet banks

http://www.fsa.gov.uk/pages/Doing/Regulated/Law/Alerts/internet.shtml

Hallmark Bank NA
Hallmark Finance & Savings Bank (at hfshuk.50megs.com)
Hallmark Trust Finance
Hallmark Trust Finance Bank

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Angel Fox
Jun 09, 2007 5:22 pm EDT

Omg! I wish I wold have seen your complaint first! I did the same thing thinking it was a credit card. I am sitting in tears at how stupid I was. Thanks for posting this scam. I hope other people like me and you do the same thing so that others will benefit.

ComplaintsBoard
J
12:00 am EDT

Horizon Gold / Horizon Card Services stay away from this card!

On May 08,2017 I signed up online for a Horizon credit card which to my knowledge I would be getting a master or visa card. I waited almost two weeks for it to arrive in the mail. In the mean time the company had immediately taken 86.99 out of my checking account. I was absolutely disappointed when my card had arrived and I soon realized I could only use it on the computer! When signing up I was never explained that! With out a doubt I will never refer anyone to this card! Do not use it!

Jackie

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StatisticalConsumer
Vista, US
Feb 25, 2009 1:26 pm EST

This is the actual email I sent to these Yahoos - I have NEVER filed a complaint against any company. Like many others I not only feel deceived, but stupid. I consider myself to be a somewhat intelligent person. They sent me an email after I cancelled this card wanting to make sure I had 100% satisfaction...WOW!

Oh, so glad you finally sent me an email (never received the one I was told I
would receive when submitting this application) Once realizing what this card
was actually about and then doing research online, the ONLY contact information
I could find for your company was off of compliant websites. Most felt deceived
as I did. I would not recommend you advertise on CREDIT CARD websites as this is
not truly what this is. I can get a Fingerhut card and do the same thing.

I found a customer service contact number within the responses from your company
regarding the several hundred complaints and called immediately yesterday after
realizing the confirmation email was not coming through. I tried to call, but
your offices were closed. NOT a convenient thing when dealing with a "credit
card".

I called this morning and talked to a CSR who drilled me for questions on why I
wanted to cancel. Not just asked, DRILLED. Isn't one reason good enough? Once I
got past her, she then transferred me to a supervisor who asked me the SAME
questions again, yet pushed even harder to get me to keep the card. My reasoning
was still the same even after reading her script. I was disappointed at the
beginning of the call, but angered at the end. Once she realized that I was not
going to bite, she then turned somewhat nasty, her tone was very short on the
phone and barely got through the word "Thanks" before hanging up the phone.

I was refunded and this card was cancelled, thank goodness, but what I endured
to get there was not at all what one should experience when attempting to build
credit back up. Not everyone lives beyond their means, some have tragedies in
their lives which force them to get into debt, possibly file bankruptcy and have
to start all over from less than square one. Don't assume everyone is a deadbeat
and certainly don't treat them like one.

You may want to make your contact information available without needing to log
on to your site. People MAY just call ahead of time to get the information they
need to make an educated decision. It also MAY field some angry applicants who
have decided maybe this card was the wrong choice. Considering I filtered
through MANY complaints about your company prior to finding a customer service
number to call did not help in your attempt to save a customer.

ComplaintsBoard
A
12:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Horizon Gold / Horizon Card Services complete scam!

I just got in the mail this scamming companies ad. Its all too bad that the FTC does nothing to keeping these credit predators in check. TIP: To raise your credit, 3 credit cards no more no less, pay off all 3 every month so another words live within your means. Every month you do that, when reported to the credit agencies, you get an increase in you FICO score. Car loans do nothing for you until you pay it off. They are a scam too. Student loans lower your score no matter what. Pay them on time though or ask for deference’s or forbearances. You can in big trouble with them. Any medical you should make sure never get into your credit report. Home loans do wonders for credit. Pay off you student loans and your cars with home loans. Its cheaper and results in a better scoring when they get paid off. Again make sure you can afford it. Stay away from any credit card company that claims to report. Have them prove it and fully. Some companies only report certain information which can actually hurt you. Orchard bank and Household Finance are two great companies if you have bad credit and want to restore your credit. To learn more go to: http://www.creditinfocenter.com/Books/ and get all the books. You will be amazed what federal laws protect your good name.

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iday0916
Tampa, US
Dec 10, 2010 3:30 pm EST

ANYONE STUPID ENOUGH TO NOT LOOK UP ANYTHING YOU BUY OR RECEIVE IN THE MAIL, OR E-MAIL I AM SORRY TO SAY AND FORGIVE ME BUT DESERVES TO GET RIPPED OFF! ENOUGH SAID.

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porsha
Oct 06, 2008 9:40 am EDT

ANYONE I ADVICE YOU TO NEVER GO TO TRIDENTSOLUTIONSLLC.COM THEY RIPPED US OFF FOR 300 HUNDREDS DOLLARS THAT WE HAD BORROW PLEEEEEEASE REPORT ALL SCAMS SO THEY CAN BE STOP. I HAVE A HORIZON AND THEY HAVE ### PN THERE WEBSITE...

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MARCUS
Mar 13, 2008 6:57 am EDT

THERE ARE 2 PAGES. THE FIRST ONE YOU ENTER YOUR APPROVAL CODE AND EMAIL ADDRESS. THE 2ND PAGE YOU ENTER YOU DEBIT CARD AND SOCIAL SECURITY NUMBER. THEY ARE FALSE ADVERTISING BY PLACING A PICTURE OF A MASTERCARD AND A VISA CREDIT IN WHICH THEY DO NOT SHIP OUT... THEY ONLY GIVE YOU THESE SUCKY CARDS THAT YOU CAN ONLY USE ON A WEBSITE PROVIDED BY THEM... BE ADVISED.. DO NOT WASTE YOUR 79.95 ON THAT.. DO NOT GET MISLED..

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ROBIN LYNNE COLLINS
Oct 02, 2007 7:47 pm EDT

I got this postcard in the mail the other day and found out that this was too good to be true. Now I went to the website and reading all the compliants and it is such a scam. Don't even try this company because it will be nothing than a heartache. My postcard is now shedded.

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melissa
Sep 11, 2007 9:34 am EDT

I too was ripped off by Horizon Gold. I noticed right away that $79.95 was taken out of my acct 5 mins later after signing up, then I noticed that the site wasn't that descriptive and as I did more and more research I came about a list of sites with complaints about them. Right away I tried to call them and all I received was a busy signal, I called them about 10 different times and each time a busy signal, so I decided to call my bank, I told my bank that the company was a fraud and that I needed the charges reversed, they were glad to do so and they are now sending me a new card and closing the old one so that the company cannot charge my acct anymore. I advise anyone else to call their banks and do the same if you haven't already done so...ask for a dispute and tell them the company's a fraud, otherwise you never know, Horizon Gold.. if you get a hold of them, may tell you they'll credit you but may not actually do so, best bet is to call your bank.

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sandra benson
May 27, 2007 11:46 pm EDT

I am with everyone else i was ripped off by Horizon Gold and intend to get my money back

ComplaintsBoard
J
12:00 am EDT

Horizon Gold / Horizon Card Services cancellation never happened

To whom it may concern,

I had signed on for this card, thinking that it was a major credit card. Well, after discovering that it wasn't I waited a little bit and then called in January to have the card cancelled. The lady on the phone offered me a free month if I would just check out there store website again. I did so and then called back 17 days later and said "not interested" please cancel the card and the gentlemen on the phone said no problem... I since then have gotten a withdrawal on checking account for there monthly fee and I called this morning to talk to the supervisor and complain to him about getting that fee put back in my account. He told me he is sorry and can't do that because that fee is for last month. However, I had called and asked this account to be cancelled therefore there should have never been a charge to begin with. He again told me he could not issue a refund because this was for last month. Again I had called before last month and asked the card to please be cancelled. What can I do or complain to now about this company. I do believe this company to a be somewhat "scamful" in what they do to there customers and how there customer service policy is. Thank you for you time. I no longer have my membership ID because after calling in January to cancel the card I threw the card out so you should be able to get all information from my last name.

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Gary
Feb 26, 2008 8:17 am EST

My wife receive this horizon gold card in the mail last night. Since im a goggle freak i googled horizon gold fraud just to c who these people really are and if there has been any complaint against them needless to say i came upon this website. There's too much complaint against them so i ripped it up for her. I did a little research on them and this is for the people who have ben scam, here goes. Horizon gold address is 1707 Warren Road Indiana, PA 15701 US. Guess who also resides at this address too, Reliant Holdings Guess who owns horizon gold www.reliantholdings.com and there phone #[protected] this website was created on 12-Apr-2005 the email associated with the website is rekane@reliantholdings.com www.thehorizonoutlet.com Record created on 03-Feb-2006. they havent been in the bussiness long enough in my opinion

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M Johnson
Jan 02, 2008 2:02 pm EST

I was ripped off by this company and I will do what it takes to get my money back.

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GREATEST
Sep 13, 2007 3:22 pm EDT

THIS IS THE GOVERNMENT FAULT! THEY TAKE Every Penny!

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Jeremiah
Sep 13, 2007 3:20 pm EDT

I WANT MY MONEY NOW! MONEY IS EVERYTHING! GIVE ME MY MONEY OR I WONT PAY TAXES...
I WILL TELL THE WHOLE WORLD NOT TO WORK FOR YOU EVIL SCAMFUL HUMANS!

ComplaintsBoard
M
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I paid $79.95 for this supposed credit card. I went on-line and saw that the services that they provide are not even worth paying for. You have to "double-pay" in order to get the information that they claim you get for free, i.e., credit reports, roadside assistance, cash advances, supposed discounts on gas - PLEASE!!! I was able to access one of their...

Read full review of Horizon Gold / Horizon Card Services and 13 comments
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D
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I signed online for this card February 2, 2007, thinking that it was a mastercard or visa. I waited two weeks for the card to arrive. Meanwhile then took the 79.95 from my account immediately. When the card arrived I was stunned to see that it was neither a mastercard nor a visa. You have to log into a site and shop for their products and they say they...

Read full review of Horizon Gold / Horizon Card Services and 232 comments

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Overview of Horizon Gold / Horizon Card Services complaint handling

Horizon Gold / Horizon Card Services reviews first appeared on Complaints Board on Feb 25, 2007. The latest review Horizon Card Services was posted on Jul 16, 2022. The latest complaint non-legit was resolved on Dec 18, 2014. Horizon Gold / Horizon Card Services has an average consumer rating of 2 stars from 169 reviews. Horizon Gold / Horizon Card Services has resolved 40 complaints.
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  1. Horizon Gold / Horizon Card Services Contacts

  2. Horizon Gold / Horizon Card Services phone numbers
    +1 (800) 251-6144
    +1 (800) 251-6144
    Click up if you have successfully reached Horizon Gold / Horizon Card Services by calling +1 (800) 251-6144 phone number 0 0 users reported that they have successfully reached Horizon Gold / Horizon Card Services by calling +1 (800) 251-6144 phone number Click down if you have unsuccessfully reached Horizon Gold / Horizon Card Services by calling +1 (800) 251-6144 phone number 0 0 users reported that they have UNsuccessfully reached Horizon Gold / Horizon Card Services by calling +1 (800) 251-6144 phone number
  3. Horizon Gold / Horizon Card Services emails
  4. Horizon Gold / Horizon Card Services address
    P.O. Box 1275, Indiana, Pennsylvania, 15701, United States
  5. Horizon Gold / Horizon Card Services social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Horizon Gold / Horizon Card Services Category
Horizon Gold / Horizon Card Services is ranked 71 among 104 companies in the Credit Cards category

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