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Horse Powered Equestrian Complaints 1

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11:12 am EST
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Horse Powered Equestrian Unethical behavior

Avoid this facility at all costs!

Where do I start? I guess let’s start with boarding and the outrageous costs. For a facility located in the southwest suburbs, it is extremely overpriced. Expect to plop down about $1300 your first month as a security deposit (that you likely won’t get back) is required. $665 per month, for a facility with no outdoor arena, a tiny indoor, no heat, 10 x 12 stalls (unless you want to pay $100 more for a larger stall), a filthy kitchen, laundry facility, and office, all stinking of cat feces and urine. Stalls are only given about an inch of shavings, which are kept in a padlocked area, and watched via a video surveillance system. You are not allowed to pick out your own stall and add any fresh shavings, even if they miss stalls that day due to a lack of barn help. You would think given the price, this would be allowable. My horse left the facility with horrible hock sores due to the shavings situation. On top of the $665 per month, you need to watch your bill for hidden costs. Owner adds in all kinds of “incidentals” each month until your bill soars well over the $700 mark. Oh, and don’t forget to ask for a copy of your boarding contract and review to ensure the copy you are given matches the one you signed. The owner is known to “alter” boarding contracts by changing the language of the first page which has no spot for a signature or initial area, and replacing the original first page with it.

Let’s talk about the care. Given the fact that there is no consistent barn help, you do not know whether your horse will be turned out on a daily basis, whether or not their stall will be cleaned, or what time they will eat breakfast or dinner. Depending on the owner’s state in the morning, especially on weekends, if she cannot find a boarder, or student to feed, your horse may eat at 7 am, or it may be 10 am. Another worrisome factor is the owner does not have consistant phone service. Her personal cell phone functions as her business phone, and service is interrupted on a regular basis, resulting in an inability to reach her and worse, her inability to reach you or a veterinarian, in the event of an emergency with your horse. She allows her personal life to carry over into her business and the care of the animals as well. There was a personal situation which took place recently which caused the horses to be fed at extrmeley varying times, not be turned out for three days in a row or have their stalls cleaned for several days. When I went out to see my horse, he was standing in puddles of his own urine and the barn wreaked of ammonia.

Part of the problem with the care is the fact the barn owner cannot keep good, consistent help. She brings in an employee (sometimes even friends) and if they get sick or injured and need a day or two off to recover, they are fired, sometimes having to sue to get paid their already earned back wages. Employees are treated as subhumans, spoken to in a way that is demeaning, watched on video survelliance from home and vacations (of which there are many taken, expect her to be gone all summer) berated for their “poor” work via phone, and just overall taken for granted to the point that if they don’t get fired, they end up growing tired of the poor treatment and leave on their own.

Lessons are another issue. Owner/trainer is almost never on time. Expect her to be running 15-25 minutes late on a regular basis. Once you are on the horse the clock starts. You will not ride a minute past the 30 she charges for, even if you are in the middle of working on something that needs more attention. She wil then run out of the barn to smoke and talk on the phone while you are left on your own to put the horse and tack away. In regards to lesson pricing, they are expensive. It is $50 for a 30 minute lesson from what is essentially a no-name trainer with no real show ring success other than local to the Chicago area. If you purchase a package of 4, the price goes down to $47 each but, don’t miss one! You will lose your money if you don’t make it up a missed lesson that week, whether you were sick, injured or had a family emergency, doesn’t matter, however, do expect HER to cancel on you at the drop of a hat with very little notice.

If showing is on the agenda for you, expect to pay out the nose, to the tune of $1000, for the opportunity to attend even a one day local schooling show. You will not only be nickeled and dimed for every “service” provided to you, you will be blatantly charged for items/events that didn’t even occur, such as schooling each day. You will be charged daily whether actual schooling takes place or not.

I can’t say it strongly enough, stay away from this facility as a boarder, a lesson student or an employee.

Read full review of Horse Powered Equestrian and 3 comments
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Lia M
Naperville, US
Feb 28, 2022 2:51 pm EST

I regret taking my daughter there for lessons. My daughter's first lesson was with the owner, who was vaping the entire time which irritated my daughter's lungs. The next two lessons went okay but they didn't last 30 minutes, more like 20. The last lesson was with the owner again since the other instructor called in sick that day. I asked the owner not to vape around my daughter during the lesson. She became offended and confrontational with me, insisting that she had a right to vape during the lesson. I asked if we could reschedule the lesson with another instructor but was told that we would have needed to give notice in advance to reschedule. So we left since I was concerned for my daughter's health. Not happy at all with this place, the short lessons, terrible customer service, rude and disrespectful owner, and complete disregard for my daughter's health I can not recommend Horse Powered Equestrian for riding lessons.

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Elizabeth F
US
Oct 19, 2017 9:38 am EDT

#TaraSladek #TaraPotempa #TaraPotempaSladek #HPE #horsepoweredequestrian #horsepoweredequestrianllc

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Elizabeth F
US
Oct 19, 2017 9:36 am EDT

Most of the boarders have left this facility during the past several months. The owner and her husband are nuts! There is way to much drama at this place. There are many other boarding facilities in the south and west burbs that are much nicer and much less expensive. Most have outside arenas as well.

Is Horse Powered Equestrian Legit?

Horse Powered Equestrian earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Horse Powered Equestrian to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Horse Powered Equestrian is known for their high standards and safety. If you're thinking about dealing with Horse Powered Equestrian, it's wise to check how they handle complaints.

We found clear and detailed contact information for Horse Powered Equestrian. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Horsepoweredequestrian.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Horsepoweredequestrian.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Horsepoweredequestrian.com you are considering visiting, which is associated with Horse Powered Equestrian, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  • Horsepoweredequestrian.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The horsepoweredequestrian.com may offer a niche product or service that is only of interest to a smaller audience.
  • Horse Powered Equestrian protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Horse Powered Equestrian complaint handling

Horse Powered Equestrian reviews first appeared on Complaints Board on Jan 10, 2017. The latest review Unethical behavior was posted on Jan 10, 2017. Horse Powered Equestrian has an average consumer rating of 1 stars from 1 reviews. Horse Powered Equestrian has resolved 0 complaints.
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  1. Horse Powered Equestrian Contacts

  2. Horse Powered Equestrian phone numbers
    +1 (847) 275-8272
    +1 (847) 275-8272
    Click up if you have successfully reached Horse Powered Equestrian by calling +1 (847) 275-8272 phone number 0 0 users reported that they have successfully reached Horse Powered Equestrian by calling +1 (847) 275-8272 phone number Click down if you have unsuccessfully reached Horse Powered Equestrian by calling +1 (847) 275-8272 phone number 0 0 users reported that they have UNsuccessfully reached Horse Powered Equestrian by calling +1 (847) 275-8272 phone number
  3. Horse Powered Equestrian emails
  4. Horse Powered Equestrian address
    15351 W 143rd St., Homer Glen, Illinois, 60491, United States
  5. Horse Powered Equestrian social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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