Huusk’s earns a 1.2-star rating from 18 reviews, showing that the majority of kitchen enthusiasts are dissatisfied with their knives.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Review: Huusk Knife - Unique, Comfortable, and Versatile
I recently had the pleasure of trying out the Huusk knife, which I purchased from their website. After a week of use, I felt compelled to share my thoughts on this unique product. This is an honest review of my experience with the Huusk knife.
One of the first things I noticed about this knife is its ergonomic shape. As someone who experiences pain in their hand joints, I was pleased to find that the shape of the Huusk helped to alleviate some of that discomfort. So, right off the bat, this knife had something to offer that I hadn't found in other knives before.
In addition to its shape, the design of the Huusk is truly eye-catching. The intricate, unique pattern is not only beautiful, but also functional in the kitchen. I found myself using this knife more often than any of my other knives because of how much I enjoyed handling it. It's interesting how something as simple as a unique design can make such a big difference.
Another great feature of the Huusk is its versatility. It's perfect for taking on picnics and camping trips since there's no need to bring any other knife along. This added convenience is a huge plus for anyone who enjoys outdoor activities or simply needs a reliable tool that can be brought along on-the-go.
If I had to note one downside to the Huusk knife, it would be that it took a while to arrive. But, given that I purchased it during the holidays, I can understand why this might have been the case. In the end, it was well worth the wait.
Overall, I highly recommend the Huusk knife to anyone who is in the market for a new kitchen knife. It's worth the price, and I will definitely be considering it as a gift for friends and family in the future.
Unpleasant Experience with Huusk - Not Recommended for Purchases
I am extremely disappointed with my experience with Huusk, and I would not recommend purchasing anything from their website. When I attempted to order one knife, the order page reflected that I had ordered six knives and a block for over ?160 - a purchase I did not intend to make. Despite searching the website for a way to adjust my order, I was unable to do so.
I immediately sought assistance from their online chat, but was met with disappointment when they informed me that the order had already been delivered and they were unable to cancel the items I had inadvertently ordered. I found this to be a completely unacceptable excuse for their mistake.
As if the situation couldn't get any worse, I then received an email from Huusk stating that if I removed my dispute with Paypal, they would swiftly resolve the issue. Disappointingly, after two weeks without any updates or refund, I still have not received an order confirmation or even the product I actually wanted to purchase.
Overall, I caution anyone thinking of using Huusk's services to look elsewhere for a more reputable and trustworthy company.
Review: Beware of Misinformation and Falsehoods on Huusk's Website
First and foremost, it is important to note that Huusk's website is rife with misinformation and falsehoods. As a consumer, it is crucial to exercise caution and critical thinking when considering purchasing items from this website.
Unfortunately, many of the positive reviews and testimonials found online about Huusk are fake and should not be relied upon as a reliable indicator of the quality of the products or customer service provided by the company.
Additionally, it is not recommended to purchase knives at Huusk's discounted prices, as these prices are often marked up to be several times higher than what can be found for identical knives from other, reputable sellers online. Furthermore, by purchasing from Huusk, customers may be subject to numerous email and phone solicitations for other products from the company, which can become a nuisance over time.
In light of these unethical practices, it is best to avoid purchasing from Huusk altogether. By staying away from this scammy website, consumers can protect themselves from potential financial harm and instead seek out trustworthy retailers for their needs.
Huusk.com Review: Negative Experience with Customer Service and Order Error
I had an extremely negative experience with huusk.com that I feel compelled to share. I placed an order for one knife, but to my surprise, I was charged for four. I immediately reached out to the customer service department, hoping to rectify the error, but unfortunately, they refused to help me. Despite my call being made within an hour of my order, they claimed that there was nothing they could do as the knives hadn't yet been shipped.
Frustrated by this lack of support, I emailed them a few days later when I received notification that my order was shipped. Sadly, the response I received was that I could return the knives, but would have to pay the return postage and a disheartening 15% restocking fee! I mean, why would I want to return something I did not even order in the first place?!
After being thoroughly disappointed with their response, I decided to escalate the issue with my credit card company. During this process, I attempted to call huusk.com but was hung up on. Upon calling back, I was once again informed that I would have to pay the return postage and fees, and when I asked to speak with a supervisor, I was unreasonably denied that request.
When the package finally arrived, I was so fed up with the poor experience I had had that I refused to accept it. Sadly, even to this day, my refund has yet to be processed, which has only added more insult to injury.
Overall, I cannot emphasize enough how this experience with huusk.com has left such a bitter taste in my mouth. It is unfortunate that such a transaction has left me feeling so frustrated and taken advantage of. I only hope that the company takes these criticisms into consideration and improves their customer service methods, especially when it comes to resolving customer issues that are caused by their own mistakes.
Huusk.com: Deceptive Marketing & the Substandard Product
for trying to market a substandard product and for preying on unsuspecting customers who are looking for high-quality options.
Huusk.com's attempt to sell their knives as authentic Japanese blades made by skilled craftsmen is an insult to those who value traditional knife-making techniques. The 18-10 stainless steel they use is punched out to a 1/4" thickness and machine-ground to an uneven edge, which is hardly the standard of excellence that is expected from a high-quality knife.
As a consumer, it is disappointing to see companies like Huusk try to deceive buyers with false claims of authenticity and superiority. Why spend a premium price on a product that is worth nothing more than a dollar store knife? It is frustrating to see businesses like this take advantage of unsuspecting customers who are looking for quality and reliability.
It is important that companies like Huusk be held accountable for their actions. A class-action lawsuit against them seems appropriate given the false claims they have made about their product. Until they can prove that their knives are made with the same high standards as traditional Japanese blades, they should be removed from the market.
Unless Huusk is willing to honor their 30-day satisfaction money-back guarantee, which is yet another lie they are peddling, then they should not bother reaching out. It is imperative that businesses take responsibility for their actions and stand behind their product.
In summary, Huusk's attempt to market their knives as high-quality, Japanese-made blades is a gross misrepresentation of their inferior product. As customers, we should demand more from businesses who are trying to sell us a bill of goods.
Dishonest Business Practices and Unreliable Customer Service: My Experience with Huusk Knives
I had a less-than-stellar experience with Huusk, and I feel it's important to share my thoughts on this company. I placed an order for one knife on their website, which went through without issues. However, when I received my confirmation email, I noticed that my order had been increased to four knives and four knife covers, and I was charged $155.53 without my consent. Unfortunately, there was no way to review the summary of my order before confirming it, so I was stuck with an unwanted and inflated purchase.
When I tried to rectify the situation with their online chat, I was told that the order had already been packed and shipped, and therefore could not be cancelled. I found this hard to believe, as I had only just received my confirmation email moments earlier. To make matters worse, when I emailed the company with my concerns, I received no response whatsoever for 10 days, despite my follow-up attempts.
What's more, as I researched further, I found several questionable reviews suggesting that the positive reviews about Huusk may be fake, leaving me feeling like the company isn't trustworthy.
Overall, I strongly advise potential customers to steer clear of Huusk. From my experience, the website seems to have dishonest business practices, unreliable customer service, and potentially fake reviews. If you're in need of high-quality kitchen knives, I recommend looking elsewhere for a more positive customer experience.
Unethical Business Practices at Huusk.com: My Experience with Unauthorized Charges and Delayed Refunds
I recently decided to give Huusk.com a try and ordered a knife and sleeve. However, upon receiving my bill, I noticed that I had been charged for four additional knives that I had not even ordered. Needless to say, I was quite surprised and upset at this unexpected turn of events.
After immediately contacting their chat service line, I was disappointed to hear that they were only offering me a discount on the additional knives. This did not sit well with me, as it was not my intention to purchase any more knives than the one that I had originally ordered. I expressed my dissatisfaction and demanded a full refund.
I was told that they would try to process the refund request. However, I could not help but feel skeptical, considering that I had just placed the order four minutes prior. This left me feeling frustrated and angry, since it seemed that they were intentionally trying to delay the refund process in order to get more money out of me. I was informed that it would take five days to process my request.
This kind of tactic is highly questionable and does not instill confidence in the integrity of this company. The fact that they would charge me for additional items without my consent, and then try to offer a discount instead of a full refund, raises serious concerns about their business practices. Furthermore, the threat of being charged for a "re-shelving" fee only adds insult to injury.
In light of this experience, I would advise others to be cautious when shopping on this website. As of now, I am still waiting to receive my refund, and will keep you posted on whether or not it comes through.
Beware of Huusk.com: Fraudulent Credit Card Charges and Unwanted Add-Ons
I recently had an experience with Huusk.com and I must say it was not a pleasant one. I was interested in purchasing their Huusk Knife and decided to take the plunge and carefully selected only one knife. However, the problems started when I submitted my details and credit card information. Up pops a new window with the option to order up to four knives for a certain amount of money, which was not what I wanted. I had to look hard to find the ultra small black text link to opt out.
But that's not all. Another window popped up saying that I could order knife sheaths, and yet another popped up saying that I could order a sharpening stone. This was frustrating, especially since finding the opt-out link was like looking for a needle in a haystack each time. Finally, a page came up with a large "PLACE ORDER" button for four knives, and I had no way to opt out of this. I simply closed the site without placing any order at all.
To my surprise, they immediately charged my Mastercard for four knives ($111.00), although I only wanted one. This is nothing less than credit card fraud. I tried contacting them several times to cancel the order and refund my credit card, but received no response. To make matters worse, the Order Summary emailed to me for the four "hand crafted Japanese knives" had an address in Lithuania.
In conclusion, I would like to warn prospective customers to be very careful when dealing with Huusk.com. Their business practices are suspect and it's best to avoid dealing with them altogether.
Huusk Knife Review: Unique Design, but Fails to Perform
I recently purchased the Huusk Knife and felt compelled to share my personal review. As with any new knife purchase, I put it to the test with the paper test. Unfortunately, it did not make a clean slice through a sheet of 20 lb printer paper, and the same results occurred with other materials such as cardboard and construction paper.
One of the reasons I was drawn to the knife was the leather sheath advertised on their Facebook page. However, upon receiving the knife, I quickly realized that there was no sheath included.
The sharpness of the knife was another aspect that fell short of my expectations. While there are numerous videos depicting the knife slicing through tough vegetables like tomatoes with ease, I found that it struggled with an English cucumber. It mashed the cucumber rather than slicing it as advertised.
The final test was using the knife for field dressing wild game and fish. While the point of the knife was sharp and penetrated both a channel catfish and woodchuck effortlessly, using the knife to make clean cuts along the skin proved to be a chore.
Although the knife left me disappointed with its performance, I will say that its handle design with the hole in the blade makes for comfortable handling. However, the lack of sharpness and inability to make clean cuts make it not worth the investment.
In conclusion, while the Huusk Knife may have some unique design features, it fails to perform in the areas that matter most.
Huusk Knives Review: Dishonest and Frauding Customers, Beware of their Deceptive Practices
Dear friends,
I recently had an extremely disappointing experience with a company called Huusk Knives, owned by Ekomlita UAB from Lithuania. I am conflicted as to how to approach this review, but ultimately I feel compelled to share my experience with others.
As a business owner myself, I understand the importance of providing exceptional customer service and transparency. Unfortunately, I found that Huusk Knives fell short in both of these areas.
To start, I was frustrated and upset by the deceptive and unprofessional manner in which Huusk Knives conducted business. They intentionally misled customers by claiming that their knives were hand-made in Japan by Japanese sword makers. However, this turned out to be false, as the knives were actually mass-produced in China by CNC machines.
What's worse, Huusk Knives designed their payment process in a way that made it difficult (if not impossible) for customers to see their order summary before paying. This meant that errors in the order could not be corrected before payment, and I found myself charged for five knives instead of one.
When I reached out to Huusk Knives to rectify the situation, I received no response. In total, I sent 23 emails to all four different email addresses provided, and none of them were acknowledged. Similarly, I tried calling their phone number, but received no answer.
A quick search online revealed that I was not alone in my experience. Many other customers had also fallen victim to Huusk Knives' deceptive practices, and many had never even received their knives.
In my opinion, this company is dishonest and fraudulent. They intentionally deceive and defraud customers out of extra money, and then refuse to respond to complaints or concerns. It is appalling and unacceptable.
I urge all of my friends to steer clear of this company and to be cautious when making purchases online. We all deserve better than the kind of deceptive and fraudulent practices demonstrated by Huusk Knives.
Thank you for taking the time to read my review.
Sincerely, [Name]
Huusk Complaints 8
Huusk Review: Disappointing User Experience & Lack of Transparency in Shipping Process
Having recently made a purchase on the Huusk website, I have been eagerly awaiting the arrival of my order consisting of two blade knives. It has been since the 30th of September, 2021, and I have yet to receive the products. However, on this date, I received an email notification stating that my order #06mm26 is indeed on its way.
While I appreciate the update, I must say that my experience in dealing with Huusk has been less than satisfactory thus far. In fact, I must go as far as to say that I have found them to be very dishonest in their dealings with me.
That being said, I would like to take this opportunity to elaborate on my experience and explain why I feel that way. Firstly, in my opinion, the website is not as user-friendly as it could be. I encountered difficulties navigating through the site and making my purchase.
Secondly, it took several days after making the purchase for me to receive any kind of confirmation email. This added to my frustration as I was eager to receive the knives as soon as possible.
Lastly, the delay in receiving the products has proved to be the most frustrating aspect of my interaction with Huusk. While I understand that delays can happen, I feel that the company could have been more transparent about the shipping process and offered more frequent updates on the status of my order.
In conclusion, my experience with Huusk has not been a positive one. While I am looking forward to receiving the products that I ordered, I cannot overlook the difficulties and lack of communication that I have experienced so far. I hope that they will take this feedback on board and improve their services to better serve their customers in the future.
Huusk's Lack of Communication and Delivery Leaves Customers Disillusioned
My spouse and I had been excited to invest in a set of knives from Huusk's online store. It's been nearly two whole months since we placed our order, but unfortunately we haven't yet had the chance to try out the knives and assess their quality.
Frustratingly, every time we've tried to reach out to Huusk's customer service team for updates on our shipment, we've been met with nothing but silence. We've submitted multiple complaints and inquiries through various channels, but haven't received any meaningful response whatsoever.
At this point, we're feeling pretty let down and disillusioned by Huusk. We feel like we've been left hanging and that our trust in this company's ability to deliver on its promises has been completely misplaced. To try and resolve the issue, we're currently in the process of disputing the charge on our credit card.
Honestly, based on our own personal experience with Huusk so far, we would strongly advise against purchasing anything from them until they can prove themselves to be a more reliable and communicative vendor. We've been left in limbo for far too long, and we don't want others to have to deal with the same kind of frustration and disappointment. Save your money and your time, and look elsewhere for your knife-buying needs.
Misleading Product Description and Order Mix-Up at Huusk.com
We recently placed an order with huusk.com for a knife to gift to our son for Christmas. Unfortunately, our order got mixed up, and the knife never arrived at our doorstep. As a result, our son thought we had forgotten to get him a present for Christmas. We were naturally quite disappointed with how things turned out.
However, we decided to reach out to the company about the order mix-up. Imagine our surprise when we learned that the knives available on their website were not actually made in Japan, as we had been led to believe from the website. Instead, they were manufactured in China. While we can't speak to the quality of the knives themselves, we were disappointed to learn about this discrepancy.
Despite this unpleasant experience, we remain hopeful that the company will take steps to address these issues and ensure that their products and services match up with their stated descriptions. It's always disappointing to feel like we've been misled or tricked in some way, so we hope that huusk.com will be more transparent and forthcoming in the future. All in all, we probably won't be ordering from this website again, but we do hope that others who do have a better experience overall.
Is Huusk Legit?
Huusk earns a trustworthiness rating of 38%
Be careful. Check reviews and watch out for issues before dealing with Huusk.
Exercise caution when using huusk.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
However ComplaintsBoard has detected that:
- Huusk has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
- Huusk.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Huusk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- Huusk.com you are considering visiting, which is associated with Huusk, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
- Several positive reviews for Huusk have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Deceptive Tactics: My Disappointing Experience with Huusk Knives
I have to say, I had a pretty disappointing experience with Huusk. I was drawn in by their flashy website and impressive range of knives, and decided to order just one to see what the fuss was all about. However, as soon as I hit the checkout button, things took a sharp turn for the worse.
Unbeknownst to me, the website had added three more knives to my order without my consent, and I only found out when I was hit with the total bill. Needless to say, I was pretty shocked and upset by this sneaky tactic.
I immediately called customer service to try and resolve the issue, but I was told that, despite only having placed the order a few moments ago, it was already too late to cancel. As you can imagine, I was pretty frustrated by this point.
The next day, I received an email from Huusk saying that they couldn't cancel the order after all. At this point, I was beyond disappointed and felt like I'd been taken advantage of by the company.
While I can't speak to the quality of the knives themselves - as I haven't received them yet - my overall experience with Huusk was pretty negative. The deceptive website, lack of transparency, and poor customer service all make me hesitant to do business with them again in the future.
Disappointing Experience with Huusk: Poor Customer Service, Failed Delivery and False Claims
As a customer who recently purchased a bundle of knives from Huusk, I was disappointed to find that my package never arrived despite being provided with shipping information displaying its delivery. Despite my best attempts to contact the company through various email correspondences and even a long-distance phone call, I have unfortunately been met with unsatisfactory responses and unhelpful customer service.
What aggravates me further is that Huusk makes an explicit claim on their website indicating that their customers typically receive their package within 5-8 days after it has been shipped. However, this has blatantly not been the case in my situation, leaving a sour taste in my mouth and prompting me to warn others against making the same mistake I did.
I urge potential buyers to steer clear of Huusk, as my experience with their lackluster customer service and failure to deliver my order has left me feeling incredibly frustrated and dissatisfied. If you're on the hunt for reliable and quality knives, I suggest taking your business elsewhere. It's a shame that I have to leave this unfavorable review, but I feel obligated to share my truth to help others avoid making the same mistake I did.
Disappointing Experience with Huusk: Excessive Emails, Poor Delivery, and False Claims
I recently had a frustrating experience with the online company Huusk, which sells knives of various types and styles. I placed an order for a knife on December 11th, with the expectation of receiving it in a timely manner. Unfortunately, what followed was a slew of emails from the company, attempting to sell me on other products nearly every day. In fact, I received a total of 35 emails from Huusk after making just one purchase. Some days, I received up to three emails in a single day - a rather excessive amount, in my opinion.
Beyond the persistent marketing messages, I also found the delivery and tracking process to be less than satisfactory. Although I was informed that the knife would arrive within 30 days of my order, I was left in the dark as to the specific delivery time. Moreover, the tracking information provided proved virtually useless, leaving me with no clear indication of when my knife might be on its way.
To make matters worse, I soon discovered that the knives sold by Huusk actually have no connection whatsoever to Japan, despite what the company's marketing materials might suggest. This was a significant disappointment for me, as I had specifically chosen to purchase from Huusk because of this claim.
Despite all of this, what frustrated me most was the fact that my knife still has not arrived. It has been a considerable amount of time since I placed my order, and I am left with no idea when to expect its arrival. Due to my poor experience with this company, I would not recommend them to others. Customers deserve transparency, reliability, and honesty when it comes to online shopping and, unfortunately, Huusk fell short on all three fronts.
Unacceptable Quality and Poor Customer Service from Huusk Knives
It's unfortunate to say that our experience with Huusk has been less than satisfactory. My wife purchased two knives from their website, but both arrived with defects. Naturally, we wanted to return them and receive a refund.
When we attempted to file a claim with PayPal to initiate the return process, we were surprised to find out that Huusk wanted us to drop the dispute through PayPal so they could expedite the process. This seemed like a strange request, and my wife rejected it.
Since then, we've been bombarded with spam customer support emails from Huusk. I've received 32 of these emails in the past 48 hours, and they're all a constant loop no matter how you respond to them. Needless to say, it's been a frustrating experience.
Additionally, the quality of the knives themselves left much to be desired. Both had tinfoil sandwiched between the wood handles, which is not only an unappealing aesthetic but also lowers the overall quality of the product.
Overall, I wouldn't recommend buying from Huusk unless you want to deal with subpar products and an unpleasant customer experience.
Avoid doing business with Huusk - Poor Customer Support & Failure to Deliver on Promises
Recently, I had an experience with Huusk (huusk.com) and I feel it is important to share it with everyone. I placed an order for a Huusk knife as a gift and was satisfied with my purchase. However, soon after, I received a phone call from the company offering me another knife at a discounted price with a complimentary leather sheath. I decided to take advantage of the offer and placed another order.
Unfortunately, after a few weeks, I only received the sheath and not the knife. To make matters worse, my credit card was charged $24.00 CDN without any explanation. I made countless attempts to reach out to their customer service team through email and incurred $16.00 LD in telephone charges, but received zero satisfaction.
It is deeply concerning that the company is making promises they cannot deliver on and charging credit cards without delivering the product. As a paying customer, it is not unreasonable to expect a certain level of customer support when experiencing an issue. Instead, I had to face a poorly-run company with a complete lack of responsiveness.
Overall, I urge everyone to avoid doing business with Huusk. While their product may seem appealing, their customer support is dire, and you will not receive what you paid for.
About Huusk
The blades of the Huusk knives are expertsly crafted to ensure they have a sharp and clear edge that can effortlessly cut through meats and vegetables. The knives are also designed to offer comfort when in use, with a handle that is ergonomically crafted to rest comfortably in the hands of the user. This allows for better control and precision when cutting through various types of foods.
Another advantage of Huusk knives is their versatility. They are not only ideal for professional chefs but also for home cooks who are passionate about their craft. This knife boasts a sharpness and strength that can carry out multiple cutting tasks from fine slicing to chopping and mincing. It is surprisingly light, adding to the comfort of use, and the blade length accommodates various cutting needs.
Huusk is committed to providing customers with quality knives that are both beautiful and functional. The brand prides itself on creating a knife that is a perfect harmony of form and function. This is evident in its sleek and stylish design that is both eye-catching and practical.
In conclusion, Huusk is a premium Japanese chef knife that is quickly becoming a favorite among chefs and cooking enthusiasts worldwide. Its exquisite design, durability, and versatility make it a must-have for any kitchen. The knives are designed with the user's comfort and needs in mind, guaranteeing a precise and comfortable cutting experience. Choose Huusk for an incredible culinary experience like no other.
Overview of Huusk complaint handling
-
Huusk Contacts
-
Huusk phone numbers+20 57 828186+20 57 828186Click up if you have successfully reached Huusk by calling +20 57 828186 phone number 0 0 users reported that they have successfully reached Huusk by calling +20 57 828186 phone number Click down if you have unsuccessfully reached Huusk by calling +20 57 828186 phone number 0 0 users reported that they have UNsuccessfully reached Huusk by calling +20 57 828186 phone number
-
Huusk social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!