Menu
For Business Write a review File a complaint
CB Vacancies ID.me Login issues that is not resolved. Can't seem to reach a support staff to help with this issue.
ID.me

ID.me review: Login issues that is not resolved. Can't seem to reach a support staff to help with this issue.

D
Author of the review
5:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, I've been trying to access my id.me account to the social security account I have online since October 28, 2023. I have set up an account with id.me, recently I changed a password linked to my chromebook. When I put the new password in the verify identity, it takes me back to the login page of the Social Security that has Create an Account or Sign in. I've been trying to access my social security account and has not successfully accessed it yet. When I first login to id.me, it has my email and password already updated, I've set up 2 MFA, when I get to verify identity, I put in the password of my chromebook and that's how far I get. That's when I'm taken back to the Social Security page. It is so difficult to reach a support staff to get help. I haven't tried the phone number yet, but I will, hoping to get the help I need. I am an American citizen, right now I'm in Africa, but this shouldn't be a problem where I live. It worked for me before while being here in Africa. Soon, I will be applying for my social security benefits and I don't won't any issues when I apply. That's why I'm reaching out to get this resolved very soon. Thanks. I look forward to hearing from the support staff of id.me.

0 comments
Add a comment

More ID.me reviews & complaints

  1. ID.me Contacts

  2. ID.me phone numbers
    +1 (703) 854-9821
    +1 (703) 854-9821
    Click up if you have successfully reached ID.me by calling +1 (703) 854-9821 phone number 652 652 users reported that they have successfully reached ID.me by calling +1 (703) 854-9821 phone number Click down if you have unsuccessfully reached ID.me by calling +1 (703) 854-9821 phone number 911 911 users reported that they have UNsuccessfully reached ID.me by calling +1 (703) 854-9821 phone number
  3. ID.me emails
  4. ID.me social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
ID.me Category
ID.me is ranked 1 among 3 companies in the Vacancies category