IGVault
Reviews and Complaints

I made multiple purchases on this website it has only been a few weeks but so far most all of my purchases have been taken back from me with no refund and not only that they get reposted by a different seller so my experience I bought an account it it was not as advertised I immediately disputed it my refund was denied and then just after the warranty had expired the account was taken from me and reposted identically but by a different seller account and you can't even leave a review after the warranty has elapsed so your left just mad and your money gone

Bought a game account 2 months ago, last week someone started playing the account and started sabotaging my game. Sent messages to the seller who doesn't reply. Loggedca ticket with igv vault who also sends messages to the seller (he doesn't respond to them either). In the end igv vault can't help me because the warranty is 15 days on accounts?! As far as I'm concerned all the sellers are scammers selling hacked and stolen accounts. Stay away from igv vault. They do not protect their customers.

I recently purchased a League of Legends account from IGVault for ?70. They assured me that I would have 15 days of coverage in case anything happened to the account. Unfortunately, just yesterday evening, while I was away from my computer, the account was requested back by the original owner, or so I assume. As a result, the account is now locked or banned, and I am not sure what to do.

When I contacted IGVault, they told me that there was nothing they could do since my 15 days of coverage had expired at midnight, and they had already paid the seller. However, I know for a fact that I received the account on December 20th, and it is now only December 5th. IGVault is trying to include the first day when I had the account for less than 6 hours as my first day of coverage, which is ridiculous.

What's worse is that I have evidence showing that someone requested a password reset for the account, and it was probably IGVault themselves since the email was in Chinese. I had even changed the email to my own, but someone was still able to request the account back. What's the point of buying an account if we have zero protection from these people?

Overall, I am extremely disappointed with my experience with IGVault. Their customer service was unhelpful, and their coverage policy is misleading. I would not recommend purchasing anything from them, as it seems like they do not care about their customers' satisfaction or safety.

I gotta say, IGVault is a bit of a mixed bag. I've bought from them a few times, and most of the time it's been great! But one time, oh boy, they really messed up. I had a big account with a team worth 10,000,000 coins, and I bought 3,000,000 coins from them. They did give me the coins, but then they went and sold my whole team! Can you believe it? I was so mad.

I tried to talk to them about it, but they just kept ignoring me. It took them four whole days to transfer the coins, which made me even more suspicious. I kept asking them what happened to my players, but they just kept saying they needed to "talk to the Manager." It was so frustrating.

Eventually, I used the coins they gave me to buy some of the players they stole from me. But then, they went into my account and took the players back! Can you believe it? They basically sold or transferred my big players, which were worth about 10,000,000 coins, and then took them back and refunded me my money. So I lost about $1000 US Dollars in just three days. It was a nightmare.

So, if you're thinking about buying from IGVault, be very careful. They might be great most of the time, but they can really mess up sometimes. Just make sure you keep an eye on your account and don't let them take advantage of you.

IG Vault is a website that I would recommend for buying kamas. They have a great selection and the prices are reasonable. However, I would strongly advise against purchasing an online account from them. I made the mistake of buying an online account from their website, IGVAULT.COM, which is owned by IGVault Co., Limited. The company assured me that the account was secure and even provided me with a limited time guarantee in case the account was banned. However, my account was stolen by the seller with the help of IG Vault just two weeks after the guarantee expired. I had paid $1195CAN for the account, but the seller put it back on the website for sale at a higher price of $1300CAN+.

When I contacted IG Vault about the situation, they refused to help me since the guarantee had expired. I asked them to review the issue, but they still refused to assist me. This was a big scam that I had to suffer through, and I don't want anyone else to go through the same thing. Therefore, I strongly advise future customers to not buy an online account on their website due to the lack of support and the risk of being scammed.

This is actually the second time that I have had an account taken from them, so I will no longer be buying accounts from their website. It's frustrating that the account is still on sale and they won't give it back to me. I hope that this review will help others avoid the same mistake that I made.

This company, IGVault, is a complete scam. I have to say, it's one of the shadiest companies I've ever dealt with. I placed an order for in-game currency and was promised delivery within an hour. However, the delivery never came. I tried contacting the seller multiple times, but I never received a reply. So, I decided to reach out to their customer service team for help. Unfortunately, they were not very helpful at all. They brushed me off and told me that the seller would respond eventually. They were not willing to help me with a refund either.

I waited another day, but still, there was no delivery or response from the seller. So, I contacted customer service again to let them know that I was still waiting. That's when they told me that they would not deliver or refund my order unless I closed the dispute on PayPal. This was ridiculous! They wanted me to give up my payment protection and trust them to deliver or refund my order after all the trouble they had put me through. It's funny because a refund would have closed the dispute on PayPal, but they refused to do that.

In the end, I had to open a dispute on PayPal to get my money back. It's a shame that I had to go through all of this trouble just to get a refund. I would not recommend this service to anyone. It's a complete joke. If you're looking for a reliable and honest site, I suggest you look elsewhere. There are plenty of other sites out there that are much better than this one.

So, I recently purchased 800K Coins for FIFA 18 from IGVault. I opted for the comfort trade option, but initially, I faced some issues. However, the live chat support from IGVault was quick to assist me, and they resolved the problem in no time. I must say that their customer service is top-notch.

The coins were delivered to me within 45 minutes, which is quite impressive considering the high amount I had purchased. However, it's worth noting that you need to play a few games on the account before adding a large number of coins. This ensures that your account looks legitimate, and you don't get flagged by EA.

If you plan to buy coins, I suggest doing it on the weekend. This is because EA usually takes a day to notice any suspicious activity on the account during weekends. So, you have enough time to spend the coins before they get taken away. Also, if it's your first time buying coins, EA won't take away your players. You'll only get a warning, and your coins will be wiped out. However, your club items such as players, kits, etc. will remain intact.

So, if you plan to buy coins, I suggest going big or going home. Don't buy coins again after getting a warning from EA. Instead, buy a team worth the coins you purchased and wait for the warning to pop up. Once you get the warning, sell the players, and your coins should be safe forever.

Overall, I had a great experience with IGVault, and I highly recommend them to anyone looking to buy coins for FIFA 18. Their customer service is excellent, and the delivery of coins is fast and reliable.

IGVault really let me down. I was hoping to get some 2k21 MT, and I ordered it with a delivery time of 24 hours. Unfortunately, the seller never delivered. I was really disappointed and frustrated. IGVault did everything they could to defend this "seller" (scammer). They even cancelled my refund for no apparent reason. I only had 24 hours to dispute the order before it became "unavailable". The seller took 5-6 days to answer, but I only had 24 hours to dispute the order? That's not fair at all.

The website tells you to contact the seller before starting a dispute, but then completely disables the option to dispute the order if the seller doesn't answer in 24 hours. It seems like they're protecting a blatant scammer to me. It's really disappointing.

The "customer support" (if you can even call it that) is absolutely subpar. Their e-mail responses were on average about 10 words long, just telling me to "check the order" over and over again. It was absolutely no help at all. It's blatantly obvious that they're willing to go as low as scamming someone off such an insignificant amount.

Overall, I'd really stay away from this website. I can't 100% conclude that the overall website is a scam, but you bet that if a seller scams you, they'll do anything they can to protect them instead of their customers. It's really disappointing that I had to go through this experience.

I've had some experience with IGVault and I have to say, it's been a bit of a mixed bag. On the one hand, I've been able to purchase a few Overwatch accounts from them without any issues. However, on the other hand, I've had some serious problems with the accounts that I've purchased.

For example, out of the five accounts that my friend and I purchased, only two of them still work after about a week. We were pretty frustrated when we realized what was going on. It turns out that IGVault has a bit of a scam going on. Even if you change the email and password on the account, the previous owner can still get it back by using the "I forgot my email" link on the Blizzard site. Since you can't change your ID name on the Blizzard account, the previous owner can just get the account right back. It's really frustrating and there's not much you can do about it.

I tried contacting IGVault's support page when this first happened and they said they'd speak to their manager and get back to me in the next 24 hours. But they never did. When it happened again a few days later, I went back to their support page and they just kept asking me the same questions over and over again. It was really frustrating and felt like they were just wasting my time.

So, my advice to anyone thinking about buying accounts from IGVault is to be very careful. They might be able to provide you with a working account, but there's also a good chance that you'll end up getting scammed. And if you do have any problems, don't expect their support team to be very helpful. They're not very good at communicating in English and they seem to be more interested in wasting your time than actually helping you.

I gotta say, IGVault is a real piece of work. They don't seem to care about their customers at all, and their "Sellers" are a bunch of crooks. I mean, seriously, who breaks a deal and then refuses to give your money back? That's just plain wrong.

And don't even get me started on the Madden 22 coins debacle. I tried to buy some coins from a guy who barely spoke English, and it was a total disaster. I had to keep asking him questions just to figure out what he was talking about, and when he finally told me to "take pictures of my cards," I had no idea what he meant.

So I did what he said and sent him the pictures, thinking he was going to buy the cards and trade them to me. But nope, he thought I was the one selling the cards, and when he bought them, he thought that was his way of paying me for the coins. What a mess.

So I complained to IGVault's "24/7" helpline, but they were no help at all. They spoke even worse English than the guy I was dealing with, and they were completely unprofessional. They basically told me it was my fault and too bad. Can you believe that?

Honestly, I wouldn't recommend IGVault to anyone. They're unregulated, they don't care about their customers, and their Sellers are a bunch of thieves. Save yourself the trouble and go somewhere else.

I recently had a terrible experience with IGVault, and I feel like I need to share it with the gaming community. First of all, the sellers on this site are not trustworthy at all. Even if you have an unverified email, they will report to the game companies that you purchased the account from them. And when you try to contact their customer support, they will speak to you in broken English and act like they don't understand your issue.

But that's not the worst part. They will let you spend your hard-earned money on the accounts they are selling, only to take them back within a few weeks. And most of the sellers on this site are also the creators and owners of IGVault, so they are literally scamming on both sides. Even the "trusted" sellers are scammers.

To make matters worse, they will delay responding to your messages until your warranty period is up, so they are not legally accountable. It's a complete scheme to steal more and more from the gaming community. And any positive reviews you see about them are probably bots or accounts that they have made themselves.

But here's the good news: a class action lawsuit is being brought against them, and they will finally be held accountable for their actions. They not only keep your money, but they also keep whatever you put on the accounts you purchase from them, knowing that it only improves the "value" of their accounts.

I would never recommend using IGVault unless you enjoy throwing your money away. They are stealing from unsuspecting kids who just want to play and have fun. These people are trash, and their company will now be held accountable. GG FF at 15, IGVault!

So, I decided to give IGVault a try and ordered a gold 2 league account from a seller named "Turbosmurfs". I was excited to receive the account info instantly via email, but when I tried to log in, none of the information worked. I tried to recover the password, but nothing was being sent to the email address they provided me. To make matters worse, I discovered that the account info was changed three days before I even purchased it! I was furious and immediately contacted the seller to demand an explanation.

At first, the seller tried to deceive me by claiming that the account info was changed 15 minutes after I bought it. But, I was not fooled because I had proof that the info was changed three days prior to my purchase. After realizing that they couldn't scam me, the seller gave me another account, but it was banned three days later for "botting" and "leveling by botting". I was extremely disappointed and frustrated with the whole situation.

I decided to contact IGVault to see if they could help me, but they hardly spoke English and didn't seem to understand or care about my situation. They were siding with the seller, even though I had proof that the account was already purchased and recycled. IGVault has a 45-day warranty on their purchases, but it seemed like they were trying to find any excuse not to give me a refund.

I realized that the seller was probably recycling the username and password once they sold the account to me, so they could sell it to the next person. This would explain why they sold me an already purchased account in the first place. It's a shady business practice, and I wouldn't recommend using IGVault to anyone.

Overall, my experience with IGVault was terrible, and I wouldn't recommend them to anyone. The language barrier and lack of customer support made it difficult to resolve any issues, and the sellers seem to be engaging in shady business practices. If you're thinking of using IGVault, I suggest you think twice and find a more reputable seller.

I bought an account and was trying to unlink the phone number. However, the seller would not respond. Little to my knowledge, this site doesn't have any dispute option after three days of warranty which is kind of dumb. I contacted customer service and they provided me with basically nothing. This site is just utter garbage. Stay away and use other services instead. If you do contact customer service, however, do be aware that talking to a wall might get your issue resolved faster.

So, I recently purchased an account from IGVault and I must say, it was super good! All the skins and everything made me so happy. However, I had to leave my computer alone for a while because my older brother wanted to play csgo on it. When I came back, my brother told me that the account had just logged out. I was like, "wtf" and immediately tried to log back in using the password I had changed for hacking issues. But to my surprise, it was incorrect!

I am now pleading with whoever sold me the account to please give it back to me. They clearly changed the email and password so that I couldn't get in. To make matters worse, the person was online the day before too! I was crying on the floor because I had always wanted this account but now it doesn't work. This is a waste of money and I was so happy before.

I have tried the previous password but it still did not work. I am now left with no choice but to beg for my account back. Please, whoever you are, give me my account back.

I recently had an experience with IGVault (igvault.com) that left me feeling frustrated and disappointed. My orders were not delivered on time, and when I reached out to customer service for assistance, I was met with unprofessionalism and a lack of concern for my issue.

The Live Chat agent, who identified herself as "Olivia," seemed to have little interest in helping me resolve my problem. Despite my clear explanation that my orders were not just a few hours late, but DAYS late, she responded with a dismissive "what so you want a refund?" This kind of response is not what I expect from a company that claims to value its customers.

To make matters worse, when I expressed my dissatisfaction with the service I was receiving, Olivia simply told me to contact the manager if I didn't agree with her. This kind of brush-off is not acceptable from any business, and it left me feeling like I was dealing with a scam artist rather than a legitimate company.

After this experience, I have no intention of using IGVault again. In fact, I plan to contact my bank and report the fraudulent activity I believe I experienced. It's clear from other negative reviews that I'm not the only one who has had a bad experience with this company, and I regret not heeding those warnings before making my purchase.

While I understand that mistakes can happen and delays can occur, it's the way a company handles those issues that really matters. In this case, IGVault failed to provide the kind of customer service that would make me want to do business with them again. I hope that they take these criticisms to heart and work to improve their processes and customer support in the future.

So, I recently purchased an account from IGVault and it was working just fine. I was really happy with my purchase and was enjoying the game. However, after the 15-day guarantee period was over, I started having some issues with the account. The owner of the account changed the email and password, and I was unable to access it anymore.

I tried to contact the customer support team at IGVault, but they were not very helpful. Their English was not very good, and they seemed to be scammers. They told me that since the 15-day guarantee period was over, there was nothing they could do to help me. I was really disappointed and frustrated with their response.

I decided to reach out to the league support team to see if they could help me. After a few hours, they were able to change the email back to my proper email. However, after just 8 hours, the account owner changed it back again. I was really upset and felt like I had wasted my money on this account.

The problem is that the original email of the account was used by the owner, so he can change the email whenever he wants. It's really easy for him to do so, and there's nothing I can do about it. I'm not lying when I say that this site is really bad. I'm actually ashamed that I bought an account from them.

I used PayPal to make my purchase, so I'm going to try to get a refund. But my advice to anyone reading this is to stay away from this site. Don't make the same mistake I did.

I recently had two experiences with IGVault and unfortunately, both were negative. The first time, I purchased a League of Legends account for 130 euros. However, just a month after buying it, the user stole it back from me. When I contacted the website, they told me that the warranty had expired and they couldn't do anything to help me. I was extremely disappointed and frustrated with their lack of customer service.

My second experience was even worse. I purchased another account today, but the seller gave me the wrong account information. When I contacted support, they froze the payment and told me that I wasn't eligible for a refund for the next 48 hours. I was confused and upset - why should I have to wait when I didn't even receive my order? I checked the terms of service and it clearly stated that I was eligible for a refund if I didn't receive my order. However, when I showed this to customer service, they denied it and refused to refund me. I felt like I had been scammed by the website and the seller.

Overall, I would not recommend IGVault to anyone. Their customer service is terrible and they don't seem to care about their customers. It's a shame because I was really excited to use their services, but now I feel like I wasted my time and money. If you're looking for a reliable and trustworthy website to buy gaming accounts, I suggest looking elsewhere.

This website, IGVault, is a mixed bag. On one hand, it's fast and accurate, but on the other hand, it's a total rip off. I made the mistake of buying a League of Legends account from them, and it turned out to be a complete disaster.

After receiving the account, I joined a well-known Discord server to play on it. However, I was approached by someone who recognized my name as the same name as the account I bought. They informed me that the owner was taking the account back. I was shocked and confused, as I had just purchased the account and had not violated any terms of service.

I tried to contact the seller, but they were unresponsive. I even requested a refund, but to no avail. I was unable to live chat with anyone, as it just redirected me back to the seller who was not responding. It was a frustrating experience, to say the least.

In conclusion, I do not recommend IGVault. They will sell you accounts and then take them back if they want to, without any explanation or refund. It's a total rip off, and I regret ever doing business with them. Save yourself the trouble and avoid this website at all costs.

I had a really frustrating experience with IGVault today. I tried to log in to my account at around 3 o'clock, but the website wouldn't let me in. I tried using a different account, but that didn't work either. The website kept asking me to sign up, so I used a random email address and saved my password. Then, I purchased some coins and entered my real email address for contact purposes. I used the same bank card that I used yesterday, but I had some issues with the transaction.

I spoke to Fiona, who didn't really help me. She contacted the seller and forwarded them the bank card information that I used to buy the coins. Then, she told me that if the information was correct, the seller would email me. However, I never received an email from them. So, I went back to the website and Fiona asked me to provide pictures of the transaction. I did that, but now I have to wait for a manager to get involved.

If IGVault was a legitimate website, they would be able to see that I sent them money and that the coins were not completed. It's frustrating because I feel like I just sent them money for nothing. The seller's name is Don Seller, but I don't know if that's relevant.

Overall, I'm really disappointed with my experience on IGVault. I hope that they can resolve this issue soon and that I can get my coins.

I recently made a purchase on IGVault, and I must say, I was not impressed with the service. I bought two accounts, and they worked fine for exactly two weeks. I followed the instructions given by the support team and changed the passwords and email addresses. However, after the two weeks, both of my accounts were hacked, and the passwords and emails were changed.

I contacted the online support, and it took them ages to respond, even though they claim to have real people answering the queries. The responses I received were full of spelling mistakes and incorrect grammar. It was frustrating to communicate with them, and they were unable to provide any assistance. All they said was, "We are sorry, but we can't help."

If you are planning to buy an account, I would not recommend using this website. You are likely to get scammed, and the support team will not be of any help. They will just repeat the same thing over and over again, and you will end up wasting your time and money. It was a horrible experience, and I would not recommend IGVault to anyone.

I just bought 2k myteam currency from IGVault and it's been 16 hours now and I haven't received anything yet. I tried to remind the seller but they're not responding at all. It's frustrating because I really need the currency for my game. To make matters worse, the seller even tried to block my messages. What kind of customer service is that? I don't believe the representative from IGVault who responds to these reviews because they never respond to my emails. I've sent them three emails already and they haven't done anything or even responded. It's either they have really bad customer service or they're just pure scammers. I've seen other people say the same thing about them too. It seems like they do this to everyone who buys from their site and it's really hard to get a refund from them. I suggest you don't buy from this website and save your money for something else. If I could give them a negative rating, I really would, just like many others. I don't trust the positive comments either because they're probably fake. It's probably just people from their site who put those messages to make them look good.

I've heard a lot of people talking about IGVault and whether or not it's safe to use. From my own experience, I can say that it's partially true that it's safe. If you're just buying in-game currency or other small items, then you're probably okay. However, I had a really bad experience when I bought an account from them.

After just one month, I couldn't log in to my account anymore. It turned out that my email was no longer registered with the account. When I reached out to their support team, they didn't seem to care about my problem at all. They told me that my account was out of guarantee, so there was nothing they could do to help me. To make matters worse, shortly after my guarantee expired, my account got hacked.

The support team's English and German skills were also pretty bad. It was hard to communicate with them, and I didn't feel like they were really listening to me.

Overall, I would strongly advise against buying anything from IGVault. They're scammers, and they don't care about their customers. I also tried to use the "forgot password" feature, but Mojang didn't respond because they had changed the email associated with my account.

One thing that really bothered me was that IGVault writes their own ratings. They make it look like you wrote the rating, but you didn't. You can't delete or edit it either. It's really sad that they have to resort to these kinds of tactics to try to trick people into thinking they're a legitimate website.

In conclusion, I would say that you should definitely avoid IGVault. Don't trust them, and don't give them your money. There are plenty of other websites out there that are much more trustworthy and reliable.

I just wanted to share my experience with IGVault, specifically with the seller SS4. Let me tell you, it was a complete disaster. I made the mistake of trusting this site and ended up losing a lot of money. I purchased an account for a ridiculous amount of money, and just after the warranty period ended, the account was hacked and I lost all access to it. I was devastated and didn't know what to do.

I tried to contact IGVault support, but they were not helpful at all. They kept telling me that their "manager" would get back to me, but it took over 2 weeks for them to respond. And when they finally did, they told me that they couldn't do anything since the warranty period had ended and they had already paid the seller. I was so frustrated and angry.

To make matters worse, I tried to contact the seller over 50 times and didn't get a single reply. This was surprising to me because the seller had thousands of reviews with a 98% positivity rate. I couldn't believe that someone with such a good reputation would do something like this.

So, my advice to anyone considering using IGVault is to stay away. Don't make the same mistake as me and just save yourself some money. It's not worth the risk. I learned my lesson the hard way, and I don't want anyone else to go through what I did.

I had 2 charges come in to my cash app card from this company. I have no idea who they are or what they are selling. I have never purchased anything from them..the charges are in the amounts of $85.29 and $42.78..cash app customer care says i cannot start the dispute process until the purchases post, as they are now still in pending status. This is ridiculous. These 2 charges have made me negative in my account and not able to pay my bills that were already scheduled to come out of my bank account. They money was stolen from me by this company.

I've been charged multiple times on here and I've never been on this site before

I have purchased 5000g from them and its been well over 6 hours and i cant get any support! I would like some help or my money back! Please help me i feel like i just got scammed

GLD1623944947273932
that is my order number.
I have not recieved anything even though it has said for hours now that the order is completed.
I have ordered from here before and its been fine.
This is not okay.

Charge on my card and I have no account with them and then when trying to contact them their website does not work